Code Enforcement Overview
Code Compliance
Policies and Practices
Town Council Meeting
April 1, 2013
1
Background
Study Session – 9/4/12
Rising community and neighborhood concerns
Requested by Council
Policy direction, not specific issues/complaints
What is Code Compliance?
Building Codes, including Health & Safety
Planning Permits and Conditions
Neighborhood issues and other nuisances
2
Background
Staffing
Position vacant/eliminated since late 2008
Duties split between multiple offices/positions
Limited ability to respond in a timely manner
Potential lack of consistency
Standards
Reactive, complaint-based enforcement
Focus on compliance, not consequences
Abate enforcement pending resolution
3
Complaints
600 complaints over last two years:
Sign Violations – 20%
Building Code Violations – 15%
Noise – 10%
CUP and Use Violations – 5%
Balance is a mix of wide ranging issues
Vehicles, Encroachment, Weeds, Trash etc.
4
Prior Council Direction
Restore dedicated resources
Begin staff-initiated enforcement
Nearby residences and businesses
Downtown and C.U.P.’s
60-day maximum abatement period
Not for Permit or Policy changes
Research complainant appeal process
Increased outreach and engagement
5
Current Practices
Implemented Dedicated Staffing
This year with unbudgeted excess revenues
Included in mid-year budget
Will be addressed in 13/14 budget
Staff training and awareness
Consistent approach
Timely follow-up
Organization-wide awareness
6
In Progress
Planning Enforcement Database
CUPs being uploaded on website
Monitoring and scheduling to follow
Work to be assigned to Planning
Improved Access
Telephone and email response
Website access
Printed materials
7
Issues for Follow-up
Suspend enforcement only for:
Timely & tangible progress up to 60 days max
Appeals, as required
Permit or Policy Changes
Compliance required prior to consideration
Include documentation in staff reports
Potential mediation or appeals
Planning Commission
Third party
8
Council Discussion
Questions and Answers
Provide additional direction to staff
9