1994-141-Purchase Management Information System Support Services From Hewlett-PackardRESOLUTION 1994 -141
RESOLUTION OF THE TOWN OF LOS GATOS
AUTHORIZING THE TOWN MANAGER TO PURCHASE
MANAGEMENT INFORMATION SYSTEM SUPPORT SERVICES
FROM HEWLETT- PACKARD
RESOLVED, by the Town Council of the Town of Los Gatos, County of Santa
Clara, State of California, that the Town of Los Gatos purchase Management Information
System Support Services from Hewlett- Packard (as listed on the attached), and that the
Town Manager is authorized and is hereby directed, to purchase Management Information
System Support Services from Hewlett- Packard in the name and on behalf of the Town of
Los Gatos.
PASSED AND ADOPTED at a regular meeting of the Town Council of the Town
of Los Gatos, California, held on the 3rd day of October, 1994 by the following vote:
COUNCIL MEMBERS:
AYES: Joanne Benjamin, Linda Lubeck, Patrick O'Laughlin
Mayor Randy Attaway
NAPES: None
ABSENT: Steven Blanton
ABSTAIN: None
SIGNED:
MA OR O HE TOWN OF S GATOS
LOS GAT S, CALIFORN
MGR074 A.ACNCLRI'TS \1033.RES
For HP Internal Use Only: Agreement 1
support Order Number: 310502752 Page 2
Proposal Number: 34131365
HEWLETT
QUOTATION FOR SVPPOR. SERVICES
Z�P�
PACKARD
SUPPORT IDENTIFIER: 700114083546831 AGREEMENT START DATE: 09/01/94
SUPPORT AGREEMENT NUMBER: 2426CM473B
END DATE: 06/30/95
SUPPORT SERVICES SUMMARY
DESCRIPTION OF SUPPORT SERVICES
HP System Support. Provides hardware
support, software usage assistance,
software update licenses, and access
to HP SupportLine. Refer to options for
network support details.
Item
Product Number opt Description
Qty
List Price
H5355A Hardware, Software and Network Support
1
$ 268.00
OP2 4 Hr. On -site Response, Monday - Friday
1
ONX Network Support
1
AA8 3.5" Double Sided Flexible Disk
1
OBJ Manuals on Paper Only
I
OMH Additional System(s) in Support Group
1
OPX Peripheral /network Products
1
OMJ 1 -9 Systems in Support Group
1
Total Monthly Extended Charge
$ 268.00
NOTE:
Please see the Summary of Charges page for the expected billing by invoice period.
For HP Internal Use Only: Agreement 1
support Order Number: 310502752 Page 2
Proposal Number: 34131365
SUPPORT IDENTIFIER: 700114083546831 AGREEMENT START DATE: 09/01/94
SUPPORT AGREEMENT NUMBER: 2426CM473B END DATE: 06/30/95
CUSTOMER CONTACT INFORMATION
for Support Services
Please verify names, addresses, and telephone numbers. Contact your Hewlett - Packard Support
Agreements Administrator with any changes.
Support Agreement Contact: MARK LINDER
(408) 354 -6832
TOWN OF LOS GATOS
110 EAST MAIN STREET
LOS GATOS CA 95031
Hardware System Contact: CHRIS GJERDE
(408) 354 -6814
Equipment Location: TOWN OF LOS GATOS
110 EAST MAIN STREET
LOS GATOS CA 95031
Software System Manager: CHRIS GJERDE
(408) 354 -6814
TOWN OF LOS GATOS
110 EAST MAIN STREET
LOS GATOS CA 95031
Comments: ** For SERVICE call (800)633 -3600 **
For HP Internal Use Only:
Support Order Number: 310502752
Proposal Number: 34131365
Agreement
Page
1
1
EHEWLETT
!'P] PACKARD
QUOTATION FOR SUPPORT SERVICES
PACKAGE SUMMARY
TOWN OF LOS GATOS
Support Agreement Number Descri tion Amount
1. 2426CM473B Hardware, Software and Network Support $ 2,680.00
Total Support Charges $ 2,680.00
NOTE:
All quoted prices are valid for 90 days from July 23, 1994
Please see the Summary of Charges page for the expected billing by invoice period.
Prices exclude taxes. Applicable taxes will be added to the invoice.
Support
Agreement Number revtous nvolce ut orizatlon
2426CM473B 94074
Please direct questions about your quotation to your Support Agreements Administrator:
Sabrina Birlem
HEWLETT- PACKARD CO.
