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7 - Library SectionMay 12, 2011 PROPOSED D – 213 Library Department DEPARTMENT PURPOSE The Los Gatos Public Library serves as the Town’s primary provider of information services. The Library is committed to: • Promoting lifelong learning by collecting current, high-demand materials as well as traditional resources for customers of all ages, including youth and seniors • Facilitating access to library materials and digital resources • Providing educational support by making available appropriate materials and services for students at the elementary and secondary levels • Preserving and providing access to the history of the Town • Encouraging an interest in reading and learning • Providing library programs for all ages • Providing a knowledgeable and service-oriented staff responsive to the community’s need for information BUDGET OVERVIEW The FY 2011/12 Library budget reflects a slight increase in total expenditures. Revenues are anticipated to decline moderately and salaries and benefits have been adjusted slightly for budgeting purposes. Overall, most programs reflect a decrease in expenditures, with the exception the Circulation Program. Internal service charges in this program have increased due to maintenance costs associated with the new library. Program expenditure savings are due to the reduction of library service hours; the Library would close on Sundays and Saturday hours would be expanded for an additional 2 hours, generating an anticipated savings of $65,000. Multiple reduction scenarios were studied and the elimination of Sundays provides the most cost savings, while maintaining current weekday and evening hours. Online services such as the library catalog, databases, e-books, downloadable audiobooks, library mobile application, and the Library website will continue to be available 24 hours per day, seven days a week. In addition, the Library collection budget will be reduced, focusing on collections of least use, but will be augmented by increased use of trust funds. During FY 2011/12, the Library will focus its efforts on developing a transition plan to address its physical move to the new library building, including the purchase of additional items for the new library’s “opening day” collection from existing trust funds. The transition plan will also address the strategic use of resources as it relates to Library operations to enhance services. Last, staff will continue to work collaboratively with the Friends of the Library as it conducts a capital campaign to raise $2.1 million for furniture, fixtures, and equipment for the new building. May 12, 2011 PROPOSED D – 214 LIBRARY DEPARTMENT  The Library remains successful in streamlining work processes and promoting the concept of self-service through the use of technology, where appropriate. The use of the self-checkout machines continues to grow; self-checkout now accounts for over 80% of all library circulation. This increased use of self- checkout machines allows additional time for staff to address customer service and circulation activities. Additionally, the implementation of a new open-source online catalog will bring a projected cost savings over the next 5 years. The Library continues to develop and refine the use of the Koha open source catalog and improve its usability for patrons and staff. Downloadable eBook offerings will also be expanded in response to the significant rise in eBook sales, which now surpass per-unit sales for paper books. ACCOMPLISHMENTS Core Values Accomplishments Good Governance Ensure responsive, accountable and collaborative government • Upgraded the Library’s mobile application to enhance access to library information and catalogs, and patron accounts and booklists. To date about 20% of library cardholders have downloaded the mobile application. Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational and individual enrichment • Created a series of nine weekly computer and internet-oriented classes with alternating topics. • Introduced new programs for adult patrons, including book club kits and adult summer reading activities. • With the continued support of the Friends of the Library, the Tuesday night knitting program remains one of the most popular adult programs. • Established study halls, provided volunteer training, and expanded resources for school-aged youth, helping to increase teen program attendance by 300%. • Launched a new volunteer program to attract and retain quality volunteers and enhance the overall volunteer experience at the library. Continued expansion of the Library and Museum History project, including Hooked on Los Gatos and new collections such as the John Schmuck Oral History collection, Los Gatos Then and Now Historic Videos, and the Forbes Mill Footbridge Mural Collection. May 12, 2011 PROPOSED D – 215 LIBRARY DEPARTMENT  The above program totals reflect General Fund programs. Additional Library Department programs are reflected in separate Trust Funds following the General Fund portion of this section. 