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Attachment 1
SECOND AMENDMENT TO AGREEMENT FOR SERVICES This SECOND AMENDMENT TO AGREEMENT FOR SERVICES is dated for identification this 6th day of June, 2017 and amends that certain FIRST AMENDMENT TO AGREEMENT FOR SERVICES dated June 21, 2016, made by and between the Town of Los Gatos, ("Town,") and UNIVERSAL SITE SERVICES ("Service Provider.") RECITALS A. Town and Service Provider entered an Agreement for Services on August 1, 2015, ("Agreement"), a copy of which is attached hereto and incorporated by reference as Attachment 1 to this Amendment. B. Town desires to amend the Agreement to provide additional compensation and extend the term of the agreement. AMENDMENT 1. Section 2.2 Term and Time of Performance shall read: The term of the service agreement is extended to be effective July 1, 2017 through June 30, 2018. 2. Compensation is amended as follows for FY 2017/18: $3,118.05 monthly payment x 12 = $37,416.60 + 3% CPI increase for an amount not to exceed $38,539.10 3. All other terms and conditions of the Agreement remain in full force and effect. IN WITNESS, WHEREOF, the Town and Service Provider have executed this Amendment. Town of Los Gatos by: Universal Site Services by: Laurel Prevetti, Town Manager Recommended by: Matt Morley Director of Parks and Public Works Approved as to Form: Robert Schultz, Town Attorney Title 1 'Page CLERK D PARTME, 'T AO 11114 ORD Aleft 119'1-9C) REC &BO, FIRST AMENDMENT TO AGREEMENT FOR SERVICES 'this FIRST AMENDMENT TO AGREEMENT FOR SERVICES is dated for identification this 21 't day of June, 2016 and amends that certain AGREEMENT FOR SERVICES dated August 1, 2015, made by and between the TOWN OF LOS GATOS, ("Town,") and UNIVERSAL SITE SERVICES, ("Service Provider"). RECITALS A. Town and Service Provider entered into an Agreement for Services on August 1, 2015 ("Agreement"), a copy of which is attached hereto and incorporated by reference as Attachment I to this Amendment. R. Town desires to amend the Agreement to increase the compensation and extend the term of the agreement. AMEND ENT I , Section 2.2 Term of Pert'ormance is amended to read as follows: The term of the service agreement will be extended from February I, 2016 through June 30, 2017. 2. Section 2.6 Compensation is amended to read as follows: Compensation for services shall not exceed $53,817, effective February 1,2016 through June 30, 2017. 3. All other terns and conditions of the Agreement remain in ft,t11 force and effect. IN WITNESS WI-IEREOF, the Town and Service Provider have executed this Amendment. Town of Los Gatos by: Universal Site Services, by: rel Pre Town Manager Recommended by: a 7 Director of Parks and Pub Approved Robert Schul 'Fowl) Attorney CLERK DEPARTMENT AGR 15.131c AGREEMENT FOR SERVICES 1t1f[ THIS AGREEMENT is made and entered into August 1, 2015 by and bin TOWN OF LOS ., GATOS, a California municipal corporation, ("Town") and UNIVE SI E SERVICES ("Service Provider"), whose address is 760 E Capitol Avenue, Milpitas, CA, 95035. This Agreement is made with reference to the following facts. I. RECITALS 1.1 The Town desires to engage Service Provider to provide garbage and recycling receptacle collection and cleaning services for downtown Los Gatos. 1.2 The Service Provider represents and affirms that it is wining to perform the desired work pursuant to this Agreement. 1.3 Service Provider warrants it possesses the distinct professional skills, qualifications, experience, and resources necessary to timely perform the services described in this Agreement. Service Provider acknowledges Town has relied upon these warranties to retain Service Provider. 2.1 II. AGREEMENT Scope of Services. Service Provider shall provide services as described in that certain Proposal sent to the Town on May 18, 2015, which is hereby incorporated by reference and attached as Exhibit A. 2.2 Term and Tirne of Performance. The term of the service agreement is for a six-month period beginning August 1, 2015 and ending January 31, 2016. 2.3 Compliance with Laws. The Service Provider shall comply with all applicable laws, codes, ordinances, and regulations of governing federal, state and local laws. Service Provider represents and warrants to Town that it has all licenses, permits, qualifications and approvals of whatsoever nature which are legally required for Service Provider to practice its profession, Service Provider shall maintain a Town of Los Gatos business license pursuant to Chapter 14 of the Code of the Town of Los Gatos. 2.4 Sole Responsibility. Service Provider shall be responsible for employing or engaging .11 persons necessary to perform the services under this Agreement. 2.5 information/Report Handling. All documents furnished to Service Provider by the Town and all reports and supportive data prepared by the Service Provider under this Agreement are the Town's property and shall be delivered to the Town upon the completion of services or at the Town's written request. All reports, information; data, and exhibits prepared or assembled by Service Provider in connection with the performance of its services pursuant to this Agreement are confidential until released by the Town to the public, and the Service Provider shall not make any of the these documents or information available to any Page 1 of6 ATTACHMENT 1 individual or organization not employed by the Service. Provider or the Town without the written consent of the Town before such release. The Town acknowledges that the reports to be prepared by the Service Provider pursuant to this Agreement are for the purpose of evaluating a defined project, and Town's use of the information contained in the reports prepared by the Service Provider in connection with other projects shall besolely at Town's risk, unless Service Provider expressly consents to such use in writing. Town further agrees that it will not appropriate any methodology or technique of Service Provider which is and has been confirmed in writing by Service Provider to be a trade secret of Service Provider. 2.6 Compensation. Compensation for services shall not exceed $25,000, inclusive of all costs. Payment shall be based upon Town approval of each task. 2.7 Billing. Billing shall be monthly by invoice within thirty (30) days of the rendering of the service and shall be accompanied by a detailed explanation of the work performed by whom. at what rate and on what date. Also, plans, specifications, documents or other pertinent materials shall be submitted for Town review, even if only in partial or draft form. Payment shall be net thirty (30) days. All invoices and statements to the Town shall be addressed as follows: Invoices: Town of Los Gatos Attn: Accounts Payable P.O. Box 655 Los Gatos, CA 95031-0655 2.8 Availability of Records. Service Provider shall maintain the records supporting this billing for not less than three years following completion of the work under this Agreement. Service Provider shall make these records available to authorized personnel of the Town at the Service Provider offices during business hours upon written request of the Town. 2.9 Assignability and Subcontracting. The services to be performed under this Agreement are unique and personal to the Service Provider. No portion of these services shall be assigned or subcontracted without the written consent of the Town. 2.10 Independent Contractor. It is understood that the Service Provider, in