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20030918 - Council Code of Conduct Policy Staff ReportS WN < COUNCIL AGENDA REPORT !p8 CRt�9 DATE: SEPTEMBER 18, 2003 MEETING DATE: 9/18/03 TO: MAYOR AND TOWN.COUNCIL —rj�FROM: DEBRA J. FIGONE, TOWN MANAGER SUBJECT: DISCUSS PROPOSED COUNCIL CODE OF CONDUCT POLICY RECOMMENDATION: It is recommended that the Town Council discuss and give direction regarding the proposed Code of Conduct Policy. PURPOSE; The purpose of this report is to provide Council with an overview ofthe policy development process and the proposed Code of Conduct Policy in preparation for its policy review discussion. 1:Y.114X Wellh1 03 At its January 2003 Council Retreat, the Council directed the Council Policy Committee to research and discuss policy issues related to Council conduct and communication. This direction led to multiple discussions by the Committee which focused on three themes: (1) Council Members' knowledge of unwritten Council policies and practices; (2) consideration of where Town Council policies may be deficient; and (3) the creation of a policy reference library. As a result, the Committee conducted a comprehensive review of existing Council policies and similar policies implemented by various bay area cities. In June 2003, the Committee presented a proposed policy focus area and work plan which reflected exploring the concept of setting a framework for policy development through the establishment of Council roles, expectations, and/or protocols (Attachment 1). Council directed the Committee to draft a protocol /code of conduct policy. The result of the Committee's work to date is attached (Attachment 2) for the _Qouncil's review and discussion. PREPARED BY: JFANNYj"ARVYQ)MA, ADMINISTRATIVE ANALYST Reviewed by: Reformatted: 7/14/99 Assistant Town Manager N:\MGRU =ya \StaffRepom \code ofc dua.w d _Finance Revised: 9/5/03 11:13 am PAGE TOWN COUNCIL AGENDA REPORT SUBJECT: DISCUSS PROPOSED COUNCIL CODE OF CONDUCT POLICY September 18, 2003 DISCUSSION: During the policy development process, the Council Policy Committee conducted a comprehensive review of available council code of conduct policies in the bay area to determine the policy's format and content. It is important to note that the proposed policy content reflects suggested topics for Council's review and comment as code of conduct policies tend to vary and range in subject matter. The attached draft policy reflects several conduct and protocol related topics based on the January 2003 Council Retreat and extensive discussions and research by the Committee. The proposed Council Code of Conduct Policy emphasizes the following subject areas: • Town Council Roles, Responsibilities, and Relationships • Mayoral and Vice Mayoral Selection Process • Mayoral and Vice Mayoral Roles, Responsibilities, and Relationships • Legal and Ethical Standards • Council Conduct in Public Meetings • Legal Requirements • Town Council Conduct and Communication with, and Participation in all Boards, Commissions, and Committees • Council Relationship with Staff • Council Conduct and Communication with the General Public • Representing an Official Town Position • Council Conduct with the Media CONCLUSION: The work of the Council Policy Committee reflects the development of a draft Code of Conduct Policy for Council's review and consideration. The Committee recommends that the Council discuss the proposed policy and provide feedback regarding its format and content. Based on Council feedback, the Committee will revise the draft policy for discussion at a future study session meeting and/or Council adoption. FISCAL IMPACT: It is anticipated that there will be no fiscal impact associated with the recommended action to discuss the proposed Council Code of Conduct Policy. Should Council direct the Committee to conduct further research and/or revise the proposed policy, existing staff within the Manager's Office will provide the necessary policy development support. Attachments: Attachment No. 1: June 16, 2003 Council Agenda Report Attachment No. 2: Proposed Council Code of Conduct Policy x o .VII COUNCIL AGENDA REPORT SOS sate DATE: JUNE 16, 2003 TO: MAYOR AND TOWN COUNCIL FROM: DEBRA J. FIGONE, TOWN MANAGE MEETING DATE: 6/16/03 ITEM NO. 3 \ SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE'S PROPOSED STATEMENT OF PURPOSE AND POLICY WORK PLAN RECOMMENDATION: It is recommended that the Town Council discuss and give direction regarding the Council Policy Committee's proposed statement of purpose and policy work plan. BACKGROUND: At its May 6 and June 3, 2003 meetings (Attachment 1 & 2), the Council Policy Committee reflected upon its role and goals, identification of policy focus areas, and the development of a policy work plan. In particular, the Committee's discussions centered around three themes: (1) Council Members' knowledge of unwritten Council policies and practices; (2) consideration of where Town Council policies may be deficient; and (3) the creation of a policy reference library. These discussions led to the development of a Committee statement of purpose