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Intergovernmental Revenues11,409 10,462 13,996 5,300 5,300 5,300 Service Charges1,751 1,727 1,416 1,700 1,700 1,700 Fines and Forfeitures58,037 54,650 56,143 55,500 38,670 39,800 Other Sources335 555 1 250 50 50 TOTAL REVENUES71,532$ 67,394$ 71,556$ 62,750$ 45,720$ 46,850$ EXPENDITURES Salaries and Benefits1,276,511 1,384,771 1,341,203 1,227,202 1,204,980 1,252,639 Operating Expenditures269,537 238,704 301,965 298,960 300,912 274,712 Fixed Assets- - - - - - Internal Service Charges401,967 395,115 351,402 335,048 333,925 340,168 TOTAL EXPENDITURES1,948,015$ 2,018,590$ 1,994,570$ 1,861,210$ 1,839,817$ 1,867,519$ EXPENDITURES BY PROGRAM Administration289,536 310,562 306,663 301,058 332,068 323,255 Adult Services547,512 559,681 564,511 471,924 482,939 421,507 Children's Services384,377 408,925 374,580 406,945 390,455 404,534 Acquistions & Cataloging220,128 224,882 205,435 177,900 161,445 182,621 Circulation Services506,462 514,540 543,381 503,383 472,910 535,602 TOTAL EXPENDITURES1,948,015$ 2,018,590$ 1,994,570$ 1,861,210$ 1,839,817$ 1,867,519$ DEPARTMENTAL SUMMARY OF REVENUES AND EXPENDITURES May 12, 2011 PROPOSED D – 216 LIBRARY DEPARTMENT  Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 General Fund PositionsFundedFundedFundedFundedFunded Library Director1.00 1.00 1.00 1.00 1.00 1.00 Assistant Library Director- 1.00 1.00 1.00 - - Library Manager2.00 - - - - 2.00 Principal Librarian- 2.00 2.00 2.00 2.00 - Librarian2.25 2.25 2.25 2.25 2.25 2.25 Circulation Supervisor1.00 1.00 1.00 1.00 1.00 1.00 Library Assistant1.50 2.50 2.50 2.50 1.75 1.50 Secretary III0.60 0.60 0.60 0.60 0.60 0.60 Total General Fund FTEs8.35 10.35 10.35 10.35 8.60 8.35 Temporary Staff Librarian683 683 683 810 - Library Clerks5,434 5,434 5,434 5,564 5,304 Library Pages3,976 3,976 3,976 4,776 4,776 Total Annual Hours10,093 10,093 10,093 11,150 10,080 DEPARTMENT STAFFING May 12, 2011 PROPOSED D – 217 Library Department LIBRARY ADMINISTRATION PROGRAM 7101 PROGRAM PURPOSE Library Administration provides staff support to ensure the development of quality and cost effective library services that are responsive to community needs. Library Administration’s core services are to: provide administrative and managerial oversight for programs and services, provide clerical and administrative assistance for day-to-day operations, provide personnel management, coordinate purchasing and physical plant maintenance, as well as fiscal management and budget preparation, and provide support for the Library Board and Friends of the Library Board. BUDGET OVERVIEW The FY 2011/12 budget assumes a slight decrease in revenue from the State Public Library Fund (PLF) due to state budget cuts and adjustments in salaries and benefits salaries for budgeting purposes. Additionally, the appointment of a new Library Director will be delayed to avid redundant management staffing The Library Administration Program will continue to focus on the opening of the new Library building, managing the relocation of the existing Library collection. The Administration will continue to work collaboratively with the Friends of Los Gatos Library, a nonprofit 501c3, which is coordinating the fundraising efforts for the new library building, including furniture, fixtures, and equipment. May 12, 2011 PROPOSED D – 218 LIBRARY DEPARTMENT  Administration FY 2011/12 KEY PROJECTS 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Intergovernmental Revenues11,409 10,462 13,996 5,300 5,300 5,300 Service Charges1,751 1,727 1,416 1,700 1,700 1,700 Fines and Forfeitures- - - Other Sources335 555 1 250 50 50 TOTAL REVENUES13,495$ 12,744$ 15,413$ 7,250$ 7,050$ 7,050$ EXPENDITURES Salaries and Benefits170,556 193,867 194,817 198,735 227,086 230,088 Operating Expenditures38,751 37,350 40,151 32,250 34,202 33,002 Internal Service Charges80,229 79,345 71,695 70,073 70,780 60,165 TOTAL EXPENDITURES289,536$ 310,562$ 306,663$ 301,058$ 332,068$ 323,255$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational and individual enrichment New Library Project • Develop transition plan in preparation of the relocation of existing library collections and placement of new building furniture, fixtures, and equipment. A new opening day collection will also be included in the relocation plan. • Conclude design and construction activities for new library building. • Move and install collections, equipment, and other necessary items to new library building, optimizing Library operations. May 12, 2011 PROPOSED D – 219 LIBRARY DEPARTMENT  Administration KEY PROGRAM SERVICES • Administer and supervise four operating programs in the department • Provide oversight of day-to-day operations and scheduling • Prepare and monitor Library Department budget • Provide staff support to the Town Library Board and Friends of the library meetings, programs, and activities • Contribute to the planning for and the opening of the new library building. • Coordinate the move of the library collection to the new library building. • Collaborative with area libraries by serving on the Pacific Libraries Partnership Administrative Council • Collaborate with libraries nationwide by serving on national committees • Increase public awareness of library services and programs through effective public relations, marketing of library services, and periodically presenting programs at Library conferences • Provide oversight of library staff training and development • Provide oversight and direction for information technology and systems administration developments Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 Town Staff PositionsFundedFundedFundedFundedFunded Library Director1.00 0.40 0.40 0.40 1.00 1.00 Assistant Library Director- 0.40 0.40 0.40 - - Secretary III0.60 0.60 0.60 0.60 0.60 0.60 Total Administration FTEs1.60 1.40 1.40 1.40 1.60 1.60 ADMINISTRATION PROGRAM STAFFING May 12, 2011 PROPOSED D – 220 May 12, 2011 PROPOSED D – 221 Library Department ADULT SERVICES PROGRAM 7201 PROGRAM PURPOSE The Adult Services Program supports Library services for