Loading...
Attachment 2 - Original AgreementIS, 230 IHH AGREEMENT FOR SERVICES THIS AGREEMENT is dated for identification this 15` of September 2018 and is made by and between TOWN OF LOS GATOS, a California municipal corporation, ( "Town ") and UNIVERSAL SITE SERVICES, ( "Service Provider "), whose address is 760 E. Capitol Avenue, Milpitas, CA 95035. This Agreement is made with reference to the following facts. I. RECITALS 1.1 The Town desires to engage Service Provider to provide garbage and recycling receptacle collection and cleaning services. 1.2 The Service Provider represents and affirms that it is willing to perform the desired work pursuant to this Agreement. 1.3 Service Provider warrants it possesses the distinct professional skills, qualifications, experience, and resources necessary to timely perform the services described in this Agreement. Service Provider acknowledges Town has relied upon these warranties to retain Service Provider. II. AGREEMENT 2.1 Scope of Services. Service Provider shall provide services as described in that certain Proposal sent to the Town on June 18, 2018, which is hereby incorporated by reference and attached as Exhibit A. 2.2 Tenn and Time of Performance. The effective date of this Agreement shall begin on September 1, 2018 and will continue through June 30, 2022, subject to appropriation of funds, notwithstanding any other provision in this agreement. 2.3 Compliance with Laws. The Service Provider shall comply with all applicable laws, codes, ordinances, and regulations of governing federal, state and local laws. Service Provider represents and warrants to Town that it has all licenses, permits, qualifications and approvals of whatsoever nature which are legally required for Service Provider to practice its profession. Service Provider shall maintain a Town of Los Gatos business license pursuant to Chapter 14 of the Code of the Town of Los Gatos. 2.4 Sole Responsibility. Service Provider shall be responsible for employing or engaging all persons necessary to perform the services under this Agreement. 2.5 Information/Renort Handling. All documents furnished to Service Provider by the Town and all reports and supportive data prepared by the Service Provider under this Agreement are the Town's property and shall be delivered to the Town upon the completion of services or at the Town's written request. All reports, information, data, and exhibits prepared or assembled by Service Provider in connection with the performance of its services pursuant to this Agreement are confidential until released by the Town to the public, and the Service Provider shall not make any of these documents or information available to any individual ft,e1 of ATTACHMENT 2 or organization not employed by the Service Provider or the Town without the written consent of the Town before such release. The Town acknowledges that the reports to be prepared by the Service Provider pursuant to this Agreement are for the purpose of evaluating a defined project, and Town's use of the information contained in the reports prepared by the Service Provider in connection with other projects shall be solely at Town's risk, unless Service Provider expressly consents to such use in writing. Town further agrees that it will not appropriate any methodology or technique of Service Provider which is and has been confirmed in writing by Service Provider to be a trade secret of Service Provider. 2.6 Compensation. Payment shall be based upon Town approval of each task. Compensation / for services shall be as follows: Year Base Amount 10% for additional services Total Amount 2018 -2019 10 mos 34,770 3,477 38,247 2019 -2020 43,464 4,346.40 47,810.40 2020 -2021 45,276 4,527.60 49,803.60 2021 -2022 47,160 4,716 51,876 Total Agreement Amount Not to Exceed 170,670 17,067 187,737 Compensation shall be adjusted upward annually for the remaining term of this Agreement per this table and in lieu of any local Consumer Price Index (CPI) adjustments. 2.7 Failure to Perform. It is mutually agreed by SERVICE PROVIDER and TOWN that in the event that performance of the work by SERVICE PROVIDER under this Agreement is not completed as scheduled, TOWN will suffer damages and will incur other costs and expenses of a nature and amount which is difficult or impractical to determine. The Parties agree that by way of ascertaining and fixing the amount of damages, costs and expenses, and not by way of penalty, SERVICE PROVIDER shall pay to TOWN the sum of one hundred dollars ($100.00) per location per scheduled service in liquidated damages for every missed service beyond three missed services in a month in addition to reducing the monthly payment by the cost of that service. In the event that the liquidated damages are not paid, SERVICE PROVIDER agrees that TOWN may deduct the amount of unpaid damages from any money due or that may become due to SERVICE PROVIDER under this Agreement. 2.8 Schedule. Service Provider shall provide a schedule to the Town prior to beginning work. The schedule shall identify dates of service for each location. Schedule changes shall be approved by the Town with 24 -hour notice. Each missed location shall be considered a failure to perform, unless the contractor provides advance notice of schedule change. Page 2 on 2.9 Billine. Billing shall be monthly by invoice within thirty (30) days of the rendering of the service and shall be accompanied by a detailed explanation of the work performed by whom at what rate and on what date. Also, plans, specifications, documents or other pertinent materials shall be submitted for Town review, even if only in partial or draft form. Payment shall be net thirty (30) days. All invoices and statements to the Town shall be addressed as follows: Town of Los Gatos Attn: Accounts Payable P.O. Box 655 Los Gatos, CA 9503 1 -065 5 2.10 Availability of Records. Service Provider shall maintain the records supporting this billing for not less than three years following completion of the work under this Agreement. Service Provider shall make these records available to authorized personnel of the Town at the Service Provider offices during business hours upon written request of the Town. 2.11 Assignability and Subcontracting. The services to be performed under this Agreement are unique and personal to the Service Provider. No portion of these services shall be assigned or subcontracted without the written consent of the Town. 2.12 Independent Service Provider. It is understood that the Service Provider, in the performance of the work and services agreed to be performed, shall act as and be an independent Service Provider and not an agent or employee of the Town. As an independent Service Provider he /she shall not obtain any rights to retirement benefits or other benefits which accrue to Town employee(s). With prior written consent, the Service Provider may perform some obligations under this Agreement by subcontracting, but may not delegate ultimate responsibility for performance or assign or transfer interests under this Agreement. Service Provider agrees to testify in any litigation brought regarding the subject of the work to be performed under this Agreement. Service Provider shall be compensated for its costs and expenses in preparing for, traveling to, and testifying in such matters at its then current hourly rates of compensation, unless such litigation is brought by Service Provider or is based on allegations of Service Provider's negligent performance or wrongdoing. 