Item 16 Staff Report Adopt Resolution Authorizing the Town Manager to Extend the Contractual Agreement for Systems Support Services with Hewlett-Packard in the Expense of $13,164COUNCIL AGENDA REPORT
DATE: JUNE 6, 1996
TO: MAYOR AND TOWN COUNCIL
FROM: TOWN MANAGER
SUBJECT:
MEETING DATE: 6/17/96
ITEM NO. /
ADOPT RESOLUTION AUTHORIZING THE TOWN MANAGER TO EXTEND THE
CONTRACTUAL AGREEMENT FOR SYSTEMS SUPPORT SERVICES WITH
HEWLETT-PACKARD IN THE EXPENSE OF $13,164
RECOMMENDATION:
Adopt resolution authorizing the Town Manager to extend the contractual agreement for systems support services with
Hewlett-Packard in the expense of $13,164.
BACKGROUND:
Hewlett Packard systems support service provides hardware support, software usage assistance, netware support,
software update licences if applicable, and access to the HP support line 24 hours a day, 7 days per week.
DISCUSSION:
The current Systems Support Agreement with Hewlett Packard, entered into July 1, 1995, will expire June 30, 1996.
The agreement extension will cover the period of 7/1/96 - 6/30/97. Systems support provides the knowledge of qualified
workers who promptly respond to problems and make temporary and permanent repairs that are unable to be performed
by Town staff.
CONCLUSION:
Recommendation that Council extend the Hewlett-Packard Systems Support Agreement.
ENVIRONMENTAL ASSESSMENTS:
Is not a project defined under CEQA, and no further action is required.
FISCAL IMPACT:
Monthly charges for the support services agreement are $1,097 per month for a total of $13,164. The total expense for
the twelve month agreement is to be expended from account #1111-61004 and is fully funded in the proposed 1996-97
operating budget.
Attachments: 1. Resolution
2. Hewlett-Packard Systems Support Agreement
PREPARED BY: MICHELE BRAUCHT
Finance Director
Reviewed by: //Of -Attorney Finance Revised: 6/11/96 8:47 am
Reformatted: 10/23/95
RESOLUTION NO.
RESOLUTION OF THE TOWN OF LOS GATOS
AUTHORIZING THE TOWN MANAGER TO EXECUTE AN
AGREEMENT WITH HEWLETT-PACKARD
FOR SYSTEM SUPPORT SERVICES
WHEREAS, the Town of Los Gatos relies on a Hewlett-Packard computer system
to perform all daily operations; and
WHEREAS, Hewlett-Packard appears to offer the best support service for the
Town's system and its rates are reasonable and comparable; and
WHEREAS, the proposed service agreement would be for a twelve-month period,
RESOLVED, by the Town Council of the Town of Los Gatos, County of Santa
Clara, State of California, that the Town of Los Gatos enter into a contract/agreement with
Hewlett-Packard for systems support services, and that the Town Manager is authorized, and is
hereby directed, to execute said contract/agreement in the name and on behalf of the Town of Los
Gatos.
PASSED AND ADOPTED at a regular meeting of the Town Council of the Town
of Los Gatos, California, held on the _ day of , 199_ by the following
vote:
COUNCIL MEMBERS:
AYES:
NAYES:
ABSENT:
ABSTAIN:
SIGNED:
MAYOR OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
ATTEST:
CLERK OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
RESOLUTION 1996 - 78
RESOLUTION OF THE TOWN OF LOS GATOS
AUTHORIZING THE TOWN MANAGER TO EXECUTE AN
AGREEMENT WITH HEWLETT-PACKARD
FOR SYSTEM SUPPORT SERVICES
WHEREAS, the Town of Los Gatos relies on a Hewlett-Packard computer system
to perform all daily operations; and
WHEREAS, Hewlett-Packard appears to offer the best support service for the
Town's system and its rates are reasonable and comparable; and
WHEREAS, the proposed service agreement would be for a twelve-month period,
RESOLVED, by the Town Council of the Town of Los Gatos, County of Santa
Clara, State of California, that the Town of Los Gatos enter into a contract/agreement with
Hewlett-Packard for systems support services, and that the Town Manager is authorized, and is
hereby directed, to execute said contract/agreement in the name and on behalf of the Town of Los
Gatos.