adults 18 years of age and older. Adult Services anticipates and meets community information needs, providing opportunities for lifelong learning. The Adult Services Program’s core services are to provide: reference services to all clientele, reader’s advisory services, instruction in the use of computerized resources, and management of collections, including the local history collection. BUDGET OVERVIEW The FY 2011/12 Adult Services Program budget reflects a decrease in total expenditures due to collection and staff reductions. The Adult Services budget includes the elimination of On-Call Librarian hours and given the recommended change in Library hours. The Library will continue to plan, implement and expand services that are available online, 24/7, thus increasing access beyond the open hours of the physical building. Operating expenditures for collection materials will be reduced by $23,000. May 12, 2011 PROPOSED D – 222 LIBRARY DEPARTMENT  Adult Services FY 2011/12 KEY PROJECTS 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Intergovernmental Revenues- - - - - - Service Charges- - - - - - Fines and Forfeitures- - - - - - Other Sources- - - - - - TOTAL REVENUES-$ -$ -$ -$ -$ -$ EXPENDITURES Salaries and Benefits321,755 350,734 334,388 253,982 263,454 247,664 Operating Expenditures128,693 109,345 142,171 136,530 136,530 113,530 Internal Service Charges97,064 99,602 87,952 81,412 82,955 60,313 TOTAL EXPENDITURES547,512$ 559,681$ 564,511$ 471,924$ 482,939$ 421,507$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Good Governance Ensure responsive, accountable and collaborative government Open Source Project Refine and enrich the capabilities and features of the Koha open source ILS. Civic Enrichment Foster opportunities for citizen involvement, and cultural, recreational, and individual enrichment Information Literacy - Adult Enrichment Offer a series of continually evolving computer and internet classes, focusing on computer and internet skills. Local History Project Expand the Hooked on Los Gatos: Library and Museum History Project to include audio, video, and realia and enhance the local history of Los Gatos. May 12, 2011 PROPOSED D – 223 LIBRARY DEPARTMENT  Adult Services KEY PROGRAM SERVICES Meeting Information Needs • Provide ready reference, reader’s advisory, information literacy, and roaming reference services • Maintain vibrant reference and circulating collections • Respond to patrons’ suggestions for materials to be included in the collection • Provide Interlibrary Loan and proctoring services for our customers • Expand patron access to new and emerging formats such as eAudio books and eBooks • Enrich the local community by being a premier repository for local history materials in multiple formats Information Technologies and Training • Develop online and social media counterparts to services traditionally available only within the library’s walls, such as Ready Reference, Readers Advisory, Information Literacy, and Roving Reference • Provide access to the internet and training for the public in basic searching and navigational skills • Maintain a library mobile application for use with smart phone and mobile multifunction devices Web Management • Design and maintain the library website • Maintain History Project, HistoryLosGatos.org, online photo archive Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 Town Staff PositionsFundedFundedFundedFundedFunded Library Director- 0.15 0.15 0.15 - - Assistant Library Director- 0.15 0.15 0.15 - - Library Manager0.90 - - - - 0.90 Principal Librarian- 0.90 0.90 0.90 0.90 - Librarian0.90 1.10 1.10 1.10 0.90 0.90 Circulation Supervisor0.10 0.25 0.25 0.25 0.10 0.10 Library Assistant0.18 0.50 0.50 0.50 0.18 0.18 Total Adult Services FTEs2.08 3.05 3.05 3.05 2.08 2.08 2007/082008/092009/102010/112011/12 Temporary Staff FundedFundedFundedFundedFunded Librarian310 310 310 374 - Total Annual Hours310 310 310 374 - ADULT SERVICES PROGRAM STAFFING May 12, 2011 PROPOSED D – 224 LIBRARY DEPARTMENT  Adult Services Performance Objectives and Measures 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1 a.Percentage of collection systematically evaluated and updated: 20%100%25%30%30% b.Percentage of available internet training sessions used by public: 99.9%99.9%99.9%99.90%99.90% c.Percentage of clientele rating computerized instruction sessions as "improved/greatly improved my skills": 100%100%100%100%100% d.Percentage of Reference Services clientele rating staff assisted reference service as good/excellent: 99.9%100.0%100.0%100%100% e.Percentage of public contacts received by library that are online vs. through the doors:* Data Not Available Data Not Available 47.0%47.00%47.00% Activity and Workload Highlights 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1.9,2009,0148,5899,0009,000 2.0.60.650.31****0.30.3 3.22,41927,96931,57632,00032,000 4.127197323**325325 5.15623417075***75 6.5454545048 7.23,34723,29723,73826,00026,000 * A new measure introduced in FY 2009/10. ** Increase in lending means an offset to our bill from OCLC meaning a net savings. **** Population increase and reference question decrease. *** Decrease in borrowing reflects the increase of ILL fee to patrons from $2 to $5, but also reflects a savings from the standpoint of labor as it costs us more to borow than to lend. Number of inter-library loans borrowed: Number of patrons using the Library's public access computers Hours of service per week at adult services desk: Reference questions per capita: Number of patrons' materials reserves processed: Number of