15 Shuster Agreement
PREPARED BY: Gitta Ungvari
Finance Director
Reviewed by: Town Manager, Assistant Town Manager, Town Attorney, and Human Resources Director
110 E. Main Street Los Gatos, CA 95030 ● (408) 354-6832
www.losgatosca.gov
TOWN OF LOS GATOS
COUNCIL AGENDA REPORT
MEETING DATE: 08/05/2025 ITEM NO: 15
DATE: July 9, 2025
TO: Mayor and Town Council
FROM: Chris Constantin, Town Manager
SUBJECT: Adopt a Resolution to Appoint the Town Manager as Plan Administrator for
the Town’s 457(b) and 401(a) Defined Contribution Retirement Plans,
Authorize the Town Manager to Execute Necessary Service Provider
Agreements and Grant Town Manager the Authority to Delegate/Assign
Duties for the Plan to a Fiduciary Investment Advisor Firm and Appropriate
Departments and Staff.
RECOMMENDATION: Adopt a Resolution to (1) appoint the Town Manager as Plan
Administrator for the City’s 457(b) and 401(a) defined contribution
retirement plans; (2) authorize the Town Manager to execute
necessary service provider agreements related to the administration
of the plans; and (3) grant Town Manager the authority to
delegate/assign duties for the plan to Shuster Advisory Group, LLC,
to provide fiduciary investment advisory and plan consultative
services, and appropriate departments and staff to fulfill the Town’s
fiduciary responsibilities and duties as outlined in Article XVI,
Section 17 of the California Constitution.
FISCAL IMPACT:
There is no fiscal impact on the Town from this action. The participants pay the fee, and the
new service agreement will provide significant savings and better investment options to the
plan participants.
STRATEGIC PRIORITIES:
This item aligns with the Core Goal of Fiscal Stability and the strategic priority to ensure
prudent fiscal management.
PAGE 2 OF 3 SUBJECT: Appoint Town Manager as Plan Administrator and Shuster Advisor as Fiduciary for the Town’s 457(b) and 401(a) defined contribution retirement plans DATE: July 9, 2025
BACKGROUND:
The Town provides an employer-sponsored deferred compensation plan under Section 457(b)
of the Internal Revenue Code (“IRC”) and a 401(a) defined contribution plan under that section
of the IRC. The 457(b) Plan provides tax benefits to employees who make deposits into the plan
for their retirement. The 401(a) plan is an employer-sponsored money purchase retirement
plan that allows dollar or percentage-based contributions from the Town for certain employees
as retirement savings. As the sponsor of the plans, the Town has certain fiduciary duties and
responsibilities under State law and Federal law. These duties and responsibilities focus on
ensuring the operation and investment of the plan are for the exclusive purpose of providing
benefits to participants and beneficiaries. Specifically, fiduciary responsibilities include:
• Investing the assets of the plan;
• Administering the plan; and
• Engaging in a prudent process for making all decisions related to the operation of the
plan, including decisions related to the plan's investments and related services.
Because of the increasing complexity of the investment process and associated responsibilities
to fulfill the Town’s fiduciary responsibility to provide plans in the best interests of participating
employees, staff issued a request for proposal for 457(b) deferred compensation and 401(a)
retirement plan services on April 4, 2025. After a thorough review of the responses from all
proponents, Shuster Advisory Group, LLC (“Shuster”) was selected to assist the Town in fulfilling
the Town’s fiduciary responsibility to provide plans in the best interests of participating
employees by providing fiduciary investment advisory services and plan consultative services.
Shuster is a SEC-Registered Investment Advisor with over $9 billion in assets under advisement,
focusing on serving the unique needs of governmental agencies, and special districts serving
over 100 cities, agencies and public entities. Shuster serves as a fiduciary to plan investments
and provides investment selection, monitoring, and management, as well as plan design and
consultative services.
As part of their preparation in response to the Town’s request for proposal, Shuster conducted
a review of the existing plans and identified areas where the plans and pricing can be improved.
Shuster has negotiated an 89% reduction in the 457(b) and 401(a) record-keeping fees without
a reduction in services. Shuster will lead a reorganization of the plans implementing fee
transparency, an open architecture institutional investment menu, and fiduciary oversight
practices.
