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26 - Library SectionPROPOSED D – 225 Library Department DEPARTMENT PURPOSE The Los Gatos Public Library serves as the Town’s primary provider of information services, engaging in the following service responses:  Satisfy Curiosity: Lifelong Learning - Library users will have the resources they need to explore topics of personal interest and continue to learn throughout their lives.  Stimulate Imagination: Reading, Viewing and Listening for Pleasure - Library users who want materials to enhance their leisure time will find what they want when and where they want them and will have the help they need to make choices from among the options.  Create Young Readers: Early Literacy - Children from birth to age five will have programs and services designed to ensure that they will enter school ready to learn to read, write, and listen.  Discover Your Roots: Genealogy and Local History - Library users will have the resources they need to connect the past with the present through their family histories and to understand the history and traditions of the community.  Enjoy a Welcoming Environment: Physical and Virtual Spaces - Library users will enjoy free public internet access, top-notch reference and customer service, and a comfortable physical environment. BUDGET OVERVIEW The FY 2012/13 Library Department budget reflects an increase in collection revenue supplemented by the Cassin Fund to offset prior year collection reductions. However, it is anticipated State library revenue received by the Town may be eliminated as part of the State budget. Operating expenditures, including temporary staff hours, have increased to address greater service demands due to the opening of the new Library. Opportunities to expand previously reduced Saturday library hours will be considered by the Council as part of the budget development process. Other expenditure adjustments include changes to internal service costs for library maintenance needs. During FY 2012/13, the library will focus its efforts on refining operations in the new library building, including adjusting collections, refining our use of technology, and scaling up our service to meet rapidly increasing demand. Last, staff will continue to work collaboratively with the Friends of the Library in the ongoing campaign to support the library operations, collections, and special services. The library remains successful in streamlining work processes and promoting the concept of self-service through the use of technology, where appropriate. The library will continue to refine operations within PROPOSED D – 226  LIBRARY DEPARTMENT  the new library building in an effort to provide the highest levels of customer service. The use of the self- checkout machines continues to grow; self-checkout now accounts for over 80% of all library circulation. This increased use of self-checkout machines allows additional time for staff to address customer service and circulation activities. Additionally, the continued use of the new open-source online catalog will bring a projected cost savings over the next 5 years. Downloadable eBook offerings will also be expanded in response to the significant rise in eBook sales, which now surpass per-unit sales for paper books. ACCOMPLISHMENTS Core Values Accomplishments Good Governance Ensure responsive, accountable, and collaborative government  Expanded the library mobile app to include an iPad version, a mobile tour channel with environmental feature information, and a local history channel.  Achieved LEED Gold certification for the new library building.  Installed an educational monitor in the lobby, accessible by the public, which monitors how efficiently the building is operating. Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational, and individual enrichment  Transitioned from the old library building to the new library building with a two-day grand opening, more than double the amount of public computers, more than double the public space, and a significant increase in book collections.  Created a series of instructional sessions about borrowing ebooks from the library, focusing on the three major device groups used by patrons.  Continued to expand the volunteer program, including regular hours for history docents to be available in the history area.  Enhanced collaboration with Los Gatos-Saratoga Community Education and Recreation to provide cross-promotional programs that expand library services and offer a broad range of community information to patrons.  Worked closely with local preschool, elementary, middle, and high schools to increase collaboration and enhance services for school-aged children and their families. This has resulted in a significant number of field trips to the library as well as an increase in the number of students who hold library cards and visit the library in the after-school hours.  Continued to partner with Los Gatos High School to offer current collection high school textbooks for use by students in the library. PROPOSED D – 227  LIBRARY DEPARTMENT  The above program totals reflect General Fund programs. Additional Library Department programs are reflected in separate Trust Funds following the General Fund portion of this section. 