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7�a\t N of DATE: TO: I T4l35l COUNCIL AGENDA REPORT August 7, 2013 MAYOR AND TOWN COUNCIL GREG LARSON, TOWN MANAGER MEETING DATE: 8/19/13 ITEM NO. r, SUBJECT: CODE COMPLIANCE CONSULTING SERVICES A. AUTHORIZE THE- TOWNMANAGER TO EXECUTE AN AGREEMENT WITH CSG CONSULTANTS, INC. TO PROVIDE PART -TIME CODE ENFORCEMENT SERVICES FOR THE TOWN. B, AUTHORIZE AN EXPENDITURE BUDGET ADJUSTMENT IN THE AMOUNT OF $40,000 IN THE CODE COMPLIANCE PROGRAM (3401- 62318). RECOMMENDATION: Authorize the Town Manager to execute a new agreement with CSG Consultants, Inc. to continue to provide part -time code enforcement services for the Town and authorize a budget adjustment in the amount of $40,000 in the Code Compliance program (3401- 62318). BACKGROUND: Within the Town of Los Gatos, the Code Enforcement Program is administered primarily through the Community Development Department, with some limited assistance from the Police Department and Parks and Public Works Department, The Town had one full -time Code Enforcement Officer until 2008, when the position was eliminated due to budget constraints and the duties were distributed to a variety of staff, including: building inspectors, planners, Attorney's Office, and the Building Official. Given the limited resources, the Code Enforcement Program operates on a reactive basis to complaints from the community, the elected and appointed officials, and the Town Manager's Office, The Town reinstated the Code Enforcement program in December, 2012. The original plan was to use temporary part -time in house staff to help perform Code Compliance services. One part -timd was assigned and at that point other contractual services were required. From December, 2012 PREPARED BY: Sandy L. Baily, Director of Community Development Reviewed by: f�LAssistant Town Manager Town Attorney 42. Finance N: \DEV \TC REPORTS\2013\Consulting Code Compliance Services 8- 19- 13.doe Reformatted: 5/30/02 PAGE 2 MAYOR AND TOWN COUNCIL SUBJECT: Consulting Code Compliance Services August 7, 2013 through June 30, 2013, the Town contracted with CSG Consultants, Inc. to help administer its Code Compliance program. CSG Consultants, Inc. worked with the part -time employee to help re- establish a dedicated Code Compliance program within the Community Development Department. Due to the loss of the part -time employee, CSG will be needed for additional code compliance services. DISCUSSION: CSG Consultants, Inc. has allowed the Town to address code issues that have not received the proper amount of attention over the last several years. Additionally, calls and concerns are now being responded to in a timelier manner. CSG has been very prompt in resolving and closing Town Council and Town Manager referrals as well as following up on cases that are ongoing and take some time to resolve. This Agreement will extend the term to June 30, 2014, as well as adding one day of additional services. Resources required to address and fund the Code Compliance program on a longer term basis will be identified as pant of the 2014/15 operating budget. CONCLUSION: Staff recommends that the Council authorize the Town Manager to execute the agreement with CSG Consultants, Inc. to provide part -time code enforcement services under the supervision of the Director of Community Development and to authorize a budget adjustment in the amount of $40,000. ENVIRONMENTAL ASSESSMENT: This is not a project as defined under CEQA. FISCAL IMPACT: Currently, $50,000 is budgeted in the Code Compliance budget (3401- 62318) for FY 2013/14. An additional $40,000 is needed for services through June 30, 2014. Savings of approximately $35,000 from the loss of temporary part -time employee services will help fiend the additional services of CSG Consultants, Inc., and the remaining $5,000 to be funded by expected operational FY 13/14 revenues exceeding budget /or budget savings. Attachment: l.. Agreement with CSG Consultants, Inc. (includes Exhibits A and B) N: \DEV \TC REPORTS\20- 13 \Consulfing Code Compliance Services 8- 19- 13.doc AGREEMENT FOR CONSULTANT SERVICES THIS AGREEMENT is dated for identification July 31, 2013, and is made by and between TOWN OF LOS GATOS, a California municipal corporation, ("Town ") and CSG CONSULTANTS INC., ( "Consultant "), whose address is 1700 South Amphlett Boulevard, 3rd Floor San Mateo, CA 94402. This Agreement is made with reference to the following facts. This contract will remain in effect from July 1, 2013 to June 30, 2014. I. RECITALS 1.1 The Town desires to engage Consultant to provide part-time code enforcement services. 1.2 The Consultant represents and affirms that it is qualified and willing to perform the desired work pursuant to this Agreement. II. AGREEMENTS 2.1 Scope of Services. Consultant shall provide services as described in that certain proposal "On -Call Code Enforcement Services" sent to the Town on November 20, 2012, which is hereby incorporated by reference and attached as Exhibit A and Letter dated July 30, 2013, attached as Exhibit B. 2.2 Time of Performance. Consultant shall perform the services described in this agreement as follows: The services of Consultant are for a one year period that will commence on July 1, 2013. Town retains the option with the mutual consent of Town Manager and Consultant to renew the contract for a maximum of three optional years. Should Town not renew a contract, the award and authorization of the contract shall automatically expire. Town.shall give Consultant at least 30 days' notice, prior to the cancellation or expiration of the contract. 