adult reference questions received: Number of inter-library loans loaned: Manage adult library collections to anticipate and meet community information needs. May 12, 2011 PROPOSED D – 225 Library Department YOUTH SERVICES PROGRAM 7202 PROGRAM PURPOSE Youth Services supports youth and their parents--from newborn babies through high school by providing age-appropriate programs, services, and materials in support of education as well as current high-demand, high-interest materials in a variety of formats. Youth Services also creates a welcoming environment for children and teens that encourages their curiosity, imagination, creativity, and a permanent love of reading. Differentiated programs are provided for children 0-14 years of age and teens from 13-17 years of age. The purpose of the Youth Services Program is to provide reference and advisory services, computer resources, manage youth collections, and provide a variety of programs throughout the year both in the library, at local schools, and in the community. BUDGET OVERVIEW The FY 2011/12 Youth Services budget reflects a slight decrease in salaries and benefits and operating expenses. Staffing changes include a .25 FTE reduction of the Library Assistant and temporary librarian hours. Service impacts are expected to be minimal. Additionally, collections will strategically be reduced, eliminating those of least use to ensure a well-rounded youth collection. Multiple formats focusing on educational support as well as current high-demand, high-interest materials for children of all ability levels will still be purchased. May 12, 2011 PROPOSED D – 226 LIBRARY DEPARTMENT  Youth Services FY 2011/12 KEY PROJECTS Core Values Key Projects Civic Enrichment Foster opportunities for citizen , and cultural, recreational and individual enrichment Expanded Enrichment Programs and Community Partnerships Enhance relationships with local youth-friendly businesses and organizations to create a network of readers throughout the community. Work closely with local elementary, middle, and high schools to provide relevant programming for children of all ages in the town. 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Intergovernmental Revenues- - - - - - Service Charges- - - - - - Fines and Forfeitures- - - - - - Other Sources- - - - - - TOTAL REVENUES-$ -$ -$ -$ -$ -$ EXPENDITURES Salaries and Benefits259,167 289,029 249,791 293,198 277,660 292,432 Operating Expenditures48,000 46,830 62,532 51,980 51,980 49,980 Internal Service Charges77,210 73,066 62,257 61,767 60,815 62,122 TOTAL EXPENDITURES384,377$ 408,925$ 374,580$ 406,945$ 390,455$ 404,534$ SUMMARY OF REVENUES AND EXPENDITURES May 12, 2011 PROPOSED D – 227 LIBRARY DEPARTMENT  Youth Services KEY PROGRAM SERVICES Meeting information needs for children 0-17 years of age and their parents • Provide reference and reader’s advisory services • Manage children’s and teens’ web pages • Maintain vibrant and diverse collections for children, teens, and parents/caregivers • Respond to patron suggestions for materials to be included in the collection Providing programs to youth • Provide year-round programming for infants, toddlers, preschoolers, school-age children, teens, and families • Plan and promote annual Summer Reading Club to listeners from ages 0-5, readers from ages 5- 12, and teen readers from ages 13-17 Outreach to youth • Raise awareness of youth about collections, services, and programs available at the Library • Respond to requests for field trips to the library and Librarian visits to schools and community events Web Management • Design and maintain the youth portions of the library website Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 Town Staff PositionsFundedFundedFundedFundedFunded Library Director- 0.15 0.15 0.15 - - Assistant Library Director- 0.15 0.15 0.15 - - Library Manager0.90 - - - - 0.90 Principal Librarian- 0.95 0.95 0.95 0.90 - Librarian0.75 0.65 0.65 0.65 0.75 0.75 Library Assistant0.83 0.89 0.89 0.89 1.08 0.83 Total Youth Services FTEs2.48 2.79 2.79 2.79 2.73 2.48 2007/082008/092009/102010/112011/12 Temporary Staff FundedFundedFundedFundedFunded Librarian233 233 233 296 - Total Annual Hours233 233 233 296 - YOUTH SERVICES PROGRAM STAFFING May 12, 2011 PROPOSED D – 228 LIBRARY DEPARTMENT  Youth Services Performance Objectives and Measures 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1. a.Percentage agree/strongly agree that youth services programs enhance my child's development: 96%100%100%100%100% b. Percentage of request for outreach that are delivered:100%100%90%95%95% c.Percentage of cards issued through 2nd grade library card campaign: 30%30%35%35%35% 2. a.Percentage of Youth Reference Services clientele rating staff assisted reference service as good/excellent: 100%100%100%100%100% 3. a.Percentage of total circulation that is youth collections: 45%45%45%48%49% b.Percentage of collection systematically evaluated and updated: 25%100%25%35%45% Activity and Workload Highlights 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1.322407413410410 2.8,59412,54616,10516,00016,000 3.1.21.61.71.71.7 4.7,53111,0619,63710,00010,000 5.5454545048 Provide a variety of programs throughout the year that encourage curiosity, imagination, creativity, love of reading. Hours of public service per week at youth services desk: Total annual attendance at youth programs: Assure the delivery of reference service to youth clientele. Manage youth library collections to anticipate and meet community information needs. Annual number of youth reference questions received: