05 Attachment 2 - Tasers AgreementAxon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 1 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
This TASER 7 Agreement (“Agreement”) applies to Agency’s TASER 7 purchase from Axon
Enterprise, Inc. (“Axon”). Agency will receive TASER 7 Conducted Energy Weapon (“CEW”) hardware,
accessories, warranty, and services documented in the attached Quote Appendix (“Quote”).
1 Term. The start date is based on the initial shipment of TASER 7 hardware (“Start Date”). If
shipped in the first half of the month, the Start Date is the 1st of the following month. If
shipped in the last half of the month, the Start Date is the 15th of the following month. The
TASER 7 term will end upon completion of the associated TASER 7 subscription in the Quote
(“Term”). If the Quote has multiple TASER 7 ship dates, each shipment will have a 60-month
term, starting on the shipment of TASER 7 as described above.
2 Unlimited Duty Cartridge Plan. If the Quote includes “Unlimited Duty Cartridge Plan”,
this section applies. Agency must purchase an Unlimited Duty Cartridge Plan for each CEW
user. A CEW user includes officers that use a CEW in the line of duty and ones that only use
a CEW for training. Agency may not resell cartridges received under any TASER 7 plan. Axon
will only replace cartridges used in the line of duty.
3 Training. If the Quote includes a training voucher, Agency must use the voucher within 1
year of issuance, or the voucher will be void. During the Term, Axon will issue Agency a
voucher annually beginning on the Start Date. The voucher has no cash value. Agency
cannot exchange it for another product or service. If the Quote includes Axon Online
Training or Virtual Reality Content (collectively, “Training Content”), Agency may access
Training Content during the Term. Axon will deliver all Training Content electronically.
Unless stated in the Quote, the voucher does not include travel expenses and will be
Agency’s responsibility.
4 Payment. Unless specified in the Quote, Axon will invoice Agency on the Start Date and
then on the Start Date anniversary during the Term, if annual payments are elected.
Payment is due net 30 days from the invoice. Payment obligations are non-cancelable.
Agency will pay invoices without setoff, deduction, or withholding. Unless Agency provides
Axon a valid and correct tax exemption certificate applicable to the purchase and ship -to
location, Agency is responsible for all taxes associated with the order.
5 Shipping. Axon may make partial shipments and ship from multiple locations. All shipments
are FOB shipping point via common carrier. Title and risk of loss pass to Agency upon
delivery to common carrier by Axon. Agency is responsible for any shipping charges in the
Quote. Shipping dates are estimates only. If the Quote includes future deliveries of
hardware, Axon will ship hardware to Agency’s address on the Quote.
6 Returns. All sales are final and no refunds or exchanges are allowed, except for warranty
returns or as provided by state or federal law.
7 Hardware Limited Warranty. Axon warrants that Axon-manufactured hardware is free
from defects in workmanship and materials for 1 year from the date of Agency’s receipt.
Axon warrants its Axon-manufactured accessories for 90-days from the date of Agency’s
ATTACHMENT 2
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 2 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
receipt. Used CEW cartridges are deemed to have operated properly. Non-Axon
manufactured Devices are not covered by Axon’s warranty. Agency should contact the
manufacturer for support of non-Axon manufactured Devices.
If Axon receives a valid warranty claim for Axon manufactured hardware during the
warranty term, Axon’s sole responsibility is to repair or replace the hardware with the same
or like hardware, at Axon’s option. Replacement hardware will be new or like new. Axon will
warrant the replacement hardware for the longer of (a) the remaining warranty of the
original hardware or (b) 90-days from the date of repair or replacement.
If the Quote includes an extended warranty, the extended warranty coverage begins on the
Start Date and continues for the Term for the hardware covered by the extended warranty
on the Quote.
If Agency exchanges hardware or a part, the replacement item becomes Agency’s property,
and the replaced item becomes Axon’s property. Before delivering hardware for service,
Agency must upload hardware data to Axon Evidence or download it and retain a copy. Axon
is not responsible for any loss of software, data, or other information contained in storage
media or any part of the hardware sent to Axon for service.