2.3 Compliance with Laws. The Consultant shall comply with all applicable laws, codes, ordinances, and regulations of governing federal, state and local laws. Consultant represents and warrants to Town that it has all licenses, permits, qualifications and approvals of whatsoever nature which are legally required for Consultant to practice its profession. Consultant shall maintain a Town of Los Gatos business license pursuant to Chapter 14 of the Code of the Town of Los Gatos. 2.4 Sole Responsibility. Consultant shall be responsible for employing or engaging all persons necessary to perform the services under this Agreement. 2.5 Information/Report Handling. All documents furnished to Consultant by the Town and all reports and supportive data prepared by the Consultant under this Agreement are the Town's property and shall be delivered to the Town upon the completion of Consultant's services or at the Town's written request. All reports, information, data, and exhibits prepared or assembled by Consultant in connection with the performance of its services pursuant to this Agreement are confidential until released by the Town to the public, and the Consultant shall not make any of the these documents or information available to any NADEV \Agreements \CSG 7 -1 -13 thru 6- 30- 14.docx ATTACHMENT individual or organization not employed by the Consultant or the Town without the written consent of the Town before such release. The Town acknowledges that the reports to be prepared by the Consultant pursuant to this Agreement are for the purpose of evaluating a defined project, and Town's use of the information contained in the reports prepared by the Consultant in connection with other projects shall be solely at Town's risk, unless Consultant expressly consents to such use in writing. Town further agrees that it will not appropriate any methodology or tecluiique of Consultant which is and has been confirmed in writing by Consultant to be a trade secret of Consultant. 2.6 Compensation. Compensation for Consultant's professional services shall not exceed $90,000, inclusive of all costs. Payment shall be based upon Town approval of each task. 2.7 Billing. Billing shall be monthly by invoice within thirty (30) days of the rendering of the service and shall be accompanied by a detailed explanation of the work performed by whom at what rate and on what date. Also, plans, specifications, documents or other pertinent materials shall be submitted for Town review, even if only in partial or draft form. Payment shall be net thirty (30) days. All invoices and statements to the Town shall be addressed as follows: Invoices: Town of Los Gatos Attn: Accounts Payable P.O. Box 655 Los Gatos, CA 95031 -0655 2.8 Availability of Records. Consultant shall maintain the records supporting this billing for not less than three years following completion of the work under this Agreement. Consultant shall make these records available to authorized personnel of the Town at the Consultant's offices during business hours upon written request of the Town. 2.9 Ass ng ability and Subcontracting. The services to be performed under this Agreement are unique and personal to the Consultant. No portion of these services shall be assigned or subcontracted without the written consent of the Town. 2.10 Independent Contractor. It is understood that the Consultant, in the performance of the work and services agreed to be performed, shall act as and be an independent contractor and not an agent or employee of the Town. As an independent contractor he /she shall not obtain any rights to retirement benefits or other benefits which accrue to Town employee(s). With prior written consent, the Consultant may perform some obligations under- this Agreement by subcontracting, but may not delegate ultimate responsibility for performance or assign or transfer interests under this Agreement. Consultant agrees to testify in any litigation brought regarding the subject of the work to be performed under this Agreement. Consultant shall be compensated for its costs and expenses in preparing for, traveling to, and testifying in such matters at its then current hourly rates of compensation, unless such litigation is brought by Consultant or is based on allegations of Consultant's negligent performance or wrongdoing. N:0EV\Agreements \CSG 7 -1 -13 thru 6- 30- 14.docx Page 2 of 6 2.11 Conflict of Interest. Consultant understands that its professional responsibilities are solely to the Town. The Consultant has and shall not obtain any holding or interest within the Town of Los Gatos. Consultant has no business holdings or agreements with any individual member of the Staff or management of the Town or its representatives nor shall it enter into any such holdings or agreements. In