Program attendance per youth capita: Number of youth programs per year: May 12, 2011 PROPOSED D – 229 Library Department ACQUISITIONS & CATALOGING PROGRAM 7203 PROGRAM PURPOSE The Acquisitions & Cataloging Program provides customers with access to a broad range of up-to-date library materials and technology, and ensures customers have ready, user-friendly access to the collection. The Acquisitions & Cataloging Program’s core services are: creation and maintenance of an online catalog (available both in-house and through the internet), collection maintenance, acquisition of all library materials, and general support services. BUDGET OVERVIEW The Acquisitions & Cataloging FY 2011/12 program budget reflects no significant budgetary changes in total expenditures. The Library continues to implement system enhancements and expand downloadable audiobooks options and DRM free music. The use of social networking tools are being expanded to market collections to patrons. The Acquisitions & Cataloging program will continue to refine and develop Los Gatos Library’s implementation of Koha open source software, which will allow the library to be more flexible in developing new workflows and features to meet customer needs. May 12, 2011 PROPOSED D – 230 LIBRARY DEPARTMENT  Acquisitions & Cataloging FY 2011/12 KEY PROJECTS Core Values Key Projects Good Governance Ensure responsive, accountable and collaborative government Integrated System Plans Develop the Los Gatos Library’s use of Koha for managing and cataloging the library collection. 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Fines and Forfeitures4,682 4,558 4,813 4,500 3,506 4,000 TOTAL REVENUES4,682$ 4,558$ 4,813$ 4,500$ 3,506$ 4,000$ EXPENDITURES Salaries and Benefits146,708 153,169 142,738 109,740 94,160 112,961 Operating Expenditures6,629 6,635 5,141 14,700 14,700 14,700 Internal Service Charges66,791 65,078 57,556 53,460 52,585 54,960 TOTAL EXPENDITURES220,128$ 224,882$ 205,435$ 177,900$ 161,445$ 182,621$ SUMMARY OF REVENUES AND EXPENDITURES May 12, 2011 PROPOSED D – 231 LIBRARY DEPARTMENT  Acquisitions & Cataloging KEY PROGRAM SERVICES • Maintain online catalog to assure customer access to library materials • Acquire library materials • Maintain library collections, including shelving of materials Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 Town Staff PositionsFundedFundedFundedFundedFunded Library Director- 0.15 0.15 0.15 - - Assistant Library Director- 0.15 0.15 0.15 - - Librarian0.60 0.50 0.50 0.50 0.60 0.60 Library Assistant0.30 0.59 0.59 0.59 0.30 0.30 Total Technical Services FTEs0.90 1.39 1.39 1.39 0.90 0.90 2007/082008/092009/102010/112011/12 Temporary Staff FundedFundedFundedFundedFunded Library Clerk- - - 130 130 Library Page- - - 800 800 Total Annual Hours- - - 930 930 ACQUISITIONS & CATALOGING PROGRAM STAFFING Performance Objectives and Measures 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1. a.Percentage of high demand items processed within four (4) days 99%99%99%99%99% b. Percentage of items received cataloged within 30 days. 100%100%100%100%100% b. Percentage of items processed and shelf ready within 30 days. 100%100%100%100%100% Activity and Workload Highlights 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1.83148183873188008800 2.225215211191191 Provide customers with access to a broad range of up- to-date library materials and multimedia . Number of periodical subscriptions checked-in, processed and exchanged Number of items ordered, checked-in and cataloged May 12, 2011 PROPOSED D – 232 May 12, 2011 PROPOSED D – 233 Library Department CIRCULATION/SYSTEM ADMINISTRATION PROGRAM 7204 PROGRAM PURPOSE The Circulation Program enables customers to access library materials for use outside the library. The System Administration Program manages all automated services and technology systems. Circulation/System Administration’s core services are to: manage the circulation process; maintain circulation records; and to implement and support the Library’s computer network, the integrated library automation system, and public internet access. BUDGET OVERVIEW The FY 2011/12 budget reflects an increase slight decrease in salaries and benefits and a significant increase in internal service fund charges due to maintenance costs associated with the new library. There are not anticipated changes to operating expenses which provide support to maintain the Library’s technology systems. The Library continues to register many new card holders, most likely related to enthusiasm about the construction of the new library, marketing, outreach, and the overall status of the economy. The percentage of circulation attributed to Los Gatos residents has risen to about 45%, and online services continue to be high. Additionally, Horizon, the Library’s former integrated system, has been replaced with a new, lower cost, open source catalog called Koha. Program staff has been instrumental in managing this new system to enhance public access. Last, the Library has engaged Pacific Design Engineering IT consultants to develop a remote public computer management system to maintain all public computers from a single location. This system will dramatically reduce maintenance costs and will improve performance in the current building and in the new library. May 12, 2011 PROPOSED D – 234 LIBRARY DEPARTMENT  Circulation / System Administration FY 2011/12 KEY PROJECTS 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted REVENUES Fines and Forfeitures53,355 50,092 51,330 51,000 35,164 35,800 TOTAL REVENUES53,355$ 50,092$ 