PASSED AND ADOPTED at a regular meeting of the Town Council of the Town
of Los Gatos, California, held on the 17th day of June, 1996 by the following vote:
COUNCIL MEMBERS:
AYES: Joanne Benjamin, Steven Blanton, Linda Lubeck, Patrick O'Laughlin,
Mayor Randy Attaway/
NAYS: None
ABSENT: None
ABSTAIN: None
SIGNED: /s/ Randy Attaway
MAYOR OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
ATTEST:
/s/ Marian V. Cosgrove
CLERK OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
la HEWLETT
116 PACKARD
Debra Texada March 21, 1996
HEWLETT-PACKARD CO
8000 Foothills Blvd MS 5528 1i
Roseville CA 95747-5528
(800) 544-2796 x7960
S B1J:
MICHELE BRAUGHT
LOS GATOS, TOWN OF
110 EAST MAIN STREET
LOS GATOS CA 95031
HP Support Agreement Proposal: 57007206
Support Identifier: 700014083546831
Dear MICHELE BRAUGHT
Enclosed is a proposal to renew your current System Support Agreement.
Please review this proposal's services, support items, coverage dates, address and
company contacts and advise us of any changes. Pay special attention to any products
appearing for the first time on your agreement as any additions may still be in warranty
status. Be sure to advise us of required modifications prior to submitting your purchase
order.
Please make a note of the support identifier, shown above. In order to facilitate proper
linkage of all your active agreements and provide greater visibility of your support when
dealing with the Response Center on any software -related services, your support
identifier may require change. If this is the case, we will notify you.
To order the support services detailed in this package, please send billing authorization
or the attached Quick Order Form, to the above address. Your authorization should
reference the proposal number and provide invoicing instructions and tax status, as
described on the attached Quick Order Form. Applicable sales tax will be added to your
invoice. Some state laws require that sales tax be applied to both hardware and
software support when purchased together. To claim exemptions, a copy of your
exemption certificate is required. All orders will be processed according to
Hewlett-Packard's Terms and Conditions of Sale and Service.
We would like to take this opportunity to thank you for your valued business and look
forward to serving you in the months ahead. Should you have any questions or require
further assistance, please don't hesitate to contact us.
Sincerely,
Debra Texada
Support Agreements Specialist
/enc.
II►eJHEWLETT
PACKARD
QUICK ORDER FORM
Hewlett-Packard Support Agreement Proposal #57007206
Hewlett-Packard Support Agreement Support Identifier: 700014083546831
Please complete the information below. If your company does not issue purchase order
numbers, please feel free to use this form as your letter of authorization.
Check here if REVISIONS to the enclosed proposal have been indicated.
BILLING OPTIONS (check one):
Annual Invoice
Quarterly Invoice (total annual amount must exceed $500)
Monthly Invoice (total annual amount must exceed $500)
ORDERING OPTIONS (check one):
OPEN-ENDED: Sign below to authorize an "open-ended" invoice authorization
which will allow HP to add products/services to your agreement as necessary and
continue your support from year to year. This option saves you the time and
expense associated with issuing a new p.o. each time support is added, price
changes occur, or end dates are reached. You will be repriced annually and
given 60-days notice. If using an open-ended authorization, please attach
"Invoice to" and "Contact" addresses to this form. Cancellation requires
30-days written notice.
LIMITED: Sign below to receive limited (annual) renewal notification prior to
the expiration of your agreement. If using a limited invoice authorization,
please attach "Invoice to" and "Contact" addresses to this form. Cancellation
requires 30-day written notice.
TAX STATUS: Taxable Tax Exempt Exemption #
If you have not already done so, please forward a copy of your tax exemption certificate
for our files.
Printed Name
Title
Authorized Signature
Invoice Authorization Number
Date
Phone
QUOTATION FOR SUPPORT
SERVICES
HEWLETT
NCCA PACKARD
SUPPORT IDENTIFIER:
SUPPORT AGREEMENT NUMBER:
700014083546831 AGREEMENT START DATE: 07/01/96
2426CM475A
END DATE: 06/30/97
CUSTOMER CONTACT INFORMATION
for Support Services
Please verify names, addresses, and telephone numbers. Contact your Hewlett-Packard Support
Agreements Administrator with any changes.