the performance of the work and services agreed to be performed, shall act as and be an independent contractor and not an agent or employee of the Town. As an independent contractor he/she shall not obtain any rights to retirement benefits or other benefits which accrue to Town employee(s). With prior written consent, the Service Provider may perform some obligations under this Agreement by subcontracting, but may not delegate ultimate responsibility for performance or assign or transfer interests under this Agreement. Service Provider agrees to testify in any Iitigation brought regarding the subject of the work to be performed under this Agreement. Service Provider shall be compensated for its costs and expenses in preparing for, traveling to, and testifying in such matters at its then current hourly rates of compensation, unless such litigation is brought by Service Provider or is based on allegations of Service Provider's negligent performance or wrongdoing. Page 2 of 6 2.11 Conflict of Interest. Service Provider understands that its professional responsibilities are solely to the Town. The Service Provider has and shall not obtain any holding or interest. within the Town of Los Gatos. Service Provider has no business holdings or agreements with any individual member of the Staff or management of the Town or its representatives nor shall it enter into any such holdings or agreements. In addition, Service Provider warrants that it does not presently and shall not acquire any direct or indirect interest adverse to those of the Town in the subject of this Agreement, and it shall immediately disassociate itself from such an interest, should it discover it has done so and shall, at the Town's sole discretion, divest itself of such interest. Service Provider shall not knowingly and shall take reasonable steps to ensure that it does not employ a person having such an interest in this performance of this Agreement, If after employment of a person Service Provider discovers it has employed a person with a direct or indirect interest that would conflict with its performance of this Agreement Service Provider shall promptly notify Town of this employment relationship, and shall, at the Town's sole discretion, sever any such employment relationship. 2.12 Equal Employment Opportunity. Service Provider warrants that it is an equal opportunity employer and shall comply with applicable regulations governing equal employment opportunity. Neither Service Provider nor its subcontractors do and neither shall discriminate against persons employed or seeking employment with them on the basis of age, sex, color, race, marital status, sexual orientation, ancestry, physical or mental disability, national origin, religion, or medical condition, unless based upon a bona fide occupational qualification pursuant to the California Fair Employment & Housing Act. in. INSURANCE AND INDEMNIFICATION 3.1 Minimum Scope of insurance: Service Provider agrees to have and maintain, for the duration of the contract, General Liability insurance policies insuring him/her and his/her finn to an amount not less than: one million dollars ($1.,000,000) combined single limit per occurrence for bodily injury, personal injury and property damage. i, Service Provider agrees to have and maintain for the duration of the contract, an Automobile Liability insurance policy ensuring him/her and his/her staff to an amount not less than one million dollars ($1,000,000) combined single limit per accident for bodily injury and property damage. iii. Service Provider shall provide to the Town all certificates of insurance, with original endorsements effecting coverage. Service Provider agrees that all certificates and endorsements are to be received and approved by the Town before work commences. Page 3 of 6 General Liability: The Town, its officers, officials, employees and volunteers are to be covered as insured as respects: liability arising out of activities performed by or on behalf of the Service Provider, products and completed operations of Service Provider, premises owned or used by the Service Provider. The Service Provider's insurance coverage shall be primary insurance as respects the Town, its officers, officials, employees and volunteers. Any insurance or selfinsurances maintained by the Town, its officers, officials, employees or volunteers shall be excess of the Service Provider's insurance and shall not contribute with it. ii. Any failure to comply with reporting provisions of the policies shall not affect coverage provided to the Town, its officers, officials, employees or volunteers. iv. The Service Provider's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the limits of the insurer's liability. 3.2 All. Coverages. Each insurance policy required in this item shall be endorsed to state that coverage shall not be suspended, voided, cancelled, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the Town. Current certification of such insurance shall be kept on file at all times during the term of this agreement with the Town Clerk. 3.3 Workers' Compensation. Inaddition to these policies, Service Provider shall have and maintain Workers' Compensation insurance as required by California law and shall provide evidence of such policy to the Town before beginning services under this Agreement. Further, Service Provider shall ensure that all subcontractors employed by Service Provider provide the required Workers' Compensation insurance for their respective employees. 3.4 Indemnification. The Service Provider shall save, keep, hold harmless and indemnify and defend the Town its officers, agent, employees and volunteers from all damages, liabilities, penalties, costs, or expenses in law or equity that may at any time arise or be set up because of damages to property or personal injury received by reason of, or in the course of performing work which may be occasioned by a willful or negligent act or omissions of the Service Provider, or any of the Service Provider's officers, employees, or agents or any subcontractor. Page 4or6 IV. GENERAL TERMS 4.1 Waiver. No failure on the part of either party to exercise any right or remedy hereunder shall operate as a waiver of any other right or remedy that party may have hereunder, nor does waiver of a breach or default under this Agreement constitute a continuing waiver of a. subsequent breach of the same or any other provision of this Agreement. 4.2 Governing Law. This Agreement, regardless of where executed; shall be governed by and construed to the laws of the State of California. Venue for any action regarding this Agreement shall be in the Superior Court of the County of Santa Clara. 4.3 Termination of Agreement. The Town and the Service Provider shall have the right to terminate this agreement with or without cause by giving not less than fifteen days (15) written notice of termination. In the event of termination, the Service Provider shall deliver to the Town all plans, files, documents, reports, performed to date by the Service Provider. In the event of such termination, Town shall pay Service Provider an amount that bears the same ratio to the maximum contract price as the work delivered to the Town bears to completed services contemplated under this Agreement, unless such termination is made for cause, in which event, compensation, if any, shall be adjusted in light of the particular facts and circumstances involved in such termination. 