addition, Consultant warrants that it does not presently and shall not acquire any direct or indirect interest adverse to those of the Town in the subject of this Agreement, and it shall immediately disassociate itself from such an interest, should it discover it has done so and shall, at the Town's sole discretion, divest itself of such interest. Consultant shall not knowingly and shall take reasonable steps to ensure that it does not employ a person having such an interest in this performance of this Agreement. If after employment of a person, Consultant discovers it has employed a person with a direct or indirect interest that would conflict with its performance of this Agreement, Consultant shall promptly notify Town of this employment relationship, and shall, at the Town's sole discretion, sever any such employment relationship. 2.12 Edual .Employment Opportunity. Consultant warrants that it is an equal opportunity employer and shall comply with applicable regulations governing equal employment opportunity. Neither Consultant nor its subcontractors do and neither shall discriminate against persons employed or seeking employment with them on the basis of age, sex, color, race, marital status, sexual orientation, ancestry, physical or mental disability, national origin, religion, or medical condition, unless based upon a bona fide occupational qualification pursuant to the California Fair Employment & Housing Act. III. INSURANCE AND INDEMNIFICATION 3.1 Minimum Scope of Insurance: Consultant agrees to have and maintain, for the duration of the contract, General Liability insurance policies insuring him /her and his /her firm to an amount not less than: one million dollars ($1,000,000) combined single limit per occurrence for bodily injury, personal injury and property damage. ii. Consultant agrees to have and maintain for the duration of the contract, an Automobile Liability insurance policy ensuring him /her and his /her staff to an amount not less than one million dollars ($1,000,000) combined single limit per accident for bodily injury and property damage. iii. Consultant shall provide to the Town all certificates of insurance, with original endorsements effecting coverage. Consultant agrees that all certificates and endorsements are to be received and approved by the Town before work commences. iv. Consultant agrees to have and maintain, for the duration of the contract, professional liability insurance in amounts not less than $1,000,000 which is sufficient to insure Consultant for professional errors or omissions in the performance of the particular scope of work under this agreement. NADEV \Agreements \CSG 7 -1 -13 thru 6- 30- 14.docx Page 3 of 6 General Liability: i. The Town, its officers, officials, employees and volunteers are to be covered as insured as respects: liability arising out of activities performed by or on behalf of the Consultant; products and completed operations of Consultant, premises owned or used by the Consultant. This requirement does not apply to the professional liability insurance required for professional errors and omissions. ii. The Consultant's insurance coverage shall be primary insurance as respects the Town, its officers, officials, employees and volunteers. Any insurance or self-insurances maintained by the Town, its officers, officials, employees or volunteers shall be excess of the Consultant's insurance and shall not contribute with it. iii. Any failure to comply with reporting provisions of the policies shall not affect coverage provided to the Town, it's officers, officials, employees or volunteers. iv. The Consultant's insurance shall apply separately to each insured against whom a claim is made or suit is brought, except with respect to the limits of the insurer's liability. 3.2 All Coverag_es.. Each insurance policy required in this item shall be endorsed to state that coverage shall not be suspended, voided, cancelled, reduced in coverage or in limits except after thirty (30) days' prior written notice by certified mail, return receipt requested, has been given to the Town. Current certification of such insurance shall be kept on file at all times during the term of this agreement with the Town Clerk. 3.3 Workers' Compensation. In addition to these policies, Consultant shall have and maintain Workers' Compensation insurance as required by California law and shall provide evidence of such policy to the Town before beginning services under this Agreement. Further, Consultant shall ensure that all subcontractors employed by Consultant provide the required Workers' Compensation insurance for their respective employees. 3.4 Indemnification. The Consultant shall save, keep, hold harmless and indemnify and defend the Town its officers, agent, employees and volunteers from all damages, liabilities, penalties, costs, or expenses in law or equity that may at any time arise or be set up because of damages to property or personal injury received by reason. of, or in the course of performing work which may be occasioned by a willful or negligent act or omissions of the Consultant, or any of the Consultant's officers, employees, or agents or any subconsultant. NADEV \Agreements \CSG 7 -1 -13 thru 6- 30- 14.doex Page 4 of 6 IV. GENERAL TERMS 4.1 Waiver. No failure on the part of either party to exercise any right or remedy hereunder shall operate as a waiver of any other right or remedy that party may have hereunder, nor does waiver of a breach or default under this Agreement constitute a continuing waiver of a subsequent breach of the same or any other provision of this Agreement. 