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenues 10,462$ 13,996$ 10,662$ 5,300$ 150$ 100$ Service Charge 1,727 1,416 1,445 1,700 1,800 1,700 Fines & Forfeitures- - - - - - Other Revenues 55,205 56,144 37,995 39,850 29,863 41,500 TOTAL REVENUES 67,394$ 71,556$ 50,102$ 46,850$ 31,813$ 43,300$ Transfers In Transfer from Trust- - - - - 20,000 Total Transfers In- - - - - 20,000 Total Revenues & Transfers In 67,394 71,556 50,102 46,850 31,813 63,300 EXPENDITURES Salaries and Benefits 1,384,771$ 1,341,203$ 1,180,498$ 1,286,606$ 1,206,841$ 1,388,303$ Operating Expenditures 238,705 301,965 304,869 274,712 256,812 294,710 Fixed Assets- - - - - - Internal Service Charges 395,114 351,402 332,476 342,039 339,135 509,677 TOTAL EXPENDITURES 2,018,590$ 1,994,570$ 1,817,843$ 1,903,357$ 1,802,788$ 2,192,690$ 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted PROGRAM Administration 310,562$ 306,663$ 319,672$ 319,095$ 282,822$ 355,703$ Adult Services 559,681 564,512 496,928 442,424 451,114 491,299 Youth Services 408,925 374,579 369,331 420,566 360,846 447,303 Acquisitions & Cataloging 224,883 205,435 152,106 180,935 155,716 207,265 Circulation Services 514,539 543,381 479,806 540,337 552,290 691,120 TOTAL EXPENDITURES 2,018,590$ 1,994,570$ 1,817,843$ 1,903,357$ 1,802,788$ 2,192,690$ DEPARTMENTAL SUMMARY OF REVENUES AND EXPENDITURES PROPOSED D – 228  LIBRARY DEPARTMENT  Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 General Fund Positions Funded Funded Funded Funded Funded Library Director 1.00 1.00 1.00 1.00 1.00 1.00 Assistant Library Director- 1.00 1.00 - - - Library Manager 2.00 - - - 2.00 2.00 Principal Librarian- 2.00 2.00 2.00 - - Librarian 2.25 2.25 2.25 2.25 2.25 2.25 Circulation Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 Library Assistant 1.75 2.50 2.50 1.75 1.75 1.75 Administrative Assistant 0.60 - - - - 0.60 Secretary III- 0.60 0.60 0.60 0.60 - Total General Fund FTEs 8.60 10.35 10.35 8.60 8.60 8.60 Temporary Staff Librarian 683 683 810 556 556 Library Clerks 5,434 5,434 5,564 5,564 7,124 Library Pages 3,976 3,976 4,776 4,776 6,440 Total Annual Hours 10,093 10,093 11,150 10,896 14,120 DEPARTMENT STAFFING PROPOSED D – 229 Library Department LIBRARY ADMINISTRATION PROGRAM 7101 PROGRAM PURPOSE The Library Administration Program provides staff support to ensure the development of quality and cost- effective library services that are responsive to community needs. Library Administration’s core services are to provide administrative and managerial oversight for programs and services, provide clerical and administrative assistance for day-to-day operations, provide personnel management, coordinate purchasing and physical plant maintenance, provide fiscal management and budget preparation, and provide support for the Library Board and Friends of the Library Board. BUDGET OVERVIEW The FY 2012/13 budget assumes an elimination of the revenue from the State Public Library Fund (PLF) due to state budget cuts, and adjustments in salaries and benefits for budgeting purposes. The Library Administration Program will continue to focus on the operation of the new library building, and handling the increased workload caused by the marked increase in circulation and library visitors. Administration staff will continue to work collaboratively with the Friends of Los Gatos Library, a nonprofit 501c3 organization, in coordinating ongoing fundraising efforts. In addition, we will continue to reach out to improve partnerships within our community, such as the growing partnership with the Los Gatos History Museum and the ongoing cooperation with Los Gatos High School and the Adult Recreation Center. PROPOSED D – 230  LIBRARY DEPARTMENT  Library Administration FY 2012/13 KEY PROJECTS 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenue 10,462$ 13,996$ 10,662$ 5,300$ 150$ 100$ Service Charges 1,727 1,416 1,445 1,700 1,800 1,700 Fines & Forfeitures- - - - - - Other Revenues 555 1 (51) 50 963 6,000 TOTAL REVENUES 12,744$ 15,413$ 12,056$ 7,050$ 2,913$ 7,800$ Transfers In Transfer from Trust- - - - - 20,000 Total Transfers In- - - - - 20,000 Total Revenues & Transfers In 12,744 15,413 12,056 7,050 2,913 27,800 EXPENDITURES Salaries and Benefits 193,867$ 194,817$ 218,556$ 226,108$ 195,087$ 232,577$ Operating Expenditures 37,350 40,151 30,338 33,002 29,802 33,000 Fixed Assets- - - - - - Internal Service Charges 79,345 71,695 70,778 59,985 57,933 90,126 TOTAL EXPENDITURES 310,562$ 306,663$ 319,672$ 319,095$ 282,822$ 355,703$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational, and individual enrichment Library Operations The operations, collections, equipment, and staffing of the department will be optimized to make the best use of staff and resources to serve the public in the new library building. PROPOSED D – 231  LIBRARY DEPARTMENT  Library Administration KEY PROGRAM SERVICES  Administers and supervises four operating programs in the department  Provides oversight of day-to-day operations and scheduling  Prepares and monitors Library Department budget  Provides staff support to the Town Library Board and Friends of the Library meetings, programs, and activities  Collaborates with area libraries by serving on the Pacific Libraries Partnership Administrative Council  Collaborates with libraries nationwide by serving on national committees  Increases public awareness of library services and programs through effective public relations, marketing of library services, and periodically presenting programs at library conferences  Provides oversight of library staff training and development  Provides oversight and direction for information technology and systems administration developments Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 Town Staff Positions Funded Funded Funded Funded Funded Library Director 1.00 0.40 0.40 1.00 1.00 1.00 Assistant Library Director- 0.40 0.40 - - - Administrative Assistant 0.60 - - - - 0.60 Secretary III- 0.60 0.60 0.60 0.60 - Total Administration FTEs 