Code Compliance PresentationSmall Town Service ~ Community Stewardship ~ Future Focus
Small Town Service ~ Community Stewardship ~ Future Focus CODE COMPLIANCE Approach and Service Options August 5, 2014
Small Town Service ~ Community Stewardship ~ Future Focus Current Town Approach •Respond to complaints •Work with property owners to comply •Issue stop work orders, citations, fines, and other mechanisms as appropriate •Inform complainant of status •Change part time contract service to full time Town Code Compliance Officer and part time CSO for late night activities
Small Town Service ~ Community Stewardship ~ Future Focus Recent Compliance Activity •Highest priority cases are health and safety –Response in 24 hours •“Report a Concern” on Town website –In July, 21 concerns reported –Of these, 11 concerns resolved •Noise complaints increased significantly since Leaf Blower Ordinance adopted –Over 70 complaints since July 1, 2014
Small Town Service ~ Community Stewardship ~ Future Focus Service Options - Noise •Provide proactive noise monitoring •Engage citizens in noise data collection •Pilot noise monitoring with a business Budgeted resources are expected to be sufficient add services to existing workload.
Small Town Service ~ Community Stewardship ~ Future Focus Service Options - CUP •Provide proactive enforcement –Emphasize seating, signage, or other –Focus on a certain area of Town each year •Establish annual compliance reviews –Self -certification with proactive follow up –Focus on a certain type of CUP each year Focus needed to provide one of these services within budgeted resources.
Small Town Service ~ Community Stewardship ~ Future Focus Service Options - Other •Coordinate with ABC •Broaden coordinated response to problematic cases Budgeted resources are expected to be sufficient add services to existing workload
Small Town Service ~ Community Stewardship ~ Future Focus Proposed Performance Standards •Contact complainants in 2 business days •Achieve compliance within 60 days for 95% of cases •Progressive fines and penalties after 60 days •Schedule CUP compliance hearings, as needed
Small Town Service ~ Community Stewardship ~ Future Focus Next Steps •Council direction on service approach and options •Council input on Draft Compliance Policy and Procedures •Return to Council for its adoption of the Compliance Policy and Procedures