4,4 Amendment. No modification, waiver, mutual termination, or amendment of this Agreement is effective unless made in writing and signed by the Town and the Service Provider. 4.5 Disputes. In any dispute over any aspect of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, including costs of appeal. 4.6 Notices. Any notice required to be given shall be deemed to be duly and properly given if mailed postage prepaid, and addressed to: Town of Los Gatos Attn: Town Clerk 110 E. Main Street Los Gatos, CA 95030 Universal Site Services Attn: David Sanchez 760 E Capitol Ave Milpitas, CA 95035 or personally delivered to Service Provider to such address or such other address as Service Provider designates in writing to Town. 4.7 Order of Precedence. hi the event of any conflict, contradiction, or ambiguity between the terms and conditions of this Agreement in respect of the Products or Services and any attachments to this Agreement, then the terms and conditions of this Agreement shall prevail over attachments or other writings. Page 5 of 6 4.8 Entire Agreement. This Agreement, including all Exhibits, constitutes the complete and exclusive statement of the Agreement between the Town and Service Provider. No terms, conditions, understandings or agreements purporting to modify or vary this Agreement, unless hereafter made in writing and signed by the party to be bound, shall be binding on either party. IN WITNESS WHEREOF, the Town and Service Provider have executed this Agreement. Town of L CO Gatos by: Service Provider, by: Les WPhi'te, Interim Town Manager David Sanchez Recommended by: att Morley Director of Parks and P !'s$ Works Approved as to Form: Regional Sales Manager Title Page 6 of 6 Since 1458 YOUR PROPERTY, OUR PRIORITY Jim Harbin Facilities and Environmental Program Manager Town of Los Gatos 408 395-5310 JHarbin@LosGatosSCA.gov Dear Jim, 760E Capitol Ave Milpitas Ca 95035 408 229-4581 May 18th 2015 Thank you for the opportunity to participate in your bid opportunity. We have enjoyed working for the city of Los Gatos and are hopeful to expand our service to your fine city. We have put together a detailed information package for your review and look forward to the opportunity to site down with you and discuss the many advantages we believe we can offer you and your city. We are confident we are the best option for your parking lot sweeping services. We took over the portfolio due to a past service providers inability to manage the sites to your service levels and brought it back to your standards. We have learned over the years that as City strive to reduce costs often tunes the lowest price does not guaranty cost savings. There is a set cost to run a machine with an operator, insurance healthcare, overhead and profit per hour. Lowest price in our industry mean service providers will cut corners and not dedicate the required time to complete the job to the satisfactory levels of management and faculties' departments. The results of poor quality is the Iost productivity for management being pulled away from the more pressing aspects of ones job and having to refocus efforts towards dealing with , in this case, garbage cans. One of the last things you should be worried about. With our breadth of services and size of operations we are able to offer economies of scale while not diminishing service quality. A fine balance and when something is not right, we will fix it. Sincerely, David Sanchez Regional Sales Manager Universal Site Services Mobile: 408.210.0836 Desk: 408.907.5848 Email: dsancheziu universalsiteservices,com KII'IG LO r ry Ptr r R7ssj�i ASHI G DAY R PORT W0c>rs t.na4ns i c > srvi wAF 4r x1# A f iv ° ✓ `' p !f -:�� .-�,� $ i Ory,AiL-S E,Fi?l1C Stnce 1958 YOUR PROPERTY, OUR PRIORITY PROPOSAL Downtown Los Gatos Garbage and Recycling Receptacle Collection and Cleaning Services May 12th, 2015 1 Presented To: Mr. Jim Harbin Facilities and Environmental Programs Manage... Town of Los Gatos Downtown Garbage and Recycling Services Proposal 41 Miles Avenue Los Gatos, CA 95030 Phone: 408.395.5310 Email: jharbin@losgatosca.gov Job Location: Town of Los Gatos Presented By: Notes: David Sanchez Regional Sales Manager Universal Site Services, Inc. Mobile: 408.210.0836 Desk: 408.907.5848 I (800) 647-9337 Email: dsanchezt universalsiteservices.cont www.UniversalSiteServices.cotn Thank you for considering Universal Site Services for this opportunity... we are eager to prove to you why, over the past 57 years, we have built a reputation of excellence among the industry and our customers alike. Corporate Offices: 760 E. Capitol Avenue " Milpitas, CA.95035 Ph: 800.647.9337 ^ Fax: 408.258.0122 Milpitas • Stockton • Sacramento * Santa Rosa • Los Angeles • Reno • Phoenix www.UniversalSiteservices.com • Contractor License #907009 Since 1938 YOUR PROPERTY, OUR PRIORITY Table of Contents Section Client Testimonial 2 The Universal Site Services Advantage About our Company Strategy Philosophy Our Mission Transition Planning - Onboarding New Accounts Staffing Organizational Chart We have In -House field teams in place Employee Absenteeism and the Unforeseen Inclement Weather Training Programs Screening & Training Employee Training Program Employee Incentive Program Uniforms Formal Field Inspections Audit/Quality Assurance Program Formal Field Inspections Quality Control Measures Tailgate Meetings Our Process to Address and Fix Quality Issues ICE Equipment and Supplies Emergency Services Our Locations 3 Municipal References 4 Current Clients with Similar Services 5 General Scopes of Work and Services (includes but not limited to) Services Plan 6 Single Point of Contact Biographies of the People Involved Ensuring our Mutual Success 7 Cost Proposal 8 Letter Signed By a Principle of the firm with Authorization Additional Information About Us Conclusion Exhibit 4 - Cost Proposal Page 1 2 2 3 3 3 4 4 4 5 5 5 5 6 6 6 6 6 6 6 7 7 7 8 8 8 8 9 10 11 11 12 13 13 15 Exhibit 1 Corporate Offices: 760 E. Capitol Avenue ^' Milpitas, CA.95035 Ph: 800.647.9337 ^' Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.universalSiteServices.com • Contractor License #907009 Since 1958 rfijaagi YOUR PROPERTY, OUR PRIORITY Client Testimonial Universal Site Services has provided parking lot sweeping and parking lot maintenance at Sunrise Mall in Citrus Heights and we couldn't be more pleased. Universal is very accommodating and immediately responsive to our every need and we have been very impressed with their attention to detail, quality of service and the variety of maintenance services offered. We found Universal Site Services to be very competitive while offering premium priced service, and we have been immensely satisfied with their service and the team assigned to our property. Christi Woodards, General Manager Sunrise Mall Thank you again for your help last weekend. The owners were VERY happy with how things looked and the event was a big success!!! Shelly Cox, Assistant General Manager Jones Lang LaSalle 2. The Universal Site Services Advantage About our Company Founded in 1958 in California's Silicon Valley, Universal Site Services, Inc. has grown into one of the largest and most reputable exterior maintenance providers an the West Coast. With over 57 years experience and one of the largest fleets of exterior maintenance equipment we are a "Complete Site Service" leader. Universal Site Services was proudly recognized as the 14th largest Women Owned Business in