4.2 Governing Law. This Agreement, regardless of where executed, shall be governed by and construed to the laws of the State of California. Venue for any action regarding this Agreement shall be in the Superior Court of the County of Santa Clara. 43 Termination of Agreement. The Town and the Consultant shall have the right to terminate this agreement with or without cause by giving not less than fifteen days (15) written notice of termination. In the event of termination, the Consultant shall deliver to the Town all plans, files, documents, reports, performed to date by the Consultant. In the event of such termination, Town shall pay Consultant an amount that bears the same ratio to the maximum contract price as the work delivered to the Town bears to completed services contemplated under this Agreement, unless such termination is made for cause, in which event, compensation, if any, shall be adjusted in light of the particular facts and circumstances involved in such termination. 4.4 Amendment. No modification, waiver, mutual termination, or amendment of this Agreement is effective unless made in writing and signed by the Town and the Consultant. 4.5 Disputes. In any dispute over any aspect of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, including costs of appeal. 4.6 Notices. Any notice required to be given shall be deemed to be duly and properly given if mailed postage prepaid, and addressed to: Town of Los Gatos CSG Consultants Inc. Attn: Town Clerk Attn: Robert L. Cushing, Code Enforcement 110 E. Main Street Manager Los Gatos, CA 95030 1700 S. Amphlett Boulevard, 3rd Floor San Mateo, CA 94402 or personally delivered to Consultant to such address or such other address as Consultant designates in writing to Town. 4.7 Order of Precedence. In the event of any conflict, contradiction, or ambiguity between the terms and conditions of this Agreement in respect of the Products or Services and any attachments to this Agreement, then the terms and conditions of this Agreement shall prevail over attachments or other writings. 4.8 Entire Agreement. This Agreement, including all Exhibits, constitutes the complete and exclusive statement of the Agreement between the Town and Consultant. No terms, NADEV \Agreements \CSG 7 -1 -13 thru 6- 30- 14.docx Page 5 of 6 conditions, understandings or agreements purporting to modify or vary this Agreement, unless hereafter made in writing and signed by the party to be bound, shall be binding on either party. IN WITNESS WHEREOF, the Town and Consultant have executed this Agreement. Town of Los Gatos by: Greg Larson, Town Manager Recommended by: Sandy L. Baily Director of Community Development Approved as to Form: Judith J. Propp, Town Attorney Consultant, by: Cyrus Kianpour, P.E., P.L.S. President, CSG Consultants, Inc. Title NADEV \Agreements \CSG 7 -1 -13 thru 6- 30- 14.docY Page 6 of 6 November 20, 2012 Mr, Todd Capt.lrso Director of Parks & Public Works Town of Los Gatos 41 Miles Avenue Los Gatos, CA 95030 Re: Oni -Call Code Enforcement Services Dear Mr. Capurso: -thank `you for your interest in CSG's services and for the opportunity to submit our proposal for on -call code enforcement services for the Town of Los Gatos. The attached proposal describes the scope of services discussed in your meeting with Robert Cushing and addresses needs and priorities identified in the August 29;.2012, Los Gatos. Town Council Agenda Report pies- ented- at:the Town Council meeting on September 4; 2012, CSG code enforcement staff, brings' over 30' years of combined experience providing code enforcement services to communities throughout the Bay Area and the State. We will draw upon this experience in seamlessly serving as a code- enforcement practitioner for the Town, This work will include providing inspections and case management of existing and future violations, and in on regulations and Town policies to property owners, businesses, residents, Town staff and elected officials. In addition, we will seek to improve processes and policies as needed and feasible during; the.course of our work. Our inspectors are sea soned, self- reliant decision makers Who tcel in" understanding' and addressing the specific needs of communities in which they°work. They operate with an „tanderstanding that most code enforcement cases can be solved through voluntary compliance. CSG has built its reputation on this cooperative approach. In cases requiring a stronger approach, our inspectors�aee highly experienced in preparing administrative citations, facilitating administrative hearings and testifying in court on behalf of clients. Robert Cushing will serve as the Program Manager for this contract, His contact information follows: Robert L. Cushing, Code Enforcement Manager Office: (650) 522 -2500 Mobile: (650) 333 -0854 robertc @csgengr.corn We look forward to extending our services to the Town and are eager to get started, i am available to -- answer any questions you may have regarding our services and staffing. Sincerely, Pres h s t 1700 South Amphlett Boulevard, 30 Floor; San Woo, CA; 04402 Phone. 