DISCUSSION:
Based on analysis and final negotiations, it was determined that the 457(b) and 401(a) Plan
participants would benefit by remaining with the current record-keeper, MissionSquare, while
PAGE 3 OF 3 SUBJECT: Appoint Town Manager as Plan Administrator and Shuster Advisor as Fiduciary for the Town’s 457(b) and 401(a) defined contribution retirement plans DATE: July 9, 2025
implementing the significant reduction in costs and enhanced platform, investments, and
services. The estimated positive financial impact to participant accounts from just the fee
reduction alone is $8 million over a 30-year period (this assumes no additional contributions or
distributions and an average 5% annual rate of return). This impact does not consider the
potential for enhanced investment performance from the new, higher-quality, comprehensive,
institutional, and low-cost investment menu, nor any future contributions or distributions.
Below is a summary of independent investment rating and scoring agencies comparing the
plan’s current menu to the proposed new menu.
Scoring/Rating
Agency
RPAG Score (0-
10, 10 is best)
Fi360 Score (100-
0, 0 is best)
Morningstar Rating
(1-5, 5 is best)
Current Menu 7.9 25.6 3.5
New Menu 9.3 11.4 4.1
ENVIRONMENTAL ASSESSMENT:
This is not a project defined under CEQA, and no further action is required.
COORDINATION:
This memo was developed in coordination with the Town Manager’s Office and the Human
Resources Department.
Attachments:
1. Resolution to Authorize the Town Manager as Plan Administrator for 457(b) and 401(a)
plans
2. Agreement with Shuster Advisory Group
3. Shuster Advisory Proposal
1 of 2
Resolution 2025- August 05, 2025
ATTACHMENT 1
DRAFT RESOLUTION 2025-
A RESOLUTION OF THE TOWN COUNCIL OF THE TOWN OF LOS GATOS, AUTHORIZING THE
TOWN MANAGER TO EXECUTE AGREEMENTS TO (1) APPOINT THE TOWN MANAGER AS PLAN
ADMINISTRATOR FOR THE TOWN’S 457(B) AND 401(A) PLANS (“THE PLANS”), (2) AUTHORIZE
TOWN MANAGER TO EXECUTE NECESSARY SERVICE PROVIDER AGREEMENTS RELATED TO
THE ADMINISTRATION OF THE PLANS AND (3) GRANT TOWN MANAGER THE AUTHORITY TO
DELEGATE/ASSIGN DUTIES FOR THE PLAN TO APPROPRIATE DEPARTMENTS AND STAFF TO
FULFILL TOWN’S FIDUCIARY RESPONSIBILITIES AND DUTIES AS OUTLINED IN ARTICLE XVI,
SECTION 17 OF THE CALIFORNIA CONSTITUTION
WHEREAS, the Town provides an employer sponsored 457 Deferred Compensation Plan
and 401(a) Defined Contribution Plan under Section 457(b) and Section 401(a) of the Internal
Revenue Code (IRC) herein known as “the Plans”; and
WHEREAS, the Plans provide tax benefits to eligible employees who make deposits into the plan
for their retirement; and
WHEREAS, MissionSquare provides record-keeping and administrative services for the Plans;
and
WHEREAS, after conducting an RFP for retirement plan fiduciary and consulting services; and
WHEREAS, the Town selected Shuster Advisory Group, LLC to provide retirement plan fiduciary
and consulting services to the Plans, including a review of current plan fees and investments; and
WHEREAS, after reviewing the 457(b) and 401(a) plan data collected, Shuster determined that
plan participants would benefit from a significant reduction in plan costs, and the implementation of an
enhanced investment platform, utilizing the current record-keeper, MissionSquare; and
THEREFORE, BE IT RESOLVED: that the Town Council of Los Gatos hereby authorizes the
following:
The Town Manager of the Town of Los Gatos is authorized as the Plan Administrator of
the 457(b) and 401(a) plans and is authorized to execute necessary service provider
agreements related to the administration of the plans, and to delegate/assign duties
related to the administration of the plans to appropriate departments and staff.