1.60 1.40 1.40 1.60 1.60 1.60 ADMINISTRATION PROGRAM STAFFING PROPOSED D – 232 PROPOSED D – 233 Library Department ADULT SERVICES PROGRAM 7201 PROGRAM PURPOSE The Adult Services Program supports library services for adults 18 years of age and older. Adult Services anticipates and meets community information needs, providing opportunities for lifelong learning. The Adult Services Program’s core services are to provide reference services to all clientele, reader’s advisory services, instruction in the use of computerized resources, and management of collections, including the local history collection. BUDGET OVERVIEW The FY 2012/13 Adult Services Program budget reflects an increase in total expenditures due in part to restoration of collection funds and building maintenance needs for the new library building. The library will continue to plan, implement, and expand services that are available online, 24/7, thus increasing access beyond the open hours of the physical building. PROPOSED D – 234  LIBRARY DEPARTMENT  Adult Services FY 2012/13 KEY PROJECTS 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenue-$ -$ -$ -$ -$ -$ Service Charges- - - - - - Fines & Forfeitures- - - - - - Other Revenues- - - - - - TOTAL REVENUES-$ -$ -$ -$ -$ -$ EXPENDITURES Salaries and Benefits 350,734$ 334,389$ 259,712$ 267,470$ 275,200$ 285,604$ Operating Expenditures 109,345 142,171 155,312 113,530 113,530 113,530 Fixed Assets- - - - - - Internal Service Charges 99,602 87,952 81,904 61,424 62,384 92,165 TOTAL EXPENDITURES 559,681$ 564,512$ 496,928$ 442,424$ 451,114$ 491,299$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Good Governance Ensure responsive, accountable, and collaborative government Mobile App The use of the library’s mobile app will be expanded to include increased features such as the patron account barcode, mobile tour channel and mobile history channel, as well as an iPad version of the app. Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational, and individual enrichment Technology Training The new Tech lab will be leveraged to provide ongoing technology training as well as internet and general interest classes. Records Digitization Program staff will digitize the funeral and death records that the library acquired from The Museums of Los Gatos. History Docents History volunteer hours will be rescheduled to provide regular hours during which history docents will be available to help interpret the history collection. PROPOSED D – 235  LIBRARY DEPARTMENT  Adult Services KEY PROGRAM SERVICES Meeting Information Needs  Provides ready reference, reader’s advisory, information literacy, and roaming reference services  Maintains vibrant reference and circulating collections  Responds to patrons’ suggestions for materials to be included in the collection  Provides Interlibrary Loan and proctoring services for customers  Expands patron access to new and emerging formats such as eAudio books and eBooks  Enriches the local community by being a premier repository for local history materials in multiple formats Information Technologies and Training  Develops online and social media counterparts to services traditionally available only within the library’s walls, such as Ready Reference, Readers Advisory, Information Literacy, and Roving Reference  Provides access to the internet and training for the public in basic searching and navigational skills  Maintains a library mobile application for use with smart phone and mobile multifunction devices Web Management  Designs and maintains the library’s website  Maintains History Project, HistoryLosGatos.org, online photo archive Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 Town Staff Positions Funded Funded Funded Funded Funded Library Director- 0.15 0.15 - - - Assistant Library Director- 0.15 0.15 - - - Library Manager 0.90 - - - 0.90 0.90 Principal Librarian- 0.90 0.90 0.90 - - Librarian 0.90 1.10 1.10 0.90 0.90 0.90 Circulation Supervisor 0.10 0.25 0.25 0.10 0.10 0.10 Library Assistant 0.18 0.50 0.50 0.18 0.18 0.18 Total Adult Services FTEs 2.08 3.05 3.05 2.08 2.08 2.08 2008/09 2009/10 2010/11 2011/12 2012/13 Temporary Staff Funded Funded Funded Funded Funded Librarian 310 310 374 556 556 Total Annual Hours 310 310 374 556 556 ADULT SERVICES PROGRAM STAFFING PROPOSED D – 236  LIBRARY DEPARTMENT  Adult Services Performance Objectives and Measures 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1 a.Percentage of collection systematically evaluated and updated:100%25%30%20%20% b.Percentage of available technology training sessions used by public:99.9%99.9%99.9%100%100% c.Percentage of clientele rating technology instruction sessions as "improved/greatly improved my skills": 100%100%100%100%100% d.Percentage of Reference Services clientele rating staff assisted reference service as good/excellent:100%100%100%100%100% e.Percentage of public contacts received by library that are online vs. through the doors:New Measure/ Data Not Available 47%63%31%31% f.Percentage of library users who percent of users who agree or strongly agree that they received the information/item that they were seeking. New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available Activity and Workload Highlights 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1.9,014 8,589 9,064 20,246 20,250 2.0.65 0.31*0.3 0.7 0.7 3.27,969 31,576 11,930 21,500 22,000 4.197 323**323 173 175 5.234 170 56***113 115 6.54 54 50 53 53 7.23,297 23,738 25,551 25,000 25,000 * Population increase and reference question decrease. ** Increase in lending is an offset to OCLC expense, resulting in a net savings. ***Decrease in borrowing