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Attachment 1TOWN OF LOS GATOS DEPARTMENT OF PARKS AND PUBLIC WORKS 41 MILES AVENUE, LOS GATOS, CA 95030 REQUEST FOR PROPOSALS Comprehensive Downtown Parking Analysis PROPOSAL SUBMITTAL DEADLINE: DATE: January 31, 2019 TIME: 1:00 pm Submit by email to: mmorley@losgatosca.gov ATTACHMENT 1 RFP – Parking Study – Los Gatos Page 2 REQUEST FOR PROPOSALS 1. INTRODUCTION The Town of Los Gatos is issuing this RFP for a comprehensive study of the Town’s Downtown Parking. The study will include a full review of existing conditions, past parking discussions and policies, outreach to stakeholders, data collection and analysis, and suggested strategies for managing parking in the future. The Town has the following goals for downtown parking:  Provide a customer friendly experience;  Optimize utilization;  Maintain the small-town charm;  Achieve a park once solution; and  Support an economically vibrant downtown. 2. ATTACHMENTS The attachments below are included with this RFP. Attachment A – Project Background and Project Components Attachment B – Town of Los Gatos Standard Agreement 3. INSTRUCTIONS TO PROPOSERS 3.1 Pre-proposal Conference: None 3.2 Examination of Proposal Documents. The submission of a proposal shall be deemed a representation and certification by the Proposer that they: 3.2.1 Have carefully read and fully understand the information that was provided by the Town to serve as the basis for submission of this proposal. 3.2.2 Have the capability to successfully undertake and complete the responsibilities and obligations of the proposal being submitted. 3.2.3 Represent that all information contained in the proposal is true and correct. 3.2.4 Did not, in any way, collude, conspire to agree, directly or indirectly, with any person, firm, corporation or other Proposer in regard to the amount, terms or conditions of this proposal. 3.2.5 Acknowledge that the Town has the right to make any inquiry it deems appropriate to substantiate or supplement information supplied by Proposer, and Proposer hereby grants the Town permission to make these inquiries, and to provide any and all related documentation in a timely manner. 3.3 No request for modification of the proposal shall be considered after its submission on grounds that Proposer was not fully informed of any fact or condition. RFP – Parking Study – Los Gatos Page 3 3.4 Questions Any questions by the Proposer regarding this RFP or the attachments must be put in writing and received by the Town no later than 5:00 p.m. on January 17, 2019. Correspondence shall be addressed to: Matt Morley E-mail: mmorley@losgatosca.gov The Town shall not be responsible for nor be bound by any oral instructions, interpretations, or explanations issued by the Town or its representatives. Responses from the Town to questions by any Proposer will be communicated in writing to all recipients of this RFP. Questions received after the date and time stated above will not be accepted or responded. 3.5 Addenda Any addenda issued by Town shall be in writing, shall become a part of this RFP, and shall be acknowledged and responded to by Proposer. 3.6 Submittal of Proposals Proposals should be in electronic format. Printed copies are optional. All proposals shall be submitted to: Matt Morley Department of Parks and Public Works 41 Miles Avenue Los Gatos, CA 95030 E-mail: mmorley@losgatosca.gov Proposals must be delivered no later than 1:00 pm on January 31, 2019. All proposals received after that time will not be accepted. The Proposer shall submit its proposal via email as a PDF attachment with the email subject line: Comprehensive Downtown Parking Study. Verification of receipt of proposal is the responsibility of the submitting firm. 3.7 Withdrawal of Proposals A Proposer may withdraw its proposal at any time before the expiration of the time for submittal of proposals as provided in the RFP by delivering a written request for withdrawal signed by, or on behalf of, the Proposer. 4. RIGHTS OF THE TOWN OF LOS GATOS This RFP does not commit the Town to enter into a contract, nor does it obligate the Town to pay for any costs incurred in preparation and submittal of proposals or in anticipation of a contract. The Town reserves the right to: ▪ Make the selection based on its sole discretion; ▪ Reject any and all proposals; RFP – Parking Study – Los Gatos Page 4 ▪ Issue subsequent Requests for Proposals; ▪ Postpone opening proposals for its own convenience; ▪ Remedy errors in the Request for Proposals process; ▪ Approve or disapprove the use of particular subconsultants; ▪ Negotiate with any, all or none of the Proposers regarding project scope; ▪ Accept other than the lowest cost offer; ▪ Waive informalities and irregularities in the Proposals; and/or ▪ Enter into an agreement with another Proposer in the event the originally selected Proposer defaults or fails to execute an agreement with the Town. An agreement shall not be binding or valid with the Town unless and until it is executed by authorized representatives of the Town and of the Proposer. 