PASSED AND ADOPTED at a regular meeting of the Town Council of the Town of Los
Gatos, California, held on the 5th day of August 2025 by the following vote:
COUNCIL MEMBERS:
AYES:
NAYS:
2 of 2
Resolution 2025- August 05, 2025
ATTACHMENT 1
ABSENT:
ABSTAIN:
SIGNED:
MAYOR OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
ATTEST:
TOWN CLERK OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
ATTACHMENT 2
AGREEMENT FOR CONSULTANT SERVICES
THIS AGREEMENT is made and entered into on (DATE) by and between TOWN
OF LOS GATOS, a California municipal corporation, (“Town”) and SHUSTER ADVISORY GROUP, LLC,
(“Consultant”), whose address is 155 N. Lake Ave., Suite 950, Pasadena, CA 91101. This
Agreement is made with reference to the following facts.
I. RECITALS
1.1 The Town desire to engage Consultant to provide fiduciary investment advisory services and
plan consultative services for the Town’s 457(b) deferred compensation plan and 401(a) defined
contribution plans..
1.2 The Consultant represents and affirms that it is willing to perform the desired work
pursuant to this Agreement.
1.3 Consultant warrants it possesses the distinct professional skills, qualifications, experience,
and resources necessary to timely perform the services described in this Agreement.
Consultant acknowledges Town has relied upon these warranties to retain Consultant.
II. AGREEMENTS
2.1 Scope of Services. Consultant shall provide services as described in that certain proposal
sent to the Town on April 25, 2025 and the related Consultant and Fiduciary
Acknowledgements, which are hereby incorporated by reference and attached as
Exhibit A.
2.2 Term and Time of Performance. This contract will remain in effect until terminated by either
party as defined in Section 4.3 of this Agreement
. Consultant shall perform the services described in this agreement and as further
defined in the Retirement Plan Consulting Services Agreement attached as Exhibit B..
2.3 Compliance with Laws. The Consultant shall comply with all applicable laws, codes,
ordinances, and regulations of governing federal, state and local laws. Consultant
represents and warrants to Town that it has all licenses, permits, qualifications and
approvals of whatsoever nature which are legally required for Consultant to practice its
profession. Consultant shall maintain a Town of Los Gatos business license pursuant to
Chapter 14 of the Code of the Town of Los Gatos.
2.4 Sole Responsibility. Consultant shall be responsible for employing or engaging all persons
necessary to perform the services under this Agreement.
Information/Report Handling. All documents furnished to Consultant by the Town are the Town’s
ATTACHMENT 2
property. All reports and supportive data prepared by the Consultant under this Agreement are the
Consultant’s and Town’s property and copies shall be delivered to the Town upon the completion of
Consultant's services or at the Town's written request. All reports, information, data, and exhibits
prepared or assembled by Consultant in connection with the performance of its servicespursuant to
this Agreement are confidential until released by the Town to the public, and the Consultant shall
not make any of these documents or information available to any individual or organization not
employed by the Consultant or the Town without the written consent of the Town before such
release. The Town acknowledges that the reports to be prepared by the Consultant pursuant to this
Agreement are for the purpose of evaluating a defined project, and Town's use of the information
contained in the reports prepared by the Consultant in connection with other projects shall be solely
at Town's risk, unless Consultant expressly consents to such use in writing. Town further agrees that
it will not appropriate any methodology or technique of Consultant which is and has been confirmed
in writing by Consultant to be a trade secret of Consultant.
2.5 Compensation. Compensation for Consultant's professional services shall not exceed
$31,000 per annum ($2,583.33 per month), inclusive of all costs. This cost is paid directly by
the plan participants. Payment shall be based upon Town approval of each task.
2.6 Billing. The monthly compensation will be deducted from the assets of the retirement
plans identified in Exhibit A pro-rata from participant accounts and will be paid to
Consultant by the record keeper of the plans as described in Exhibit B.
2.7 Availability of Records. Consultant shall maintain the records supporting this billing for not
less than three years following completion of the work under this Agreement. Consultant
shall make these records available to authorized personnel of the Town at the Consultant's
offices during business hours upon written request of the Town.
2.8 Assignability and Subcontracting. The services to be performed under this Agreement are
unique and personal to the Consultant. No portion of these services shall be assigned or
subcontracted without the written consent of the Town.