the Silicon Valley (Silicon Valley/San Jose Business Journal) and for actively engaging in philanthropic organizations that provides guidance for women aspiring to become future business owners. USS is among the first fully integrated exterior maintenance service providers for large multi -site portfolios as well as individual retail, lifestyle centers, industrial and commercial properties. ounder, teonarsl Ve11a 1955 their respective fields. We simplify exterior facility maintenance services, offering clients a wide range of integrated services managed under a single contract. This makes overall management of those services more efficient, while offering the highest level of customer service and savings. This approach ensures more managers will touch your sites. Our integrated approach looks to innovate, rather than replicate and to deploy resources in the most efficient and effective manner. Our staff is comprised entirely of experts with years of experience within We Opened our Doors in 1968 Our relentless pursuit of providing the perfect customer experience has earned us clients, friends, and fans throughout California, including with some of the biggest companies in the country. Corporate Races: 760 E. Capitol Avenue ^ Milpitas, CA.95035 ^' Ph: 800.647.9337 - Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.UniversalSlteServices.com • Contractor License #907009 Page 1 of 15 YOUR PROPERTY, OUR PRIORITY Strategy Our business has always been centered on our core competencies: Sweeping and Exterior Maintenance. We have grown all of our core services around exterior property maintenance for industrial, commercial, retail, mixed use & highway, residential street and construct type sweeping. We have expanded into new territories throughout California, Arizona, and Nevada through a slow and methodical growth strategy by winning long-term municipal and state road and highway sweeping contracts under our sister company, Contract Sweeping Services, Once under contract we mobilize large commercial grade street sweeping equipment, shop space and local management and man power. We have local facilities in each of the territories we are in unlike our competitors. We then focus on developing market opportunities for ow- other core competencies under the Universal Site Services brand; industrial, retail, mixed use commercial exterior maintenance centered on sweeping services as our lead service offering. We target lifestyle malls, large third party managed portfolios, big box, industrial parks, retail centers, outlet malls. As our book of business expands we focus on day porter opportunities and develop our full service model around portfolios including landscaping, sweeping, portering and exterior maintenance Philosophy We have always been a customer oriented company. Our goal from our inception has been to offer value through the beautification of our client's properties offering a higher level of service at competitive rates with a client orientated rnindset. We have a relentless pursuit of clientele satisfaction and to offer the perfect customer experience which has resulted in a client base that stretches across California and includes companies that are some of the biggest in country. — The needs of our clients come first. We understand our position. We understand we are part of the foundation in ensuring your assets hold and increase their value. We understand we need to have open lines of communication and be dedicated to fixing anything and everything that comes along. We understand our responsibility to report what we are encountering in the field. In short, to be your eyes & ears in the field. We continue to create, innovate and invest on creating an organization to ensure those deliverables. We want to earn your trust through collaborative efforts and develop a long lasting working relationship. Your property is our priority. Our Mission EC.5 flit 7IK'ayS 1\°]id[ V-tlu 5CG' Our Mission is to provide a hands-on, pro -active approach toward the management of our accounts. facilitate the needs of our property managers, while keeping in mind their budgetary requirements. Corporate Offices: 760 E. Capitol Avenue Milpitas, CA.95035 ^ Ph: 800.647.9337 Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles ► Reno • Phoenix www.Universa/SiteServices.com • Contractor License #907009 We will Page 2 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY Founded on the principles of cleanliness and the importance cleanliness plays on the choices end consumers make. We take pride in our reputation for Superior Customer Service and Attention to Detail and that the work we do directly affects our client's reputation and success. We understand that the needs of each customer are unique, so we cater our services to the characteristics of their property and their budget. Transition Planning - Onboarding New Accounts We analyze the sites and break itout by territory • We evaluate locations & field resource readiness along with local capabilities. • Site Visits; Ten-itory/Area Managers and Sales visit each site and do a full evaluation on current condition and create a benchmark • Area Managers begin incorporating site locations into existing routes • Identify underserved areas and ensure adequate staffing and adjust accordingly if necessary • Area Managers meet with field team to discuss SOW and quality expectations. • Once contract commences we begin field introductions with regional/local customer contacts • On site walks with Management and facilities • Quality Checks Once the contract is underway, the field reviews and communications do not cease. Managers continue the field reviews and audit processes with crews to make sure the quality is as expected and contract launch is successful. We're not just banging the phones looking for any mom & pop subcontractor to take on your requirements like many of our competitors. We've cultivated a customer base in each of our territories. We are adding your sites into our pre-existing routes. We can move equipment and personnel around to update and plug in new sites into our routes and ensure they are profitable. Your site gets integrated into our routing system that's been evolving for the last 57 years throughout each territory. Our Infrastructure is in Place We Own Our Equipment With one of the largest fleet of cleaning and maintenance equipment on the West Coast we can dispatch our crews effectively and efficiently to handle our clients needs across the West Coast. We are constantly bringing on new pieces of equipment as each territory continues to expand. We purchased over $3million dollars worth of new equipment in 2014 to replenish and continue our expansion and sweeping coverage throughout the state. Staffing We have a dedicated HR department focused on hiring, training, safety protocols, productivity training and creating a happy working environment. We currently have approximately 315 people employed within our company Opportunity = Retention With our many managerial position and infrastructure we have created a model where people have an opportunity for career advancement. This creates a model for retention of our best people. Corporate Offices: 760 E. Capitol Avenue Milpitas, CA.95035 Ph: 800.647.9337 ^ Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.Universal5iteServices.com • Contractor License #907009 Page3of15 YOUR PROPERTY, OUR PRIORITY Organizational Chart Operations Organira[ional Chan ip ter--" , it _— o-k .near—r>.. 