5. RFP TIMELINE The Town intends to select a firm within thirty days following the submission deadline. The Town may, at its own discretion, conduct interviews and other evaluations of some, all, or none of the applicants prior to selection. The Town will select the firm that best meets the needs of the Town. RFP and Implementation Schedule (Tentative): Public release of Request for Proposal December 11, 2018 Questions from Proposer January 18, 2019 by 5:00 pm Deadline for Proposal Submittals January 31, 2019 by 1:00 p.m. Interview (if required) February 18-22 Selection of top rated firms for scope refinement February 26, 2019 Notice of Award (approximate) March 5, 2019 Council Approval of Contract (tentative) March 19, 2019 Notice to Proceed March 21, 2019 Complete Analysis and Reporting September 30, 2019 6. INFORMATION TO BE SUBMITTED These guidelines govern the format and content of the proposal. The intent of the RFP is to encourage responses that clearly communicate the Proposer’s understanding of the Town’s requirements and the firm’s ability to meet those requirements. In addition to the items included within this RFP, including Attachments A and B, the proposal should include the following information referenced by letter for ease of identification: A. Details of the firm’s experience and qualifications, including any unique qualifications of the firm. B. Examples of projects with similar scope for similar size jurisdictions, including reference contacts. C. Resumes and other relevant information specific to the project team. C-1. Identify the project lead and the percentage of time the Town can expect to RFP – Parking Study – Los Gatos Page 5 interact with each team member. C-2. Provide links to presentations to governing bodies by the project lead and the project team. D. Provide details on the approach to the project study incorporating: D-1. Historical information provided on the Town’s website: www.losgatosca.gov/parkingstudy D-2. Information provided in Attachment A – Project Background and Project Components D-3. Other information to support evaluation of the RFP response per Section 7 below. E. Provide a project schedule in a Gantt chart format. E-1. The first day shall be the notice to proceed date and noted as Day 1 on the schedule. E-2. Include all milestones. E-3. Clearly identify critical path elements. E-4. Include recommendations for formal progress reports to staff, the Town’s Transportation and Parking Commission, and the Town Council. F. Identify any exceptions taken to Attachment B – Standard Agreement, per Item 8 below. G. Provide your firm’s rate sheet that would apply to this project. H. Additional supporting documentation as the proposer’s discretion. 7. Evaluation Criteria In making the award, the Town will apply the following evaluation criteria:  Completeness and quality of the proposal.  Demonstrated understanding of the project.  Technical approach to the project.  Outreach and engagement plan.  Experience of the project team.  Completion of similar projects.  Cost proposal (to be submitted later). The top-rated firm(s) will meet with Town staff to discuss and develop a final scope of services. The consultant firms will have seven days to provide project costs. The cost proposal shall include all labor costs, overhead costs, sub-consultant costs, and an itemized list for estimated direct expenses. Costs must be shown in a matrix format, by task grouping (as negotiated), and show hours per staff member, base labor rates, and overhead and profit rates. Upon receipt of the cost proposal, the Town will enter final negotiations with the top- rated consulting firm. If the Town is unable to reach agreement with the top rated firm, the Town may choose to negotiate with additional firms. RFP – Parking Study – Los Gatos Page 6 8. CONTRACT TYPE AND METHOD OF PAYMENT It is anticipated that the agreement resulting from this RFP, if awarded, will be an Agreement for Services. Proposers shall be prepared to accept the terms and conditions of the Agreement, including Insurance Requirements. If a Proposer desires to take exception to the Agreement, Proposer shall provide the following information of their submittal package. ▪ Proposer shall clearly identify each proposed change to the Agreement, including all relevant Attachments. ▪ Proposer shall furnish the reasons for each proposed change, as well as specific recommendations for alternative language. The above factors will be taken into account in evaluating proposals. The Town pays net 30 days of invoice for work performed. 