660-622-'2500; Fdw 650-52242569.._' Emall: csgstaff ®cSgengrcom online at yy w csgwebsitexom Scope of ices Code enforcement is a crucial community service in the Town of Los Gatos. Competent enforcement promotes health and safety, enhances economic development and preserves the quality of life that residents expect Blighted conditions including vacant lots, overgrown weeds, dilapidated buildings, missing or broken windows and screens, inadequately maintained properties and Inoperable vehicles all contribute to neighborhood deterioration. Our code enforcement services will identify and resolve these and other building, construction, zoning, housing and nuisance violations by working constructively with property owners to ensure their compliance with the Municipal Code. CSG proposes to provide part -time code enforcement services for the Town utilizing one Code Enforcement Officer, Lamonte Mack, up to 24 hours per week with oversight by CSG's Program Manager. Our Code Enforcement Officer will work under the direction of the Director of Parks and Public Works and in close harmony with the Building Official, Building Division staff, Planning Division staff and other employees as directed. If required, additional code enforcement staffing and administrative resources can be provided through CSG`s gay Area offices. Our Code Enforcement professionals will quickly get- up -to- speed on department processes and policies, and will efficiently address complex code enforcement issues while promoting the Town's code enforcement program. Our officers are trained to maintain thorough and accurate records, have excellent written and verbal skills, and ensure prompt communications with all involved parties. CSG's Program Manager will provide direction to the Code Enforcement Officer and conduct regular reviews of the Officer's work. The Program Manager will meet with the Director to discuss accomplishments and milestones, will participate in department meetings as needed, and accompany inspectors and other staff on field visits when appropriate. Program Priorities In the August 29, 2012 Council Agenda Report, Code Enforcement (or "Neighborhood Preservation's was identified as an integral function of municipal government. The Report discussed various code enforcement approaches used by communities, and identified issuing notices of violation as a first step toward voluntary compliance. This report, along with communications and publications from community groups such as the "Los Gatos Patch," identified community interest in a more proactive code enforcement model, especially when dealing with recurring blight issues in various neighborhoods. We expect to implement this model along with the use of administrative remedies and citations —both administrative and criminal—to encourage compliance. Our approach will emphasize efficient identification of violations and taking progressive action to resolve the issues. The Report also identified a need for a significant increase in proactive code enforcement activity especially in cases of illegal uses, lack of compliance with Conditional Use Permit conditions, and property maintenance issues. Further, it identified a need to focus proactive enforcement in neighborhoods with a history of violations. CSG's Code Enforcement Officers are adept proactive enforcement and at addressing these types of violations — and understand this activity to be a priority under this scope of work. It is anticipated that this approach may significantly add to the work load. Additional Services In addition to providing code enforcement services and oversight, CSG is available, under a separate scope of work, to provide a formal review of the Town's existing code enforcement program. CSG has successfully;performed this service for other communities, Elements of this work can include, but are not limited to, reviewing and recommending modifications to; Municipal codes Code enforcement policies and procedures Administrative remedies process 0 Staffing- levels 6 Case management practices C Code enforcement tools (e,g,, optimization of existing software and the addition of new hardware) CSG is also available to facilitate community focus groups and to train Town staff in delivering code enforcement and related services, 2 References CSG has over 21 years of experience in providing professional municipal services to jurisdictions throughout California, Our track record of success with our clients is outstanding and we encourage you to contact our references with any questions or clarifications that you might require, The following references are examples of Bay Area communities in which we provide code -enforcement services, City of Marina Christine di Iorio Director Community Development Department 209 Cypress Avenue Marina, CA 93933 831- 884 -1220 831 -884 -9654 fax cdirori0 @c4 marina, ca, us - Code - Enforcement Services -since