51,330$ 51,000$ 35,164$ 35,800$ EXPENDITURES Salaries and Benefits378,325 397,972 419,469 371,547 342,620 369,494 Operating Expenditures47,464 38,544 51,970 63,500 63,500 63,500 Internal Service Charges80,673 78,024 71,942 68,336 66,790 102,608 TOTAL EXPENDITURES506,462$ 514,540$ 543,381$ 503,383$ 472,910$ 535,602$ SUMMARY OF REVENUES AND EXPENDITURES Core Values Key Projects Good Governance Ensure responsive, accountable and collaborate government Time and Print Management Implement Envisonware time and print management software, as part of the iMac deployment, to manage public use of internet computers, limit free printing, and better manage the existing fee for additional copies. Monitor Integrated System Developments Deploy dual booting iMac workstations, providing patrons a much richer computing environment, with the choice between Windows or Mac operating systems. May 12, 2011 PROPOSED D – 235 LIBRARY DEPARTMENT  Circulation / System Administration KEY PROGRAM SERVICES • Management of circulation process • Management of all Library automated systems, including the Library’s network • Management of remote authentication server • Management of public computer terminals and printers Full Time Equivalent (FTE) Authorized2007/082008/092009/102010/112011/12 Town Staff PositionsFundedFundedFundedFundedFunded Library Director- 0.15 0.15 0.15 - - Assistant Library Director- 0.15 0.15 0.15 - - Library Manager0.20 - - - - 0.20 Principal Librarian- 0.15 0.15 0.15 0.20 - Circulation Supervisor0.90 0.75 0.75 0.75 0.90 0.90 Library Assistant0.19 0.52 0.52 0.52 0.19 0.19 Total Circulation/System FTEs1.29 1.72 1.72 1.72 1.29 1.29 2007/082008/092009/102010/112011/12 Temporary Staff FundedFundedFundedFundedFunded Librarian140 140 140 140 - Library Clerk5,434 5,434 5,434 5,434 5,174 Library Page3,976 3,976 3,976 3,976 3,976 Total Annual Hours9,550 9,550 9,550 9,550 9,150 CIRCULATION / SYSTEMS ADMINISTRATION PROGRAM STAFFING May 12, 2011 PROPOSED D – 236 LIBRARY DEPARTMENT  Circulation / System Administration Performance Objectives and Measures 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1. a.Percentage of Los Gatos residents holding a library card 42%57%*37%**57%57% b. Percentage of circulation attributed to Los Gatos Residents in the last twelve months 61%60%54%60%60% 2. b.Percentage of time library online services are available 99.9%99.9%99.9%99.9%99.9% Activity and Workload Highlights 2007/08 Actual 2008/09 Actual 2009/10 Actual 2010/11 Estimated 2011/12 Budget 1.102,331116,093120,254121,000121,000 2.133,237158,332164,310165,000165,000 3.95,916116,640135,875135,000135,000 4.26,03426,75027,61828,00028,000 5.30,94033,38431,14931,00031,000 6.12.714.517.111717 7.198,656267,672237,200270,000270,000 8.2,6502,8952,793*3,0003,000 9.5454545048 * Reflects more patrons from outside town boundaries getting library cards ** Anticipated growth in resident cardholders due to new library construction. Assure access to library online services. Number of new patrons registered: Hours of public service per week at circulation: Circulation: printed material - youth: Circulation: videos/DVDs: Door count: Provide customer access to materials for use outside the library. Circulation: printed material - adult: Circulation: audio books: Circulation: CDs: Circulation per capita: May 12, 2011 PROPOSED D – 237 Library Trust Fund FUND 711 FUND PURPOSE The Library Trust Fund was established to provide for the servicing of donations and bequests to the Town’s Library Program. A Los Gatos Friends of the Library organization exists for the benefit of the Library, and this fund allows the Town to plan for and recognize the numerous bequests this non-profit group makes to the Library. In addition, numerous local service organizations and individuals make generous donations and memorial bequests to the Library, sometimes for specific purposes. This fund provides for retaining these donations until they can be used as designated. BUDGET OVERVIEW The Friends of Los Gatos Library contributed more than $20,000 to the Library during the past fiscal year, providing funds for the “Summer Reading Clubs” for children, teens, and adults; the “Silicon Valley Reads” program, and the family-focused programs. Additionally, they have provided funding for furniture and equipment for public use and monies to support a small collection of new bestselling books. Other library supporters have made donations to the Library Trust Fund to purchase memorial books and equipment. The entirety of this fund will be budgeted for FY 2011/12 in support of Library programming. May 12, 2011 PROPOSED D – 238 LIBRARY DEPARTMENT  Library Trust Fund 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted SOURCE OF FUNDS Beginning Fund Balance Undesignated 28,654 *34,698 51,002 53,623 53,623 80,312 Total Beginning Fund Balance 28,654 34,698 51,002 53,623 53,623 80,312 Revenues Lib Services & Tech Acct- - - - - - Interest 990 960 920 900 800 800 Donations23,394 30,972 19,681 30,000 45,700 45,000 Total Revenues 24,384 31,932 20,601 30,900 46,500 45,800 TOTAL SOURCE OF FUNDS53,038$ 66,630$ 71,603$ 84,523$ 100,123$ 126,112$ USE OF FUNDS Expenditures Salaries and Benefits- - - - - - Operating Expenditures18,340 15,628 17,980 43,875 19,811 38,155 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures 18,340 15,628 17,980 43,875 19,811 38,155 Ending Fund Balance Designated for Volunteer Project- - - - - - Undesignated 34,698 51,002 53,623 40,648 80,312 87,957 Total Ending Fund Balance 34,698 51,002 53,623 40,648 80,312 87,957 TOTAL USE OF FUNDS53,038$ 66,630$ 