9. INSURANCE REQUIREMENTS The selected Proposer(s), at Proposer’s sole cost and expense and for the full term of the agreement or any extension thereof, shall obtain and maintain, at a minimum, all of the insurance requirements as outlined in the Town Standard Agreement. All policies, endorsements, certificates and/or binders shall be subject to the approval of the Town of Los Gatos as to form and content. These requirements are subject to amendment or waiver, if so approved in writing by the Town of Los Gatos. The selected Proposer agrees to provide the Town with a copy of said policies, certificates and/or endorsement upon award of Agreement. 10. PUBLIC NATURE OF PROPOSAL MATERIAL Responses to this RFP become the exclusive property of the Town of Los Gatos. At such time as the Town awards a contract, all proposals received in response to this RFP become a matter of public record and shall be regarded as public records, with the exception of those elements in each proposal which are defined by the Proposer as business or trade secrets and plainly marked as “Confidential,” “Trade Secret,” or “Proprietary.” The Town shall not in any way be liable or responsible for the disclosure of any such proposal or portions thereof, if they are not plainly marked as “Confidential,” “Trade Secret,” or “Proprietary,” or if disclosure, in the Town’s sole discretion, is required under the California Public Records Act as addressed below. Any proposal which contains language purporting to render all or significant portions of the proposal “Confidential,” “Trade Secret,” or “Proprietary” shall be regarded as non-responsive. Although the California Public Records Act recognizes that certain confidential trade secret information may be protected from disclosure, the Town of Los Gatos may determine, in its sole discretion that the information that a Proposer submits is not a trade secret. If a request is made for information marked “Confidential,” “Trade Secret,” or “Proprietary,” the Town shall provide the Proposer who submitted the information reasonable notice to allow the Proposer to seek protection from disclosure by a court of competent jurisdiction, at the Proposer's sole expense. RFP – Parking Study – Los Gatos Page 7 11. COLLUSION By submitting a proposal, each Proposer represents and warrants that its proposal is genuine and made in the interest of or on behalf of any person named therein; that the Proposer has not directly induced or solicited any other person to submit a sham proposal or any other person to refrain from submitting a proposal; and that the Proposer has not in any manner sought collusion to secure any improper advantage over any other person submitting a proposal. 12. DISQUALIFICATION Factors, such as, but not limited to, any of the following, may disqualify a proposal without further consideration: ▪ Evidence of collusion, directly or indirectly, among Proposers in regard to the amount, terms or conditions of this proposal; ▪ Any attempt to improperly influence any member of the evaluation team; ▪ Existence of any lawsuit, unresolved contractual claim or dispute between Proposer and the Town; ▪ Evidence of incorrect information submitted as part of the proposal; ▪ Evidence of Proposer’s inability to successfully complete the responsibilities and obligations of the proposal; and ▪ Proposer’s default under any previous agreement with the Town. 13. NON-CONFORMING PROPOSAL A proposal shall be prepared and submitted in accordance with the provisions of these RFP instructions and specifications. Any alteration, omission, addition, variance, or limitation of, from or to a proposal may be sufficient grounds for non-acceptance of the proposal, at the sole discretion of the Town. 14. GRATUITIES No person shall offer, give or agree to give any Town employee any gratuity, discount or offer of employment in connection with the award of contract by the Town. No Town employee shall solicit, demand, accept or agree to accept from any other person a gratuity, discount or offer of employment in connection with a Town contract. RFP – Parking Study – Los Gatos Attachment A Page A‐1    Downtown Parking RFP ‐ Project Background and Project Components Background   Downtown Los Gatos is a regional destination for shopping, dining, and recreation.  These  elements, combined with a high school that is geographically relevant to the downtown, have  created an ongoing discussion on parking needs.  Public parking in downtown is free to the  public and managed through varied time limits which are enforced by Parking Control Officers.   In the past the Town has added parking capacity, conducted studies, explored additional  parking supply expansion, modified parking time limits, and implemented residential parking  permits.  Documentation reflecting some of the work the Town has conducted in the past is  available at:  www.losgatosca.gov/parkingstudy    Study Goals The Town has the following goals for downtown parking:  1. Provide a customer friendly experience  2. Optimize utilization  3. Maintain the small‐town charm  4. Achieve a park once solution  5. Support an economically vibrant downtown  6. Achieve a balance between residential and non‐residential parking needs     The study should conduct a data driven analysis, utilizing the results from that data in the  creation of recommendations for implementation in the short, medium, and long‐term time  horizons.    