reflects the increase of ILL fee to patrons from $2 to $5, but also reflects a savings from the standpoint of labor as it costs more to borrow than to lend. Number of patrons using the Library's public access computers Hours of service per week at adult services desk: Reference questions per capita: Number of patrons' materials reserves processed: Number of adult reference questions received: Number of inter-library loans loaned: Number of inter-library loans borrowed: Manage adult library collections to anticipate and meet community information needs. PROPOSED D – 237 Library Department YOUTH SERVICES PROGRAM 7202 PROGRAM PURPOSE Youth Services supports youth - from newborn babies through high school - and their parents by providing age-appropriate programs, services, and materials in support of education as well as current high-demand, high-interest materials in a variety of formats. Youth Services also creates welcoming environments for children and teens that encourage their curiosity, imagination, creativity, and a permanent love of reading. Differentiated programs are provided for children 0-14 years of age and teens from 13-17 years of age. The purpose of the Youth Services Program is to provide reference and advisory services and computer resources, manage youth collections, and provide a variety of programs throughout the year in the library, at local schools, and in the community. BUDGET OVERVIEW The FY 2012/13 Youth Services reflects a status quo budget. Staffing will remain at current levels, focusing on new & innovative efficiencies in program development and implementation. Collection funding will continue to be used strategically, eliminating those materials of least use to ensure a well- rounded youth collection. Multiple formats focusing on educational support as well as current high- demand, high-interest materials for children of all ability levels will still be purchased. PROPOSED D – 238  LIBRARY DEPARTMENT  Youth Services FY 2012/13 KEY PROJECTS Core Values Key Projects Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational, and individual enrichment Educational Programming Educational programming for youth that highlights online databases as research tools will be increased. Storytimes Regular storytimes will be expanded to include multi-media and multi-sensory experiences, to enhance and expand these educational programs for children of different learning styles. 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenue-$ -$ -$ -$ -$ -$ Service Charges- - - - - - Fines & Forfeitures- - - - - - Other Revenues- - - - - - TOTAL REVENUES-$ -$ -$ -$ -$ -$ EXPENDITURES Salaries and Benefits 289,029$ 249,790$ 265,318$ 307,746$ 250,025$ 304,256$ Operating Expenditures 46,830 62,532 43,602 49,980 49,980 49,980 Fixed Assets- - - - - - Internal Service Charges 73,066 62,257 60,411 62,840 60,841 93,067 TOTAL EXPENDITURES 408,925$ 374,579$ 369,331$ 420,566$ 360,846$ 447,303$ SUMMARY OF REVENUES AND EXPENDITURES PROPOSED D – 239  LIBRARY DEPARTMENT  Youth Services KEY PROGRAM SERVICES Meeting information needs for children 0-17 years of age and their parents  Provides reference and reader’s advisory services  Manages children’s and teens’ web pages  Maintains vibrant and diverse collections for children, teens, and parents/caregivers  Responds to patron suggestions for materials to be included in the collection Providing programs to youth  Provides year-round programming for infants, toddlers, preschoolers, school-age children, teens, and families  Plans and promotes annual Summer Reading Club to listeners from ages 0-5, readers from ages 5- 12, and teen readers from ages 13-17 Outreach to youth  Raises awareness of youth about collections, services, and programs available at the library  Responds to requests for field trips to the library and librarian visits to schools and community events Web Management  Designs and maintains the youth portions of the library’s website Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 Town Staff Positions Funded Funded Funded Funded Funded Library Director- 0.15 0.15 - - - Assistant Library Director- 0.15 0.15 - - - Library Manager 0.90 - - - 0.90 0.90 Principal Librarian- 0.95 0.95 0.90 - - Librarian 0.75 0.65 0.65 0.75 0.75 0.75 Library Assistant 1.08 0.89 0.89 1.08 1.08 1.08 Total Youth Services FTEs 2.73 2.79 2.79 2.73 2.73 2.73 2008/09 2009/10 2010/11 2011/12 2012/13 Temporary Staff Funded Funded Funded Funded Funded Librarian 233 233 296 - - Total Annual Hours 233 233 296 - - YOUTH SERVICES PROGRAM STAFFING PROPOSED D – 240  LIBRARY DEPARTMENT  Youth Services Performance Objectives and Measures 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1. a.Percentage agree/strongly agree that youth services programs enhance my child's development:100%100%100%100%100% b. Percentage of request for outreach that are delivered:100%90%95%98%97% c.Percentage of cards issued through organized class visits:30%35%35%35%35% 2. a.Percentage of Youth Reference Services clientele rating staff-assisted reference service as good/excellent: 100%100%100%100%100% 3. a.Percentage of total circulation that is youth collections:45%45%48%49%47% b.Percentage of collection systematically evaluated and updated:100%25%35%75%25% Activity and Workload Highlights 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1.407 413 410 325 350 2.12,546 16,105 16,000 17,000 18,500 3.1.6 1.7 1.7 1.7 1.8 4.11,061 9,637 10,000 25,142 25,000 5.54 54 50 53 53 Program attendance per youth capita: Number of youth programs per year: Provide a variety of programs throughout the year that encourage curiosity, imagination, creativity, and