March 2007. C €ty of Monte Sereno Brian Loventhal City Manager 18041 Saratoga Los Gatos Road Monte Serena, CA 95030 408- 354 -7630 408 -354 -7653 fax bloventhal@montesereno. org Code Enforcement Services since September, 2005. City of Pittsburg Curtis Smith Chief Building Official Development Services 66 Civic Avenue Pittsburg, CA 94565 925- 252 -4910 925 - 252 -4814 fax csmith @ci, pittsb urg, ca, us Code Enforcement Services 2006 -2008, Town of Los Altos Hills Carl Cahill City Manager 26379 Fremont Road Los Altos Hills, CA 94022 650 -947 -2515 650 - 941 =3160 fax nPegueros@losaltoshills.ca.gov Code Enforcement Services for 2008 -2009 and Administrative Hearing Officer Services since 2008. Town of Atherton George Roderlcks City Manager 91 Ashfield Road Atherton, CA 95678 650 - 752 -0500 650,752 -0500 fax jdanielson@ci. atherton, ca. us Code Enforcement Seivices since 2007, City of ldalf Moon Ray Laura Snideman City Manager 501 Main Street Half Moon Bay, CA 94019 650 -726 -8270 650 - 726 -8261 fax Isnideman@hmbclty, com Fee Schedule The fee schedule for the proposed code enforcement work is as follows; Role Hourly Rates CodeEnforcement Officer .... . .. . . .......... . . . ...................... . . .......... . .. $85 Code Enforcement Program Manager .. .. . ... . .. . .. . $103 CSG Administrative Support Staff (if needed) ............. . . . ........ . . . . ............. TBD All hourly rates Include overhead costs Including, but not limited to, salaries, benefits, Workers Compensation Insurance, office expenses, etc. The Code Enforcement Officer will work a maximum of 24 hours each week under the direction of the Town s Public Works Director with the hours and days of the week to be mutually agreed upon by the Director and the CSG Program Manager. Should the scope of work change or circumstances develop which necessitate special handling, CSG will notify the Town prior to proceeding. Annual adjustments may be made by mutual agreement based upon current CPI. CSG w111 mail an in voice at the beginning of every month for services rendered during the previous month, CSG is prepared to commence services to the Town immediately upon execution of a contract. Code Enforcement Sta ff The primary Code Enforcement Officer will be Lamonte Mack, working under the direction of Robert L. Cushing, Code Enforcement Manager. Employee profiles for CSG Code Enforcement staff including additional employees available for service are provided on the following pages. 0 ROBERT L. CUSHING Code Enforcement Manager LICENSES/ CERTIFI.CATIONS Registered Environmental Health Specialist I.3000 Law Enforcement PC 832 Certificate j Newark Police Department California Community College Credential Various Cal EPA Solid Waste and Environmental Certifications EDUCATION 13A. Degree, Environmental Health San Jose State University, San Jose, CA M.A. Degree, Public Health Education San Jose State University, San Jose, CA Mr. Cushing manages Code Enforcement Services for CSG Consultants Inc., and has over 30-years-experience enforcing health and safetycodes, the abatement of abandoned vehicles, enforcing local regulations and writing legislation, With expertise in investigation, mediation, conflict management and California vehicle code violations, Mr, Cushing brings a thoughtful proactive approach to resolving problems. With the City of Pittsburg, Mr. Cushing proposed policies and procedures to develop a Rental Housing Inspection program that I improved the quality of the City's housing stock enabling it to be more financially self - sustaining. He developed scheduling and budget aspects for the program and presented his recommendations to City Council. In the cities of Atherton, Marina, and Monte Sereno, Mr. Cushing performs code compliance inspections and periodically reviews the enforcement programs. His approach to the resolution of long- standing cases results in the elimination of complaint back -logs. While in Pittsburg, Pinole, and Los Altos Hills, Mr. Cushing analyzed program efficiency and effectiveness and developed procedures to enhance outdated Code Enforcement programs and he initiated and implemented a dangerous tree enforcement program in Los Altos Hills. Mr. Cushing is currently auditing the entire Code Enforcement Program for Monterey County, Mr, Cushing currently serves as the Chief Executive Officer for the Santa Clara County Abandoned Vehicle Authority oversees and Agency budget of $1.7 million dollars and 15 member cities, Prior to joining CSG, Mr. Cushing worked in San Jose, California's third largest city in a variety of jobs including Chief of Code Enforcement, Secretary of the Code Enforcement Appeals Commission and the President of the City of San Jose Management Employees Association. Code Enforcement Supervisor 1985 — 2005 — City of San Jose, San Jose, CA Chief of Code Enforcement Code Enforcement Supervisor Directed enforcement of the zoning and Municipal Code Directed corrective action including administrative remedies Supervised 30 Vehicle Abatement Officers and 15 Code Enforcement Officers Directed enforcement of the California Vehicle Code Secretary to the San Jose Appeals Hearing Board Implemented Appeals Hearing Board