The Town anticipates including the following sections in the analysis.  The descriptions provided  here are introductory in nature and not in priority order.    High School Area Parking – Los Gatos High School provides education to grades 9‐12 and is an  open campus.  The High School issues parking permits for the available on‐site parking spaces.   For a number of potential reasons, students park both on campus and in adjacent  neighborhoods.  This has led to incremental expansion of the Town’s residential permit parking  program.  The high school parking area is identified in the attached map, although parking has  spilled to the central downtown area.  The study should examine and provide  recommendations for the high school area parking both with and without support from the  high school, including potential impacts any changes may have on the overall parking outlook.    Civic Center Area Parking – This area joins the high school area with the rest of the downtown  and begins the business parking areas.  The study should consider available public and reserved  parking as well as employee parking in the area.    RFP – Parking Study – Los Gatos Attachment A Page A‐2    Downtown Area Parking – This area begins at the Main Street bridge and carries along  University Avenue and Santa Cruz Avenue from the southern Town limits to Highway 9.  Parking  is managed through time limits with the heaviest demand spaces restricted with two‐hour time  limits and the lower demand areas having unlimited time.  Several remote lots, including Miles  Avenue and the North lot provide capacity intended for all day parking.    One Way Street Pilot – The Town plans on implementing a one‐way street pilot during the  summer of 2019 for a period of four months.  This pilot may change the parking dynamic.   Before and after information should be included in the analysis.    Permit Parking Areas – The Town has instituted on‐street permit parking in some residential  area, near the high school, and in limited parts of the commercial area.  The study should  review and make recommendations on this program.      Enforcement – Downtown Parking is managed through the Town’s Parking Control Officers,  who report to the Police Department.  Citations for parking infractions, including time limit  violations, parking in multiple spaces, illegal parking, etc. bring revenue to the Town but that  revenue is not necessarily a factor that will influence decisions.    Parking Data – The Town, through its Transportation and Parking Commission, has conducted  data counts on several occasions.  Data counts targeted Tuesday, Thursday, Friday, and  Saturday at three time intervals – 10 a.m.; noon; and 2 p.m.  Staff anticipates expanding the  counts through this study and anticipates the consultants will make recommendations on the  quantity and timing of the additional data counts for public and private parking.    Observed and Surveyed Parking Behavior – With the combination of high school, business,  recreational, and employee parking dynamics, the study should include an observed and  surveyed analysis of users and stakeholders.  Provide information on how your team would  survey stakeholders and what can be learned through observation.    Opportunities for Change – Provide study analysis on changes the Town can make to current  parking management on a block by block basis.  Include location specific details, program  geographic limits, feasibility, and rate, revenue, and cost estimates, etc.  Areas for change  include paid parking, changes in time limits, changes in supply, changes in parking permit  programs, etc.  Consider revenue and financing needs for implementation.  Include stakeholder  input in the analysis.    Conclusion   Through the analysis, the Town anticipates a comprehensive report that provides a complete  discussion of inter‐related parking dynamics.  The report should review input based on  collected data and stakeholder input, using that input to identify issues that the Town needs to  address and potential recommendations for Town consideration.  The analysis should include  an understanding of current efforts and concerns, and must provide actionable  RFP – Parking Study – Los Gatos Attachment A Page A‐3    recommendations/changes with a pros and cons analysis for short, medium, and long‐term  implementation timeframes.  Where capital investments are a part of the recommendation,  those investment costs should be included.         