71,603$ 84,523$ 100,123$ 126,112$ STATEMENT OF SOURCE AND USE OF FUNDS May 12, 2011 PROPOSED D – 239 History Project Trust Fund FUND 712 FUND PURPOSE The History Project Trust Fund was established to provide for the servicing of donations, bequests, grant monies, and expenditures to the history project partnership of Los Gatos Public Library and The Museums of Los Gatos. The joint history project, named “Hooked on Los Gatos,” began in 2003 to create and disseminate a searchable database of Los Gatos historical images and materials over the internet, preserve archival materials owned by each institution, to index and catalog the materials, scan the materials so that they are saved and available in a digital format, and make available cultural heritage educational resource materials to schools and lifelong learners. Some genealogical information is available, especially that which is related to early Los Gatos settlers. The work of this project has been performed in the local history room at the library and will continue in the new history reference center in the new library building. The project is overseen by the Adult Library Services Manager, and is now largely staffed by volunteers. The major goals of this project have been accomplished, but the work is ongoing. Contributions to the collection continue to be donated and reference questions are received on a daily basis. The database of historic images and other materials will continue to evolve beyond the 6,000 items it now contains. Daily operating costs have been assumed by the Adult Services budget. The limited amount of money in this trust fund will be used for maintenance and licensing of the remotely hosted server and for limited local history collection development. BUDGET OVERVIEW The History Project Trust Fund was set up in FY 2004/05 to provide better tracking of the monies received by the joint project through grants, benefits and donations, and of the expenditures made to accomplish the goals of the project. In FY 2011/12, funding will continue to be generated via royalties from the sale of previously published books on Los Gatos history. The completion of a full-length historical documentary film in 2005 has continued to produce limited additional revenue. The Digital History Collection is accessible at www.historylosgatos.org. The entirety of this fund will be budgeted for FY 2011/12 in support of local history. May 12, 2011 PROPOSED D – 240 LIBRARY DEPARTMENT  History Project Fund 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted SOURCE OF FUNDS Beginning Fund Balance Designated- - - - - - Undesignated16,173 9,464 3,366 850 850 850 Total Beginning Fund Balance 16,173 9,464 3,366 850 850 850 Revenues Interest / Dividends1,260 150 20 100 18 18 Donations1,881 1,369 1,056 - 3,317 3,000 Total Revenues 3,141 1,519 1,076 100 3,335 3,018 TOTAL SOURCE OF FUNDS19,314$ 10,983$ 4,442$ 950$ 4,185$ 3,868$ USE OF FUNDS Expenditures Salaries and Benefits- - - - - - Operating Expenditures9,850 7,617 3,592 - 3,335 2,000 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures 9,850 7,617 3,592 - 3,335 2,000 Ending Fund Balance Designated- - - - - - Undesignated9,464 3,366 850 950 850 1,868 Total Ending Fund Balance 9,464 3,366 850 950 850 1,868 TOTAL USE OF FUNDS19,314$ 10,983$ 4,442$ 950$ 4,185$ 3,868$ STATEMENT OF SOURCE AND USE OF FUNDS May 12, 2011 PROPOSED D – 241 Clelles Ness Trust Fund FUND 713 FUND PURPOSE The Clelles Ness Trust Fund was established in January 1961, by Ansten R. Ness, M.D. and the Board of Library Trustees for the Town of Los Gatos, as a memorial to his wife, Clelles Ness. Mrs. Ness was a long-time Los Gatos resident who was active in civic life, winning the 1947 Citizen of the Year award. Among her many contributions to the Town, she was heavily involved with the arts. She helped to bring the Los Gatos Pageants and numerous other play productions to the Town, was an avid reader, and wrote for the Los Gatos Times (the local newspaper). She was also involved with bringing a hospital to the Town, and with her husband started the “Holiday Circle” social club which required at least one spouse to be active in civic planning to join. The intention of the memorial fund was to use the income and principal of the trust estate to provide materials and services not ordinarily available from public funds. An amendment to the trust agreement in 1983 relinquished control over the management and investment of the trust to the Town Council. Historically, the Library has used money from the trust to purchase art books for Los Gatos Public Library. The Library is no longer able to spend the money in this manner, due to the building’s space constraints. As a result, in July of 1999 an agreement was entered into with the daughter of Clelles Ness to use the trust fund for a new library facility, should one be built in the future. Per the agreement, the trust fund principal and interest may be used for library building plan documents and studies, such as but not limited to, a building program and architectural drawings. The balance of the trust not spent on the planning documents and studies will be placed in a Library Building Fund to be used for the purchase of items for the new library building, such as furniture, shelving, and equipment. BUDGET OVERVIEW Interest continues to increase the fund balance, to be used when determined appropriate. A portion of this fund will be budgeted for FY 2011/12 in support of the new library building, including furniture, shelving, and equipment. May 12, 2011 PROPOSED D – 242 