Attachment 1g D – 81
Community Development Department
DEPARTMENT PURPOSE
The Community Development Department works with elected and appointed officials, other
Departments, and the community to guide the physical growth, development, and preservation
of the Town. It accomplishes this by providing current and advanced planning, affordable
housing, code compliance, building plan check, building inspection, and other land use services.
The community assists the Department’s efforts through participation on the Planning
Commission, Historic Preservation Committee, Conceptual Development Advisory Committee,
Building Board of Appeals, General Plan Committee, and related subcommittees, all of which
are supported by Department staff. The Department also manages the Town’s Affordable
Housing Program and supports the Town’s Economic Vitality Program.
BUDGET OVERVIEW
The Community Development Department will continue to work on a large number of
advanced planning efforts and development review applications in FY 2018/19. The complexity
and scope of these projects are significant and require that the Town Council set priorities
annually through review of the Council’s Strategic Priorities as new issues arise. The
Department also supports the Council Policy Committee as it reviews and considers updates to
the Town’s land use policies in 2018 and 2019.
In keeping with the Town’s financial policies, the Department’s development related services
are supported by fees based on the actual costs of providing the services. On a regular basis,
the Town analyzes the actual costs associated with development services to ensure that
development fees achieve the goal of recovering the costs to provide the services. Anticipated
revenues resulting from the adopted fee schedule are reflected in the budget. The anticipated
revenues are expected to stay consistent with the previous year and are expected to provide
full cost recovery for building inspection, plan check services, and planning services. Limited
funding is provided through the General Fund and General Plan Fund to cover the costs
associated with special advanced planning projects that are unrelated to the development
services provided by the Department. Established fee rates include Department-wide
development support services. Consequently, actual cost recovery is to be viewed from a
Department perspective, not on a program-by-program basis.
D – 82
COMMUNITY DEVELOPMENT DEPARTMENT
For FY 2018/19, total Department budgeted revenues are projected to increase due to the
expected issuance of building permits in the North Forty Specific Plan Area. As part of the
future Comprehensive Fee Schedule update (expected to be completed in fall 2018), the Town
Council will have an opportunity to modify fees and charges to ensure cost recovery. Budgeted
expenditures for FY 2018/19 will increase by $1.2 million due to reallocation of positions
between programs and the expenses associated with the General Plan update. The General
Plan update will be funded through General Plan Fees already collected.
Budgeted salary and benefit expenditures include the part-time Community Services Officer
position being continued for another year in FY 2018/19 with one-time funding.
The Community Development Department budget consists of the following programs:
Administration; Development Review; Advanced Planning; Building and Inspection Services;
Code Compliance; Below Market Price (BMP) Housing Program; and Pass-Through accounts.
D – 83
COMMUNITY DEVELOPMENT DEPARTMENT
ACCOMPLISHMENTS
Core Goals Accomplishments
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
• Evaluated all Building and Planning applications to ensure
compliance with adopted policy documents, Town Code, and
Building Code.
• Completed environmental review for applicable projects.
• Participated in the West Valley Clean Water Program.
• Town Council has rescinded:
o Alcohol Policy
• Town Council has adopted:
o New Accessory Dwelling Unit Ordinance;
o Revised Hillside Development Standards and Guidelines view
analysis requirements;
o Cellar Ordinance; and
o Planned Development Ordinance
• By the end of FY 2017/18, the Town Council is expected to have
considered:
o Hillside Fence Ordinance;
o Alternative use of parking Ordinance;
o Revised objective standards; and
o North Forty Specific Plan amendments.
Good Governance
Ensure
responsive,
accountable, and
collaborative
government
• Continued to review land use policies with the Council Policy
Committee.
• Completed Building and Planning application reviews within
published timelines.
• Scheduled building inspections within one calendar day to meet
construction timelines.
• Contacted reporting party for Code Compliance cases within
published timelines.
• Updated Building and Planning information forms and handouts.
• Held a Town Council/Planning Commission Study Session on
recently approved housing bills.
• Review of North 40 Phase 1 building permits.