RFP – Parking Study – Los Gatos Attachment B Page B-1     AGREEMENT FOR CONSULTANT SERVICES   THIS AGREEMENT is made and entered into on  ______________(DATE) by and between TOWN  OF LOS GATOS, a California municipal corporation, (“Town”) and ___________________ NAME OF  COMPANY, (“Consultant”), whose address is _____________ ADDRESS OF COMPANY.  This  Agreement is made with reference to the following facts.                I. RECITALS    1.1 The Town desire to engage Consultant to provide BRIEF DESCRIPTION OF SERVICES TO BE  PERFORMED.    1.2 The Consultant represents and affirms that it is willing to perform the desired work  pursuant to this Agreement.    1.3 Consultant warrants it possesses the distinct professional skills, qualifications, experience,  and resources necessary to timely perform the services described in this Agreement.   Consultant acknowledges Town has relied upon these warranties to retain Consultant.      II. AGREEMENTS    2.1 Scope of Services.  Consultant shall provide services as described in that certain NAME OF  DOCUMENT (EX: ENGAGEMENT LETTER, PROPOSAL, ETC.) sent to the Town on DATE  DOCUMENT SENT, which is hereby incorporated by reference and attached as Exhibit A.  IF  NO DOCUMENT DESCRIBES SERVICES, then INSERT DESCRIPTION OF WHAT CONSULTANT  WILL BE DOING HERE.    2.2 Term and Time of Performance.  This contract will remain in effect from _____ to  ________.  Consultant shall perform the services described in this agreement as follows:  ENTER DESCRIPTION OF SERVICE SCHEDULE.    2.3 Compliance with Laws.  The Consultant shall comply with all applicable laws, codes,  ordinances, and regulations of governing federal, state and local laws.  Consultant  represents and warrants to Town that it has all licenses, permits, qualifications and  approvals of whatsoever nature which are legally required for Consultant to practice its  profession.  Consultant shall maintain a Town of Los Gatos business license pursuant to  Chapter 14 of the Code of the Town of Los Gatos.    2.4 Sole Responsibility.  Consultant shall be responsible for employing or engaging all persons  necessary to perform the services under this Agreement.    2.5 Information/Report Handling.  All documents furnished to Consultant by the Town and all  reports and supportive data prepared by the Consultant under this Agreement are the    RFP – Parking Study – Los Gatos Attachment B Page B-1     Town’s property and shall be delivered to the Town upon the completion of Consultant's  services or at the Town's written request.  All reports, information, data, and exhibits  prepared or assembled by Consultant in connection with the performance of its services  pursuant to this Agreement are confidential until released by the Town to the public, and  the Consultant shall not make any of the these documents or information available to any  individual or organization not employed by the Consultant or the Town without the  written consent of the Town before such release.  The Town acknowledges that the  reports to be prepared by the Consultant pursuant to this Agreement are for the purpose  of evaluating a defined project, and Town's use of the information contained in the reports  prepared by the Consultant in connection with other projects shall be solely at Town's risk,  unless Consultant expressly consents to such use in writing.  Town further agrees that it  will not appropriate any methodology or technique of Consultant which is and has been  confirmed in writing by Consultant to be a trade secret of Consultant.     2.6 Compensation.  Compensation for Consultant's professional services shall not exceed  $AMOUNT, inclusive of all costs.  Payment shall be based upon Town approval of each  task.    2.7 Billing.  Billing shall be monthly by invoice within thirty (30) days of the rendering of the  service and shall be accompanied by a detailed explanation of the work performed by  whom at what rate and on what date.  Also, plans, specifications, documents or other  pertinent materials shall be submitted for Town review, even if only in partial or draft  form.          Payment shall be net thirty (30) days.  All invoices and statements to the Town shall be  addressed as follows:      Invoices:       Town of Los Gatos      Attn:  Accounts Payable  P.O. Box 655  Los Gatos, CA  95031‐0655    2.8 Availability of Records.  Consultant shall maintain the records supporting this billing for not  less than three years following completion of the work under this Agreement.  Consultant  shall make these records available to authorized personnel of the Town at the Consultant's  offices during business hours upon written request of the Town.    2.9 Assignability and Subcontracting.  The services to be performed under this Agreement are  unique and personal to the Consultant.  No portion of these services shall be assigned or  subcontracted without the written consent of the Town.    2.10 Independent Contractor.  It is understood that the Consultant, in the performance of the  work and services agreed to be performed, shall act as and be an independent contractor    RFP – Parking Study – Los Gatos Attachment B Page B-1     and not an agent or employee of the Town.  