and the identification of a priority policy focus area which is discussed in further detail in the section below. DISCUSSION: After discussing its purpose and various policy focus areas and reviewing existing Council policies, the Council Policy Committee developed a statement of purpose and determined that there was a priority need to explore the concept of setting a framework for policy development through the establishment of Council roles, expectations, and/or protocols. The following provides an outline of the Council Policy Committee's proposed statement of purpose and policy work plan, which reflects a desire to develop a Council Protocol Policy. PREPARED BY: AE1VNV1ftAAUYAMA N:WGRVHaruyama \Staff Reports tnclpolicy committee status update.nd Reviewed by: Assistant Town Manager Town Attorney Finance Revised: 6/11/03 9:22 am Reformatted: 5/30/01 ATTACHMENT 1 PAGE 2 TOWN COUNCIL AGENDA REPORT SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE'S PROPOSED STATEMENT OF PURPOSE AND POLICY WORK PLAN June 16, 2003 Council Policy Committee Statement of Purpose Prior to discussing the refinement of existing Council policies and/or the development of new policies, the Council Policy Committee chose to reflect on its purpose, whichresulted in a discussion of the Committee's goals and desired outcomes. The intent of the statement of purpose is to provide the Committee with a sense of direction when addressing policy issues. The Committee developed the following statement of purpose for Council's review and comment: Council Policy Committee Statement Purpose "To identify and address areas, issues, and concerns where Town Council policy needs to be communicated, documented, clarified, or developed in order to enhance the effectiveness of the Council in carrying out its policy making role in the council /manager form of government." Proposed Policy Focus Area and Work Plan As discussed earlier, the Council identified a priority need to explore the concept of setting a framework for policy development through the establishment of Council roles, expectations, and/or protocols. To accomplish this, the Committee recommends the development of a Council Protocol Policy, similar to those adopted by other California Cities. As a starting point, this policy could reflect the discussions at the January 2003 Council Retreat (Attachment 3), which focused on Council leadership, cooperation, and relationships among Council Members and others. While Council protocol policies range in topic and subject matter, they share several common themes. Categories found in protocol policies include, but are not limited to: • Mayor, Vice Mayor, and Council Member Roles, Responsibilities, and Relationships • Legal and Ethical Standards • Council Conduct • Council/StaffRelations • Council/Boards /Commissions/Committee Relations • Council/General Public Relations • Confidentiality • Conflict of Interest • Representing Official Town/City Positions Upon Council discussion and direction, the Committee would research and draft a Council Protocol Policy for Council's review and consideration. Given the complexity of these relational issues, the Committee may develop a partial draft. policy for Council's review, including the roles, responsibilities and relationships ofthe Mayor, Vice Mayor, and Council Members; legal and ethical standards; council conduct; and council /staff relations. It is envisioned that the Committee would PAGE 3 TOWN COUNCIL AGENDA REPORT SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE'S PROPOSED STATEMENT OF PURPOSE AND POLICY WORK PLAN June 16, 2003 present this partial draft Council Protocol Policy to Council in August 2003. At that time, the Committee would also present additional policy focus areas for Council review and comment. CONCLUSION: The work of the Council Policy Committee reflects the development of a draft statement of purpose and policy work plan. The Committee recommends that the Council discuss and give direction regarding its statement of purpose and proposed work plan, which includes researching and drafting a Council Protocol Policy. If directed by Council, a draft Council Protocol Policy would be presented to Council by the Committee in August 2003. FISCAL IMPACT: Should Council direct the Committee to draft a Council Protocol Policy, it is anticipated that there will be no fiscal impact associated with this action. However, it is important to note that work plan priorities and completion dates should be made in consideration of available resources. Existing staff within the Manager's Office will provide the necessary policy development support. Attachments: Attachment No. l Council Policy Committee June 3, 2003 Memorandum( supporting materials not included) Attachment No. 2 Council Policy Committee May 6, 2003 Memorandum Attachment No. 3 January 2003 Council Retreat Summary Notes #MEMORANDUM OFFICE OF THE TOWN MANAGER TO: TOWN COUNCIL POLICY COMMITTEE MAYOR SANDY DECKER COUNCIL MEMBER JOE PIRZYNSKI FROM: DEBRA J. FIGONE TOWN MANAGER ORRY KORB 0�- TOWN ATTORNEY SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE PURPOSE, PROCESS CONSIDERATIONS, AND POLICY DEVELOPMENT DATE: JUNE 3, 2003 RECOMMENDATION: It is recommended that the Town Council Policy Committee discuss its purpose and role and process considerations as it relates to policy development. PURPOSE: The purpose of this report is to provide the Council Policy Committee background information as it relates to existing Council policies and policy development. BACKGROUND: At its May 6, 2003 meeting, the Council Policy Committee reflected upon its role and goals, identified key policy focus areas, and discussed the development of a policy workplan. In particular, as the Committee evaluated its purpose and mission, the discussion centered around three themes: (1) the long - standing tenure of previous Council Members with respect to their knowledge of unwritten Council policies and practices; (2) consideration of where Town Council policies may be deficient; and (3) the development of a policy reference library. hi an effort to address these issues, the Committee discussed the concept of setting a framework for policy development through the establishment of formal, yet flexible Council roles, expectations, and protocols. As a starting point, the foundation for this framework would be the discussions at the January 2003 Council Retreat (Attachment 1) which focused on Council leadership, cooperation, and relationships among Council ATTACHMENT 1 Members and others. DISCUSSION: At the direction ofthe Committee, staffresearched existing Council policies (Attachment 2) and best practices /models of Council protocol/conduct - related policies (Attachments 3 -6). The attached sample policies are from the cities of Sunnyvale, Mountain View, Palo Alto and Santa Clara. Although the West Valley cities were surveyed; none had existing policies that addressed Council protocols. The following provides a brief overview of the Town Council's current policies and sample Council protocol policies from other local jurisdictions. Town Council Existing Policies To date, the Town Council has approximately nine (9) Council policies. These policies are attached for your information and include: • Town Council Agenda Format and Rules • Standard Town Council Report Format • Public Access to Council Decision Making • Appointments and Memberships • Policy Statement Concerning Commendations and Proclamations • Americans with Disabilities Notice on Town Agendas • Naming of Town -Owned Facilities • Access and Retention of Video Recorded Media of Council Meetings Sample Council Protocol Policies While the attached sample Council protocol policies range in topic and subject matter, they share several common themes, including: • Mayor, Vice Mayor, and Council Member Roles and Responsibilities • Legal and Ethical Standards • Council Conduct • Council/StaffRelations • Council/Boards /Commissions /Committee Relations • Council /General Public Relations • Conflict of Interest • Representing an Official Town/City Position CONCLUSION: It is recommended that the Town Council Policy Committee continue its discussion of its purpose and role and process considerations as it relates to policy development. The Committee should consider developing a policy workplan which incorporates Council feedback received as a result of the Committee's June 2, 2003 status update presented under Council matters. It is then recommended that the Committee present a draft policy workplan for fiuther Council discussion at the Monday, June 16, 2003 meeting. FISCAL IMPACT: None. Attachments: Attachment 1: Town Council January 2003 Retreat Summary Notes and Staff Report Attachment 2: Existing Town Council Policies Attachment 3 -6: Background Policy Material from the Cities of Sunnyvale, Mountain View, Palo Alto, and Santa Clara. Attachment 7: May 6, 2003 Council Policy Committee Staff Report cc: Town Council Pamela Jacobs, Assistant Town Manager Orry Korb, Town Attorney Jenny Haruyama, Administrative Analyst DJF.jh N:\MGRVHaruyama\Projects \Council Policy Committee\June 3 Council Policy Committee Memo.wpd (*ME MORANDUM OFFICE OF THE TOWN MANAGER TO: TOWN COUNCIL POLICY COMMITTEE MAYOR SANDY DECKER COUNCIL MEMBER JOE PIRZYNSKI FROM: DEBRA J. FIGO TOWN MANAGER ORRY KORB LQ TOWN ATTORNEY SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE PURPOSE AND PROCESS . CONSIDERATIONS DATE: MAY 6, 2003 RECOMMENDATION: That the Committee consider establishing a statement ofpurpose and work plan for recommendation to the Town Council. The work plan would outline priority policy focus areas and would serve as the proposed work plan for the Committee. Process suggestions are also included. DISCUSSION: The following provides a suggested discussion outline for the Committee's use in determining its role and goals, along with process considerations with respect to the development of new or refinement of existing Town policies. This outline is comprised of three key components: (1) Policy Committee Statement of Purpose; (2) Potential Policy Focus Areas; and (3) Development of a Work plan. Policy Committee Statement of Purpose When considering Town policies, the Committee