D – 84
COMMUNITY DEVELOPMENT DEPARTMENT
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Adopted
REVENUES
Licenses and Permits 2,868,885$ 2,439,323$ 2,261,235$ 2,075,000$ 2,075,000$ 2,475,000$
Service Charge 1,942,929 1,909,522 1,477,839 1,277,371 1,560,030 2,569,910
Fines & Forfeitures 2,800 10,300 5,225 3,100 4,400 3,100
Other Revenues 224,362 3 (468) 11,000 377,387 18,000
TOTAL REVENUES 5,038,976$ 4,359,148$ 3,743,831$ 3,366,471$ 4,016,817$ 5,066,010$
EXPENDITURES
Salaries and Benefits 2,405,892$ 2,450,448$ 2,567,589$ 3,270,420$ 2,883,970$ 3,362,714$
Operating Expenditures 1,599,775 979,685 961,441 803,087 983,581 2,068,603
Grants - - - - - -
Fixed Assets - 360,830 - - - -
Internal Service Charges 227,797 241,370 264,901 303,166 311,200 151,841
TOTAL EXPENDITURES 4,233,464$ 4,032,333$ 3,793,931$ 4,376,673$ 4,178,751$ 5,583,158$
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Adopted
PROGRAM
Administration 125,087$ 144,484$ 221,508$ 445,953$ 226,697$ 268,908$
Development Review 1,146,692 1,107,301 1,135,513 1,424,150 1,294,526 1,412,409
Advanced Planning 243,737 225,602 314,024 365,369 337,133 1,662,995
Inspection Services 1,178,836 1,167,902 1,132,888 1,262,399 1,299,064 1,355,865
Code Compliance 160,414 187,513 206,572 219,431 206,778 238,071
BMP Housing Program 315,807 489,335 195,991 148,871 154,377 134,410
Pass Thru Accounts 1,062,891 710,196 587,435 510,500 660,176 510,500
TOTAL EXPENDITURES 4,233,464$ 4,032,333$ 3,793,931$ 4,376,673$ 4,178,751$ 5,583,158$
DEPARTMENTAL SUMMARY OF REVENUES AND EXPENDITURES
D – 85
COMMUNITY DEVELOPMENT DEPARTMENT
Full Time Equivalents (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
General Fund Funded Funded Funded Funded Proposed
Asst Town Manager/CDD Director 0.50 0.50 - - -
Community Development Dir.- - 1.00 1.00 1.00
Planning Manager 1.00 1.00 1.00 1.00 1.00
Chief Building Official 1.00 1.00 1.00 1.00 1.00
Economic Vitality Manager - - - 0.45 0.45
Economic Vitality Coordinator 0.38 0.38 0.38 - -
Administrative Analyst 0.90 0.90 0.99 1.00 1.00
Executive Assistant 1.00 1.00 1.00 1.00 1.00
Administrative Secretary - - - 0.10 -
Administrative Assistant 1.00 1.00 1.00 0.90 1.00
Senior Planner 2.00 2.00 2.00 2.00 2.00
Associate Planner 2.00 2.50 2.63 2.63 2.63
Assistant Planner 1.00 1.00 1.00 1.00 1.00
Planning Technician 2.00 1.00 1.00 1.00 1.00
Senior Building Inspector - - - - 1.00
Building Inspector 4.00 4.00 4.00 4.00 3.00
Permit Technician 2.00 2.00 2.00 2.00 2.00
Code Compliance Officer 1.00 1.00 1.00 1.00 1.00
Total General Fund FTEs 19.78 19.28 19.99 20.08 20.08
Successor Agency to the Los Gatos RDA
Administrative Analyst 0.10 0.10 0.01 - -
Total SA FTEs 0.10 0.10 0.01 - -
Total Community Dev. FTEs 19.88 19.38 20.00 20.08 20.08
2014/15 2015/16 2016/17 2017/18 2018/19
Temporary Staff Hours Funded Funded Funded Funded Proposed
Associate Planner Temp/Hrly 2,130 915 915 915 915
Community Service Officer Temp/Hrly - 250 390 390 780
Total Annual Hours 2,130 1,165 1,305 1,305 1,695
DEPARTMENT STAFFING
D – 86
D – 87
Community Development Department
ADMINISTRATION
PROGRAM 3101
PROGRAM PURPOSE
The Administration Program supports the delivery of all Community Development Department
services. Staff assigned to this program work with other agencies, Boards, Commissions, and
Committees to represent the Town’s interests. Staff serves on the Valley Transportation
Authority (VTA) Land Use and Transportation Integration Working Group, and the Santa Clara
County Planning Officials organization. Administrative support is provided to the Planning
Commission, including the preparation of agenda packets for 22 scheduled Planning
Commission meetings per year. Management of Department operations is a component of this
program, including personnel and budget administration.
BUDGET OVERVIEW
The Administration Program continues to keep the Community Development Department
focused on management of the Department, including budget preparation and monitoring. The
FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending.
D – 88
COMMUNITY DEVELOPMENT DEPARTMENT
Administration
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits -$ -$ -$ -$ -$ -$
Service Charges - - - - - -
Fines & Forfeitures - - - - - -
Other Revenues - - - - - -
TOTAL REVENUES -$ -$ -$ -$ -$ -$
EXPENDITURES
Salaries and Benefits 94,664$ 114,283$ 191,244$ 399,056$ 180,853$ 239,110$
Operating Expenditures 3,125 1,572 9,708 6,650 2,050 6,650
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges 27,298 28,629 31,030 40,247 30,779 23,148
TOTAL EXPENDITURES 125,087$ 144,484$ 231,982$ 445,953$ 213,682$ 268,908$
SUMMARY OF REVENUES AND EXPENDITURES
D – 89
COMMUNITY DEVELOPMENT DEPARTMENT
Administration
FY 2018/19 KEY PROJECTS
Core Goals Key Projects
Good Governance
Ensure
responsive,
accountable, and
collaborative
government
Staff Training
The Department will continue to build the capacity of Community
Development staff to carry out broad job responsibilities by conducting in-
house training, participating in select outside training, and supporting
continuing education.