As an independent contractor he/she shall not  obtain any rights to retirement benefits or other benefits which accrue to Town  employee(s).  With prior written consent, the Consultant may perform some obligations  under this Agreement by subcontracting, but may not delegate ultimate responsibility for  performance or assign or transfer interests under this Agreement. Consultant agrees to  testify in any litigation brought regarding the subject of the work to be performed under  this Agreement.  Consultant shall be compensated for its costs and expenses in preparing  for, traveling to, and testifying in such matters at its then current hourly rates of  compensation, unless such litigation is brought by Consultant or is based on allegations of  Consultant's negligent performance or wrongdoing.     2.11 Conflict of Interest.  Consultant understands that its professional responsibilities are solely  to the Town.  The Consultant has and shall not obtain any holding or interest within the  Town of Los Gatos.  Consultant has no business holdings or agreements with any individual  member of the Staff or management of the Town or its representatives nor shall it enter  into any such holdings or agreements.  In addition, Consultant warrants that it does not  presently and shall not acquire any direct or indirect interest adverse to those of the Town  in the subject of this Agreement, and it shall immediately disassociate itself from such an  interest, should it discover it has done so and shall, at the Town's sole discretion, divest  itself of such interest.  Consultant shall not knowingly and shall take reasonable steps to  ensure that it does not employ a person having such an interest in this performance of this  Agreement.  If after employment of a person, Consultant discovers it has employed a  person with a direct or indirect interest that would conflict with its performance of this  Agreement, Consultant shall promptly notify Town of this employment relationship, and  shall, at the Town's sole discretion, sever any such employment relationship.    2.12 Equal Employment Opportunity.  Consultant warrants that it is an equal opportunity  employer and shall comply with applicable regulations governing equal employment  opportunity.  Neither Consultant nor its subcontractors do and neither shall discriminate  against persons employed or seeking employment with them on the basis of age, sex,  color, race, marital status, sexual orientation, ancestry, physical or mental disability,  national origin, religion, or medical condition, unless based upon a bona fide occupational  qualification pursuant to the California Fair Employment & Housing Act.    III. INSURANCE AND INDEMNIFICATION    3.1 Minimum Scope of Insurance:    i. Consultant agrees to have and maintain, for the duration of the contract,  General Liability insurance policies insuring him/her and his/her firm to an  amount not less than:  one million dollars ($1,000,000) combined single  limit per occurrence for bodily injury, personal injury and property damage.      RFP – Parking Study – Los Gatos Attachment B Page B-1     ii. Consultant agrees to have and maintain for the duration of the contract, an  Automobile Liability insurance policy ensuring him/her and his/her staff to  an amount not less than one million dollars ($1,000,000) combined single  limit per accident for bodily injury and property damage.    iii. Consultant shall provide to the Town all certificates of insurance, with  original endorsements effecting coverage.  Consultant agrees that all  certificates and endorsements are to be received and approved by the  Town before work commences.    iv. Consultant agrees to have and maintain, for the duration of the contract,  professional liability insurance in amounts not less than $1,000,000 which is  sufficient to insure Consultant for professional errors or omissions in the  performance of the particular scope of work under this agreement.      General Liability:    i. The Town, its officers, officials, employees and volunteers are to be covered  as insured as respects:  liability arising out of activities performed by or on  behalf of the Consultant; products and completed operations of Consultant,  premises owned or used by the Consultant.  This requirement does not  apply to the professional liability insurance required for professional errors  and omissions.    ii. The Consultant's insurance coverage shall be primary insurance as respects  the Town, its officers, officials, employees and volunteers.  Any insurance or  self‐insurances maintained by the Town, its officers, officials, employees or  volunteers shall be excess of the Consultant's insurance and shall not  contribute with it.    iii. Any failure to comply with reporting provisions of the policies shall not  affect coverage provided to the Town, its officers, officials, employees or  volunteers.    