may want to first reflect on its purpose. This process might include a discussion of the Committee's purpose, goals, and desired outcomes which could be achieved through the development of a statement of purpose. An example of such a statement is as follows: ATTACHMENT 2 PAGE 2 TOWN COUNCIL POLICY COMMITTEE SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE PURPOSE AND PROCESS CONSIDERATIONS May 6, 2003 Sample Council Policy Committee Statement of Purpose To identify areas, issues, concerns where Town Council policy needs to be communicated, documented, clarified, or developed in order to enhance the effectiveness of the Council in carrying out its policy making role in the council /manager form of government. Potential Priority Policy Focus Areas Upon developing a statement of purpose, the Committee may want to identify key priority policy focus areas. A process for receiving Council input and/or approval should be considered. The specific policy issues within the selected focus areas could be generated by the Committee or by the Council in a retreat -like setting. These areas would range in topic and subject matter and could include, but are not limited to the following: • Council Practices • Role of the Mayor • Council /Staff Relations • Council Boards /Commission Relations • Administrative /Council Agenda Streamlining Opportunities • Legislative Policies • Ethics • Council Campaigns • Budget/Fiscal Policies • Community Issues Development of a Work Plan The suggested priority policy focus area list should be considered as a starting point for discussion. Given the potential depth of the sample topics listed above, priorities will need to be set in consideration of the resources needed to assist the Committee in policy development. Once the Committee has determined its key priority policy focus areas, a work plan should be developed. This work plan would reflect the Committee's statement of purpose; identify and prioritize key policy focus areas; and anticipate a time frame for completion. The work plan would be reviewed and approved by the Committee and would later be presented to Council for approval. An alternative as indicated above would be to receive Council input prior to developing a work plan. PAGE 3 TOWN COUNCIL POLICY COMMITTEE SUBJECT: DISCUSS COUNCIL POLICY COMMITTEE PURPOSE AND PROCESS CONSIDERATIONS May 6, 200' It is recommended that the Council Policy Committee develop a statement of purpose and a discuss process for determining policy focus areas and work plan development. FISCAL IMPACT: It is anticipated that there will be no fiscal impact associated with the development of a committee statement of purpose or work plan. However, work plan priorities and target completion dates should be made in consideration of available resources. It is anticipated that existing staff within the Manager's Office will provide necessary policy development support. cc: Town Council Pamela Jacobs, Assistant Town Manager Orry Korb, Town Attorney Jenny Haruyama, Administrative Analyst DJF:jh N: \MGR \JHaruyama \Staff Reports \COUNCILPOLICYMEMO.wpd TOWN OF LOS GA's .JS TOWN COUNCIL RETREAT SUGGESTED ACTIONS January 10 -11, 2003 January 10'h Session: Working Together Implementation and Assessment of Retreat Items At the conclusion of the Friday session, the council asked: How will we know -that this retreat was a success 6 -9 months from now? In response, staff agreed to compile a summary report identifying the main points and suggested action items discussed at the retreat. These items will then be assessed in a progress report or follow up meeting/retreat with the council. What is an Effective Council Member? Effective council members are able to balance the following tensions or competing values: • Being proactive about creating change in the community vs. seeking to preserve and protect the community • Leading and educating the public on an issue vs. following the wishes of the public • Recognizing the short term and long term implications of an issue and decision What is an Effective Council Team? • Members are prepared and knowledgeable on the issues • Decisions are made based on the best available information, and a careful interpretation of the data • Members rely on community input and council discussion at council meetings in making final decisions • There are no coalitions or well defined voting blocks What Constitutes Effective Council Discussion? • There is an openness to differing points of view • Members are able to disagree with one another • Differences are managed constructively • Members listen to each other with respect ATTACHMENT How Should the Council Partner with Commissions & Boards? Respect and fully consider their decisions and recommendations Be cautious about overturning commission decisions Review selection of commissioners Su:gested actions: o Establish a Council selection committee o Enhance the selection process (example: more time for individual interviews perhaps using a Council Selection Committee) o Expand efforts to recruit applicant pools o Advise unsuccessful applicants prior to Council