Civic Enrichment
Foster
opportunities for
citizen
involvement, and
cultural,
recreational, and
individual
enrichment
Planning Commission Training
Training will continue to be provided for the Planning Commission,
emphasizing the role of the Commission, communication with applicants,
how a quasi-judicial body performs its duties, Brown Act, California
Environmental Quality Act, and various aspects of Town regulations and
procedures.
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
The Department will be updating the General Plan.
D – 90
COMMUNITY DEVELOPMENT DEPARTMENT
Administration
KEY PROGRAM SERVICES
• Set and monitor goals for the Department and staff.
• Manage departmental operations, including preparing and managing the departmental
budget.
• Provide support for Town Council and Planning Commission meetings.
• Provide support on Town projects and initiatives including planning and building issues.
• Oversee General Plan implementation.
• Oversee Housing Element implementation.
• Oversee Sustainability Plan implementation.
• Provide oversight for the North 40 Specific Plan and Environmental Impact Report (EIR)
implementation process.
• Develop and mentor Department staff.
• Manage the annual Department work plan.
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Asst. Town Manager/CDD Dir.0.15 0.15 - - -
Community Development Dir.- - 0.30 0.30 0.25
Planning Manager 0.10 0.10 0.10 0.10 0.10
Administrative Analyst 0.20 0.20 0.29 0.30 0.30
Executive Assistant 0.10 0.10 0.10 0.25 0.30
Administrative Assistant 0.05 0.05 0.05 0.05 0.15
Total Administration FTEs 0.60 0.60 0.84 1.00 1.10
2014/15 2015/16 2016/17 2017/18 2018/19
Temporary Staff Hours Funded Funded Funded Funded Proposed
Associate Planner Temp/Hrly 1,090 915 915 915 915
Total Annual Hours 1,090 915 915 915 915
ADMINISTRATION PROGRAM STAFFING
D – 91
Community Development Department
DEVELOPMENT REVIEW
PROGRAM 3201
PROGRAM PURPOSE
The Development Review Program evaluates planning applications for the proposed
development of land and structures consistent with Town Codes, plans, and policies. This is
accomplished through meeting with and advising project applicants and other stakeholders,
and analyzing and processing all development applications including environmental review,
plan check, and inspection. The process involves an assessment of a planning application’s
consistency and compliance with the General Plan, Hillside Specific Plan, Town Code, and other
applicable Town regulations.
BUDGET OVERVIEW
As noted in the departmental budget overview, Development Review-related fees reflect the
current fee schedule and does reflect potential fee changes from the Comprehensive Fee Study.
These fees continue to help support the operating expenditures, thereby ensuring on-going
direct cost recovery.
For FY 2018/19, budgeted revenues are projected to stay on trend due to anticipated new
accessory dwelling units, new homes, and businesses.
The FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending.
D – 92
COMMUNITY DEVELOPMENT DEPARTMENT
Development Review
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits 789,242$ 635,045$ 521,115$ 455,000$ 476,000$ 455,000$
Service Charges 273,290 186,108 172,135 155,000 145,000 155,000
Fines & Forfeitures - - - - - -
Other Revenues - - - - - -
TOTAL REVENUES 1,062,532$ 821,153$ 693,250$ 610,000$ 621,000$ 610,000$
EXPENDITURES
Salaries and Benefits 985,993$ 947,725$ 965,736$ 1,268,105$ 1,133,767$ 1,307,858$
Operating Expenditures 104,669 104,980 110,526 82,650 72,000 84,100
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges 56,030 54,596 59,251 73,395 68,281 20,451
TOTAL EXPENDITURES 1,146,692$ 1,107,301$ 1,135,513$ 1,424,150$ 1,274,048$ 1,412,409$
SUMMARY OF REVENUES AND EXPENDITURES
D – 93
COMMUNITY DEVELOPMENT DEPARTMENT
Development Review
FY 2018/19 KEY PROJECTS
Core Goals Key Projects
Good Governance
Ensure
responsive,
accountable, and
collaborative
government
Development Team Continuous Improvement
The Development Team (Community Development, Parks and Public
Works, and Police Departments, and County Fire) will continue to focus
on evaluating processes, procedures, and systems; defining roles and
responsibilities; building capacity; and obtaining input and feedback from
customers to continue to improve the development review process.
Process Improvements
The following key activities will be continued to enhance the
development review process:
• Coordinate Arborist/Architect/Landscape Water and Conservation
consultants’ peer review processes;
• Revise/update development application forms and website information;
• Implement Town Code amendments to improve the development
process; and
• Continue to provide timely planning application review and customer
service to all participants in the planning process.