1; r..,. e .914 ;.w. ..x... ` �.na,a•� ".r . _ a. v , Marx 6 .,-...4.w.i—. E m�= �1.« ....,... u.`T ,..., f LI WeT�a� SY..` �irl�ea »vim^....a., I ..1:216.44a Z"°YZ Ef amaK<.L 0.2132.1 amee We have In -House field teams in place. • Territory Managers o Area Managers ■ Crew Leads • Quality Control Teams isam 0•... 1 rac I':saa. C4a: Territory Managers are tasked with the day to day management of the operations, quality control and profitability of their respective territory branches. They are responsible for all aspects of activities within their respective territories. They work hand in hand with area managers fulfilling routing, training, safety, tailgate meetings, quality, education and the personal growth for their respective employees within their territories. Area Manager has field leads, crews and quality assurance personnel under them. They manage scheduling routing, onsite inspections and quality assurance. There are 2 area managers per territory. One area manager focusses on Sweeping and Landscaping and the other manages pressure washing and day porter activities for the region. All managers are tasked with visiting sites on a rotation as well as problem solving service deficiencies. With more eyes on each site Corporate Offices: 760 E. Capitol Avenue ^ Milpitas, CA.95035 Ph: 800.647.9337 - Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.JniversalSiteServices.com ► Contractor License #907009 Page4of15 Since 1958 $144_ YOUR PROPERTY, OUR PRIORITY Employee Absenteeism and the Unforeseen We have a number of contingency plans in place to handle any number of incidences that can happen during a contract period. When you work with Universal Site Services you can be confident that we have the required back up in place to compensate for uncertain issues that do happen. Unforeseen sickness, holidays, and employee absences are not something our clients need to won-y about when contracted with Universal. We have field leads on constant rotation detailing out our properties that step in to handle unforeseen employee absenteeism. Inclement Weather issues are a constant concern in our line of work. We track weather patterns during the winter months to ensure proper scheduling and re -scheduling of work takes place to make certain any weather related scheduling issues are addressed immediately. Fortunately our size and depth we can quickly and efficiently re-route the required crews and equipment to ensure all schedules are quickly amended and put back on track without burdening our clients. Training Programs For us, it all starts at the hiring stage. We are very selective during the hiring process with full background verification, a rigorous interview process, with clean DMV records. Screening & Training ability F entor coach • • advising r of n,n learning motivation educatiz development Our selection of employed for portering services is based upon practle several qualifying factors. The qualities we strive for are clear. knowledge Responsible, Dedicated & Mindful. Clean DMV records, past skill experience operating similar equipment, abilities, employment history, and ability to represent our company in a professional manner and the willingness to learn are all taken into consideration. All employees enrolled and participate in the state mandated DOT (drug diversion program). Each driver must attend weekly Tailgate Safety meetings put on by Universal Site Services HR Safety group. Employee Training Program It all starts at the hiring stage Week 1 - Office Training on company procedures and protocol as well as HR conduct. Territory managers meet with new hires and go over expectations, teach the SOW, routing basics, General Cleaning methods and expectations, truck inspections and basic maintenance protocol. • Company procedures and protocol / conduct. • Expectations and Job Descriptions are reviewed • Educate; SOW, SOP, Safety, OSHA, Industry Overview Week 2 - Ride Along's We begin with ride along's and introduce the equipment, field services, routing, account types, SOW, and the different property types: industrial, parks and recreation, retail, down town association. Week 3 - Crew Assignment Week 4/5 - Routing We start our new porters off with smaller selected account and as their experience and confidence grows so does their route. Management Training Many of our managers have moved into the position through promotions. New managers are on -boarded through a stringent head hunting and similar HR process. Opportunity = Retention Corporate Offices: 760 F. Capitol Avenue Milpitas, CA.95035 ^' Ph: 800.647.9337 » Fax: 408.258.0122 Milpitas • Stockton • Sacramento * Santa Rosa * Los Angeles * Reno * Phoenix www.LlniversalSiteServices.com • Contractor License #907009 Page 5 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY We offer the opportunity to cross train within our other service competencies to cultivate the next group of field Management. This provides our people opportunity that is rewarded for hard work. Employee Incentive Program We are constantly evolving our compensation strategy to keep our people motivated. We come up with creative means to inccntivize our employees. Each different competency is incentivized differently. Within the porter teams we offer reward programs based off of reduction of complaints and service issues, truck conditions on a monthly basis, and days without incident. Our Area Managers are encouragement to give $25 and $50 dollar gift cards to employees whose routes look exceptionally clean and well maintained with attention to the smallest details. Uniforms Our crews are uniformed and outfitted with the latest safety wear. We are contracted with Cintas for Uniform and Uniform Washing Services. Formal Field Inspections Report logs are completed by the on -site teams for review daily by the area and territory managers signed to the project. Audit/Quality Assurance Program • Territory Managers, Area Managers, Crew Leads and Crews are tasked with quality control requirements. Management works on set and floating account review routing to ensure multiple layers of management are physically touching each site over the course of each day, week, month, Formal Field Inspections Managers perform routine inspections of the property. • • Issues are spotted, quality is assured, corrective actions are put in place during visits to ensure the long term goals are on schedule and tasks are being defined for the work crew's next visit. Management will be involved daily and follow up on reports, customer services, and field operations. • • Our incentives programs help ensure higher quality work. quarter. Quality Control Measures Quality control starts with seasoned professional operators and crews in the field. We execute an extensive employee screening plan with continual training and employee development. Most importantly our employees are experienced and professional. Field Supervisors perform weekly inspections of the property. During these visits the supervisor is ensuring the long term goals are on schedule and tasks are being defined for the work crew's next visit. Tailgate Meetings • Territory Managers are required to hold weekly meeting • All operations managers have weekly conference call meetings with Corporate to discuss field operations, concerns, to go over complaint logs and review all corrective actions that have been put into place. Corporate Offices: 760 