2.9 Independent Contractor. It is understood that the Consultant, in the performance of the
work and services agreed to be performed, shall act as and be an independent contractor
and not an agent or employee of the Town. As an independent contractor he/she shall not
obtain any rights to retirement benefits or other benefits which accrue to Town
employee(s). With prior written consent, the Consultant may perform some obligations
under this Agreement by subcontracting, but may not delegate ultimate responsibility for
performance or assign or transfer interests under this Agreement. Consultant agrees to
testify in any litigation brought regarding the subject of the work to be performed under
this Agreement. Consultant shall be compensated for its costs and expenses in preparing
for, traveling to, and testifying in such matters at its then current hourly rates of
compensation, unless such litigation is brought by Consultant or is based on allegations of
Consultant's negligent performance or wrongdoing.
ATTACHMENT 2
2.10 Conflict of Interest. Consultant understands that its professional responsibilities are solely
to the Town. The Consultant has and shall not obtain any holding or interest within the
Town of Los Gatos. Consultant has no business holdings or agreements with any individual
member of the Staff or management of the Town or its representatives nor shall it enter
into any such holdings or agreements. In addition, Consultant warrants that it does not
presently and shall not acquire any direct or indirect interest adverse to those of the Town
in the subject of this Agreement, and it shall immediately disassociate itself from such an
interest, should it discover it has done so and shall, at the Town's sole discretion, divest
itself of such interest. Consultant shall not knowingly and shall take reasonable steps to
ensure that it does not employ a person having such an interest in this performance of this
Agreement. If after employment of a person, Consultant discovers it has employed a
person with a direct or indirect interest that would conflict with its performance of this
Agreement, Consultant shall promptly notify Town of this employment relationship, and
shall, at the Town's sole discretion, sever any such employment relationship.
2.11 Equal Employment Opportunity. Consultant warrants that it is an equal opportunity
employer and shall comply with applicable regulations governing equal employment
opportunity. Neither Consultant nor its subcontractors do and neither shall discriminate
against persons employed or seeking employment with them on the basis of age, sex,
color, race, marital status, sexual orientation, ancestry, physical or mental disability,
national origin, religion, or medical condition, unless based upon a bona fide occupational
qualification pursuant to the California Fair Employment & Housing Act.
III. INSURANCE AND INDEMNIFICATION
3.1 Minimum Scope of Insurance:
i. Consultant agrees to have and maintain, for the duration of the contract,
General Liability insurance policies insuring him/her and his/her firm to an
amount not less than: two million dollars ($2,000,000) combined single
limit per occurrence for bodily injury, personal injury and property damage,
and a limit if not less than $1,000,000 coverage for unowned automobiles.
ii. Consultant shall provide to the Town all certificates of insurance, with
original endorsements effecting coverage. Consultant agrees that all
certificates and endorsements are to be received and approved by the
Town before work commences.
iii. Consultant agrees to have and maintain, for the duration of the contract,
professional liability insurance in amounts not less than $1,000,000 which is
sufficient to insure Consultant for professional errors or omissions in the
performance of the particular scope of work under this agreement.
General Liability:
ATTACHMENT 2
i. The Town, its elected and appointed officials, employees, and agents, are to
be covered as insured as respects: liability arising out of activities
performed by or on behalf of the Consultant; products and completed
operations of Consultant, premises owned or used by the Consultant. This
requirement does not apply to the automobile or professional liability
insurance required for professional errors and omissions.
ii. The Consultant's insurance coverage shall be primary insurance as respects
the Town, its elected and appointed officials, employees, and agents. Any
insurance or self-insurances maintained by the Town, its elected and
appointed officials, employees, and agents, shall be excess of the
Consultant's insurance and shall not contribute with it.
iii. Any failure to comply with reporting provisions of the policies shall not
affect coverage provided to the Town, its elected and appointed officials,
employees, and agents.
iv. The Consultant's insurance shall apply separately to each insured against
whom a claim is made or suit is brought, except with respect to the limits of
the insurer's liability.
3.2 All Coverages. Each insurance policy required in this item shall be endorsed to state that
coverage shall not be suspended, voided, cancelled, reduced in coverage or in limits except
after thirty (30) days' prior written notice by certified mail, return receipt requested, has
been given to the Town. Current certification of such insurance shall be kept on file at all
times during the term of this agreement with the Town Clerk.
3.3 Workers’ Compensation. In addition to these policies, Consultant shall have and maintain
Workers' Compensation insurance as required by California law and shall provide evidence
of such policy to the Town before beginning services under this Agreement. Further,
Consultant shall ensure that all subcontractors employed by Consultant provide the
required Workers' Compensation insurance for their respective employees.