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
Major Development Applications Pending
Includes the following known properties:
• 201 – 225 Los Gatos Saratoga Road (Southwest corner of Hwy 9 and
N. Santa Cruz Ave)
• 15600 – 15650 Los Gatos Boulevard (CVS)
• 16212 Los Gatos Boulevard (Former Honda Site)
• 400 – 420 Blossom Hill Road (east of Highway 17)
• 16100 Greenridge Terrace (East of Highlands of Los Gatos)
Fiscal Stability
Maintain ongoing
fiscal stability to
provide cost
effective core
services that
meet the needs of
the community
Cost Recovery
• Ensure ongoing cost recovery.
D – 94
COMMUNITY DEVELOPMENT DEPARTMENT
Development Review
KEY PROGRAM SERVICES
Overall Services
• Set and monitor goals for the Department and staff.
• Develop and mentor Department staff.
• Manage the annual Department work plan.
Commission/Committee Support
• Provide support for the following Commissions and Committees: Planning Commission;
Development Review Committee; Historic Preservation Committee; Conceptual
Development Advisory Committee; General Plan Committee; and various
subcommittees.
Application Review
• Analyze and process applications, including: General Plan amendments; Town Code
amendments; Rezoning and Planned Developments; Architecture and Site; Variances,
Conditional Use Permits; Minor Residential Development; Subdivisions; Agricultural
Preserve Contracts; Home Occupation Permits; Certificates of Use and Occupancy; Sign
and Banner Permits; Accessory Dwelling Units; Mobile Home Park Conversions; and
Environmental Review.
Major Projects
• General Plan Update.
• Analysis of objective standards for development review.
• Large-scale annexation of county pockets.
D – 95
COMMUNITY DEVELOPMENT DEPARTMENT
Development Review
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Asst Town Manager/CDD Director 0.15 0.15 - - -
Community Development Dir.- - 0.30 0.30 0.30
Planning Manager 0.60 0.60 0.60 0.60 0.55
Chief Building Official 0.10 0.10 0.10 0.10 0.10
Economic Vitality Manager - - - 0.45 0.45
Economic Vitality Coordinator 0.38 0.38 0.38 - -
Administrative Analyst 0.35 0.35 0.35 0.35 0.35
Executive Assistant 0.65 0.65 0.65 0.65 0.65
Administrative Assistant 0.70 0.70 0.70 0.70 0.70
Senior Planner 1.20 1.20 1.70 1.40 1.30
Senior Building Inspector - - - - 0.10
Associate Planner 1.60 2.10 2.03 1.93 1.93
Assistant Planner 1.00 0.80 0.80 0.80 0.80
Planning Technician 2.00 1.00 1.00 0.90 0.90
Permit Technician 0.10 0.10 0.10 0.10 0.10
Total Development Review FTEs 8.83 8.13 8.70 8.28 8.23
2014/15 2015/16 2016/17 2017/18 2018/19
Temporary Staff Hours Funded Funded Funded Funded Proposed
Associate Planner Temp/Hrly 1,040 - - - -
Total Annual Hours 1,040 - - - -
DEVELOPMENT REVIEW PROGRAM STAFFING
D – 96
COMMUNITY DEVELOPMENT DEPARTMENT
Development Review
Performance Objectives and Measures
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.100%100%100%100%100%
2.
a.Percentage of applications continued by Planning
Commission:
4%45%43%15%8%
b.Percentage of Planning Commission decisions upheld
by Town Council:
60%33%50%67%75%
Activity and Workload Highlights
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.521 526 380 500 500
2.21 24 25 22 23
3.10,026 12,135 10,026 11,200 12,000
4.23 29 17 40 25
Facilitate the development of land and structures
consistent with Town codes, plans and policies.
Number of referrals to consulting architect:
Number of Planning Commission Meetings:
Number of Public Notices:
Number of applications processed:
Analyze and process development applications
efficiently and effectively.
D – 97
Community Development Department
ADVANCED PLANNING
PROGRAM 3202
PROGRAM PURPOSE
The Advanced Planning Program guides the physical development of the community consistent
with the General Plan, Hillside Specific Plan, Town Codes, and other policy documents, which
are kept relevant and current through approved amendments. Staff updates official Town
maps to ensure they are clear and accurate. Staff undertakes special projects and studies to
meet the evolving needs of the community and provides staff support for the General Plan
Committee and any Council-appointed subcommittees.
BUDGET OVERVIEW
The FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending.
Budgeted expenditures for FY 2018/19 will increase by $1.2 million due to reallocation of
positions between programs and the expenses associated with the General Plan update. The
General Plan update will be funded through General Plan Fees already collected.