8 Warranty Limitations. Axon’s warranty obligations exclude damage related to (a) failure to
follow instructions on product’s use; (b) products used with products not manufactured or
recommended by Axon; (c) abuse, misuse, intentional, or deliberate damage to the product;
(d) force majeure; (e) products repaired or modified by persons other than Axon without the
written permission of Axon; or (f) products with a defaced or removed serial number.
To the extent permitted by law, the warranties and remedies set forth above are
exclusive and Axon disclaims all other warranties, remedies, and conditions, whether
oral or written, statutory, or implied, as permitted by applicable law. If statutory or
implied warranties cannot be lawfully disclaimed, then all such warranties are
limited to the duration of the express warranty described above and limited by the
other provisions contained in this Agreement. Axon’s cumulative liability to any party
for any loss or damage resulting from any claims, demands, or actions arising out of
or relating to any Axon product will not exceed the purchase price paid to Axon for
the product or if for services, the amount paid for such services over the prior 12
months preceding the claim. In no event will either party be liable for any direct,
special, indirect, incidental, exemplary, punitive or consequential damages, however
caused, whether for breach of warranty, breach of contract, negligence, strict
liability, tort or under any other legal theory.
9 Spare Products. Axon may provide Agency a fixed number of spares for TASER 7 hardware
in the Quote (“Spare Products”). Spare Products will replace non-functioning units. If Agency
uses a Spare Product, Agency must return non-functioning units to Axon, and Axon will
repair or replace the non-functioning unit. If Agency does not return Spare Products to Axon
within 30 days of termination of this Agreement, Axon will invoice Agency the MSRP then in
effect for all unreturned Spare Products.
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 3 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
10 Trade-In. If a trade-in discount is on the Quote, Agency must return used hardware and
accessories associated with the discount (“Trade-In Units”) to Axon. Agency must ship
batteries via ground shipping. Axon will pay the shipping costs of the return. If Axon does
not receive Trade-In Units within the timeframe below, Axon will invoice Agency the value
of the trade-in discount. Agency may not destroy Trade-In Units and receive a trade-in
discount.
Agency Size Days to Return from Start Date
Less than 100 officers 30 days
100 to 499 officers 90 days
500+ officers 180 days
11 Product Warnings. See www.axon.com/legal for the most current Axon product warnings.
12 Design Changes. Axon may make changes in the design of any of Axon’s products and
services without notifying Agency or making the same change to products and services
previously purchased. Axon may replace end of life products with the next generation of
that product without notifying Agency.
13 Termination. If payment for TASER 7 is more than 30 days past due, Axon may terminate
Agency’s TASER 7 plan by notifying Agency. Upon termination for any reason, then as of the
date of termination:
13.1. TASER 7 extended warranties and access to Training Content will terminate. N o
refunds will be given.
13.2. Axon will invoice Agency the remaining MSRP for TASER 7 products received before
termination. If terminating for non-appropriations, Axon will not invoice Agency if
Agency returns the CEW, battery, holster, dock, core, training suits, and unused
cartridges to Axon within 30 days of the date of termination.
13.3. Agency will be responsible for payment of any missed payments due to the
termination before being allowed to purchase any future TASER 7 plan.
14 Delays. Axon will use reasonable efforts to deliver products and services as soon as
practicable. If delivery is interrupted due to causes beyond Axon’s control, Axon may delay
or terminate delivery with notice.
15 Proprietary Information . Agency agrees Axon has and claims various proprietary rights in
the hardware, firmware, software, and the integration of ancillary materials, knowledge, and
designs that constitute Axon products and services. Agency will not directly or indirectly
cause any proprietary rights to be violated.
16 Export Compliance. Each party will comply with all import and export control laws and
regulations.
17 Assignment. Agency may not assign or transfer this Agreement without Axon’s prior written
approval.
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 4 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
18 Governing Law; Venue. The laws of the state where Agency is physically located, without
reference to conflict of law rules, govern this Agreement and any dispute that might arise
between the parties. The United Nations Convention for the International Sale of Goods
does not apply to this Agreement.
19 Entire Agreement. This Agreement, including the appendices, represents the entire
agreement between the Parties. This Agreement supersedes all prior agreements or
understandings, whether written or verbal, regarding the subject matter of this Agreement.
This Agreement may only be modified or amended in a writing signed by the Parties . If a
court of competent jurisdiction holds any portion of this Agreement invalid or
unenforceable, the remaining portions of this Agreement will remain in effect.