Support Agreement Contact:
Hardware System Contact:
Equipment Location:
Software System Manager:
Support Materials Ship -To:
Comments:
MICHELE BRAUGHT
(408) 354-6831
LOS GATOS, TOWN OF
110 EAST MAIN STREET
LOS GATOS CA 95031
CHRIS GJERDE
(408) 354-6814
LOS GATOS, TOWN OF
110 EAST MAIN STREET
LOS GATOS CA 95031
CHRIS GJERDE
(408) 354-6814
LOS GATOS, TOWN OF
110 EAST MAIN STREET
LOS GATOS CA 95031
CHRIS GJERDE
(408) 354-6814
LOS GATOS, TOWN OF
110 EAST MAIN STREET
LOS GATOS CA 95031
FOR SERVICE PLEASE CALL 1-800-633-3600
For HP Internal Use Only: 0008791799S
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page
1
1
HEWLETT
QUOTATION FOR SUPPORT SERVICES agrAl PACKARD
SUPPORT IDENTIFIER: 700014083546831 AGREEMENT START DATE: 07/01/96
SUPPORT AGREEMENT NUMBER: 2426CM475A END DATE: 06/30/97
SUPPORT SERVICES SUMMARY
DESCRIPTION OF SUPPORT SERVICES
HP System Support Service. Provides
hardware support, software usage assist-
ance, software update licenses if
applicable, & access to HP SupportLine.
See options for network support details.
Item
Product Number Opt Description Qty List Price
,
H5355A Hardware, Software and Network Support 1 $ 1, 097.00
0P2 4 hr. on -site response, Monday - Friday - 1
ONX Network support - 1
AAH DDS cartridge - 1
OBJ Manuals on paper only - 1
OMG Central system(s) in support group •- 1
OJC S825-842, 645 - 1
OMJ 1-9 systems in support group - 1
Total Monthly Extended Charge $ 1, 097.00
NOTE:
Please see the Summary of Charges page for the expected billing by invoice period.
For HP Internal Use Only: 0008791799S
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page
2
1
QUOTATION FOR SUPPORT SERVICES
z1 HEWLETT
i► PACKARU
SUPPORT IDENTIFIER: 700014083546831
SUPPORT AGREEMENT NUMBER: 2426CM475A
AGREEMENT START DATE: 07/01/96
END DATE: 06/30/97
HARDWARE AND SOFTWARE PRODUCTS SUPPORTED
The following is a list of the products supported under your support services quoted on the previous
page.
Hardware Serial
Product Number Qty Number Description
A 1704A
A1704X -
A2231 A
C1001G
C1503B -
C2471S -
A 1704A 506
A2231A -
A2232A -
A 1704A - 007
C2471S -
C2474S -
A1704A 0E1 -
A 1704A AAH -
2563C -
2563C 049 -
2564C -
2564C 049 -
C2462F -
J2146A
A2231A
C3023T
C3023T 002 -
1
1
1
1
1
1
1
-1
2
1
-1
1
1
1
2
3212A15924
3208A12233
3150E06653
3200A48920
3141 Y07534
3141Y07535
1
1 3151Y06599
1
1
1
1
1 US21001371
1
HP 9000 Model 837S Business Server
HP 9000 Model 837S base SPU
Add on 16 MB memory module
HP 700/92 Terminal - green display.
Embedded Digital Data Storage (DDS)
328 Mbyte Single -Ended SCSI Expansion
Increase main memory to 64 Mbytes
Add on 16 MB memory module
Add on 32 MB memory module
Increase integrated disk to 1.36 Gbytes
328 Mbyte Single -Ended SCSI Expansion
1.35 Gbyte Single -Ended SCSI Expansion
Add powerfail battery back-up system
DDS cartridge
48dbA LPM Line Impact Printer
RS-232-C Interface
840 LPM Dot Matrix Line Printer
RS-232-C Interface
Model 1350F Formatted SCSI-2 Disk Drive
LAN/9000 Link for HP-PB based servers
Add on 16 MB memory module
Series 6000 SCSI Mass Storage System
Specifies For Use w/HP Business Systems
Effective
Date
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
07/01/96
For HP Internal Use Only: 0008791799S
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page
3
1
QUOTATION FOR SUPPORT SERVICES
laHEWLETT
PACKARD
SUPPORT IDENTIFIER: 700014083546831 AGREEMENT START DATE: 07/01/96
SUPPORT AGREEMENT NUMBER: 2426CM475A END DATE: 06/30/97
HARDWARE AND SOFTWARE PRODUCTS SUPPORTED
The following is a list of the products supported under your support services quoted on the previous
page.