D – 98
COMMUNITY DEVELOPMENT DEPARTMENT
Advanced Planning
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits -$ -$ -$ -$ -$ -$
Service Charges 262,328 211,700 149,224 116,000 113,057 1,361,000
Fines & Forfeitures - - - - - -
Other Revenues - - - - - -
TOTAL REVENUES 262,328$ 211,700$ 149,224$ 116,000$ 113,057$ 1,361,000$
EXPENDITURES
Salaries and Benefits 156,183$ 172,405$ 257,885$ 299,646$ 273,391$ 354,495$
Operating Expenditures 77,500 39,291 40,161 47,452 45,471 1,302,978
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges 10,054 13,906 15,978 18,271 18,271 5,522
TOTAL EXPENDITURES 243,737$ 225,602$ 314,024$ 365,369$ 337,133$ 1,662,995$
SUMMARY OF REVENUES AND EXPENDITURES
FY 2018/19 KEY PROJECTS
Core Goals Key Projects
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
General Plan and Housing Element Action Items
• Develop a Business Diversity Policy addressing the balance of formula
and non-formula retail in the Downtown area, including restaurants.
• Prepare Town Code amendments and other action items to implement
the adopted General Plan, Housing Element, and Sustainability Plan.
• Update Density Bonus Ordinance.
• Implement North 40 Phase 1.
• Begin General Plan Update.
• Revise objective standards.
D – 99
COMMUNITY DEVELOPMENT DEPARTMENT
Advanced Planning
KEY PROGRAM SERVICES
• Prepare plans, amendments, administrative policies, ordinances, and maps.
• Implement the General Plan and Housing Element.
• Review land use policies and recommend modifications to the Planning Commission and
Town Council.
• Set and monitor goals for the Department and staff.
• Develop and mentor Department staff.
• Manage the annual Department work plan.
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Asst. Town Manager/CDD Director 0.18 0.18 - - -
Community Development Dir.- - 0.35 0.35 0.40
Planning Manager 0.30 0.30 0.30 0.20 0.25
Executive Assistant 0.05 0.05 0.05 0.05 0.05
Administrative Assistant 0.20 0.20 0.20 0.10 0.10
Senior Planner 0.40 0.60 0.20 0.40 0.50
Associate Planner 0.10 0.25 0.25 0.40 0.40
Assistant Planner - 0.20 0.20 0.10 0.10
Total Advanced Planning FTEs 1.23 1.78 1.55 1.60 1.80
ADVANCED PLANNING PROGRAM STAFFING
D – 100
COMMUNITY DEVELOPMENT DEPARTMENT
Advanced Planning
Performance Objectives and Measures
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.
a.Percentage of General Plan implementation
measures completed within cycle time:
100%100%100%100%100%
2.
a.Percentage of special studies adopted:100%100%100%100%100%
Activity and Workload Highlights
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.8 3 1 7 4
2.0 0 0 0 0
3.1 1 0 1 1
4.1 0 2 2 2
Guide the physical development of the community
consistent with the General Plan, Hillside Specific Plan,
and Town Codes.
Number of General Plan amendments requested:
Number of Planning Commission directives received:
Number of General Plan implementation measures
completed:
Number of special studies completed:
Meet the evolving needs of the community and provide
staff support to advisory committees.
D – 101
Community Development Department
BUILDING & INSPECTION SERVICES
PROGRAM 3301
PROGRAM PURPOSE
The Building and Inspection Services Program helps to ensure safe, healthy, and attractive
property improvements by facilitating the issuance of permits and compliance with codes,
policies, guidelines, and standards. Staff assigned to this program: provide information
concerning building regulations; maintain the computerized permit tracking and plan check
systems; inspect commercial and residential buildings under construction; provide plan check
review for compliance with the California Building Codes, disabled access regulations, and other
state and local ordinances; and coordinate the duties of the plan check consultants, which
provides complex structural and engineering plan check services.
BUDGET OVERVIEW
The FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending. Total Department budgeted revenues
will increase due to the expected issuance of building permits for the North Forty Phase One.
Overall program budgeted expenditures for FY 2018/19 remain steady with only a slight
increase in training.
The Building Inspectors continue to handle the storm water management inspections during
construction for all building permits with the potential to generate non-point source storm
water runoff as part of the National Pollutant Discharge Elimination System (NPDES) Program
(PPW conducts post-construction monitoring). The San Francisco Regional Water Quality
Control Board issued an updated NPDES permit for the municipalities in Santa Clara County in
2015. The NPDES permit implements significant new requirements on development projects
that could impact Town staffing resources. Staff will monitor the new permit requirements and
D – 102
COMMUNITY DEVELOPMENT DEPARTMENT
Building & Inspection Services
evaluate the potential to recover additional costs imposed by the NPDES permit during FY
2018/19.
The Building Division also assists with code compliance violations that are related to
construction and sub-standard housing. Contract Plan Check Consultants continue to provide
plan check services on a cost-recovery basis.