2.13 Conflict of Interest. Service Provider understands that its professional responsibilities are solely to the Town. The Service Provider has and shall not obtain any holding or interest within the Town of Los Gatos. Service Provider has no business holdings or agreements with any individual member of the Staff or management of the Town or its representatives nor shall it enter into any such holdings or agreements. In addition, Service Provider warrants that it does not presently and shall not acquire any direct or indirect interest adverse to those of the Town in the subject of this Agreement, and it shall immediately disassociate itself from such an interest, should it discover it has done so and shall, at the Town's sole discretion, divest itself of such interest. Service Provider shall not knowingly and shall take reasonable steps to ensure that it does not employ a person having such an Page 3 of 7 interest in this performance of this Agreement. If after employment of a person Service Provider discovers it has employed a person with a direct or indirect interest that would conflict with its performance of this Agreement Service Provider shall promptly notify Town of this employment relationship, and shall, at the Town's sole discretion, sever any such employment relationship. 2.14 Equal Employment Opportunity. Service Provider warrants that it is an equal opportunity employer and shall comply with applicable regulations governing equal employment opportunity. Neither Service Provider nor its sub - service Providers do and neither shall discriminate against persons employed or seeking employment with them on the basis of age, sex, color, race, marital status, sexual orientation, ancestry, physical or mental disability, national origin, religion, or medical condition, unless based upon a bona fide occupational qualification pursuant to the California Fair Employment & Housing Act. III. INSURANCE AND INDEMNIFICATION 3.1 Minimum Scope of Insurance: Service Provider agrees to have and maintain, for the duration of the contract, General Liability insurance policies insuring him/her and his/her firm to an amount not less than: one million dollars ($1,000,000) combined single limit per occurrence for bodily injury, personal injury and property damage. ii. Service Provider agrees to have and maintain for the duration of the contract, an Automobile Liability insurance policy ensuring him/her and his/her staff to an amount not less than one million dollars ($1,000,000) combined single limit per accident for bodily injury and property damage. iii. Service Provider shall provide to the Town all certificates of insurance, with original endorsements effecting coverage. Service Provider agrees that all certificates and endorsements are to be received and approved by the Town before work commences. General Liability: The Town, its officers, officials, employees and volunteers are to be covered as insured as respects: liability arising out of activities performed by or on behalf of the Service Provider; products and completed operations of Service Provider, premises owned or used by the Service Provider. ii. The Service Provider's insurance coverage shall be primary insurance as respects the Town, its officers, officials, employees and volunteers. Any insurance or self - insurances maintained by the Town, its officers, officials, employees or volunteers shall be excess of the Service Provider's insurance and shall not contribute with it. PageboO iii. Any failure to comply with reporting provisions of the policies shall not affect coverage provided to the Town, its officers, officials, employees or volunteers. iv. The Service Provider's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the limits of the insurer's liability. 3.2 All Coverages. Each insurance policy required in this item shall be endorsed to state that coverage shall not be suspended, voided, cancelled, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the Town. Current certification of such insurance shall be kept on file at all times during the tern of this agreement with the Town Clerk. 3.3 Workers' Compensation. In addition to these policies, Service Provider shall have and maintain Workers' Compensation insurance as required by California law and shall provide evidence of such policy to the Town before beginning services under this Agreement. Further, Service Provider shall ensure that all subService Providers employed by Service Provider provide the required Workers' Compensation insurance for their respective employees. 3.4 Indemnification. The Service Provider shall save, keep, hold harmless and indemnify and defend the Town its officers, agent, employees and volunteers from all damages, liabilities, penalties, costs, or expenses in law or equity that may at any time arise or be set up because of damages to property or personal injury received by reason of, or in the course of performing work which may be occasioned by a willful or negligent act or omissions of the Service Provider, or any of the Service Provider's officers, employees, or agents or any subService Provider. IV. GENERAL TERMS 4.1 Waiver. No failure on the part of either party to exercise any right or remedy hereunder shall operate as a waiver of any other right or remedy that party may have hereunder, nor does waiver of a breach or default under this Agreement constitute a continuing waiver of a subsequent breach of the same or any other provision of this Agreement. 4.2 Governing Law. This Agreement, regardless of where executed, shall be governed by and construed to the laws of the State of California. Venue for any action regarding this Agreement shall be in the Superior Court of the County of Santa Clara. 4.3 Termination of Agreement. The Town and the Service Provider shall have the right to terminate this agreement with or without cause by giving not less than fifteen days (15) written notice of termination. In the event of termination, the Service Provider shall deliver to the Town all plans, files, documents, reports, performed to date by the Service Provider. In the event of such termination, Town shall pay Service Provider an amount that bears the Page 5 of] same ratio to the maximum contract price as the work delivered to the Town bears to completed services contemplated under this Agreement, unless such termination is made for cause, in which event, compensation, if any, shall be adjusted in light of the particular facts and circumstances involved in such termination. 