Exhibit 4. Letter of JustificationVasona Animal Hospital
16150 Los Gatos Blvd.
Los Gatos, CA
June 26, 2025
Letter of Justification
Vasona Animal Hospital
16150 Los Gatos Blvd, Los Gatos, CA
Project Overview
Vasona Animal Hospital proposes to operate a new, full service general practice
veterinary hospital to serve the needs of the pet-owning residents of the community and
beyond. Our mission is to deliver the finest in veterinary medical care along with a stellar
customer and pet experience. Our vision is to build a practice that becomes an integral part of
the community.
Location and Tenant Improvement
To do so, Vasona Animal Hospital proposes to occupy a 2,315 square foot ground-floor
free-standing retail space located at 16150 Los Gatos Blvd. This will be a tenant improvement
project focused on interior renovations that comply with local guidelines.
The design will incorporate high-end, elegant, contemporary finishes while
complementing the existing structure and be consistent with the best current practices in
veterinary architecture. The space will consist of: consultation rooms, a surgical suite, an
imaging suite, a laboratory area, a large treatment area, a doctor’s office, a staff break area, a
pet pharmacy, and a reception/retail/waiting area.
Services
Vasona Animal Hospital will offer a full array of services for small animals (i.e. cats, dogs,
birds, reptiles, and small mammals) common at general veterinary practices. This will include
wellness care (i.e. examinations, diagnostic services, vaccinations), chronic disease
management, minor urgent care, routine surgeries, and dentistry. As common at general
veterinary practices, the hospital will offer a retail component related to the treatment of small
animals, such as therapeutic shampoos, therapeutic diets, and nutritional supplements.
The projected initial daily caseload would include 20 -30 outpatient appointments
during normal operating business hours, with an additional 3-5 patients per day admitted to the
clinic during normal operating hours for various procedures. Occasional additional clients would
be expected throughout the day for counter sales (i.e. prescription refills, lab sample drop-offs).
Caseload would be expected to grow with the growth of the business.
EXHIBIT 4
Operating Hours
Initially, the business will operate Monday – Friday 8am to 6pm. However, as demand in
the community builds, operating hours could expand into the weekends.
Clients upon arrival will have access to any pet refuse cleaning materials needed (free
bags, wipes, etc) should their pet require it, and sealed trash containers with routine pickup will
be available for disposal. Pets will not be housed nor kenneled outdoors. Thus, odor and noise
produced from business operations are expected to be minimal to none.
Daily Staffing
The hospital will support local, salaried and hourly jobs. The hospital projects to hire an
initial staff of 15 employees including the veterinarians, with growth of the team projected as
the business becomes established and demand grows. The total number of employees
expected to work at the premises on any given day and time is expected to be approximately 8
or less with at least one veterinarian on staff all days.
Noise and Waste
There will be no daytime retail boarding. In addition, sick animals will be hospitalized to
receive medical attention on a short-term basis. Based on the designs of this pet hospital, and
patients will be housed within the facility. This detailed design strategy includes additional
sound-control measures as relevant around the treatment and holding areas. Overall, we
expect to produce no noise that may affect any of the adjacent businesses or residences.
Animal Waste/elimination Animal waste will be controlled inside the facility. Generally,
it will be bagged and disposed of in the trash. Medical waste will be picked up and disposed of
by a professional company. All such deliveries and drop-offs will enter via the rear
loading/service drive of the building.
Public Health
The owner is confident this pet hospital will not cause any public health hazard
whatsoever. Safety and cleanliness protocols are a matter of fact; a licensed veterinarian is
trained in public health and part of the veterinary oath is protection of animal health & welfare
and promotion of public health. By promoting animal health, the hospital is helping the medical
and psychological welfare of animals and their owners.
Traffic
Initially, the pet hospital will operate with one doctor which will allow up to 20 cases per
day. At capacity there will be a maximum of 2 doctors which would allow up to 40 cases per
day. These will be split between the morning and afternoon sessions. The pet hospital will
allow for drop offs at 8am and pick up in the late afternoon/early evening, allowing customers
to come before and/or after work. There is no overnight treatment or boarding; therefore, the
pet traffic will be conducted exclusively during business hours. The maximum number of pets
at any one time will range between 5-10, depending on the number of doctors.
The amount of traffic generated by the customers and their pets will be less than most
of the retail tenants and adjacent restaurants in the shopping center.
Parking
The operations of the pet hospital will require 12 non-dedicated parking spaces for the
maximum number of two DVMs in the same shift. The property has provided a total of 15
parking spaces. These spaces will suffice for the staff and customers dropping off and picking
up their pets. As this is a free-standing building with its own parking lot, we do not anticipate
our use to impact any neighbors.
Summary
This use under the current business model would be beneficial to the health, safety,
peace, morale, comfort, and general welfare of the city. Adequate on-site parking is already
provided and available for the existing and proposed new use. The proposed pet hospital use
will not create an increased traffic flow to the site. Since the pet hospital will only operate
during the day with no boarding or other overnight services, the use will not create a nuisance
for the neighboring commercial and residential properties. The approval of the CUP would be
consistent with the purpose and intent of the zoning as the proposed project is a well-planned
out professional facility use providing a valuable community service.
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