LIBRARY DEPARTMENT  Clelles Ness Trust Fund 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted SOURCE OF FUNDS Beginning Fund Balance Designated- - - - - - Undesignated174,568 179,518 185,008 188,718 188,718 190,218 Total Beginning Fund Balance 174,568 179,518 185,008 188,718 188,718 190,218 Revenues Interest / Dividends4,950 5,490 3,710 2,000 1,500 1,500 Donations- - - - - - Total Revenues 4,950 5,490 3,710 2,000 1,500 1,500 TOTAL SOURCE OF FUNDS179,518$ 185,008$ 188,718$ 190,718$ 190,218$ 191,718$ USE OF FUNDS Expenditures Salaries and Benefits- - - - - - Operating Expenditures- - - 189,007 - 191,750 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures - - - 189,007 - 191,750 Ending Fund Balance Designated- - - - - - Undesignated179,518 185,008 188,718 1,711 190,218 (32) Total Ending Fund Balance 179,518 185,008 188,718 1,711 190,218 (32) TOTAL USE OF FUNDS179,518$ 185,008$ 188,718$ 190,718$ 190,218$ 191,718$ STATEMENT OF SOURCE AND USE OF FUNDS May 12, 2011 PROPOSED D – 243 Susan McClendon Trust Fund FUND 714 FUND PURPOSE A bequest to the Los Gatos Public Library from the estate of the late Susan E. (Betty) McClendon was established in support of children’s services. Betty McClendon was a long-time resident and dance instructor. She is especially remembered as the choreographer of the Town’s 1940 pageant, “Trail Days,” which celebrated the completion of the final section of the new four-lane highway from Santa Cruz into Los Gatos. Betty McClendon’s mother, Mrs. Hilda McClendon, served as Children’s Librarian at Los Gatos Memorial Library from 1923 – 1929. Ms. McClendon left this gift in memory of her mother and her mother’s husband, Gorman Burtner. These funds are restricted for use for children’s services at the library, and will be directed toward support of reading clubs, book discussion groups, evening family programs, and equipment and furniture needs of children’s services that are not met by other funding. This funding will also be used for enhancement of children’s collections. BUDGET OVERVIEW This fund is established to better track and assure funds from this trust are expended for children’s services in line with the wishes of the bequestor. A portion of this fund will be budgeted for the new library building, including children’s collections, children’s furniture, and children’s equipment. May 12, 2011 PROPOSED D – 244 LIBRARY DEPARTMENT  Susan McClendon Trust Fund 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted SOURCE OF FUNDS Beginning Fund Balance Designated- - - - - - Undesignated94,030 91,379 94,179 96,069 96,069 97,069 Total Beginning Fund Balance 94,030 91,379 94,179 96,069 96,069 97,069 Revenues Interest / Dividends- - - - 1,000 1,000 Donations3,040 2,800 1,890 1,000 Total Revenues 3,040 2,800 1,890 1,000 1,000 1,000 TOTAL SOURCE OF FUNDS97,070$ 94,179$ 96,069$ 97,069$ 97,069$ 98,069$ USE OF FUNDS Expenditures Salaries and Benefits- - - - - - Operating Expenditures5,691 - - 96,179 - 97,629 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures 5,691 - - 96,179 - 97,629 Ending Fund Balance Designated- - - - - - Undesignated91,379 94,179 96,069 890 97,069 440 Total Ending Fund Balance 91,379 94,179 96,069 890 97,069 440 TOTAL USE OF FUNDS97,070$ 94,179$ 96,069$ 97,069$ 97,069$ 98,069$ STATEMENT OF SOURCE AND USE OF FUNDS May 12, 2011 PROPOSED D – 245 Barbara Jones Cassin Trust Fund FUND 716 FUND PURPOSE The Barbara Jones Cassin Trust Fund was established by endowment upon the death of Ms. Cassin on May 10, 2010. Ms. Cassin was a graduate of Los Gatos High (class of ’37) and San Jose State, where she majored in biological and physical sciences. After a successful career in hospital laboratories, she turned to watercolors, and donated 25 lovely views of Los Gatos to the Library. A reception showing these works was sponsored by the Library in August 2008. Ms. Cassin’s art has been widely exhibited and is held in public and private collections. In response to Hurricane Katrina, Ms. Cassin hosted a workshop to encourage children to draw and write their responses to the disaster, including its effects on animals. The initial project funded by the Barbara Jones Cassin Trust will be the purchase of opening day collections for the new Los Gatos Public Library. In following years, the interest earned by the trust will be budgeted annually to enhance collections and informational programming, per Ms. Cassin’s wishes. BUDGET OVERVIEW This fund is established to better track and assure funds from this trust are expended for children’s services in line with the wishes of the bequestor. A portion of this fund will be budgeted for FY 2011/12 to support purchases for an opening day collection. May 12, 2011 PROPOSED D – 246 LIBRARY DEPARTMENT  Barbara Jones Cassin Trust Fund 2007/082008/092009/102010/112010/112011/12 ActualsActualsActualsAdoptedEstimatedAdopted SOURCE OF FUNDS Beginning Fund Balance Designated- - - - - - Undesignated- - - - - 501,250 Total Beginning Fund Balance - - - - - 501,250 Revenues Interest / Dividends- - - - 1,250 5,000 Donations- - - - 500,000 Total Revenues - - - - 501,250 5,000 TOTAL SOURCE OF FUNDS-$ -$ -$ -$ 501,250$ 506,250$ USE OF FUNDS Expenditures Salaries and Benefits- - - - - - Operating Expenditures- - - - - 150,000 Fixed Assets- - - - - - Internal Service Charges- - - - - - Total Expenditures - - - - - 150,000 Ending Fund Balance Designated- - - - - - Undesignated- - - - 501,250 356,250 Total Ending Fund Balance - - - - 501,250 356,250 TOTAL USE OF FUNDS-$ -$ -$ -$ 501,250$ 506,250$ STATEMENT OF SOURCE AND USE OF FUNDS