love of reading. Hours of public service per week at youth services desk: Total annual attendance at youth programs: Assure the delivery of reference service to youth clientele. Manage youth library collections to anticipate and meet community information needs. Annual number of youth reference questions received: PROPOSED D – 241 Library Department ACQUISITIONS & CATALOGING PROGRAM 7203 PROGRAM PURPOSE The Acquisitions & Cataloging Program provides customers with access to a broad range of up-to-date library materials and technology, and ensures customers have ready, user-friendly access to the collection. The Acquisitions & Cataloging Program’s core services are creation and maintenance of an online catalog (available both in-house and through the internet), collection maintenance, acquisition of all library materials, and general support services. BUDGET OVERVIEW The Acquisitions & Cataloging Program’s FY 2012/13 budget reflects no significant budgetary changes in operating expenditures; Internal Service Charges will increase due to the building maintenance needs of the new library building. The use of vendor preprocessing has allowed staff to devote more time to labor-intensive onsite cataloging activities. The Library continues to implement system enhancements and expand downloadable ebooks, audiobooks and DRM free music. The use of social networking tools are being expanded to market collections to patrons. The Acquisitions & Cataloging Program will continue to refine and develop Los Gatos Library’s implementation of Koha open source software, and experiment with local resource sharing options to increase the efficiency of interlibrary loan. This will allow the library to be more flexible in meeting customer needs by taking advantage of local library networks and economies of scale. PROPOSED D – 242  LIBRARY DEPARTMENT  Acquisitions & Cataloging FY 2012/13 KEY PROJECTS Core Values Key Projects Good Governance Ensure responsive, accountable, and collaborative government Preprocessing Services Preprocessing services will be used in order to have books arrive in shelf-ready condition, reducing staff workload and increasing customer satisfaction. KEY PROGRAM SERVICES  Maintains online catalog to assure customer access to library materials  Acquires library materials  Maintains library collections, including shelving of materials 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenue-$ -$ -$ -$ -$ -$ Service Charges- - - - - - Fines & Forfeitures- - - - - - Other Revenues 4,558 4,813 3,391 4,000 1,900 3,000 TOTAL REVENUES 4,558$ 4,813$ 3,391$ 4,000$ 1,900$ 3,000$ EXPENDITURES Salaries and Benefits 153,169$ 142,738$ 93,590$ 111,354$ 95,388$ 112,824$ Operating Expenditures 6,636 5,141 5,933 14,700 6,300 9,700 Fixed Assets- - - - - - Internal Service Charges 65,078 57,556 52,583 54,881 54,028 84,741 TOTAL EXPENDITURES 224,883$ 205,435$ 152,106$ 180,935$ 155,716$ 207,265$ SUMMARY OF REVENUES AND EXPENDITURES PROPOSED D – 243  LIBRARY DEPARTMENT  Acquisitions & Cataloging Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 Town Staff Positions Funded Funded Funded Funded Funded Library Director- 0.15 0.15 - - - Assistant Library Director- 0.15 0.15 - - - Librarian 0.60 0.50 0.50 0.60 0.60 0.60 Library Assistant 0.30 0.59 0.59 0.30 0.30 0.30 Total Technical Services FTEs 0.90 1.39 1.39 0.90 0.90 0.90 2008/09 2009/10 2010/11 2011/12 2012/13 Temporary Staff Funded Funded Funded Funded Funded Library Clerk- - 130 130 130 Library Page- - 800 800 800 Total Annual Hours- - 930 930 930 ACQUISITIONS & CATALOGING PROGRAM STAFFING Performance Objectives and Measures 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1. a.Percentage of high demand items processed within 4 days:99%99%99%95%95% b. Percentage of items received cataloged within 30 days:100%100%100%100%100% c.Percentage of items processed and shelf ready within 30 days: 100%100%100%100%100% Activity and Workload Highlights 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1. 8,183 8,731 12,974 14,814 15,000 2.215 211 206 209 209Number of periodical subscriptions checked in, processed, and exchanged: Number of items ordered, checked in, and cataloged: Provide customers with access to a broad range of up- to-date library materials and multimedia . PROPOSED D – 244 PROPOSED D – 245 Library Department CIRCULATION/SYSTEM ADMINISTRATION PROGRAM 7204 PROGRAM PURPOSE The Circulation Program enables customers to access library materials for use outside the library. The System Administration Program manages all automated services and technology systems. Circulation/System Administration’s core services are to manage the circulation process; maintain circulation records; and to implement and support the Library’s computer network, the integrated library automation system, and public internet access. BUDGET OVERVIEW To address increased service demands associated with the new Library, the FY 2012/13 budget reflects an increase in temporary hours. Other expenditure changes include resources to maintain the library’s technology systems, which have more than doubled in the new library. Internal service fund charges have also been adjusted due to additional maintenance needs. The library continues to register many new card holders as a result of enthusiasm about the construction of the new library, marketing, outreach, and the overall status of the economy. The percentage of circulation attributed to Los Gatos residents has risen to about 45%, and usage of online services continues to be high. With the new library opening, library use has more than doubled and is projected to remain