E. Capitol Avenue ^ Milpitas, CA.95035 Ph: 800.647.9337 ' Fax: 408.258.0122 Milpitas* Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.UniversalSiteServices.com • Contractor License #907009 Page 6 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY Our Process to Address and Fix Quality Issues Identify quality issues before they are brought to our attention by the customer I-C-E Identify & Acknowledge Corrective Action Execute Change ICE When issues are uncovered concerns are address with the appropriate Territog and Area Manager • Communication Corrective actions are put into play • Additional crews are dispatched to resolve the immediate issue • Meeting with Property Manager Before and after Pictures • Meet with field teams Training Standard Operating Procedural Changes • Follow up inspections and communication with field crews to ensure the corrective plans are implemented and followed Equipment and Supplies Our dedication to our equipment is one of our biggest differentiators. We dedicate our entire fleet of exterior maintenance equipment to our clients. We make sure all of our porters are carrying the necessary hand tools to ensure we are ready for the many unforeseen requirements a crew will encounter during a route. Equipment Pick Up Trucks Trailers Tools and Tool Box Small Wears -5& Painters Tool and Scrappers, Knife, Etc.. Pressure Washing Trailer and Reclamation Unit Hoses and Booms Cleaning Agents MSDS Sheets Brooms Hand -Pickers Shovels Dust Pans Corporate Offices: 760 E, Capitol Avenue ^ Milpitas, CA.95035 Ph: 800.647.9337 ~ Fax: 408.258.0122 Milpitas • Stockton o Sacramento s Santa Rosa • Los Angeles • Reno a Phoenix www.UniversalsiteServices.com • Contractor License #907009 Page 7 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY Emergency Services All managers are on duty 24//7. Our estimated time of arrival for emergency call out will be a minimum of I hour during working hours described at 7:00 AM to 5:00 PM Monday — Friday. Arrival for after hour call outs should not exceed 2 hours, A twenty-four (24) hour emergency number is available. All personnel are equipped with communication. We do not need to turn to a Subcontractor to handle emergency issue we manage them with in house support and procedures. Our Locations Universal Site Services has expanded its brick and mortar operations throughout California, Arizona, and Nevada with offices in: Corporate Office: Sacramento Office: Santa Rosa Office: Stockton Office: Los Angeles Office: Reno Office: Arizona Office: 760 E Capitol Ave, Milpitas, CA 95035 3174 Luyung Dr. #3, Rancho Cordova, CA 95742 1599 Hampton Way Santa Rosa, CA 95407 1113 N Shaw Rd, Stockton, CA 95215 1440 North Harbor Blvd., Fullerton, CA 92835 2000 Brierley Way, Sparks, Nv 89434 156 E. Mohave Street, Phoenix, AZ 85004 3 Municipal References City of Saratoga — Residential Street Sweeping & Pressure Washing 19700 Allendale Ave. Saratoga, CA 95070 Rick Torres 408/868-1244 Email: rtmes@saratoga.ca.us Town of Los Gatos — On Grounds Maintenance and Downtown Sidewalk Washing P.O. Box 655 Los Gatos, CA 95031 Steve Regan 408/761-4547 Email: sregan@town.los-gatos.ca_us City of Mountain View — Various Sweeping & Pressure Washing 231 N. Whistnan Road MTV, CA 94039 Bruce Hurlbert 650/903-6257 Email: bruce.hurlburt@mountainview.gov City of Campbell — Various Sweeping 70 N First Street Campbell, CA 95008 Ron Taomina 408/866-2734 Email: ront@cityofcampbell.com cityofcampbell.com 4 Current Clients with Similar Services Stanford Shopping Center Josh Kalkhorst, CSM General Manager Email: JKakkhorst@simon.com Scope of services: We manage the onsite janitorial staff, parking lot sweeping, and pressure washing for Stanford Shopping center which is commonly recognized as one of the flagship lifestyle retail centers in the country. We have On -site management Corporate Offices: 760 E. Capitol Avenue Milpitas, CA.95035 ^' Ph: 800.647.9337 ^' Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www.UniversalSiteServices.com • Contractor License #907009 Page8of15 Since 1958 YOUR PROPERTY, OUR PRIORITY and approximately 20 personnel on a number of shifts. We guarantee all aspects of the center are cleaned to the highest standards. Hacienda Crossing — Colliers International Melody Teixeira Ph: (925) 279-5571 Email: melody,teixeira@colliers.com Scope of services: (6) Six- Pull time porters Daily Sweeping Services Weekly Sidewalk washing and daily spot cleaning One time a year building washing entire center Various daily incidentals for general maintenance Weekly reports of each center Town of Los Gatos Term of contract is 2 years (we have been under contract for the city of Los Gatos for over 5 years now) Value of contract: $32,300.00 Service details: Provided services for power washing the downtown shopping and dining district and provided Labor for various incidentals. City of Mountain View Term of contract is 3 years Value of contract: $75,600.00 Service details: Provide pressure washing services to the city's downtown district. The downtown district is washed 2 times per month from January through to September and 1 time per month during the months of October through December. 5 General Scopes of Work and Services (Includes but not limited to) Day Porter Service: • Garbage & Recycling Receptacles Collection and cleaning: working days on Wednesday, Saturday & Sunday 5am to 8am. • USS will pick up all litter and loose material within a 4ft radius of the trash can & recycle receptacle. • USS shall remove any material placed on top of the receptacle. • USS will remove all litter and loose material that has accumulated between the plastic insert and the decorative metal receptacles ateach service. • All loose material collected shall be bagged and transported to the Town of Los Gatos South Corporate Yard located at 41 Miles Avenue and placed in the designated recycling and Garbage bins. Any organic or putrescent material (e.g. food, pet waste, green waste, ect.), dirt, or other clearly non -recyclable material found around the recycling containers shall be seperately bagged and disposed of as garbage. • Check and make sure that the receptacles are in good working conditiond ie; latches work, locks work, missing lids, broken incerts lids don't need to be touched up with new paint, make sure all receptacles have a liner insert each at service. • Wipe down all Trash Can Receptacles Lids 1 time per week. • Notify Town of Los Gatos manager of any unsafe conditions or potential hazards. • Notify Town of Los Gatos manager of any areas that are unable to be cleaned. • USS will provide All Cleaning Supplies and Trash can liners. Corporate Offices: 760 E. Capitol Avenue ^' Milpitas, CA.95035 Ph: 800.647.9337 ^ Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles a Reno • Phoenix www.tiniversalSiteServices.com a Contractor License #907009 Page9of15 YOUR PROPERTY, OUR PRrORITY • USS will review existing can locations; Relocation and/or additional of cans within 60 days following the start of this contract, USS will meet with the Town and provide recommendations regarding the needs for relocation or additional garbage and recycling receptacles based on USS experience. • USS will relocate cans at no additinaol charge or cost to the Town of Los Gatos. • USS will assign a Manager to act as a single point of contact for this service agreement. USS Management shall at a minimum be available by cellphone to Town Staff during the hours of lam