4.4 Amendment. No modification, waiver, mutual termination, or amendment of this Agreement is effective unless made in writing and signed by the Town and the Service Provider. 4.5 Disputes. In any dispute over any aspect of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, including costs of appeal. 4.6 Prevailing Wages. In accordance with the provisions of Sections 1770 et seq., of the Labor Code, the Director of the Industrial Relations of the State of California has determined the general prevailing rate of wages applicable to the work to be done. Service Provider will be required to pay to all persons employed on the project by the Service Provider sums not less than the sums set forth in the documents entitled "General Prevailing Wage Determination made by the Director of Industrial Relations pursuant to California Labor Code, part 7, Chapter 1, Article 2, Sections 1770, 1773, 1773.1." These documents may be obtained from the State of California. Pursuant to Labor Code section 1725.5, no Service Provider or sub - service Provider may be awarded a contract for public works on a public works project unless registered with the Department of Industrial Relations. This project is subject to compliance monitoring and enforcement by the Department of Industrial Relations and/or the Town of Los Gatos. The Service Provider is required to post notices on Public Works requirements. 4.7 Notices. Any notice required to be given shall be deemed to be duly and properly given if mailed postage prepaid, and addressed to: Town of Los Gatos Attn: Town Clerk 110 E. Main Street Los Gatos, CA 95030 Universal Site Services Attn: David Sanchez 760 E. Capitol Avenue Milpitas, CA 95035 or personally delivered to Service Provider to such address or such other address as Service Provider designates in writing to Town. Page 6 of 7 4.8 Order of Precedence. In the event of any conflict, contradiction, or ambiguity between the terms and conditions of this Agreement in respect of the Products or Services and any attachments to this Agreement, then the terms and conditions of this Agreement shall prevail over attachments or other writings. 4.9 Entire Agreement. This Agreement, including all Exhibits, constitutes the complete and exclusive statement of the Agreement between the Town and Service Provider. No terms, conditions, understandings or agreements purporting to modify or vary this Agreement, unless hereafter made in writing and signed by the party to be bound, shall be binding on either party. IN WITNESS WHEREOF, the Town and Service Provider have executed this Agreement. Town of Los Gatos by: Laurel P evetti; Town Manager Director of Parks and Approved as to Form: Schultz, ttomey Attest: V-\ C) l'-2 , I Shelley Neis, CM 6, Town Clerk A minis Universal Site Services by: Title rate 7 on UNIVERSAL SITE SERVICES BID PRICE SHEET For all services described below, unless excluded by the Town in description of services below, the Town shall consider unit prices below to include all labor, equipment, fees of any kind, overhead, insurance, fuel, materials, surcharges, disposal fees, and any other costs associated with and necessary for the Bidder to perform such service. No qualifications, exemptions, or alterations of services described below will be allowed. Failure to comply will result in disqualification of bid. A. DOWNTOWNLOS GATOS GARBAGEAND RECYCLING RECEPTACLE COLLECTIONAND CLEANING SERVICES BID SHEET Page 22 of 23 DESCRIPTION, WITH UNIT PERIOD COST ESTIMATED PRICE IN WORDS. (PRICE IS HOURS INCLUSIVE OF ALL APPLICABLE TAXES AND FEES Basic Collection and Cleaning Monthlyy 3,372.17 n/aServicesCurrentinventory 2. 2018 -2019 Monthly 3,477.00 n/a 2019 -2020 Monthly 3,622.00 n/a 2020 -2021 Monthly 3,773.00 n/a 2021 -2022 Monthly 3,930.00 n/a 3 Additional Cost per new garbage Monthly 47'58 n/a receptacle 4 Additional Cost per new recycling Monthlyy 71'37 n/areceptacle 5 Reduction in Cost for removal of Monthly 47'58 n/a garbage receptacle ( per can 6' Reduction in Cost for removal of Monthl y 71.37 n/a rec clin receptacle (per can) Additional Collection and Cleaning 175.82 7. Service day (one time) — Recycling Daily n/a Only Additional Collection and Cleaning 570.32 8. Service day (ongoing) — Recycling Monthly n/a Only Additional Collection and Cleaning 384.61 9. Service day (one time)— Garbage and Daily n/a Recycling Additional Collection and Cleaning 1,051.64 10. Service day (ongoing) -- Garbage and Monthly n/a Recycling it. Emergency Collection and Cleaning Hourlyy 65.00 Service 12 Sebeduted Day porter cleaning and Hourly 45.00 collection services Page 22 of 23 W 1 I o Since 1958 YOUR PROPERTY, OUR PRIORITY Why Universal Site Services, Inc. Dear Jim, Points of interest that I would like to touch base why working with USS would be beneficial to Town of Los Gatos. Outside of having been the contractor for this same proposed work in the past, Universal Site Services has the equipment and infrastructure to provide professional, dedicated services with ample supervisions and manpower. Please review the details enclosed. Service Plan USS has been providing the Town of Los Gatos exterior maintenance services for the past 16years in the capacity of sweeping, pressure washing and day porter services. USS has built a reputation on providing quality exterior maintenance services starting in San Jose moving to Stockton and now servicing the entire state of California and cities in Arizona & Nevada. USS has a 24 hour answering service that will allow any one from the Town of Los Gatos to reach one of our account managers at anytime of the day or night. The Operations Manager and Regional Sales Manager for this account live in the San Jose area and have worked closely with the Town of Los Gatos while providing pressure washing service and on call day porter services for the past 8 years. More importantly the representatives of USS have prior experience with the scope of work the Town of Los Gatos is requesting USS provided these same services to the Town of Los Gatos a few years back but got let go due to going in house with the services. USS plans on providing (1) Driver/Day porter and (1) Day Porter to service Downtown Los Gatos Garbage and Recycling Receptacle Collection and Cleaning Services. They will start at 6am on Wednesday, Saturday & Sunday and end at 8am. USS provide each day porter a USS cell phone, USS uniform and a safety vest. USS will also provide a service truck to collect and remove the collected debris. The day porters will be equipped with gloves and cleaning products to clean each trash can receptacle. Our training and knowledge will offer The Town of Los Gatos a seamless transition in taking over the day porter services cleaning