Software
Product Number Qty Description
B3108L — 1 HP-UX 9.04 User Licenses for Series 800
B3108L UA7 — 1 32 user license
B3692AA — 1 GlancePlus License for HP9000 Servers
B3693AA — 1 GlancePlus Media/Mn1 for HP 9000 Servers
B2412A — 1 HP C/ANSI C/UX license for Series 800.
J2240A — 1 NetWare v3.11 for HP 9000 S800 - Lic M/M
B2435AA — 1 HP Micro Focus COBOL Run Time Media
B2435AB — 1 COBOL/HP-UX (Micro Focus) Run Time LTU
For HP internal Use Only: 0008791799S
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page 4
QUOTATION FOR SUPPORT SERVICES
la HEWLETT
ILEA PACKARD
SUPPORT IDENTIFIER: 700014083546831 AGREEMENT START DATE: 07/01/96
SUPPORT AGREEMENT NUMBER: 2426CM475A END DATE: 06/30/97
SUMMARY OF CHARGES
for Support Services
Note: The charges by coverage period reflect additions, deletions, and warranties.
Coverage Period
07/01/96 - 07/31/96
08/01/96 - 08/31/96
09/01/96 - 09/30/96
10/01/96 - 10/31/96
11 /01 /96 - 11/30/96
12/01/96 - 12/31/96
01/01/97 - 01/31/97
02/01/97 - 02/28/97
03/01/97 - 03/31/97
04/01/97 - 04/30/97
05/01/97 - 05/31/97
06/01/97 - 06/30/97
Coverage Charges
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
1,097.00
Total $ 13,164.00
All quoted prices are valid for 90 days from March 21, 1996
Prices exclude taxes.
Applicable taxes will be added to the invoice.
For HP Internal Use Only: 0008791799E
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page
5
1
QUOTATION FOR SUPPORT SERVICES
pl H EW LETT
&Ca PACKARD
SUPPORT IDENTIFIER: 700014083546831 AGREEMENT START DATE: 07/01/96
SUPPORT AGREEMENT NUMBER: 2426CM475A END DATE: 06/30/97
RESPONSE CENTER CALLERS
for Support Services
Please verify names and telephone numbers. Contact your Hewlett-Packard Support Agreements
Administrator with any changes.
Software Support Primary Caller:
Alternate Caller:
After Hours Caller:
CHRIS GJERDE
(408) 354-6814
BILL BRUCKART
408-354-6815
For HP Internal Use Only: 0008791799S
Support Order Number: 310502752
Proposal Number: 57007206
Agreement
Page
6
1
p HEWLETT
ILEA
QUOTATION FOR SUPPORT SERVICES
PACKAGE SUMMARY
LOS GATOS, TOWN OF
Support Agreement Number Description
Amount
1. 2426CM475A Hardware, Software and Network Support $
13 ,164.00
Total Support Charges $
NOTE:
All quoted prices are valid for 90 days from March 21, 1996
Please see the Summary of Charges page for the expected billing by invoice period.
Prices exclude taxes. Applicable taxes will be added to the invoice.
13 ,164.00
Support Agreement Number Previous Invoice Authorization
2426CM475A SIG D. KNAPP
Please direct questions about your quotation to your Support Agreements Administrator:
Debra Texada
HEWLETT-PACKARD CO
8000 Foothills Blvd MS 5528
Roseville CA 95747-5528
(800) 544-2796 x7960
Please reference the Support Agreement Number on any correspondence or inquiry. March 21, 1996
TOWN OF LOS GATOS
SIGNATURE PAGE
HP SUPPORT AGREEMENT PROPOSAL: 57007206
Michelle Braucht, Finance Director
APPROVED AS TO FORM:
c11y1go
Date
Larry Anderson, Town Attorney Date
TOWN OF LOS GATOS: HEWLETT-PACKARD COMPANY
INTEGRATED ACCOUNT SUPPORT
By: By:
Knapp, Town Manager Hewlett-Packard Company
ATTEST:
Marian V.
Cosgrove, Town Clerk Date
DEPTMENT:
AGENDA ITEM:
INTERNAL TRACKING
o) axee)
A(PC
qo4i/
RESO/ORD NUMBER:/9, 7iirj
DATE
BY
LIST IN BOOK
b /7
i(//e
ON DISC OR SHARE. FORM SENT TO DEPT.