to 5pm Wednesday through Sunday. USS will provide the Town with an emergency phone number that will be available 24 hours a day, 7 days per week, including holidays. (800) 647-9337 Service Plan USS plans on providing the Downtown Los Gatos Garbage and Recycling Collect and Cleaning Services with the following schedule, personel and equipment. If awarded we would welcome the opportunity to sit down with the appropriate town managers and review our plan, discuss the project and ensure all parties or on the same page in regards to expectations and roll out. USS will schedule to service the garbage and recycling receptilces on Wednesday, Saturday & Sunday morning starting at 5am and end at 8am. USS staff will consist of (1) Driver/Day Porter and (1) Day Porter per service day. USS will provide a USS uniformed porter with experience to the proposed work. USS will provide the day porters a refuse -type vehicle with an enclosed body that completely contains all liquids and solid materials. A USS vehicle will be used for collecting all garbage and recyclables in the filed and transporting all trash to the Town of Los Gatos' South Corporation Yard located at 41 Miles Avenue in the appropriate secured plastic bags and deposited them into the designated garbage and recycling bins or dumpster. The day porters will be equiped with a non -toxic biodegradable cleaning agents to clean and wipe down the lids and panels of the trash cans at least 1 time per week. The Porter team will be outfitted with the correct solutions to handle graffiti removal aswell dirt, grime and spills removal andclean up. USS will pick up all litter and loose material within a 4ft radius of the trash can & recycle receptacle and shall remove any material placed on top of the receptacle and remove any material that has accumulated between the plastic insert and the decorative metal receptacles with each service. USS will report all defects, such as broken latches, missing covers, missing or broken inserts. USS will note and advise the Town by email of the defective condition and location no later than Sam on the following day. If the recepticle presents itself to be a hazard to pedestrians or vehicles, USS will report it immediately by phone to the Town. A Universal Site Services account manager will be available 7am to 5pm Wednesday through Sunday. USS will provide the Town an emergency phone number that will be available 24 hours a day, 7 days per week, including holidays. We will also be ready at all times to dispatch additional porter services tat may take place in town. Recepticles will be relocated upon request. The number (800) 647-9337 is designated as an emergancy contact number that is manned 24 hours a day 365 days per year. Corporate Offices: 760 E. Capitol Avenue ^' Milpitas, CA.95035 w Ph: 800.647.9337 Fax: 408.258.0122 Milpitas • Stockton * Sacramento * Santa Rosa • Los Angeles # Reno * Phoenix www.UniversalSiteServices.com * Contractor License #907009 Page 10 of 15 Since 1958 jef'. __, YOUR PROPERTY, OUR PRIORITY After the first 60 days USS will meet with the 1'own of Los Gatos and provide recommendations regarding the needs for relocation or additional garbage and recycling receptacles. We will also discuss our service levels and ensure we are on track with the towns expectations. 6 Single Point of Contact David Sanchez - Regional Sales Manager David has over twenty years' experience and knowledge of interior and exterior janitorial maintenance and sales. His experiences within the exterior maintenance field affords our customers with seasoned and efficient responsiveness to their maintenance requirements with practice experience for getting the job done.. David's capacity to speak Spanish is also a great asset as his ability to communicate and coordinate services with laborers in the field has proven to be of enormous value. Biographies of the People involved Ensuring our Mutual Success Gina Vella — President / Owner Gina joined the Universal Site Services Team in 1990 after years of corporate politics and experience in owning her own clothing line. By clearly understanding the individual needs of each customer Gina has built a strong and attentive team to cater to individuality and partnership philosophy. Gina attributes her success in simple terms, "each customer has individual needs and requirements. Understand what they are and carry through." Joe Vella — Vice President / Owner Joe has worked with the family organization for over 25 years. Joe's history and background is substantiated from years of hard work within the industry. Starting out washing sweepers, Joe has come full circle and has spent much of his career focused on the mechanical side of the business and on City maintenance services. Not only did Joe sweep the streets of San Jose he also worked in litter control for the San Jose Transit Mall. The ownership team of Joe & Gina is unspoiled. Joe brings an unparalleled experience in field operations and equipment functions and Gina brings a fantastic understanding of customer needs, support, management and financial structure. Jerry Nunez — Director of Operations (Direct Overseeing Operations for the Project) Jeny's experience in the outdoor maintenance industry extends over 20 years, 14 with Universal Site Services, Inc. Jerry's involvement with the project will be background operations. Jerry has the unique ability to facilitate Regional Territory Managers and assist field personnel to offer seamless operations and the highest level of quality and expertise. Enrique Ramirez - Area Operations Manager, The Bay Area Enrique has lived in San Jose, California since 2005. Since 2012, Enrique began working for Universal Site Services as a machine operator(sweeper) and quickly moved up the ranks to his current position as Area Manager for the Silicon Valley. His strong customer service and sales background has helped him succeed within our organization. On a more personal note his bi-cultural background and focus on community collaboration has led him in a number of volunteer opportunities and community leadership roles with in his church and the city of Redwood City, He is part of the Kids Ministry and also a worship leader. Enrique attended Oceana High School in Pacifica and attended The North Central Missouri College. Corporate Offices: 760 E. Capitol Avenue "Milpitas, CA.95035 - Ph: 800.647.9337 Fax: 408.258.0122 Milpitas Stockton * Sacramento • Santa Rosa • Los Angeles * Reno • Phoenix www.UniversalSite5ervices.com * Contractor License #907009 Page 11 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY Chris ©ickie — Director of Sales & Marketing Dynamic self-starter with 17 years of accomplished professional experiences both in the corporate environment and as an entrepreneur. Both experiences have led to a successful business path and professional skill sets to take on the never-ending challenges we are constantly faced with in order to develop win -win strategies for all involved. Strong communication skills, teamwork & interpersonal skills to work across multiple constituents with a can't quit attitude. 7 Cost Proposal (Please see Exhibit 4) EXHIBIT ,4--,COST PROPOSAL; iC I . c andRetcy ifig Recepzacte Colliictoors rtd Cleaning Cost Pri3pos.at Perind Cost Basic Collection and Cleaning Services Current Inventory MORtlll asic Collection and Cleaning Services ro'e tied inventory Additional Cost per new garbage rest acte Additional Cost per new recycling receptacle Reduction in Cost for removal of :arb&.e retie • tacle Aper cant Reduction in Cost for removal of re . din, receptacle (pei can Additional Collection and Cleaning Service day (one timet— Recycling ,Only --Protected inventory Additional Collection and Cleaning Service day (ongoing}.