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits 2,086,830$ 1,811,414$ 1,745,491$ 1,625,000$ 1,600,000$ 2,025,000$
Service Charges 391,117 433,505 427,562 353,000 485,000 415,000
Fines & Forfeitures - - - - - -
Other Revenues 22 3 (468) - 5,000 7,000
TOTAL REVENUES 2,477,969$ 2,244,922$ 2,172,585$ 1,978,000$ 2,090,000$ 2,447,000$
EXPENDITURES
Salaries and Benefits 975,844$ 962,735$ 901,600$ 1,027,788$ 1,044,685$ 1,171,174$
Operating Expenditures 79,611 74,677 88,088 79,850 90,407 87,000
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges 123,381 130,490 143,200 154,761 162,623 97,691
TOTAL EXPENDITURES 1,178,836$ 1,167,902$ 1,132,888$ 1,262,399$ 1,297,715$ 1,355,865$
SUMMARY OF REVENUES AND EXPENDITURES
D – 103
COMMUNITY DEVELOPMENT DEPARTMENT
Building & Inspection Services
FY 2018/19 KEY PROJECTS
Core Goals Key Projects
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
Public Information on Building Codes
Staff will continue to provide updated forms and information through the
Town’s website as well as assisting customers with online permitting,
processing, and information. Staff will continue to correct and clarify the
Town’s official street address file.
Inspection Services on Larger Projects
Several significant projects will continue into FY 2018/19 including: several
new large custom homes and tenant improvements. Staff will continue to
provide next day inspection services even with the increased inspection
workload as the Town has done in years past.
Major Building Projects Pending
Pending projects include the following:
• Three two-story homes at 15565 Camino Del Cerro
• Sisters of the Holy Names 17 new custom homes
• North 40 Phase 1
Good
Governance
Ensure
responsive,
accountable, and
collaborative
government
Improvements to Plan Checking Services
To improve the efficiency of the plan check process, the Building Division
will coordinate with the Santa Clara County Fire Department and the
Planning Division to expedite commercial tenant improvements and
continue to increase the number of internal plan checks by Building
Inspection staff. The goal is to decrease the plan check consultant workload
and reduce the time required to conduct a plan check to provide a higher
level of service.
D – 104
COMMUNITY DEVELOPMENT DEPARTMENT
Building & Inspection Services
KEY PROGRAM SERVICES
Overall Services
• Set and monitor goals for the Department and staff.
• Develop and mentor Department staff.
• Manage the annual Department work plan.
Inspection Services
• Perform on-site field inspections for all buildings and structures under construction.
• Investigate Housing Code violations.
• Assist contractors, architects, engineers, and the general public with construction questions.
Building Counter Services
• Coordinate building permit applications with other departments and agencies.
• Review workers’ compensation requirements and contractors’ licenses.
• Maintain the computerized permit tracking and plan check systems including data entry for
permit activity.
• Produce and distribute statistical reports regarding building and related permit activity.
• Distribute and track plans to reviewing Town Departments and outside agencies.
• Calculate and collect fees.
Plan Check Services
• Perform complex building, structural, and life safety plan review of commercial, industrial,
and residential buildings per the California Building Codes, state regulations, and local
ordinances.
• Coordinate building information and activity with other departments and agencies.
• Provide building code information to customers.
D – 105
COMMUNITY DEVELOPMENT DEPARTMENT
Building & Inspection Services
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Chief Building Official 0.75 0.75 0.75 0.75 0.75
Administrative Analyst 0.15 0.15 0.15 0.15 0.15
Administrative Assistant 0.05 0.05 0.05 0.05 0.05
Senior Planner - - 0.10 0.20 0.20
Associate Planner 0.30 0.15 0.15 0.30 0.30
Assistant Planner - - - 0.10 0.10
Senior Building Inspector - - - - 0.75
Building Inspector 4.00 4.00 4.00 4.00 3.00
Permit Technician 1.90 1.90 1.90 1.90 1.90
Planning Technician - - - 0.10 0.10
Total Building and Inspection FTEs 7.15 7.00 7.10 7.55 7.30
2015/16 2016/17 2017/18 2018/19 2018/19
Temporary Staff Hours Funded Funded Funded Adopted Proposed
Intern I - - - - -
Total Annual Hours - - - - -
BUILDING & INSPECTION SERVICES PROGRAM STAFFING
Performance Objectives and Measures
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.
a.Percentage of inspections delivered within cycle
times:
100%100%100%100%100%
b.Percentage of plan checks completed within cycle
times:
97%98%95%97%97%
Activity and Workload Highlights
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.11,652 12,112 14,294 13,000 15,000
2.736 863 797 800 900
3.1,380 1,557 1,559 1,500 1,600
4.1,397 1,503 1,465 1,500 1,600Number of Building Division permits issued:
Number of building plan checks completed:
Number of Building Division permit applications
received:
Number of inspections conducted:
Ensure safe, healthy, and attractive property
improvements.
D – 106
D – 107
Community Development Department
CODE COMPLIANCE PROGRAM
PROGRAM 3401
PROGRAM PURPOSE
The Code Compliance Program ensures property is used in a manner that is safe, healthy, and
consistent with the community’s character as conveyed by the Town’s zoning regulations and
approvals. Program staff identifies, investigates, and abates zoning violations, non-conforming
uses, and other Town Code violations. Enforcement services are primarily in response to
community concerns and are designed to achieve timely compliance through proactive efforts
and the on-going education of the public to increase awareness of the Town’s zoning and sign
regulations. Violations that affect life, health, and safety are given the highest priority.