meetings. o Suggest training opportunities for less experienced/qualified candidates to improve competencies Suggested action: Ensure training and development opportunities are available to commissioners Suggested action: Develop a communication mechanism for informing commissions about council policy decisions How Should the Council Partner with Staff? • The current relationship is working exceedingly well; council admires and appreciates staff • Council needs to be cautious about overburdening staff • Council should not do staffs' work • Council members need to be careful not to create expectations among staff that fit his/her own interpretations, but do not have the full backing of whole council Suggested action: The Town Manager is empowered to oversee and monitor the Council's actions in regard to overusing or misusing staff; will consult with Mayor or other appropriate Council member as necessary Suggested action: The Town Manager will function as a central clearing house for advising Council about their individual participation in local and regional groups as representatives of the Town and the Council. This issue will be discussed with the Council Policy Committee. January 11th Session: Looking Forward The Strategic Framework Council asked a number of questions and clarifications in response to the Town Manager's update of the strategic plan. In addition to comments about specific implementation strategies; one overarching action item was suggested. Suggested action: When possible, staff should provide council with quantitative data regarding status on priorities and goals as a way to help assess success. Exampie: the number of graffiti incidents per year. Issue Category #1: Fiscal Health and the Economy Suggested action: Explore the possibility of creating an economic advisory board (or committee, roundtable, etc.), taking into consideration mission, goals and composition that will make the group most effective. Suggested action: Explore the possibility of bringing appropriately - scaled convention groups and trade shows to Los Gatos. Align with the San Jose Convention and Visitors Bureau to help identify Los Gatos as a destination for people attending conventions in San Jose. Suggested action: Explore providing Council on a regular basis a fact sheet reporting sales tax revenue, commercial and residential vacancy rates and other relevant economic trend information. Suggested action: Explore attracting medical technology firms to locate in town as a complement to the Town's hospitals and medical centers. Suggested action: Staff should continue to make personal contacts with commercial tenants and owners, including an increased emphasis on reaching out to the brokerage community. Suggested action: Continue to explore alternative options for enhancing revenue, including user's fees, commercial business license fees, etc. Suggested action: Explore the possibility of annexation based on a cost/benefit analysis of each site, including infrastructure condition, Town service costs, revenue generated, etc. Issue Category #2: Communication Outreach and Feedback Suggested action: Proceed with conducting the Human Needs survey, incorporating Council input and ensuring the survey methodology is sound to ensure valid results. Suggested action: Explore funding a resident satisfaction survey in the FY 03 -04 budget. Suggested action: Consider holding some council meetings "off site" in a neighborhood location or consider holding special Town meetings in neighborhoods (example: Town Hall in the Neighborhood). Suggested action: In developing marketing and communication material, consider how to present town information to encourage interest from residents. Suggested action: Explore the development of a central location or communication vehicle for people to find out about town services. Suggested action: Explore developing a communication vehicle for informing interested residents about Council policy decisions (example: informing neighborhoods involved in traffic calming efforts where to find information about ultimate Council decision.) Suggested action: Explore the possibility of creating an email network or list serve for communicating town information to residents. Suggested action: Work with the local media to advocate including information about some of the less visible community activities in town Issue Category #3: Community Services Suggested action: Explore the possibility of holding a youth summit with youth and leaders from existing community groups serving youth to identify issues and actions the Town and its partners can address, as one way to collect information about and assess the interest in the creation of a youth commission or other focused efforts. Suggested action: Explore in partnership with other organizations opportunities for providing drug and alcohol prevention programs for middle school youth, including identifying programs and models undertaken in other communities. Issue Category #4: Other Strategic Issues Suggested action: Refer the possibility of creating an ethics program to the Council Policy Committee. 4