- Recycling Only - Projected Invent Additional Collection anti Cleaning Service day (one time -Garbage anti iRec: cling —Pro tided inventory Additional Collection and Cleaning Service day (ongoing) —Garbage and tit din :--Projected Invent° mergence Collection and Cleaning Service Scheduled Day porter cleaning and• collection services hr]ontInl Daily 3,042.00 3,651.33 160_00 957_I 0 34.00 Corporate Offices: 760 E. Capitol Avenue ^ Milpitas, CA.95035 ^' Ph: 800.647.9337 - Fax: 408.258.0122 Milpitas * Stockton + Sacramento * Santa Rosa o Los Angeles o Reno + Phoenix www.UniversalSiteServices.com a Contractor License #907009 Page12of15 Since 1458 YOUR PROPERTY, OUR PRIORITY 8 Letter Signed By a Principle of the Firm with Authorization BID AUTHORIZATION LETTER The undersigned, being a reputable Exterior Maintenance Contractor, hereby submits in good faith and in full accordance with all specifications attached, their bid proposal for Day Porter Services for the Town of Los Gatos Downtown Los Gatos Garbage and recycling Receptacles Collection and Cleaning Services. Respectfully Submitted: BY: Universal Site Services (Company) (Signature) Gina Vella (Name) President (Title) 760 E Capitol Ave Milpitas, CA 95035-6812 (Business Address & Zip Code) (Office of Record) 5-20-2015 (Date) Corporate Offices: 760 E. Capitol Avenue "' Milpitas, CA.95035 ^' Ph: 800.647.9337 ^' Fax: 408.258.0122 Milpitas • Stockton • Sacramento • Santa Rosa • Los Angeles • Reno • Phoenix www,UniversalSiteServices.com • Contractor License #907009 Page 13 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY Additional Information About Us We Manage: • Downtown Centers • Lifestyle Centers • Large Corporate Campuses • Retail and Commercial/Industrial • Portfolio Maintenance Packages • Big Box Retailers • Major Power Centers • Commercial & Industrial Properties it C/O: Property Managers, Assets Managers, Private Investors, R1:1T's. • Residential Street Sweeping Programs • State Highway Sweeping Programs Our Range of Services Include: • Parking Lot Sweeping • Day Porter/Janitorial Services • Pressure Washing & Steam Cleaning • Window Washing & Awning Cleaning • Landscaping maintenance; including all irrigation capabilities & construction • Graffiti Prevention. and Abatement • City Street Sweeping Services • Landscaping • Tenant Improvements (TO, including Vanilla Shell • Painting • Other Property Maintenance: Sign Removal, Bumper & Ballard Replacement • Building Washing/ Window Washing • Special Pick-ups/Special Service - Illegal Dump Pick Up • Bin Hauling What Differentiates Us: • Strong Management infrastructure and employee support • 56 years on experience • Diversity of equipment and practical field knowledge • Our attention to detail matters • In House Crews • Arsenal of Equipment • Our belief that the job is not done until the customer is satisfied • We keep learning to do better and innovating ways to better accomplish the tasks at hand • Rapid reaction to customer demands with Pro -Active Management • Tailored services to target client's critical issues and concerns • Depth of experience in the maintenance and sweeping industry • Proven methods to ensure clients receive consistent services • Superior rapport with client from the initiation and completion of the job • Statewide experience for a balanced state and local perspective • USS has "Feet on the Street" • Corrective action plans • Pictures provided before & after • Quality assurance measures are in place to make sure the work was completed properly • We offer work schedules on a yearly, monthly, weekly, daily basis • We operate the latest in sweeping equipment and diesel exhaust technology • We have full time mechanics operating out of each of our facilities and routinely maintain our equipment Corporate Offices: 760 E. Capitol Avenue ^ Milpitas, CA.95035 Ph: 800.647.9337 Fax: 408.258.0122 Milpitas • Stockton • Sacramento a Santa Rosa e Los Angeles ® Reno • Phoenix www.UniversalSiteServices.com • Contractor License #907009 Page 14 of 15 Since 1958 YOUR PROPERTY, OUR PRIORITY • Experience staff 56 Years history afford confidence in dedication & reliability • Compliant with all City, State and Federal laws for clean water conservation & pollution prevention A Snapshot of the Work We Do • Town of Los Gatos Downtown Pressure Washing and Labor Force • City of Mountain View Downtown Pressure Washing • Hacienda Crossing — Colliers Interniational • Stanford Shopping Center • Target Landscaping and Sweeping • Home Depot Parking Lot Sweeping • County of Santa Clara Streets • Portering, Parking Lot Sweeping, Maintenance, Tennant Clean -Out • Stockton Municipal Street Sweeping • Arizona's Maricopa County Highway Sweeping • Ranch Cordova Municipal. Street Sweeping • City of Pleasanton Municipal Street Sweeping • City of San Ramon Municipal Street Sweeping • Google We Keep Properties Clean & Liability Free Our services are available 24 hours a day, seven days a week, and your satisfaction is guaranteed. We offer personal service. Our equipment is professionally maintained to ensure consistent reliable service. Your complete satisfaction is our goal; we will treat your property as if it were our own. We appreciate the opportunity to be invited to participate in this bid process. We are very confident we can deliver a higher level of cleanliness to you city. We have the experience, knowledge and manpower in the immediate area ready to deploy and begin services at your discretion. More importantly we understand the importance to work with, for, and under your facilities department and how to make critical changes during the course of the contract when required. Sincerely, David Sanchez Regional Sales Manager Universal Site Services Mobile: 408.210.0836 Desk: 408.907.5848 Email: dsanchez{rr;universalsiteservices.com viC t� ,sc chic Lr .0 W t i � rt aa�.r Basic Collection and Cleaning Services Exhibit 1 EXHIBIT 4—COST PROPOSAL . ............. Garbage and Recyling Receptacle Collection and Cleaning Cost Proposal Period Cost Minimum Hours. Current Inventory Monthly $ 3,042.00 Basic Collection and Cleaning Services Projected Inventory Additional Cost per new garbage receptacle Additional Cost per new recycling receptacle Reduction in Cost for removal of garbage receptacle (per can) Reduction in Cost for removal of recycling receptacle (per can) Additional Collection and Cleaning Service day (one time) --Recycling Only --Projected Inventory Additional Collection and Cleaning Service day (ongoing) --Recycling Only- - Projected Inventory Additional Collection and Cleaning Service day (one time) --Garbage and Recycling --Projected Inventory Additional Collection and Cleaning Service day (ongoing) --Garbage and ,Recycling --Projected Inventory Emergency Collection and Cleaning Service Scheduled Day porter cleaning and collection services Monthly Monthly Monthly Monthly Monthly Daily Monthly Daily Monthly Hourly Hourly $ 3,651.33 $ 43.30 $ 64.95 $ 43.30 $ 64.95 $ 160.00 $ 519.00 $ 350.00 $ 957.00 $ 50.00 $ 34.00 Town of Los Gatos RFP for Downtown Garbage and Recycling Receptacle Services n/a n/a n/a n/a n/a n/a n/a n/a n/a nia Page 11 of 11