Each representative identified below declares they have been expressly authorized to execute this
Agreement as of the date of signature.
Axon Enterprise, Inc. Agency
Signature:
Signature:
Name: Name:
Title:
Title:
Date:
Date:
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 5 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
TASER 7 Evidence.com Terms of Use Appendix
1 Definitions.
“Agency Content” is data uploaded into, ingested by, or created in Axon Evidence within
Agency’s tenant, including media or multimedia uploaded into Axon Evidence by Agency.
Agency Content includes Evidence but excludes Non-Content Data.
“Evidence” is media or multimedia uploaded into Axon Evidence as 'evidence' by an Agency.
Evidence is a subset of Agency Content.
“Non-Content Data” is data, configuration, and usage information about Agency’s Axon
Evidence tenant, Axon Devices and client software, and users that is transmitted or generated
when using Axon Devices. Non-Content Data includes data about users captured during
account management and customer support activities. Non-Content Data does not include
Agency Content.
2 Subscription Term. The TASER 7 Axon Evidence Subscription Term begins on the Start Date.
3 Access Rights. Upon Axon granting Agency a TASER 7 Axon Evidence subscription, Agency
may access and use Axon Evidence for the storage and management of data from TASER 7
CEW devices during the TASER 7 Axon Evidence Subscription Term. Agency may not upload
any non-TASER 7 data or any other files to Axon Evidence. Agency may not exceed the number
of end-users than the Quote specifies.
4 Agency Owns Agency Content. Agency controls and owns all right, title, and interest in
Agency Content. Except as outlined herein, Axon obtains no interest in Agency Content, and
Agency Content are not business records of Axon. Agency is solely responsible for uploading,
sharing, managing, and deleting Agency Content. Axon will have limited access to Agency
Content solely for providing and supporting Axon Evidence to Agency and Agency end-users.
5 Security. Axon will implement commercially reasonable and appropriate measures to secure
Agency Content against accidental or unlawful loss, access, or disclosure. Axon will maintain a
comprehensive information security program to protect Axon Evidence and Agency Content
including logical, physical access, vulnerability, risk, and configuration management; incident
monitoring and response; encryption of uploaded digital evidence; security education; and
data protection. Axon agrees to the Federal Bureau of Investigation Criminal Justice
Information Services Security Addendum.
6 Agency Responsibilities. Agency is responsible for (a) ensuring Agency users comply with this
Agreement; (b) ensuring Agency owns Agency Content and n o Agency Content or Agency end
user’s use of Agency Content or Axon Evidence violates this Agreement or applicable laws; and
(c) maintaining necessary computer equipment and Internet connections for use of Axon
Evidence. If Agency becomes aware of any violation of this Agreement by an end-user, Agency
will immediately terminate that end user’s access to Axon Evidence.
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 6 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
Agency is also responsible for maintaining the security of end-user names and passwords and
taking steps to maintain appropriate security and access by end-users to Agency Content.
Login credentials are for Agency internal use only and Agency may not sell, transfer, or
sublicense them to any other entity or person. Agency may download the audit log at any time.
Agency shall contact Axon immediately if an unauthorized third party may be using Agency’s
account or Agency Content or if account information is lost or stolen.
7 Privacy. Axon will not disclose Agency Content or any information about Agency except as
compelled by a court or administrative body or required by any law or regulation. Axon will
give notice if any disclosure request is received for Agency Content so Agency may file an
objection with the court or administrative body. Agency acknowledges and agrees that Axon
may access Agency Content in order to: (a) perform troubleshooting services upon request or
as part of Axon’s maintenance or diagnostic screenings; (b) enforce this Agreement or policies
governing use of Axon Evidence Services; (c) generate aggregated data, excluding information
that can be used to distinguish or trace an individual's identity, either alone or when combined
with other personal or identifying information that is linked or linkable to a specific individual
(collectively, “PII”), to improve, analyze, support, and operate Axon’s current and future
products and services.
8 Storage. Axon may place Agency Content that Agency has not viewed or accessed for 6
months into archival storage. Agency Content in archival storage will not have immediate
availability and may take up to 24 hours to access.