BUDGET OVERVIEW
The Code Compliance Program budget includes revenue from the Administrative Citation
Program established in FY 2003/04. With the added incentive to avoid fines, this program
reduces the number of times Code Compliance staff must revisit an outstanding violation,
thereby abating violations more effectively. The fines also reduce the financial burden on the
General Fund by placing a portion of the cost of abating violations on the violator. Staff has
found that most violators choose to comply within the established time frame rather than pay a
fine.
The FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending.
The FY 2018/19 budget includes the part-time Community Services Officer position which will
be continued for one more year in FY 2018/19 with one-time funding.
D – 108
COMMUNITY DEVELOPMENT DEPARTMENT
Code Compliance Program
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits -$ -$ -$ -$ -$ -$
Service Charges - - - - - -
Fines & Forfeitures 2,800 10,300 5,225 3,100 2,800 3,100
Other Revenues - - - - - -
TOTAL REVENUES 2,800$ 10,300$ 5,225$ 3,100$ 2,800$ 3,100$
EXPENDITURES
Salaries and Benefits 110,205$ 174,648$ 189,419$ 200,655$ 191,968$ 226,499$
Operating Expenditures 42,813 2,336 4,507 5,335 1,369 6,725
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges 7,396 10,529 12,646 13,441 12,835 4,847
TOTAL EXPENDITURES 160,414$ 187,513$ 206,572$ 219,431$ 206,172$ 238,071$
SUMMARY OF REVENUES AND EXPENDITURES
FY 2018/19 KEY PROJECTS
Core Goals Key Projects
Good Governance
Ensure responsive,
accountable, and
collaborative
government
Process Improvements
• Continue to work with the Police and Parks and Public Works
Departments, and the Town Attorney on code compliance issues
and the Administrative Citation Program.
• Evaluate the Town’s sign regulations and recommend potential
changes to address compliance issues that have arisen with off-
premise signs.
• Identify process improvements to the Conditional Use Permit (CUP)
database to enhance monitoring of compliance with approved
CUPs.
D – 109
COMMUNITY DEVELOPMENT DEPARTMENT
Code Compliance Program
KEY PROGRAM SERVICES
• Resolves complex Town Code and zoning violations.
• Enforces various Town Codes, while focusing on obtaining voluntary compliance from
the public.
• Educates residents, businesses, and property owners about Town regulations.
• Conducts inspections and investigations of structures and residences regarding public
health-related issues.
• Coordinates with the Finance Department’s Business License Tax Division to ensure all
operating businesses have a business license.
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Chief Building Official 0.15 0.15 0.15 0.15 0.15
Executive Assistant 0.05 0.05 0.05 0.05 -
Senior Building Inspector - - - - 0.15
Code Compliance Officer 1.00 1.00 1.00 1.00 1.00
Total Code Compliance FTEs 1.20 1.20 1.20 1.20 1.30
2015/16 2016/17 2017/18 2018/19 2018/19
Temporary Staff Hours Funded Funded Funded Adopted Proposed
Community Service Officer Temp/Hrly - 250 390 390 780
Total Annual Hours - 250 390 390 780
CODE COMPLIANCE PROGRAM STAFFING
D – 110
COMMUNITY DEVELOPMENT DEPARTMENT
Code Compliance Program
Performance Objectives and Measures
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.Respond to complaining party within 48 hours:*99%99%99%99%99%
2.
a.Percentage of complaints abated within cycle times:91%90%90%90%90%
3.
a.Percentage of complaints resulting in court hearings:1%0%1%1%1%
Activity and Workload Highlights
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.812 522 382 400 400
2.700 445 323 340 340
3.29 100 68 65 70
*New measure effective FY 2014/15.
Number of complaints abated:
Total number of Administrative Citations:
Number of complaints reported:
Ensure properties in Los Gatos are used safely and are
consistent with the Town's zoning regulations.
Achieve timely compliance.
D – 111
Community Development Department
BMP HOUSING PROGRAM
PROGRAM 3501
PROGRAM PURPOSE
The purpose of the Below Market Price (BMP) Housing Program is to provide for adequate
housing for Los Gatos residents, regardless of age, income, race, or ethnic background. As
required by the State, the Town plans and facilitates the construction of housing adequate for
future populations consistent with environmental limitations and in a proper relationship to
community facilities, open space, transportation, and small town character.
BUDGET OVERVIEW
All expenditures in this program are funded by non-General Fund revenues. BMP activities are
funded through BMP In-Lieu Fees, paid by developers for new housing.
The FY 2018/19 budget reflects a slight increase in salaries and benefits attributed to increased
CalPERS and medical benefit rates. Salary increases are not reflected in the proposed budget as
labor negotiations with the Town’s unions are pending.
The majority of expenditures in this program are related to a service contract with Hello
Housing, which administers several components of the BMP Housing Program. The FY 2018/19
budget includes lower Home Owners’ Association and utility fees resulting from the sale of
property, and the reallocation of 0.10 FTE Administrative Assistant position to the
Administrative program to better meet the workload demands within that program.