PUBLISH IF REQUIRED - Date of Publication
ORDINANCES ONLY
WHEN SIGNATURE AND /s/ COPY (1 EACH) returned,
LIST ON SIGNATURE TRACKING & SEND TO MAYOR
b/A1/
-
MAIL TO DISTRIBUTION LIST
NO.of COPIES:
PROOF OF MAILING PREPARED
SIGN BY CLERK/SEAL
ENTER INTO ECM ORDINANCE/RESOLUTION FILE
.Y
)®
FILE IN VAULT
CODIFICATION IF ORDINANCE !
clk:d16:1other\ordres2
OFFICE OF THE TOWN CLERK
ORDINANCES & RESOLUTIONS
ORIGINATING DEFT:
COUNCIL AGENDA DATE:
COUNCIL AGENDA 1I"hM:
SUBJECT:
Number:
Date of Adopt:
RESOLUTION
/ % —7s"
COUNCIL ACTION:
AYES:
NAYS:
ABSENT:
ABSTAIN:
(pp 7/9)
1(p
COUNCIL MEMBERS NAMES:
Number.
Date of Intro:
Date of Adopt:
ZONE CHANGE:
ORDINANCE
Joanne Benjamin, Steven Blanton, Linda Lubeck, Patrick O'Laughlin
Mayor(or. Chairman) RANDY ATTAWAY
ORDINANCES and RESOLUTIONS MUST BE RETURNED TO TOWN CLERK
BY WEDNESDAY AT 12 NOON.
ORDINANCES MUST BE READY FOR IMMEDIATE PUBLICATION
June 17, 1996
Los Gatos, California
KENNEDY MEADOWS BENEFIT ZONE/LANDSCAPING AND LIGHTING DISTRICT #1
8612 TRACT/DESIGNATION AND ANNEXATION/RESOLUTION 1996-74 (12A.14)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-74
entitled, RESOLUTION OF THE TOWN OF LOS GATOS ANNEXING TRACT 8612 INTO
LANDSCAPING & LIGHTING DISTRICT 1, DESIGNATING IT AS KENNEDY MEADOWS
BENEFIT ZONE. Carried unanimously.
KENNEDY MEADOWS BENEFIT ZONE/LANDSCAPING AND LIGHTING DISTRICT #1
8612 TRACT/LEVY & COLLECT ASSESSMENTS/RESOLUTION 1996-75 (12B.14)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-75
entitled, RESOLUTION OF THE TOWN OF LOS GATOS OF ITS INTENTION TO LEVY AND
COLLECT ASSESSMENTS FOR FISCAL YEAR 1996-1997 IN LANDSCAPING AND
LIGHTING ASSESSMENT DISTRICT 1--KENNEDY MEADOWS BENEFIT ZONE, AND TO
SET PUBLIC MEETING AND PUBLIC HEARING TO CONSIDER THE PROPOSED
ASSESSMENTS. Carried unanimously.
BELLA VISTA VILLAGE/8820 TRACT/FINAL MAP/RESOLUTION 1996-76 (14.09)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-76
entitled, RESOLUTION OF THE TOWN OF LOS GATOS APPROVING FINAL MAP OF
TRACT 8820. Carried unanimously.
GANN APPROPRIATIONS LIMIT FOR 1996-97/RESOLUTION 1996-77 (15.06)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-77
entitled, RESOLUTION OF THE TOWN OF LOS GATOS ESTABLISHING THE 1996-97
FISCAL YEAR APPROPRIATION LIMIT FOR THE TOWN OF LOS GATOS. Carried
unanimously.
COMPUTER SYSTEMS SUPPORT/HEWLETT-PACKARD/RESOLUTION 1996-78 (16.28)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-78
entitled, RESOLUTION OF THE TOWN OF LOS GATOS AUTHORIZING THE TOWN
MANAGER TO EXECUTE AN AGREEMENT WITH HEWLETT-PACKARD FOR SYSTEM
SUPPORT SERVICES. Carried unanimously.
CUPOLA/9503 PROJECT/LYNDON CARRIAGE HOUSE/RESOLUTION 1996-79 (17.35)
Motion by Mrs. Benjamin, seconded by Mr. Blanton, that Council adopt Resolution 1996-79
entitled, RESOLUTION OF THE TOWN OF LOS GATOS REJECTING BID RECEIVED ON
PROJECT 9503--J.W. LYNDON CARRIAGE HOUSE CUPOLA RESTORATION AND
AUTHORIZING READVERTISEMENT OF PROJECT FOR BID, Carried unanimously.
TC: D8: MM061796 3