3.4 Indemnification. The Consultant shall save, keep, hold harmless and indemnify and defend
the Town, its elected and appointed officials, employees, and agents, from all damages,
liabilities, penalties, costs, or expenses in law or equity that may at any time arise or be set
up because of damages to property or personal injury received by reason of, or in the
course of performing the work described in this contract.
IV. GENERAL TERMS
4.1 Waiver. No failure on the part of either party to exercise any right or remedy hereunder
shall operate as a waiver of any other right or remedy that party may have hereunder, nor
does waiver of a breach or default under this Agreement constitute a continuing waiver of
ATTACHMENT 2
a subsequent breach of the same or any other provision of this Agreement.
4.2 Governing Law and Venue. This Agreement, regardless of where executed, shall be
governed by and construed to the laws of the State of California. Venue for any action
regarding this Agreement shall be in the Superior Court of the County of Santa Clara.
4.3 Termination of Agreement. The Town and the Consultant shall have the right to terminate
this agreement with or without cause by giving not less than thirty days (30) written notice
of termination. In the event of termination, upon request, the Consultant shall deliver to
the Town all plans, files, documents, reports, performed to date by the Consultant. In the
event of such termination, Town shall pay Consultant an amount that bears the same ratio
to the maximum contract price as the work delivered to the Town bears to completed
services contemplated under this Agreement, unless such termination is made for cause,
in which event, compensation, if any, shall be adjusted in light of the particular facts and
circumstances involved in such termination.
4.4 Amendment. No modification, waiver, mutual termination, or amendment of this
Agreement is effective unless made in writing and signed by the Town and the Consultant.
4.5 Disputes. In any dispute over any aspect of this Agreement, the prevailing party shall be
entitled to reasonable attorney's fees, including costs of appeal.
4.6 Notices. Any notice required to be given shall be deemed to be duly and properly given if
mailed postage prepaid, and addressed to:
Town of Los Gatos
Attn: Town Clerk
110 E. Main Street
Los Gatos, CA 95030
Shuster Advisory Group, LLC
Attn: Mark Shuster
155 N. Lake Ave., Suite 950
Pasadena, CA 91101
or personally delivered to Consultant to such address or such other address as Consultant
designates in writing to Town.
4.7 Order of Precedence. In the event of any conflict, contradiction, or ambiguity between the terms
and conditions of this Agreement in respect of the Products or Services and any attachments to
this Agreement, then the terms and conditions of this Agreement shall prevail over attachments
or other writings.
4.8 Entire Agreement. This Agreement, including all Exhibits, constitutes the complete and exclusive
statement of the Agreement between the Town and Consultant. No terms, conditions,
understandings or agreements purporting to modify or vary this Agreement, unless hereafter
made in writing and signed by the party to be bound, shall be binding on either party.
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IN WITNESS WHEREOF, the Town and Consultant have executed this Agreement.
Town of Los Gatos by: Consultant, by:
Chris Constantin, Town Manager
Recommended by:
Gitta Ungvari, Finance Director
Approved as to Form:
Gabrielle Whelan, Town Attorney
Page 7 of 12
EXHIBIT A
SCOPE OF WORK AND CONSULTANT & FIDUCIARY ACKNOWLEDGEMENTS
TOWN acknowledges the following:
1. TOWN, as the responsible plan fiduciary for the Town of Los Gatos 457(b) Deferred Compensation Plan
and 401(a) defined contribution plan (“Plan(s)), has the authority to designate investment alternatives
under the Plan and the related trust, and to enter into an Agreement with third parties to assist in these
and related duties.
2. In performing the Fiduciary Services, CONSULTANT is acting as a fiduciary of the Plan and as a registered
investment advisor under the Investment Advisers Act of 1940.
3. In performing the Non-Fiduciary Services, CONSULTANT is not acting as a fiduciary of the Plan.
4. In performing both Non-Fiduciary Services and Fiduciary Services, CONSULTANT does not act as, nor has
CONSULTANT agreed to assume the duties of, a trustee or the Plan Administrator, and CONSULTANT has
no discretion or responsibility to interpret the Plan documents, to determine eligibility or participation
under the Plan, or to take any other action with respect to the management, administration or any other
aspect of the Plan.