services. USS will meet frequently with the manager of the Town of Los Gatos to go the trash cleaning services, relocation of cans and any obstacles or changes that will improve the garbage and recycling receptacles collection and cleaning services. On the following pages you will have additional information that can be useful to you. Universal Site Services has experience to be a proactive exterior maintenance company that offers an infrastructure more than Day Porter services. We look forward to the opportunity to answer any questions that you may have. David Sanchez Corporate Offices: 760 E. Capitol Avenue -Milpitas, [4.95035 -Ph: 800.647.9337 -Fox., 408.258.0122 Milpitas• Stockton • Sacramento • Santo Rosa • Los Angeles • Reno • Phoenix www.UniversolSiteServices.rom • Contractor License #907009 D5,10-- Z Since 1958 YOUR PROPERTY, OUR PRIORITY Downtown Los Gatos Garbage and Recycling Receptacle Collection and Cleaning Services Proposal June 15, 2015 Presented To: Mr. Jim Harbin Facilities and Environmental Programs Manage Town of Los Gatos Downtown Garbage and Recycling Services Proposal 41 Miles Avenue Los Gatos, CA 95030 Phone: 408.395.5310 Email: jharbin @losgatosca.gov Job Location: Town of Los Gatos Downtown Los Gatos Garbage and Recycling Receptacle Collection and Cleaning Srvc Presented By: David Sanchez Regional Sales Manager Universal Site Services Mobile: 408.210.0836 Desk: 408.907.5848 Email: dsanchez @universalsiteservices.com Table of Contents: Pricing & Service Schedule Scope of Work Brief Company Description/Availability of Services Client References Account Manager Contact Information Qualifications and Experience Certificate of Insurance (provided appropriately if awarded contract) Notes: Thank you for considering Universal Site Services for this opportunity... we are eager to prove to you why, over the past 60 years, we have built a reputation of excellence among the industry and our customers alike. Corporate Offices: 760 E. Capitol Avenue "Milpitas, CA.95035 —Ph: 800.647.9337^' Fax: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.Unlversa1511e5ervices.com • Contractor License #907009 t i Since 1958 YOUR PROPERTY, OUR PRIORITY General Scopes of Work and Services (Includes but not limned to) Day Porter Service: Garbage Receptacles Collection: working days Saturday & Sunday 6am to 8am. Recycling Receptacles Collection: working days Wednesday, Saturday & Sunday 6am to Sam. USS will pick up all litter and loose material within a 4ft radius of the trash can & recycle receptacle. USS shall remove any material placed on top of the receptacle. USS will remove all litter and loose material that has accumulated between the plastic insert and the decorative metal receptacle each service. USS will pick up all loose material collected shall be bagged and transported to the Town of Los Gatos South Corporate Yard located at 41 Miles Avenue and placed in the designated recycling bin. Any organic or putrescent material (e.g. food, pet waste, green waste, ect.), dirt, or other clearly non - recyclable material found around the recycling containers shall be seperately bagged and disposed of asd garbage. Check and make sure that the receptacles are in good working conditiond ie; latches work, locks work, missing lids, broken incerts lids don't need to be touched up with new paint, make sure all receptacles have a liner incert each service. Wipe down all Trash Can Receptacles Lids 1X per week. Notify Town of Los Gatos manager of any unsafe conditions or potential hazards. Notify Town of Los Gatos manager of any areas that are unable to be cleaned. USS tvillprovide All Cleaning Supplies and Trash can liners. USS will Review of existing can locations; Relocation and /or additional of cans within 60 days following the start of this contract, USS will meet with the Town and provide recommendations regarding the needs for relocation or addition of garbage and recycling receptacles based on USS experience in servicing the cans. USS will relocate cans at no additinnol charge or cost to the Town of Los Gatos. USS Holiday Pay Rate ? USS costs for a single collection service day Rate ? USS emergency call -back Rate ? USS minimum hourly Rate ? USS will assign a Manager to act as a single point of contact for this service agreement. USS Managernshall at a minimum be available by cellphone to Town Staff during the hours of lam to 5pm Wednesday through Sunday. USS will provide the Town with an emergency phone number that will be available 24 hours a day, 7 days per week, including holidays. Corporate Offices: 760 E. Capitol Avenue - Milpitas, CA.95035 -Ph: 800.647.9337 -Fox: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.UniversaiSiteSe"ices.com • Contractor License #907009 sr••M_ Sirce 1933 f YOUR PROPERTY, OUR PRIORITY Universal Site Services, Inc. An exterior maintenance and beautification service provider. Whether you have one site or many, our solutions ensure consistently higher results while delivering budgetary savings. We offer true in -house expert services for the exterior maintenance requirements of your properties. Our Mission Our Mission is to provide a hands -on, pro - active approach toward the management of our accounts. We will facilitate the needs of our property managers, while maximizing budgetary requirements. Founded on the principles of cleanliness and the importance cleanliness plays on the choices end consumers make, we take pride in our reputation for superior customer service, our attention to detail and that the work we do directly affects our client's reputation and success. We understand that the needs of each of our clients are unique, so we cater our services to the characteristics ofyour property and your budget delivering consistently higher results while ensuring budgetary savings. We are BASMA eeriified Our Locations Universal Site Services has expanded its brick and mortar operations throughout California, Arizona, and Nevada with offices in: Corporate Office: Sacramento Office: Santa Rosa Office: Stockton Office: Los Angeles Office Reno Office: Arizona Office: USS' Philosoohv and Delivery Approach 760 E Capitol Ave, Milpitas, CA 95035 3174 Luyung Dr. #3, Rancho Cordova, CA 95742 1599 Hampton Way Santa Rosa, CA 95407 1113 N Shaw Rd, Stockton, CA 95215 260 Avenida Vista Montana, San Clemente, CA 92672 2000 Brierley Way, Sparks, Nv 89434 1940 West Durango, Phoenix, AZ 85009 Founded in 1958 in the Bay Area, USS Inc. has grown into one of the largest Full Site Service companies on the West Coast, servicing clients throughout Wft California, Nevada, and Arizona. With over 55 years of commitment to our J01MAL customers, we have expanded our operation to offer comprehensive exterior Women Owned Business property maintenance services, highway and municipal road and Construction Sweeping. 