2011030701 - Authorization to submit comments to the California Utilities Commission regarding the proposed changes to the 408 area code.V
DATE:
TO:
FROM:
SUBJECT:
COUNCIL AGENDA REPORT
MARCH 2, 2011
MAYOR AND TOWN COUNCIL
MEETING DATE: 03 -07 -11
ITEM NO: I
GREG LARSON, TOWN MANAGER X14
AUTHORIZATION TO SUBMIT COMMENTS TO THE CALIFORNIA PUBLIC
UTILITIES COMMISSION REGARDING PROPOSED CHANGES TO THE 408
AREA CODE
RECOMMENDATION
Authorize the Mayor to submit comments to the California Public Utilities Commission on behalf of the
Town Council regarding proposed changes to the 408 area code.
BACKGROUND
The California Public Utilities Commission (CPUC) is inviting participation in the CPPUC decision -
making regarding the 408 area code. The North American Numbering Plan Administrator ( NANPA)
estimates that the telephone number capacity in the 408 area code will be exhausted during the third
quarter of 2012. To allow the addition of new telephone numbers beyond this timeframe, the CPUC and
NANPA are considering two options for introducing an additional area code (669) to the 408 area code.
The CPUC and NANPA are seeking input from local government officials and the community on these
two options.
DISCUSSION
The two options proposed by the telecommunications industry are a geographic split or an overlay.
Attachment 1 illustrates the proposed area code change options. Alternative #1, an overlay, retains the
same area code for all numbers currently assigned, assigns the new area code of 669 to new numbers,
and requires dialing the area code with every call made whether using a 408 or a 669 area code.
Alternative #2, a geographic split, requires a change in area code for part of the area now using the 408
area code. Los Gatos is depicted in "Area B," which includes Saratoga, Monte Sereno, Campbell, and
West San Jose. Under this alternative, consumers would not need to dial the area code when making
C�i catzo
PREPARED BY : PAMELA JACOBS
ASSISTANT TOWN MANAGER
Reviewed by: Assistant Town Manager
Clerk Administrator Finance —
Town Attorney
nmunity Development
PAGE 2
MAYOR AND TOWN COUNCIL
SUBJECT: AUTHORIZATION TO SUBMIT COMMENTS TO THE CALIFORNIA PUBLIC
UTILITIES COMMISSION REGARDING PROPOSED CHANGES TO THE 408
AREA CODE
MARCH 2, 2011
calls within the 408 area code. Attachment 2, prepared by the CPUC, presents the general
characteristics of area code splits and overlays.
In consultation with the Mayor, staff recommends that the Town submit official comments regarding the
proposed changes to the 408 area code. In addition to providing official written comments, Council
members and the community are invited to attend upcoming local jurisdiction and public meetings. Two
of these meetings will be held in the Los Gatos Town Council Chambers on March 17, 2011, at 2:00
p.m. and 7:00 p.m.
The Mayoral and staff recommendation regarding the alternatives is as follows:
• First Choice: Split plan (Alternative 92) with the West Valley Cities maintaining the 408 area
code
• Second Choice: Overlay plan (Alternative #1), which keeps Los Gatos connected to the Greater
Silicon Valley
CONCLUSION
Staff recommends that the Town Council authorize the Mayor to submit written comments to the CPUC
presenting Los Gatos' preferred alternatives for the proposed change to the 408 area code as noted
above. Council members and the public are invited to attend the community meetings scheduled for
March 17` in Los Gatos.
ENVIRONMENTAL ASSESSMENT
Is not a project defined under CEQA, and no further action is required.
FISCAL IMPACT
Should the CPUC decide that Los Gatos will have a different area code than 408, the Town's stationery,
business cards, and other material will need to be changed. Production costs and staff time associated
with making the required change will be absorbed in departmental administrative budgets.
Attachments:
1. Maps depicting area code change alternatives
2. General Characteristics of Area Code Splits and Overlays
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General Characteristics of Area Code Splits and Overlays
Area Code Splits
Overlays
Splits designate a single area code for Overlays designate more than one area
each geographical region. code for a particular geographical region.
Splits require an area code change for
approximately one -half of the rate
centers within a geographical region in
• two -way split. Consumers may have
• different area code for their residence
telephone numbers compared to their
cell phone or business telephone
numbers. This depends on the rate
center associated with the telephone
number.
Splits maintain 7 -digit dialing within a
geographical region. Consumers do not
have to dial the area code when
making calls to and /or from telephone
numbers with the same area code.
Consumers receiving the new area
code will need to change stationery,
business cards, advertising, etc.
Consumers may need to notify others
of the new area code, if their area code
changed. Manual or over - the -air
reprogramming of cell phones may be
needed too.
Future splits will reduce the size of the
geographical region associated with an
area code.
Overlays will not require consumers with
existing telephone numbers to change their
area code. Consumers that want new
telephone numbers may receive telephone
numbers with the new area code.
Consumers may be assigned a different
area code for telephone numbers within
the same residence or business location.
Adjoining houses, buildings, etc. may also
have different area codes even though
they are next to each other.
An overlay requires consumers to use a
new dialing procedure whereby the area
code must be dialed for all calls. Currently,
in California, when one dials the area
code, one must dial "1" before the area
code.
Consumers may need to revise stationery,
business cards, advertising materials, etc.
regardless of the area code if the area
code was not already identified on them.
Consumers may need to reprogram their
automatic dialing equipment or other types
of equipment that are programmed with
only a 7 -digit number to ensure that they
can handle dialing the new dialing
procedure. Consumers will need to notify
others of the new dialing procedure.
Overlays do not reduce the size of the
geographical region associated with an
area code.
ATTACHMENT 2
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