at an increased level. The new library contains more than double the number of public computers and the demand for maintenance and support has grown accordingly. Last, the library is deploying a self-service print release and cost recovery system that will allow patrons to manage their own print jobs. This system will dramatically reduce the cost of public printing, which has traditionally been supported by the library budget. This system will also allow the library to devote more staff time to customer service. PROPOSED D – 246  LIBRARY DEPARTMENT  Circulation / System Administration FY 2012/13 KEY PROJECTS 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted REVENUES Intergovernmental Revenue-$ -$ -$ -$ -$ -$ Service Charges- - - - - - Fines & Forfeitures- - - - - - Other Revenues 50,092 51,330 34,655 35,800 27,000 32,500 TOTAL REVENUES 50,092$ 51,330$ 34,655$ 35,800$ 27,000$ 32,500$ EXPENDITURES Salaries and Benefits 397,972$ 419,469$ 343,322$ 373,928$ 391,141$ 453,042$ Operating Expenditures 38,544 51,970 69,684 63,500 57,200 88,500 Fixed Assets- - - - - - Internal Service Charges 78,023 71,942 66,800 102,909 103,949 149,578 TOTAL EXPENDITURES 514,539$ 543,381$ 479,806$ 540,337$ 552,290$ 691,120$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Good Governance Ensure responsive, accountable, and collaborative government Self-Service Cost Recovery and Print Release System A self-service cost recovery and print release system will be implemented in order to regulate printing from public computers in the library. ADA Computer Station The program will install and maintain a fully ADA compatible computer workstation for use by the public. PROPOSED D – 247  LIBRARY DEPARTMENT  Circulation / System Administration KEY PROGRAM SERVICES  Manages circulation process  Manages all library automated systems, including the library’s network  Manages remote authentication server  Manages public computer terminals and printers Full Time Equivalent (FTE) Authorized 2008/09 2009/10 2010/11 2011/12 2012/13 Town Staff Positions Funded Funded Funded Funded Funded Library Director- 0.15 0.15 - - - Assistant Library Director- 0.15 0.15 - - - Library Manager 0.20 - - - 0.20 0.20 Principal Librarian- 0.15 0.15 0.20 - - Circulation Supervisor 0.90 0.75 0.75 0.90 0.90 0.90 Library Assistant 0.19 0.52 0.52 0.19 0.19 0.19 Total Circulation/System FTEs 1.29 1.72 1.72 1.29 1.29 1.29 2008/09 2009/10 2010/11 2011/12 2012/13 Temporary Staff Funded Funded Funded Funded Funded Librarian 140 140 140 - - Library Clerk 5,434 5,434 5,434 5,434 6,994 Library Page 3,976 3,976 3,976 3,976 5,640 Total Annual Hours 9,550 9,550 9,550 9,410 12,634 CIRCULATION / SYSTEMS ADMINISTRATION PROGRAM STAFFING PROPOSED D – 248  LIBRARY DEPARTMENT  Circulation / System Administration Performance Objectives and Measures 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1. a.Percentage of Los Gatos residents holding a library card:57%37%*57%**24%25% b. Percentage of circulation attributed to Los Gatos residents in the last 12 months:60%54%59%60%60% c.Percentage of people rating staff assistance at circulation desk as good/excellent: New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available New Measure/ Data Not Available 2. a.Percentage of time library online services are available:99.9%99.9%99.9%99.9%99.9% Activity and Workload Highlights 2008/09 Actual 2009/10 Actual 2010/11 Actual 2011/12 Estimated 2012/13 Budget 1.116,093 120,254 117,826 108,812 110,000 2.158,332 164,310 104,609 104,145 105,000 3.116,640 135,875 79,340 73,616 75,000 4.26,750 27,618 16,162 14,733 15,000 5.33,384 31,149 16,203 14,509 15,000 6.14.5 17.11 7 19 19 7.267,672 237,200 270,000 492,000**450,000 8.2,895 2,793 3,000*10,000 10,000 9.54 54 50 53 53 * Reflects more patrons from outside municipal limits getting library cards. ** Anticipated growth in door count due to new library building. Number of new patrons registered: Hours of public service per week at circulation: Circulation of printed material - youth: Circulation of videos/DVDs: Door count: Provide customer access to materials for use outside the library. Circulation of printed material - adult: Circulation of audio books: Circulation of CDs: Circulation per capita: Assure access to library online services. PROPOSED D – 249 Library Trust Fund FUND 711 FUND PURPOSE The Library Trust Fund was established to provide for the servicing of donations and bequests to the Los Gatos Library. The Los Gatos Friends of the Library organization exists for the benefit of the library, and this fund allows the Town to plan for and recognize the numerous bequests this non-profit group makes to the library. In addition, numerous local service organizations and individuals make generous donations and memorial bequests to the library, sometimes for specific purposes. This fund provides for retaining these donations until they can be used as designated. BUDGET OVERVIEW The Friends of Los Gatos Library contributed more than $20,000 to the library during the past fiscal year, providing funds for the “Summer Reading Clubs” for children, teens, and adults; the “Silicon Valley Reads” program; and the family-focused programs. Additionally, it has provided funding for furniture and equipment for public use and monies to support a small collection of new bestselling books. Other library supporters have made donations to the Library Trust Fund to purchase memorial books and equipment. A portion of this fund will be budgeted for FY 2012/13 in support of Library programming and specialized collections. PROPOSED D – 250  LIBRARY DEPARTMENT  Library Trust Fund 