1Top We work with veteran associations putting our solders to work while others won't and we are recognized as one of the top Wwnan Owned Bay Area Companies. Corporate Offices: 760 E. CapitolAvenue `Milpitas, CA. 95035 - Ph: 800.647.9337'" Fox: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.UniwrsaiSiteServices.com • Contractor License #907009 sbrc, 19ss ViCW YOUR PROPERTY, OUR PRIORITY We Manage: Downtown Centers Retail and Commercial /Industrial Portfolio Maintenance Packages Big Box Retailers Major Power Centers Commercial & Industrial Properties C /O: Property Managers, Assets Managers & Private Investors, REIT's. Residential Sweeping Prgms State highway Sweeping Our Range of Services Include: Parking Lot Sweeping Day Porter /Janitorial Services Pressure Washing & Steam Cleaning Window Washing & Awning Cleaning Landscaping maintenance; including all irrigation capabilities & construction Graffiti Prevention and Abatement City Street Sweeping Services Landscaping Tenant Improvements (TI), including Vanilla Shell Painting Other Property Maintenance: Sign Removal, Bumper & Ballard Replacement Building Washing/ Window Washing Special Pick- ups/Special Service - Illegal Dump Pick Up Bin Hauling What Differentiates Us: Our attention to detail matters In House Crews Arsenal of Equipment Our belief that the job is not done until the customer is satisfied We keep learning to do better and innovating ways to better accomplish the tasks at hand Rapid reaction to customer demands with Pro- Active Management Tailored services to target client's critical issues and concerns Depth of experience in the maintenance and sweeping industry Proven methods to ensure clients receive consistent services Superior rapport with client from the initiation and completion of the job Statewide experience for a balanced state and local perspective USS has "Feet on the Street" Corrective action plans Pictures provided before & after Quality assurance measures are in place to make sure the work was completed properly We offer work schedules on a yearly, monthly, weekly, daily basis We operate the latest in sweeping equipment and diesel exhaust technology We have full time mechanics operating out of each of our facilities and routinely maintain our equipment Experience staff55 Years history afford confidence in dedication & reliability Compliant with all City, State and Federal laws for clean water conservation & pollution prevention Corporate Offices: 760 E. Capitol Avenue - Milpitas, CA.95035 -Ph: 800.6479337 -Fax: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Roso • Los Angeles • Reno • Phoenix www.Universol5ite5ervices.com • Contractor License #907009 1I . SOWLVI since 1938 YOUR PROPERTY, OUR PRIORITY Technical Proposal We are a true leading in -house exterior maintenance company. Few companies have our experience, breadth ofhard earned knowledge and realfield experience a- equipment. Our philosophy of hard work, determination, customer satisfaction and open communication has been a winning combination for our company. Our philosophy to use the most modern and effective equipment has enabled us to stand out within the market place. Our fiscal responsibility and attention to the bottom line has ensured our success through both good and bad economic times enabling us to grow during strong economic conditions and expand and capitalize during economic downturns. We have successfully implemented countless municipal, state, and private project roll outs. Our company has been structured to handle projects specifically like the Stoneridge Mall Parking Lot Sweeping Maintenance Program. We have an advanced phone system with 24 hour a day 7 day a week 365 days a year live coverage through our direct and 1 -800 phone lines. Each of our companies and all divisions are tied into our emergency dispatch capabilities for fast turn around and deployment of the necessary equipment to handle any number of field emergencies and issues with LOCAL staff to ensure your project can always be manned with a full team. Proposed Methodoloev Our extensive experience with street level crews is second to none. USS understands the unquestionable need to working at the speed of business in the management and dispatch of our wide - ranging work crews throughout our different business segments and businesses. We've quite simply been in the business ofdispatching work crews for over 55 years. Following the initial contract set up and transition USS will appoint a primary sweeper operator that will be scheduled to maintain the parking lots. One of the benefits of working with USS and our sister organizations is we have access to additional sweepers with various sweeping results. Your assigned sweeper operator my request to his supervisor internally that we rotate a regenerative air machine for a broom machine. Perhaps due to gravel build up or local construction hampering the desired performance of our air machine. These services are all proactive seamless services at no additional costs. The assigned manager works daily on quality assurance and follows up on inquiries. The designated managers record and organize all month end reports. These back end operations are all proactive and there is only positive future impact to for your site. Inclement Weather issues are a constant concern in our line of work. We track weather patterns during the winter months to ensure proper scheduling and re- scheduling of work takes place to make certain any weather related scheduling issues are addressed immediately. Often times extra sweeps need to be scheduled to ensure a quick response to missed sweeps or additional equipment is routed to help offset missed service days on account of inclement weather. Fortunately the size and depth of our crews enables us to quickly and efficiently re -route the required crews and equipment to ensure all schedules are quickly amended and put back on track without ever being noticed by our clients. Corporate Offices: 760 E. Capitol Avenue'" Milpitas, C4.95035 `Ph: 800.647.9337 -Fax. 408.158.0111 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www,UniversaiSiteSe"tces.com • Contractor License #907009 I Work Plan sh. /958 YOUR PROPERTY, OUR PRIORITY IfUniversal Site Services, Inc. is awarded our plan of action will involve firstly making introductions ofall key players within our organization involved with the contract. During this introduction, we will provide demonstrations ofour equipment. In addition at this time we will be open for questions about our field procedures. Upon commencement of the contract throughout the entire rotation of each location there will be additional "hands -on" management in the field while they are working to ensure that all questions are answered and the field teams stay on track. Thereafter, management will be involved daily and follow up on reports, customer services, and field operations. Work Force / Crews A team of one lead sweeper operator along with 1 field manager will be assigned to the