Resolutions Secretary to the San Jose Independent Hearing Panel for Solid Waste Implements Independent Hearing Panel Solid Waste Orders ,acting Chief J Code Enforcement Division 1994 -1995 - City of San Jose Managed Division of 80 employees Chief Executive Officer 1995 to Current — Santa Clara County Vehicle Abatement Authority Represents the Joint Powers Agency as CEO and Legislative Representative for 15 Santa Clara County Cities In Sacramento for vehicle abatement Issues. President - City Association of Management Personnel — Camp 1989 - 2005 5 LAMONTE MACK Code Enforcement Officer LICENSES / CERTIFICATIONS Certified Code Enforcement Officer (Recertification Pending) Animal Law Enforcement Training Academy (Basic & Advanced) Powers of Arrest (PC 832) NCIC Training EDUCATION Administration of Justice, Chabot College, Hayward, CA Mr. Mack has over 12 years of investigation experience enforcing local municipal and zoning regulations related to health and safety codes. Mr. Mack has successfully worked in culturally diverse communities and has expertise in gaining voluntary compliance. Mr. Mack's experience includes mediatian,%conflict management and invesiagaWns with regard to code violations. Prior to joining CSG, Mr. Mack performed code enforcement services for the Cities. of Millbrae and Fremont: In this capacity, he enforced municipal code and zoning ordinance violations in the City of Millbrae's business district proactively pursuing high- visibility issues, These included signs, blight, graffiti, maintenance, etc. Mr. Mack also successfully implemented the Mountain Bike Program which increased visibility and awareness on behalf of the biking community., While working for the City of Fremont, Mr. Mack enforced' municipal codes and zoning ordinances throughout the City. Mr. Mack's diverse background in code enforcement has provides clients with a proactive approach to resolving code violations. In the City of San Francisco, Mr. Mack served as a General Manager for the Tenderloin Neighborhood Development Corporation. In this capacity he served as the property manager for a 104 -unit residential hotel, supervised a staff of 11, collected rent, and provided accounting, budgets and reports for the Corporation; as well as investigating and mediating incident and crime reports. In addition to code enforcement, Mr. Mack served as the Communications Sergeant for the Humane Society of Santa Clara Valley. In this role, he managed a multi -city code enforcement program, investigated vicious dogs, animal cruelty and was instrumental in enacting new policies on behalf of the Humane Society, In addition, Mr, Mack`w "rote a procedures manual for the Agency's newly created code enforcement program. Mr. Mack's work as an Aniffial Control Officer provided experience in patrolling assigned areas and responding to calls for animal control services. Mr. Mack also has significant experience working for the Housing Authority of Alameda and Santa Clara Counties, As a Resident Manager for Housing Authority in Alameda County, Mr. Mack performs` on-site ,property manager tasks for the County's Affordable Housing Complex, as well as working to resolve varied community issues on behalf of the County. He provided similar services for Santa Clara County where he conducted inspections of housing units involved in the County's `Section 8' Program. As a Credit /Legal Assistant for Woodmont Real Estate Services in Belmont, Mr. Mack served as the fair housing gauge for 30 apartment communities; using credit reports, public records and financial data to successfully manage them. In addition, Mr. Mack managed collections and evictions for approximately IS apartment complexes reconciling- collection agency accounts and overseeing the entire process. D SHEILA LAURIE Code Enforcement Officer LICENSES/ CERTIFICATIONS Certified Code Enforcement Officer, SCAco Law Enforcement PC 832 Certificate EDUCATION Associate Arts Degree, Southwood Technical, Ontario, Canada Ms. Laurie has'over 20 years experience in enforcing health and safety codes and local regulations, Ms. Laurie worked for CSG as a contract Code Enforcement Inspector in the City of Watsonville, where she established a successful program of code enforcement and abatement that allowed the City to continue the program following her initial efforts. In the City of Salinas, Ms. Laurie performed code compliance inspections and initiated enforcement activities, She proactively approached issues -with a- combination of sensitivity and firmness, earning praise from her supervisors and respect from her clients, Prior to joining CSG, Ms. Laurie worked in Salinas, California for nearly 30 years in varying capacities including traffic engineering, urban planning, long -range planning and code enforcement. Cade Enforcement Officer 2005 — City of Watsonville, CA Developed procedures and forms to Initiate code enforcement activity Enforced the Zoning and Municipal Code Inspected housing and code enforcement complaints Initiated corrective action including administrative remedies Code Enforcement; Officer 1974 -2005 — City of Salinas, CA Enforced the Zoning and Municipal Code Inspected housing and code enforcement