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted SOURCES OF FUNDS Beginning Fund Balance Designated-$ -$ -$ -$ -$ -$ Undesignated 34,699 51,002 53,623 51,936 51,936 42,594 Total Beginning Fund Balance 34,699 51,002 53,623 51,936 51,936 42,594 Revenues Interest 960 920 620 800 358 358 Other Revenues 30,971 19,681 16,285 45,000 15,500 15,500 Total Revenues 31,931 20,601 16,905 45,800 15,858 15,858 TOTAL SOURCE OF FUNDS 66,630$ 71,603$ 70,528$ 97,736$ 67,794$ 58,452$ USES OF FUNDS Expenditures Salaries and Benefits-$ -$ -$ -$ -$ -$ Operating Expenditures 15,628 17,980 18,592 38,155 25,200 58,452 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures 15,628 17,980 18,592 38,155 25,200 58,452 Ending Fund Balance Designated- - - - - - Undesignated 51,002 53,623 51,936 59,581 42,594 - Total Ending Fund Balance 51,002 53,623 51,936 59,581 42,594 - TOTAL USE OF FUNDS 66,630$ 71,603$ 70,528$ 97,736$ 67,794$ 58,452$ STATEMENT OF SOURCE AND USE OF FUNDS PROPOSED D – 251 History Project Trust Fund FUND 712 FUND PURPOSE The History Project Trust Fund was established to provide for the servicing of donations, bequests, grant monies, and expenditures to the history project partnership of Los Gatos Public Library and The Museums of Los Gatos. Daily operating costs have been assumed by the Adult Services budget. The limited amount of money in this trust fund will be used for maintenance and licensing of the remotely hosted server and for limited local history collection development. BUDGET OVERVIEW The History Project Trust Fund tracks monies received by History Services, a library service that originally began as a project funded by grants and donations. These Trust Funds are mostly royalties and digitization and licensing fees for proprietary images, and donations received. The money received from donated royalties has been decreasing over the past years, and in FY 2012/13 this decreasing will continue. Money received from the digitization of photographs will be the major source of income for this fund. The remaining fund balance will be budgeted for FY 2012/13 in support of the licensing and hosting costs for the online digital archive of Los Gatos history materials. . PROPOSED D – 252  LIBRARY DEPARTMENT  History Project Fund 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted SOURCES OF FUNDS Beginning Fund Balance Designated-$ -$ -$ -$ -$ -$ Undesignated 9,464 3,367 851 58 58 809 Total Beginning Fund Balance 9,464 3,367 851 58 58 809 Revenues Interest 150 20 24 18 1 1 Other Revenues 1,370 1,056 2,617 3,000 750 1,000 Total Revenues 1,520 1,076 2,641 3,018 751 1,001 TOTAL SOURCE OF FUNDS 10,984$ 4,443$ 3,492$ 3,076$ 809$ 1,810$ USES OF FUNDS Expenditures Salaries and Benefits-$ -$ -$ -$ -$ -$ Operating Expenditures 7,617 3,592 3,434 2,000 - 1,810 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures 7,617 3,592 3,434 2,000 - 1,810 Ending Fund Balance Designated- - - - - - Undesignated 3,367 851 58 1,076 809 - Total Ending Fund Balance 3,367 851 58 1,076 809 - TOTAL USE OF FUNDS 10,984$ 4,443$ 3,492$ 3,076$ 809$ 1,810$ STATEMENT OF SOURCE AND USE OF FUNDS PROPOSED D – 253 Clelles Ness Trust Fund FUND 713 FUND PURPOSE The Clelles Ness Trust Fund was established in January 1961 by Ansten R. Ness, M.D. and the Board of Library Trustees for the Town of Los Gatos, as a memorial to his wife, Clelles Ness. Mrs. Ness was a long-time Los Gatos resident who was active in civic life, winning the 1947 Citizen of the Year award. Among her many contributions to the town, she was heavily involved with the arts. She helped to bring the Los Gatos Pageants and numerous other play productions to the town, was an avid reader, and wrote for the Los Gatos Times (the local newspaper). She was also involved with bringing a hospital to town, and with her husband started the “Holiday Circle” social club which required at least one spouse to be active in civic planning to join. The intention of the memorial fund was to use the income and principal of the trust estate to provide materials and services not ordinarily available from public funds. An amendment to the trust agreement in 1983 relinquished control over the management and investment of the trust to the Town Council. Historically, the library has used money from the trust to purchase art books for Los Gatos Public Library. The library is no longer able to spend the money in this manner, due to the building’s space constraints. As a result, in July of 1999 an agreement was entered into with the daughter of Clelles Ness to use the trust fund for a new library facility, should one be built in the future. Per the agreement, the trust fund principal and interest may be used for library building plan documents and studies, such as but not limited to, a building program and architectural drawings. The balance of the trust not spent on the planning documents and studies will be placed in a Library Building Fund to be used for the purchase of items for the new library building, such as furniture, shelving, and equipment. BUDGET OVERVIEW Interest continues to increase the fund balance, to be used when determined appropriate. A large portion of this fund will be budgeted for FY 2012/13 in support of the new library building, including furniture, shelving, and equipment. PROPOSED D – 254  LIBRARY DEPARTMENT  Clelles Ness Trust Fund 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted SOURCES OF FUNDS Beginning Fund Balance Designated-$ -$ -$ -$ -$ -$ Undesignated 179,518 185,008 188,718 191,179 191,179 88,679 Total Beginning Fund Balance 179,518 185,008 188,718 191,179 191,179 88,679 Revenues Interest 5,490 3,710 2,461 1,500 