Parking Lot Sweeping contract. Our teams are professionally trained with uniformed operators and laborers, seasoned in the field of exterior maintenance and trained to handle any duties to meet the needs of Simon to guarantee a successful implementation and superior levels of service. Our managers report to our Director of Operations who reports directly to ownership. Employee Absenteeism and the Unforeseen We have a number of contingency plans in place to handle any number ofincidences that can happen during a contract period. When you work with Universal Site Services you can be confident that we have the required back up in place to compensate for uncertain issues that do happen. Unforeseen sickness, holidays, and employee absences are not something our clients need to worry about when contracted with Universal. We have field leads operating our larger sweepers on constant rotation detailing out our properties under contract that step in to handle unforeseen employee absenteeism. We have a work force of cross - trained people from which to pull from to ensure coverage is seamless during the unexpected and holidays for our employees. In the case of illness, vacations, holiday special events or changing weather or traffic conditions, USS employs approximately sixty qualified operators who could be available to provide sweeping services in the case of additional needs to complete routes or provide additional services. All of our operators have considerable experience with various types of sweeping and are flexible to fulfill thew assignments. Emergency Services All managers are on duty 24//7. Our estimated time of arrival for emergency call out will be a minimum of 1 hour during working hours described at 7:00 AM to 5:00 PM Monday — Friday. Arrival for after hour call outs should not exceed 2 hours. A twenty-four (24) hour emergency number is available. All personnel are equipped with communication. Ouality Control Measures The benefits of working with USS is our multiple tiers ofmanagement working to ensure that our contracts and our customer relations are all in -line with quality expectations set forth by our team as well as yours. When in partnership with USS you also have access to the benefits and service expertise of both Statewide Construction Sweeping and Contract Sweeping Services. Corporate Offices: 760 E. Capitol Avenue' Milpitas, [4.95035 - Ph: 800.647.9337 Fax: 408.258.0122 Milpitas• Stockton • Sacramento • Santo Rosa • Los Angeles • Rena • Phoenix www.Universolsiteservices.com • Contractor License #907009 9 . Se sill, 1953 YOUR PROPERTY, OUR PRIORITY Communication between Manager and Field Operations is through basic telephone communications, email, texts, and photos. Calling our company M -F 6am to 6pm will offer live communications and all parties involved have 24/7 cell phone and email access for after hours. Time to correct efficiencies during business hours will be handled within the same day occurrences. Information passed overnight will be handled next business day as a priority. Management will often work with the Field Operations in the field to ensure a need is addressed "full circle ". Client References Josh Kalkhorst Director ofOperations Stanford Shopping Center 660 Stanford Shopping Center Palo Alto, CA 94303 Ph: (650) 617-8202 Email: JKalkhorst @simon.com Nancy Williams Director ofOperations Hillsdale Shopping Center 60 Hillsdale Mall San Mateo, CA 94403 Ph: (650) 345-8222 Email: nancy.williams@hillsdale.com Municipal References Jennifer Callenbach Senior Property Manager LEA Realty 160 W. Santa Clara St Suite 950 San Jose, CA 95113 Ph: (08) 654-8765 Email: jcallenbach@lbarealty.com Jeffrey Helmold Facilities Manager Westfield Valley Fair 2855 Stevens Creek Blvd, Suite 2178 Santa Clam, CA 95050 Ph: (408) 248-4450 Email: jhelmold @us.westfield.com City of Pleasanton - Residential Street Sweeping 3333 Bush Street, Pleasanton, CA 94566 ...................Craig Higgins Dena Rosa Senior Property Manager De Aza Properties 960 N. San Antonio Road, Suite 114 Los Altos, CA 94022 Ph: (650) 209-3232 Email: dena@deanzaproperties.com 925/931 -5582 City of Saratoga - Residential Street Sweeping & Pressure Washing 19700 Allendale Ave. Saratoga, CA 95070 ............ Rick Torres 408/868 -1244 Town of Los Gatos - On Grounds Maintenance and Downtown Sidewalk Washing P.O. Box 655 Los Gatos, CA 95031 ......................Steve Regan 408/761 -4547 City of Mountain View - Various Sweeping & Pressure Washing 231 N. Whisman Road MTV, CA 94039 ................Bruce Huribert 6501903 -6257 City of Campbell - Various Sweeping 70 N First Street Campbell, CA 95008 ......................Diana Johnson 408/866 -2145 Corporate Offices: 760 E. Capitol Avenue `Milpitas, C4.95035 —Ph: 800.647.9337 -Fax. 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www. universolsiteservices.com • Contractor License #907009 since 1958 YOUR PROPERTY, OUR PRIORITY Brief Resumes of Those Directly Involved with this Protect Gina Vella - President /Owner Gina joined the Universal Site Services Team in 1990 after years of corporate politics and experience in owning her own clothing line. By clearly understanding the individual needs of each customer Gina has built a strong and attentive team to cater to individuality and partnership philosophy. Gina attributes her success in simple terms, "each customer has individual needs and requirements. Understand what they are and carry through." Jerry Nunez - Director of Operations (Direct Overseeing Operations for the Project) Jerry's experience in the outdoor maintenance industry extends over 20 years, 13 with Universal Site Services, Inc. Jerry's involvement with the project will be background operations. Jerry has the unique ability to facilitate Regional Managers and assist field personnel to offer seamless operations and the highest level of quality and expertise. Chris Dickie - Director of Sales & Marketing Dynamic self - starter with 17 years of accomplished professional experiences both in the corporate environment and as an entrepreneur. Both experiences have led to a successful business path of self - discovery, broadening experiences and professional skill sets to take on the never - ending challenges we are constantly faced with in order to develop win -win strategies for all involved. Anthony Urbino - Regional Operations Manager (Direct Supervisor for the Project) Anthony brings 12 years of customer service, employee management, and account management experience to the team. If awarded to USS, Anthony will provide oversight of services and apply his experience with the site maintenance towards a comprehensive service plan aimed at adapting to any changes needed to improve conditions and guarantee success. David Sanchez, Regional Sales Manager - David delivers to our organization over twenty years' experience and knowledge of inside janitorial and outside sales and maintenance. His past experience working closely as an account representative for large organizations affords our customers the most efficient responsiveness to their every request and maintenance needs. David's capacity to speak Spanish is also a great asset as his ability to communicate and coordinate services with laborers in the field has proven to be of enormous value. Corporate Offices: 760 E. Capitol Avenue -Milpitas, C4.95035 -Ph: 800.647.9337 -Fox.