5. CONSULTANT will perform the Fiduciary Services described in Appendix A to the Plan based on the
standard of care as set forth in the Investment Advisor Act of 1940 and, as such, in accordance with the
prudent man rule set forth in ERISA Section 404(a)(1)(B).
6. CONSULTANT will perform the Non-Fiduciary Services described in Appendix B using reasonable business
judgment and shall not be liable for any liabilities and claims arising thereunder, unless directly arising
from CONSULTANT’s intentional misconduct or gross negligence.
7. TOWN acknowledges that CONSULTANT has no responsibility to provide any services related to the
following types of assets: employer securities; real estate (except for real estate funds and publicly
traded REITs); stock brokerage accounts or mutual fund windows; in-plan retirement income annuity
products; participant loans; non-publicly traded partnership interests; other non-publicly traded
securities (other than collective trusts and similar vehicles); or other hard-to-value securities or assets.
Such assets (except for real estate funds, publicly traded REITs, and collective trusts and similar vehicles)
shall be referred to collectively as “Excluded Assets.” The Excluded Assets shall be disregarded in
determining the Fees payable to CONSULTANT pursuant to this Agreement, and the Fees shall be
calculated only on the remaining assets (the “Included Assets”).
8. CONSULTANT does not provide legal or tax advice.
9. Investments are subject to various market, political, currency, economic, and business risks, and may
not always be profitable. As a result, CONSULTANT does not and cannot guarantee financial results.
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10. CONSULTANT may, by reason of performing services for other clients, from time to time acquire
confidential information. TOWN acknowledges and agrees that CONSULTANT is unable to divulge to the
TOWN or any other party, or to act upon, any such confidential information with respect to its
performance of this Agreement.
11. CONSULTANT is entitled to rely upon all information provided to CONSULTANT (whether financial or
otherwise) from reputable third parties or by TOWN, TOWN’s representatives or third-party service
providers to TOWN, the Plan or CONSULTANT, without independent verification. TOWN agrees to
promptly notify CONSULTANT in writing of any material change in the financial and other information
provided to CONSULTANT and to promptly provide any such additional information as may be reasonably
requested by CONSULTANT.
12. CONSULTANT will not be responsible for voting (or recommending how to vote) proxies of any publicly
traded securities (including mutual fund shares) held by the Plan (or its trust). Responsibility for voting
proxies of investments held by the Plan or its trust remain with TOWN (or, if applicable, the Plan
participants).
13. TOWN understands that CONSULTANT: (i) may perform other services for other clients, (ii) may charge
a different fee for other clients, and (iii) may give advice and take action that is different for each client
14. The person signing the Agreement on behalf of TOWN has all necessary authority to do so.
15. The execution of this Agreement and the performance thereof is within the scope of the investment
authority authorized by the governing instrument and/or applicable laws. The signatory on behalf of
TOWN represents that the execution of the Agreement has been duly authorized by appropriate action
and agrees to provide such supporting documentation as may be reasonably required by CONSULTANT.
16. The Plan and related Trust permit payment of fees out of Plan assets. TOWN has determined that the
fees charged by CONSULTANT are reasonable and are the obligation of the Plan; however, if TOWN
desires, it may pay the fees directly, rather than with Plan assets.
17. CONSULTANT agrees to take reasonable steps to protect Private Participant Information and
Plan Investment Data in its possession;
CONSULTANT is not responsible for the assessment of systems and procedures of third
parties for the protection of plan and participant data;
CONSULTANT is not responsible for the actions by or the failure to act by TOWN, by other
service providers, or by Plan participants to protect Data;
CONSULTANT shall have no liability in the event of a Data breach or a violation of
participant privacy rights (under the California Consumer Privacy Act or otherwise) unless
said breach is the direct result of negligence, recklessness, or willful misconduct of an
employee of CONSULTANT.
18. Receipt of Disclosure and Consent to Electronic Delivery. TOWN acknowledges receipt and undertakes
to review and consider the disclosures made by CONSULTANT (including in this Agreement, the Form
ADV Part 2 and CONSULTANT’s Privacy Policy), in particular the portions related to services,
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compensation, and potential conflicts of interest, as well as the remainder of the disclosures concerning,
among other matters, background information such as educational and business history, business
practices such as the types of advisory services provided, the methods of securities analysis used, and
the like.
