Exhibit CEXHIBIT C
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SCOPE OF SERVICES
CHAMBER OF COMMERCE • FY 2019/20
LOS GATOS VISITOR INFORMATION CENTER: $40,000
The following services and information will be coordinated and provided by the Chamber of Commerce
(Chamber) as a part of the operations of the Los Gatos Information Center:
• Offer Los Gatos Information Center services from the Chamber of Commerce offices 40 hours a
week, 52 weeks a year except for scheduled holiday closures.
• Respond to Los Gatos visitor and resident inquiries regarding shopping, dining, lodging, events,
relocation, general commerce, and other related visitor information topics.
• Coordinate and distribute various Los Gatos marketing materials such as maps, guides, and
wayfinding collateral that is open to and inclusive of all applicable businesses, and not exclusive
to Chamber of Commerce membership.
• Assist with the assembly and distribution of Los Gatos relocation packets in coordination with
the Town.
• Promote Town events in Chamber marketing materials including email notifications and
newsletters.
• Maintain a dedicated “Experience Los Gatos” webpage within the Chamber’s website in which
visitors to the Town’s website will be redirected and be able to access information relating to
Los Gatos merchants, restaurants, lodging, entertainment, and parking guides, inclusive of both
Chamber and non-Chamber member businesses.
• Allow Town meetings with the business community to be conducted at the Chamber offices
during mutually agreed upon times and days.
• Provide bi-annual reports in December and May that account for services rendered under this
agreement.
• Invoice the Town for payment of services.