* 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.universa1Siteserwces.com • Contractor License #907009 Key Staff sm. /933 YOUR PROPERTY, OUR PRIORITY First Name Last Name Phone Numbers Ext Cell Phone # Title Email Anthony Urbino 408 - 228 -4572 4572 408 -642 -4339 Territory Manager Aurbin universalsiteservices.com Chris Dickie 408 - 228 -4581 4581 408 930 -9906 Director of Sales & Marketing Cdickie@universalsiteservices.com David Sanchez 408 - 907 -5848 5848 408 -210 -0836 Regional Sales Manager Dsanchez@universalsitcscrvices.com Gina Vella 408- 907 -5850 5850 408. 639 -5711 President - Princible Gvella@universaWteservices.com Jerry Nunez 408. 228 -4570 4570 408 - 639 -0736 Director of Operations JNunez@universalsiteservices.com Joe Vella 408 - 228 -4568 4568 408 -639 -6005 Vise President - Princible JVell universalsiteservices.com Additional Information Technology and Equipment have always been part of Universal Site Services road map of success. We invented the Parking Lot Sweeper, we modernized the industrial street sweeper by creating the high velocity air vacuum systems, and we have helped in the development and production of high volume pressure washing and reclamation systems. We owned the manufacturing and distribution ofparking lot, construction and municipal sweepers. We still have an equipment financing company, Sweep Lease, Inc., that offers financing on equipment. We put many people that would otherwise not qualify into positions of company ownership. We feel it necessary to employ the most modern equipment available on the market for the SCCC parking lot maintenance program. This is an opportunity to use equipment that will leave a lasting impression with visitors and residence alike. We do things with more ingenuity, better and distinctive. Corporate Offices. 760E. Capitol Avenue'" Mllpitas, CA.95035 -Ph: 800.647.9337 - Fax: 408158.0122 Milpitas• Stockton • Sacramento • Santa Rasa • Los Angeles • Reno • Phoenix www.universolsiteservices.cam • Contractor License #907009 1 , r s Shx 1958 YOUR PROPERTY, OUR PRIORITY Graffiti Abatement Unfortunately, graffiti is a situation that leaves your property looking degraded and unsafe. It is vital to get graffiti removed as quickly as possible. By having an effective and timely graffiti removal and abatement program in place, your property can be maintained in the original condition minus the unsightly graffiti. Got Tagged, Call us (800) 647 -9337 Abating Graffiti for Over 30 Years We've been abating Graffiti for over 30 years. The good news is that our graffiti removal services are very effective in both restoring your property and deterring graffiti vandals by removing their handy -work quickly in short order. . Graffiti needs to be removed within 24 hours. As soon as you notice graffiti call us and we'll remove it. Graffiti Prevention & Abatement USS's Graffiti Prevention & Abatement Teams are trained to use best of class techniques and removal products. We provide surface analysis, consultation, demonstrations, testing and full warranted applications of Anti - Graffiti coatings. We offer full product performance warranties and ongoing service and maintenance programs to fit all budgets. We use cutting -edge technology to protect your property. Municipal Street Sweeping With Universal Site Services you will have one of the largest fleet of industrial street sweepers at your disposal 24 / 7. We Sweep Highways, Streets, Construction Sites and Parking Lots. Universal Site Services is always ready to sweep for you and we guarantee our work. We offer construction sweeping, highway and street sweeping, parking lot sweeping, attenuator services and more. We can keep your downtown streets debris -free, the dust and dirt under control on your parking lots and construction sites, and the inspectors and the community happy with our attention to detail and our environmental protection. We have truck- mounted attenuator services that help ensure your crews are safe and visible while on the job. Our professional operators are dependable and on time If there is a need for supplemental street sweeping services, or event clean np services we are ready to serve. Corporate Offices: 760 E. Capitol Avenue - Milpitas, [4.95035 -Ph: 800.647.9337 -Fax: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rasa • Los Angeles + Reno • Phoenix www.Uniwrsa]SiteSemices.com • Contractor License #907009 Sinn 1958 YOUR PROPERTY, OUR PRIORITY Construction & Maintenance Service USS can offer Complete Property Maintenance with our Construction Maintenance division. Maintaining your city property is a crucial aspect in keeping and increasing its value. USS understands your success is related to the proper maintenance of your property. Vacancy Clean Out and Move In Prep Minor Asphalt Repair & Maintenance Parking Lot Striping Services Anti Graffiti Coatings Graffiti Prevention & Removal Trash Receptacle Replacement Paint & Coating Services — Interior & Exterior Painting — Epoxy's & Stains Storm Drain Clean Out Bumper Install & Replacement Ballard Install & Replacement Roof & Gutter Cleanout Concrete Repairs & Install Signs Installation &Repair On Site Welding Need Something Fixed, Call us and consider it done: (800) 647 — 9337 Our services are available 24 hours a day, seven days a week, and your satisfaction is guaranteed. We offer free estimates and personal service. Our equipment is professionally maintained to ensure consistent reliable service. Your complete satisfaction is our goal, we will treat your property as if it were our own. Hauling Services No time to clean up the junk and debris that has accumulated on your property? Are you feeling overwhelmed ofhandling such a big task? i 1 Universal Site Services is committed to providing prompt and professional quality hauling services at a competitive price. Upon approval of removal, our hauling crews are dispatched during the week Monday — Friday lam to 4pm. Our hauling crews are equipped with dump truck and large trailers for large hauling items ofalmost any type. Items of Removal Include: Refrigerator, Tires, Microwaves, Cardboards, Plastic Containers, Televisions, Computers, Furniture, Mattresses, & whatever else they dump in your city Corporate Offices: 760 E. Capitol Avenue ^ Milpitas, CA.95035 `Ph: 800.647.9337 "' Fax: 408.258.0122 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.univenotsitese"jces.com * Contractor License #907009 2fKNSV! Conclusion store 1938 YOUR