Further, TOWN consents to electronic delivery (via email or other generally accepted method) of current
and future distributions of CONSULTANT’s Form ADV Part 2 and Privacy Policy. Consent to electronic
delivery may be canceled at any time by sending a written request to CONSULTANT.
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APPENDIX A – FIDUCIARY SERVICES
CONSULTANT will perform the following fiduciary services:
1. Development of an Investment Policy Statement (IPS). The IPS establishes the investment policies and
objectives for the Plan(s), and shall set forth the asset classes and investment categories to be offered
under the Plan(s), as well as the criteria and standards for selecting and monitoring the investments. The
TOWN shall have the ultimate responsibility and authority to establish such policies and objectives and
to adopt the investment policy statement.
2. Consistent with the Investment Policy Statement, CONSULTANT will select the initial investment options
within the Plan(s).
3. CONSULTANT will periodically review the investments within the Plan(s) and shall be responsible for
making additions/deletions thereto.
4. CONSULTANT will provide periodic investment advisory reports that document consistency of fund
management and performance to the guidelines set forth in the IPS, and to make recommendations to
maintain, or remove and replace investment options. Reports to include: Market Overview, In-Depth
Portfolio Summary, Plan Asset Allocation Analysis and Fund Performance Comparison to the Index.
5. Meet with TOWN on a periodic basis to discuss reports and recommendations.
6. Annually review the IPS with the TOWN to ensure it continues to meet the TOWN’s needs.
7. Selection of a default investment for participants who fail to make an investment election.
8. Coordinate the Deferred Compensation Committee meetings, record the meeting minutes and provide
minutes to the attending members.
LIMITATIONS ON FIDUCIARY SERVICES
CONSULTANT shall not be responsible or liable for the recommendations of or services rendered by anyone
other than CONSULTANT. The ability to perform the above services is contingent upon the rules, policies,
processes, and responsiveness to our requests for information of TOWN, plan sponsor, record keeper(s),
and/or third party administrator(s).
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APPENDIX B – NON-FIDUCIARY SERVICES
CONSULTANT will perform the following Non-Fiduciary services:
1. Provide Plan design consulting and Plan document review
2. Provide vendor management/issue resolution
3. Provide consulting assistance on fiduciary best practices
4. Assist in the transition of previous record-keeper(s) and/or Plan provider(s)
5. Provide custom communications when needed
6. Assist in communications with recordkeeper(s) and/or Plan provider(s)
7. Distribute Plan level newsletters
8. Provide RFP services and Plan fee negotiations
9. Incumbent vendor and fee review
10. Contract review support
11. Employee education
12. Provide assistance with mandatory and optional legislative changes
LIMITATIONS ON NON-FIDUCIARY SERVICES
CONSULTANT shall not be responsible or liable for the recommendations of or services rendered by anyone
other than CONSULTANT. CONSULTANT and TOWN/plan sponsor will work together to determine mutually
agreed upon for services requiring both parties coordinate and/or attend. The ability to perform the above
services is contingent upon the rules, policies, processes, and responsiveness to our requests for information
of TOWN, plan sponsor, record keeper(s), and/or third-party administrator(s).
EXHIBIT B - FEE SCHEDULE
1. All fees are billed in arrears.
2. The initial fee will be the amount prorated for the number of days included in the initial billing period
from the effective payment start date.
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3. If this Agreement is terminated prior to the end of a billing period, CONSULTANT shall be entitled to
a fee, prorated for the number of days in the billing period prior to the effective date of termination.
4. All fees will be due and payable within 30 days and are payable to “Shuster Advisory Group, LLC”
5. The annual fee for services shall be as follows:
Beginning with the Effective Date of this Agreement and continuing until the earlier of the date the
plans are converted to a new record-keeper and assets from the prior record-keeper are transferred,
the date the plans are converted to a new record-keeper and the first payroll deferral is processed
by the new record-keeper, or the date it is decided to remain with the incumbent record-keeper and
new pricing is implemented, if applicable, (hereafter known as the “Conversion Date”) the fee for
service shall be $2,583.33 per month. Fees will accrue and be paid from Plan assets to CONSULTANT
by the record keeper upon the Conversion Date.
After the “Conversion Date”, the fee for service shall be $2,583.33 per month. Fees will be deducted
from Plan assets and will be paid to CONSULTANT by the record-keeper.
At CONSULTANT’s discretion the billing period described above may be adjusted to quarterly.