1,500 1,500 Other Revenues- - - - - - Total Revenues 5,490 3,710 2,461 1,500 1,500 1,500 TOTAL SOURCE OF FUNDS 185,008$ 188,718$ 191,179$ 192,679$ 192,679$ 90,179$ USES OF FUNDS Expenditures Salaries and Benefits-$ -$ -$ -$ -$ -$ Operating Expenditures- - - 191,750 104,000 45,000 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures- - - 191,750 104,000 45,000 Ending Fund Balance Designated- - - - - - Undesignated 185,008 188,718 191,179 929 88,679 45,179 Total Ending Fund Balance 185,008 188,718 191,179 929 88,679 45,179 TOTAL USE OF FUNDS 185,008$ 188,718$ 191,179$ 192,679$ 192,679$ 90,179$ STATEMENT OF SOURCE AND USE OF FUNDS PROPOSED D – 255 Susan McClendon Trust Fund FUND 714 FUND PURPOSE A bequest to the Los Gatos Public Library from the estate of the late Susan E. (Betty) McClendon was established in support of children’s services. Betty McClendon was a long-time resident and dance instructor. She is especially remembered as the choreographer of the Town’s 1940 pageant, “Trail Days,” which celebrated the completion of the final section of the new four-lane highway from Santa Cruz into Los Gatos. Betty McClendon’s mother, Mrs. Hilda McClendon, served as Children’s Librarian at Los Gatos Memorial Library from 1923 to 1929. Ms. McClendon left this gift in memory of her mother and her mother’s husband, Gorman Burtner. These funds are restricted for use for children’s services at the library, and will be directed toward support of reading clubs, book discussion groups, evening family programs, and equipment and furniture needs of children’s services that are not met by other funding. This funding will also be used for enhancement of children’s collections. BUDGET OVERVIEW This fund was established to monitor that funds from this trust are expended for children’s services in keeping with the wishes of the bequestor. While the remaining fund balance was budgeted in FY 2011/12, no funds were spent. Approximately $50,000 has been budgeted for FY 2012/13 for new library building, including children’s collections, children’s furniture, and children’s equipment. PROPOSED D – 256  LIBRARY DEPARTMENT  Susan McClendon Trust Fund 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted SOURCES OF FUNDS Beginning Fund Balance Designated-$ -$ -$ -$ -$ -$ Undesignated 91,379 94,179 96,069 97,320 97,320 98,020 Total Beginning Fund Balance 91,379 94,179 96,069 97,320 97,320 98,020 Revenues Interest 2,800 1,890 1,251 1,000 700 700 Other Revenues- - - - - - Total Revenues 2,800 1,890 1,251 1,000 700 700 TOTAL SOURCE OF FUNDS 94,179$ 96,069$ 97,320$ 98,320$ 98,020$ 98,720$ USES OF FUNDS Expenditures Salaries and Benefits-$ -$ -$ -$ -$ -$ Operating Expenditures- - - 97,629 - 50,000 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures- - - 97,629 - 50,000 Ending Fund Balance Designated- - - - - - Undesignated 94,179 96,069 97,320 691 98,020 48,720 Total Ending Fund Balance 94,179 96,069 97,320 691 98,020 48,720 TOTAL USE OF FUNDS 94,179$ 96,069$ 97,320$ 98,320$ 98,020$ 98,720$ STATEMENT OF SOURCE AND USE OF FUNDS PROPOSED D – 257 Barbara Jones Cassin Trust Fund FUND 716 FUND PURPOSE The Barbara Jones Cassin Trust Fund was established by endowment upon the death of Ms. Cassin on May 10, 2010. Ms. Cassin was a graduate of Los Gatos High (class of ’37) and San Jose State, where she majored in biological and physical sciences. After a successful career in hospital laboratories, she turned to watercolors, and donated 25 lovely views of Los Gatos to the library. A reception showing these works was sponsored by the Library in August 2008. Ms. Cassin’s art has been widely exhibited and is held in public and private collections. In response to Hurricane Katrina, Ms. Cassin hosted a workshop to encourage children to draw and write their responses to the disaster, including its effects on animals. The initial project funded by the Barbara Jones Cassin Trust was the purchase of opening day collections for the new Los Gatos Public Library. In following years, the interest earned by the trust will be budgeted annually to enhance collections and informational programming, per Ms. Cassin’s wishes. BUDGET OVERVIEW This fund was established to better track and assure funds from this trust are expended for children’s services in line with the wishes of the bequestor. A portion of this fund will be budgeted for FY 2012/13 to support ongoing development of the library’s collection in the face of overall Town budget reductions. PROPOSED D – 258  LIBRARY DEPARTMENT  Barbara Jones Cassin Trust Fund 2008/09 2009/10 2010/11 2011/12 2011/12 2012/13 Actuals Actuals Actuals Adopted Estimated Adopted SOURCES OF FUNDS Beginning Fund Balance Designated-$ -$ -$ -$ -$ -$ Undesignated- - - 666,252 666,252 521,252 Total Beginning Fund Balance- - - 666,252 666,252 521,252 Revenues Interest- - - 5,000 5,000 5,000 Other Revenues- - 666,252 - - - Total Revenues- - 666,252 5,000 5,000 5,000 TOTAL SOURCE OF FUNDS-$ -$ 666,252$ 671,252$ 671,252$ 526,252$ USES OF FUNDS Expenditures Salaries and Benefits-$ -$ -$ -$ -$ -$ Operating Expenditures- - - 150,000 150,000 60,000 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures- - - 150,000 150,000 60,000 Transfers Out Transfer to General Fund- - - - - 20,000 Transfer to Capital Projects- - - - - - Total Transfers Out- - - - - 20,000 Total Expenditures & Transfers Out- - - 150,000 150,000 80,000 Ending Fund Balance Designated- - - - - - Undesignated- - 666,252 521,252 521,252 446,252 Total Ending Fund Balance- - 666,252 521,252 521,252 446,252 TOTAL USE OF FUNDS-$ -$ 666,252$ 671,252$ 671,252$ 506,252$ STATEMENT OF SOURCE AND USE OF FUNDS