iv. The Consultant's insurance shall apply separately to each insured against  whom a claim is made or suit is brought, except with respect to the limits of  the insurer's liability.    3.2 All Coverages.  Each insurance policy required in this item shall be endorsed to state that  coverage shall not be suspended, voided, cancelled, reduced in coverage or in limits except  after thirty (30) days' prior written notice by certified mail, return receipt requested, has  been given to the Town.  Current certification of such insurance shall be kept on file at all  times during the term of this agreement with the Town Clerk.    RFP – Parking Study – Los Gatos Attachment B Page B-1       3.3 Workers’ Compensation.  In addition to these policies, Consultant shall have and maintain  Workers' Compensation insurance as required by California law and shall provide evidence  of such policy to the Town before beginning services under this Agreement. Further,  Consultant shall ensure that all subcontractors employed by Consultant provide the  required Workers' Compensation insurance for their respective employees.    3.4 Indemnification.  The Consultant shall save, keep, hold harmless and indemnify and defend  the Town its officers, agent, employees and volunteers from all damages, liabilities,  penalties, costs, or expenses in law or equity that may at any time arise or be set up  because of damages to property or personal injury received by reason of, or in the course  of performing work which may be occasioned by a willful or negligent act or omissions of  the Consultant, or any of the Consultant's officers, employees, or agents or any  subconsultant.     IV.  GENERAL TERMS    4.1 Waiver.  No failure on the part of either party to exercise any right or remedy hereunder  shall operate as a waiver of any other right or remedy that party may have hereunder, nor  does waiver of a breach or default under this Agreement constitute a continuing waiver of  a subsequent breach of the same or any other provision of this Agreement.     4.2 Governing Law.  This Agreement, regardless of where executed, shall be governed by and  construed to the laws of the State of California. Venue for any action regarding this  Agreement shall be in the Superior Court of the County of Santa Clara.     4.3 Termination of Agreement.  The Town and the Consultant shall have the right to terminate  this agreement with or without cause by giving not less than fifteen days (15) written  notice of termination.  In the event of termination, the Consultant shall deliver to the  Town all plans, files, documents, reports, performed to date by the Consultant.  In the  event of such termination, Town shall pay Consultant an amount that bears the same ratio  to the maximum contract price as the work delivered to the Town bears to completed  services contemplated under this Agreement, unless such termination is made for cause,  in which event, compensation, if any, shall be adjusted in light of the particular facts and  circumstances involved in such termination.     4.4 Amendment.  No modification, waiver, mutual termination, or amendment of this  Agreement is effective unless made in writing and signed by the Town and the Consultant.    4.5 Disputes.  In any dispute over any aspect of this Agreement, the prevailing party shall be  entitled to reasonable attorney's fees, including costs of appeal.  4.6 Notices.  Any notice required to be given shall be deemed to be duly and properly  given if mailed postage prepaid, and addressed to:        RFP – Parking Study – Los Gatos Attachment B Page B-1     Town of Los Gatos  Attn:  Town Clerk  110 E. Main Street  Los Gatos, CA  95030  CONSULTANT NAME   Attn:    ADDRESS HERE   or personally delivered to Consultant to such address or such other address as  Consultant designates in writing to Town.    4.7 Order of Precedence.  In the event of any conflict, contradiction, or ambiguity between the  terms and conditions of this Agreement in respect of the Products or Services and any  attachments to this Agreement, then the terms and conditions of this Agreement shall  prevail over attachments or other writings.    4.8    Entire Agreement.  This Agreement, including all Exhibits, constitutes the complete and  exclusive statement of the Agreement between the Town and Consultant. No terms,  conditions, understandings or agreements purporting to modify or vary this Agreement,  unless hereafter made in writing and signed by the party to be bound, shall be binding on  either party.      IN WITNESS WHEREOF, the Town and Consultant have executed this Agreement.     Town of Los Gatos by:                  Laurel Prevetti, Town Manager                     Recommended by:      Department Head      Consultant, by:                    Title    Approved as to Form:        Robert Schultz, Town Attorney