PROPERTY, OUR PRIORITY Universal Site Services is honored to participate in this proposal process. We appreciate the opportunity to demonstrate to management and the partners why we believe we are best suited to handle the task at hand and to put our best foot forward in ensuring a successful partnership between all parties involved within a project ofthis magnitude. We take each and every responsibility bestowed upon us very seriously and work diligently to ensure a job well done every time. Most importantly, when our clients expectations are not met we guarantee we will make it right immediately. Thank you for the opportunity to present you with this proposal. Presented By: David Sanchez Regional Sales Manager Universal Site Services Mobile: 408.210.0836 Desk: 408.907.5848 Email: dsanchezAuniversalsiteservices com Corporate Offices: 760 F. Capitol Avenue - Milpitas, CA.95035 - Ph: 800.647.9337'" Fax: 408.158.0112 Milpitas• Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.Universalsiteservices.com • Contractor License #907009 TOWN OF LOS GATOS COUNCIL AGENDA REPORT T o DATE: JULY 27, 2018 TO: MAYOR AND TOWN COUNCIL FROM: LAUREL PREVETTI, TOWN MANAGER MEETING DATE: 08/07/2018 ITEM NO: 7 SUBJECT: AUTHORIZE THE TOWN MANAGER TO EXECUTE A FOUR -YEAR AGREEMENT FOR SERVICES WITH UNIVERSAL SITE SERVICES FOR ENHANCED DOWNTOWN GARBAGE AND RECYCLING RECEPTACLE COLLECTION AND CLEANING SERVICES IN AN AMOUNT NOT TO EXCEED 38,247 FOR FISCAL YEAR 2018/19, PLUS ADJUSTMENTS ANNUALLY THEREAFTER FORA TOTAL AGREEMENT AMOUNT NOT TO EXCEED 187,737 RECOMMENDATION: Authorize the Town Manager to execute a four -year Agreement for Services (Attachment 1) with Universal Site Services for downtown garbage and recycling receptacle collection and cleaning services in an amount not to exceed $38,247 for Fiscal Year 2018/19, plus adjustments annually thereafter for a total agreement amount not to exceed $187,737. BACKGROUND: The Town of Los Gatos has utilized contractual services to provide enhanced downtown garbage collection and recycling on the weekends since August 2015 and the current agreement for services with Universal Site Services will expire on August 31, 2018. This agreement supports the effort to augment trash collection in the downtown area on the weekends and to provide recycling services to the downtown. The Town's franchise hauler for trash and recycling is unable to meet all of the service needs of seven -day trash service and downtown recycling service. PREPARED BY: JIM HARBIN Facilities & Environmental Services Manager Reviewed by: Town Manager, Assistant Town Manager, Town Attorney, Finance Director, and Director of Parks and Public Works 110 E. Main Street Los Gatos, CA 95030 • 408 - 354 -6832 www.fosgatosca.gov PAGE 2 OF 3 SUBJECT: AUTHORIZE THE TOWN MANAGER TO EXECUTE A FOUR -YEAR AGREEMENT FOR SERVICES WITH UNIVERSAL SITE SERVICES FOR ENHANCED DOWNTOWN GARBAGE AND RECYCLING RECEPTACLE COLLECTION AND CLEANING SERVICES IN AN AMOUNT NOT TO EXCEED $38,247 FOR FISCAL YEAR 2018/19 PLUS ADJUSTMENTS ANNUALLY THEREAFTER FOR A TOTAL AGREEMENT AMOUNT NOT TO EXCEED $187,737 JULY 27, 2018 BACKGROUND (cont'd): Implementation of the current service model of contracted recycle and enhanced trash hauling on weekends in the downtown, combined with an increase in recycling receptacles, has significantly decreased the incidents of overflowing trash receptacles with a corresponding decrease to the amount of waste going to the landfill. Staff continues to increase the number of recycling receptacles to meet the needs of the downtown with the ultimate goal of completing one -to -one receptacle pairings. Currently, the service includes 61 trash receptacles paired with 50 recycling receptacles. In addition to collection, Universal Site Services provides cleaning services of the receptacles. The receptacle design leads to soiled surfaces, which have historically been a nuisance downtown. DISCUSSION: Recently, staff prepared a Request for Proposals (RFP) for the following service categories: Downtown weekend garbage collection Downtown recycling collection on weekends and midweek Special cleanings and service as needed Firms were asked to provide their capability and past experience with collection and recycling service and to provide pricing for each category. One proposal was received on June 18, 2018 from Universal Site Services. While only one proposal was received staff was comfortable moving forward in the process based on peer review, industry knowledge, and past experience. Staff determined that Universal Site Services is the best qualified and the most cost competitive firm to provide the requested services. Universal provides similar services to multiple corporations, municipalities, and public agencies around the Bay Area and have been in business since 1958. The Town's experience with Universal providing enhanced garbage and recycling services as well as other related cleaning services for the Town has been very successful, with high quality service, great communication, and positive responses to issues. The Agreement includes line item costs for special as- needed services and the addition of receptacles to the inventory. Staff anticipates potential extra service requests around events 5: \COUNCIL REPORTS \2018 \08 -07 -18 Commission Interviews and Closed Session \Garbage services \07 staff Report FINAL.docx 8/2/2018 3:50 PM 1H PAGE 3 OF 3 SUBJECT: AUTHORIZE THE TOWN MANAGER TO EXECUTE A FOUR -YEAR AGREEMENT FOR SERVICES WITH UNIVERSAL SITE SERVICES FOR ENHANCED DOWNTOWN GARBAGE AND RECYCLING RECEPTACLE COLLECTION AND CLEANING SERVICES IN AN AMOUNT NOT TO EXCEED $38,247 FOR FISCAL YEAR 2018/19 PLUS ADJUSTMENTS ANNUALLY THEREAFTER FOR A TOTAL AGREEMENT AMOUNT NOT TO EXCEED $187,737 JULY 27, 2018 DISCUSSION (cont'd): and holidays, and an increase in recycling receptacles added to the inventory downtown to bring the garbage to recycling receptacle ratio equal. The four -year agreement term allows for continuity of service and maximizes savings by engaging the firm for multiple years. The contract language provides for cancellation should the need arise during the contract term. CONCLUSION: Authorize the Town Manager to execute a four -year Agreement for Services with Universal Site Services for downtown garbage and recycling receptacle collection and cleaning services in an amount not to exceed $38,247 for Fiscal Year 2018/19, plus adjustments annually thereafter for a total agreement amount not to exceed $187,737. FISCAL IMPACT: Funds for the services for FY 2018/19 have been appropriated in the FY 2018/19 Parks and Public Works Operating Budget. ENVIRONMENTAL ASSESSMENT: This is not a project defined under CEQA, and no further action is required. Attachment: 1. Agreement for Services 5: \COUNCIL REPORTS \2018 \08 -07 -18 Commission Interviews and Closed Session \Garbage services \07 Staff Report FINAL.docx 8/2/2018 3:50 PIA JH