D – 112
COMMUNITY DEVELOPMENT DEPARTMENT
BMP Housing Program
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits (167,545)$ -$ 500$ 2,000$ 2,500$ 1,000$
Service Charges 159,000 360,877 195,441 146,871 197,219 133,410
Fines & Forfeitures - - - - - -
Other Revenues 179,000 - - - 362,387 -
TOTAL REVENUES 170,455$ 360,877$ 195,941$ 148,871$ 562,106$ 134,410$
EXPENDITURES
Salaries and Benefits 83,003$ 78,652$ 72,179$ 75,170$ 59,306$ 63,578$
Operating Expenditures 229,166 46,633 121,016 70,650 91,957 70,650
Grants - - - - - -
Fixed Assets - 360,830 - - - -
Internal Service Charges 3,638 3,220 2,796 3,051 2,380 182
TOTAL EXPENDITURES 315,807$ 489,335$ 195,991$ 148,871$ 153,643$ 134,410$
SUMMARY OF REVENUES AND EXPENDITURES
FY 2018/19 KEY PROJECTS
KEY PROGRAM SERVICES
• Administer the BMP Housing Program.
• Monitor the BMP ordinance and guidelines to determine and recommend potential
improvements to enhance the effectiveness of the program.
Core Goals Key Projects
Community
Character
Preserve and
enhance the
appearance,
character, and
environmental
quality of the
community
Below Market Price Housing (BMP) Program
The BMP Program makes homes available for purchase or rent at below
market prices to low and median income families. Eligibility for the BMP
program is based on federal household income guidelines.
D – 113
COMMUNITY DEVELOPMENT DEPARTMENT
BMP Housing Program
Full Time Equivalent (FTE)
2014/15 2015/16 2016/17 2017/18 2018/19
Town Staff Funded Funded Funded Funded Proposed
Asst. Town Manager/CDD Dir 0.03 0.03 - - -
Community Development Dir.- - 0.05 0.05 0.05
Planning Manager - - - 0.10 0.10
Administrative Analyst 0.20 0.20 0.20 0.20 0.20
Executive Assistant 0.15 0.15 0.15 - -
Administrative Assistant - - - 0.10 -
Senior Planner 0.40 0.20 - - -
Associate Planner - - 0.20 - -
Total BMP Housing FTEs 0.78 0.58 0.60 0.45 0.35
BMP HOUSING PROGRAM STAFFING
Activity and Workload Highlights
2014/15
Actual
2015/16
Actual
2016/17
Actual
2017/18
Estimated
2018/19
Budget
1.49 50 50 54 54
2.119 119 119 119 119Number of rental housing units registered in the Below
Market Price Housing Program:
Number of owner-occupied housing units registered in
the Below Market Price Housing Program:
D – 114
D – 115
Community Development Department
PASS-THROUGH ACCOUNTS
PROGRAM 39 99
PROGRAM PURPOSE
This pass-through accounting structure separates Community Development program activities
from the funding mechanism set up for external consultant services utilized to assist applicants
in the planning, development, and building processes. Most pass-through activity is generated
by development projects. Depending on the development project, an applicant may be
required to deposit funds for architectural review services, arborist review services,
environmental review services, and/or plan checking services with the Town. The Town
provides these various services for an applicant’s project and the consultants are subsequently
paid out of the applicant’s account. Any remaining balances are returned to the applicants.
Pass-through funding is also utilized for the Town’s General Plan funding. General Plan Fees are
collected for development projects and held in a deposit account until recognized as General
Plan expenses as they are incurred during the year.
BUDGET OVERVIEW
There is no net budgetary impact for this program, as revenues will equal expenditures. The
revenues and expenditures reflect estimates based on prior year trends. At fiscal year end,
actuals may differ substantially from original budgeted numbers as the quantity and size of
development projects within the community in any given year is not known or determinable in
advance. This budget reflects a reasonable estimate only.
D – 116
COMMUNITY DEVELOPMENT DEPARTMENT
Pass-Through Accounts
2014/15 2015/16 2016/17 2017/18 2017/18 2018/19
Actuals Actuals Actuals Adopted Estimated Proposed
REVENUES
Licenses & Permits -$ -$ -$ -$ -$ -$
Service Charges - - - - - -
Fines & Forfeitures - - - - - -
Other Revenues 1,062,891 710,196 587,435 510,500 624,500 510,500
TOTAL REVENUES 1,062,891$ 710,196$ 587,435$ 510,500$ 624,500$ 510,500$
EXPENDITURES
Salaries and Benefits -$ -$ -$ -$ -$ -$
Operating Expenditures 1,062,891 710,196 587,435 510,500 435,500 510,500
Grants - - - - - -
Fixed Assets - - - - - -
Internal Service Charges - - - - - -
TOTAL EXPENDITURES 1,062,891$ 710,196$ 587,435$ 510,500$ 435,500$ 510,500$
SUMMARY OF REVENUES AND EXPENDITURES