8000 Foothills Blvd. MS: T4 -BC19
Roseville, CA 95747 -6588
800- 386 -1115 x7667
Please reference the Support Agreement Number on any correspondence or inquiry. July 23, 1994
For HP Internal Use Only: Agreement
support Order Number: 310502752 Page
Proposal Number: 34131365
QUOTATION FOR SUPPOR,t SERVICES
khHEWLETT
P� PACKARD
SUPPORT IDENTIFIER: 700114083546831 AGREEMENT START DATE: 09/01/94
SUPPORT AGREEMENT NUMBER: 2426CM473B
END DATE: 06/30/95
HARDWARE SUPPORT SERVICES
DESCRIPTION OF SUPPORT SERVICES
Support Type 02A
HP System Support Priority Level.
Includes all features of hardware
support with HP's best possible
response (no more than 4 hours within
100 mis) for calls received 8 am to 5 pm
Extended coverage (ECx) information may follow the detail list.
Serial Item
Support
[tern Description/Product Number Number Qty
List Price Monthly Price f
1 HP Remote Ethernet Bridge
28674A 3141AO4809 4
23.00 92.00
3141AO4475
3141AO4800
3141AO4993
2 HP EtherTwist Hub Plus
28688B 3141AI3407 6
5.00 48.00
3141AI3396
3141AI3115
3141AI3405
3141AI3414
314IA16333
continued ...
For HP Internal Use Only: Agreement
support Order Number: 310502752 Page
Proposal Number: 34131365
SUPPORT IDENTIFIER: 700114083546831 AGREEMENT START DATE: 09/01/94
SUPPORT AGREEMENT NUMBER: 2426CM473B END DATE: 06/30/95
HARDWARE SUPPORT SERVICES
NOTE:
Coverage hours: 8:00 a.m. to 9:00 p.m.
Coverage days:Mon- Fri,excldg.HP Holiday.
Zone 1: 0 -25 miles.
Response Time: 04 hrs.
For HP Internal Use Onty: Agreement
Support Order Number: 310502752 Page
Proposal Number: 34131365
For HP Internal Use Only: Agreement I
Support Order Number: 310502752 Page 5
Proposal Number: 34131365
HEWLETT
QUOTATION FOR SUPPOR < SERVICES ; S13
PACKARD
SUPPORT IDENTIFIER: 700114083546831 AGREEMENT START DATE: 09/01/94
SUPPORT AGREEMENT NUMBER: 2426CM473B
END DATE: 06/30/95
HARDWARE SUPPORT SERVICES
DESCRIPTION OF SUPPORT SERVICES
Support Type 16B
NW Support provides problem isolation
and management of resources required to
solve network problems. HP HW & SW
support are prerequisites & NW testing
may be required prior to purchase.
Extended coverage (ECx) information may follow the detail list.
Serial Item Support
tem Description /Product Number Number Qty List Price
Monthly Price
1 HP Remote Ethernet Bridge
28674A 3141AO4809 4 8.00
32.00
3141AO4475
3141AO4800
3141AO4993
Includes the following components:
HP EtherTwist Hub Plus
28688B 3141AI3407 6 16.00
96.00
3141AI3396
3141AI3115
3141AI3405
3141AI3414
3141AI6333
Total Monthly Hardware List Price
268.00
Total Monthly Hardware NET Price $
268.00
For HP Internal Use Only: Agreement I
Support Order Number: 310502752 Page 5
Proposal Number: 34131365
SUPPORT IDENTIFIER: 700114083546831
SUPPORT AGREEMENT NUMBER: 2426CM473B
AGREEMENT START DATE: 09/01/94
END DATE: 06/30/95
SUMMARY OF CHARGES
for Support Services
Note: The charges by coverage period reflect additions, deletions, and warranties.
Coverage
Period
Coverage Charges
09/01/94
- 09/30/94
268.00
10/01/94
- 10/31/94
268.00
11/01/94
- 11/30/94
268.00
12101/94
- 12/31/94
268.00
01/01/95
-01/31/95
268.00
02/01/95
- 02/28/95
268.00
03/01/95
- 03/31/95
268.00
04/01/95
-04/30/95
268.00
05/01/95
-05/31/95
268.00
06/01/95
- 06/30/95
268.00
Total $ 2,680.00
All quoted prices are valid for 90 days from July 23, 1994
Prices exclude taxes.
Applicable taxes will be added to the invoice.
For HP Internal Use Only: Agreement 1
Support Order Number: 310502752 Page 6
Proposal Number: 34131365