complaints Initiated corrective action including administrative remedies 7 MICHAEL HARRIS Code Enforcement Officer LiCENOS / CERTiFICATiONS California Code Enforcement Officers Association (CACEO). EDUCATION A.A. Degree, Criminal Justice Riverside City College, Riverside, CA Mr. Harris serves as a Code Enforcement Officer for CSG Consultants and has over 24 years experience in the industry, In this capacity he is responsible for enforcing property cleanup, abatement of abandoned vehicles and ensuring health and safety code compliance., Mr. Harris also enforces the lien process for recovery of costs pertaining to non compliance and has established criminal citation processes for several public sector jurisdictions. Prior to joining CSG, Mr. Harris served as a Senior Code Enforcement Officer for Placer County where he was responsible for overseeing his team of code enforcement officers, as well as interfacing with county departments to ensure code violation enforcement, Mr. Harris also issued citations, presented court cases and cases for revocation of permits to the planning commission. Michael was responsible for a caseload of active violations conducting field interviews and inspections. Mr. Harris also worked as a Senior Code Enforcement Officer with Nevada County where he Initiated a vehicle abatement program for the County which was subsequently adopted by the State of California. In addition to code enforcement, Mr. Harris served as the Security and Environmental Management Office for the Lake Wildwood Association in Penn Valley. Michael's 14 years of duty as a Police Officer with the City of Riverside Police Department provided him with experience in criminal justice which assists him in day to day code enforcement, Senior Code Enforcement; Officer 1991— 2008 — Placer County, Auburn, CA Chief of Code Enforcement Code Enforcement Supervisor Directed enforcement of the Zoning and Municipal Code Directed corrective action including administrative remedies Supervised Vehicle Abatement Officers and Code Enforcement Officers .: Senior Code Enforcement Officer 1988 - 1991 — Nevada County, Nevada City, CA Code Enforcement Supervisor Directed enforcement of the Zoning and Municipal Code Directed corrective action including administrative remedies Supervised Code Enforcement Officers Police Officer, Homicide Detective 1967 - 1981 — City of Riverside Police Department, Riverside, CA Patrol. Officer Traffic Division Court Liaison Officer Platoon Corporal Training Officer Robbery/Homicide Division :, July 30, 2013 Sandy L. Baily Community Development Director Town of Los Gatos 110 East Main Street Los Gatos, CA 95030 Re: On -Call Code Enforcement Services Dear Ms. Baily: Thank you for your interest in CSG's services and for the opportunity to submit our proposal for continuing on -call code enforcement services for the Town of Los Gatos based on our original proposal submitted on November 20, 2012, That proposal addressed the required scope of services and the needs and priorities identified in the August 29, 2012 Los Gatos Town Council Agenda Report presented at the Town Council meeting on September 4, 2012, and code compliance update to the Council on April 1, 2013. Code Enforcement Officers, Lamonte Mack and Sheila Laurie will continue to serve as the primary staff representing CSG, The fee schedule for their services is attached. CSG's code enforcement team assigned to this project has over 30 years of combined experience providing code enforcement services to communities throughout the Bay Area and the State. We will continue to draw upon this experience to provide inspections, case management and to act as a resource in providing information on regulations and policies to property owners, businesses, residents, Town staff and elected officials, We will seek to improve policies and processes through the work of our self - reliant decision makers and will emphasize voluntary compliance over legal action. CSG has built its reputation on this model; however, when this approach is not successful, our inspectors are highly experienced in preparing administrative actions including citations and abatement orders. We can easily facilitate administrative hearings and are experienced in courtroom testimony. Robert L. Cushing will serve as the Program Manager for this contract. His contact information follows. Robert L. Cushing, Code Enforcement Manager Office; (650) 522 -2500 Mobile: (650) 333 -0854 rober-tc @csgengr.com We appreciate this opportunity to provide continued code enforcement services. Sincerely, Cyrus Kianpour, P.E,, P.L.S. President, CSG Consultants, Inc. 1700 South Amphlett Boulevard, 3rd Floor; San Mateo, CA 94402 ? 6 Phone: 650 -522 -2500; Fax: 650 - 522 -2599 t'.. Email: csgstaff @csgengr.com; Online at www.csgwebsite.com EXHIBIT B Of Attachment 1 The fee schedule for the proposed one (1) year period of work is as follows; Code Enforcement Services Description Hourly Rate Code Enforcement Officer .............................. ............................... $85 Hourly rates include overhead costs including, but not limited to, salaries, benefits, workers compensation insurance, and travel and office expenses.