9 Location of Data Storage. Axon may transfer Agency Content to third party subcontractors
for storage. Axon will determine the locations of data centers where Agency Content will be
stored. For United States agencies, Axon will ensure all Agency Content stored in Axon
Evidence remains within the United States. Ownership of Agency Content remains with
Agency.
10 Suspension. Axon may suspend Agency access or any end-user’s right to access or use any
portion or of Axon Evidence immediately upon notice, if:
10.1. The Termination provisions of the TASER 7 Terms and Conditions apply;
10.2. Agency or an end-user’s use of or registration for Axon Evidence (i) poses a security
risk to Axon Evidence or any third party, (ii) may adversely impact Axon Evidence or
the systems or content of any other customer, (iii) may subject Axon, Axon’s affiliates,
or any third party to liability, or (iv) may be fraudulent;
Agency remains responsible for all fees incurred through the date of suspension without any
credits for any period of suspension. Axon will not delete any of Agency Content on Axon
Evidence due to suspension, except as specified elsewhere in this Agreement.
11 Axon Evidence Warranty. Axon warrants that Axon Evidence will not infringe or
misappropriate any patent, copyright, trademark, or trade secret rights of any third party.
Axon disclaims any warranties or responsibility for data corruption or errors before the data
is uploaded to Axon Evidence.
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 7 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
12 Axon Evidence Restrictions. All Axon Evidence subscriptions will immediately terminate if
Agency does not comply with any term of this Agreement. Agency and Agency end-users
(including employees, contractors, agents, officers, volunteers, and directors), may not, or may
not attempt to:
12.1. copy, modify, tamper with, repair, or create derivative works of any part of Axon
Evidence;
12.2. reverse engineer, disassemble, or decompile Axon Evidence or apply any other
process to derive any source code included in Axon Evidence, or allow any others to
do the same;
12.3. access or use Axon Evidence with the intent to gain unauthorized access, avoid
incurring fees or exceeding usage limits or quotas;
12.4. use trade secret information contained in Axon Evidence, except as expressly
permitted in this Agreement;
12.5. access Axon Evidence to build a competitive product or service or copy any features,
functions, or graphics of Axon Evidence;
12.6. remove, alter, or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices) of Axon’s or Axon’s licensors on or within Axon
Evidence; or
12.7. use Axon Evidence to store or transmit infringing, libelous, or otherwise unlawful or
tortious material, to store or transmit material in violation of third-party privacy rights,
or to store or transmit malicious code.
13 After Termination. Axon will not delete Agency Content for 90 days following termination.
During these 90 days, Agency may retrieve Agency Content only if all amounts due have been
paid. There will be no application functionality of Axon Evidence during these 90 days other
than the ability to retrieve Agency Content. Agency will not incur any additional fees if Agency
Content is downloaded from Axon Evidence during these 90 days. Axon has no obligation to
maintain or provide any Agency Content after these 90 days and will thereafter, unless legally
prohibited delete all of Agency Content stored in Axon Evidence. Upon request, Axon will
provide written proof that all Agency Content has been successfully deleted and fully removed
from Axon Evidence.
14 Post-Termination Assistance. Axon will provide Agency with the same post-termination data
retrieval assistance that Axon generally makes available to all customers. Requests for Axon
to provide additional assistance in downloading or transferring Agency Content, including
requests for Axon’s Data Egress Services, will result in additional fees and Axon will not
warrant or guarantee data integrity or readability in the external system.
15 U.S. Government Rights. If Agency is a U.S. Federal department or using Axon Evidence on
behalf of U.S. Federal department, Axon Evidence is provided as a “commercial item,”
“commercial computer software,” “commercial computer software documentation,” and
“technical data,” as defined in the Federal Acquisition Regulation and Defense Federal
Acquisition Regulation Supplement. If Agency is using Axon Evidence on behalf of the U.S.
Government and these terms fail to meet the U.S. Government’s needs or are inconsistent in
any respect with federal law, Agency will immediately discontinue the use of Axon Evidence.
Axon Enterprise, Inc.’s TASER 7
Agreement
Title: TASER 7 Agreement Page 8 of 8
Department: Legal
Version: 2.0
Release Date: 11/20/2019
16 Survival. Upon any termination of this Agreement, the following sections will survive: Agency
Owns Agency Content, Storage, Axon Evidence Warranty, and Axon Evidence Restrictions.