09 Attachment 1 - Exhibit A - Consulting Services Proposal
TruePoint Solutions
(916) 600-4993
WWW.TruePointSolutions.Com
1
Town of Los Gatos, California
Consulting Services Support Proposal
2/27/2020
Exhibit A
TruePoint Solutions
(916) 600-4993
WWW.TruePointSolutions.Com
2
I. Vendor Background & Qualifications
TruePoint Company History
TruePoint Solutions, LLC is a privately held software and solutions company based in the
Sacramento region. We bring an unparalleled level of experience designing, developing,
implementing, and supporting complex government IT solutions. Our team has an average of 16+
years of public sector IT experience, with the minimum level of experience being over 10 years.
TruePoint Solutions was established in 2004 and became an Accela certified implementation
partner in early 2005. Current implementation projects which TruePoint is involved include:
TruePoint Solutions
(916) 600-4993
WWW.TruePointSolutions.Com
3
Consulting Services Understanding
II. TruePoint Staff
TruePoint has 20+ professionals that are dedicated to the Accela Automation product line and
work all over the US on various aspects of Accela Automation implementations.
Keith Hobday will be the main point of contact for any of your consulting needs and either perform
any requested wok himself or assign the correct resource.
As Needed Expert Support and General Maintenance
TruePoint appreciates the opportunity to work with the Town of Los Gatos enhancing the
utilization of your Accela products and supporting the day to day needs of your end users.
TruePoint has in depth knowledge of the Town’s current Accela Automation configuration. This
service will provide day-to-day as needed on call support above and beyond what is provided by
Accela CRC. It will also provide a budget to continually enhance and expand the County Accela
configuration.
TruePoint Staff will assist the Town as requested for:
- Day to Day on-call support
- Accela Civic Platform Configuration
- Accela Civic Platform Training
- Accela Citizen Access Configuration
- Accela Upgrades for Platform 9.x
- Electronic Plan Review Integration
- DigEplan Support
- Report Creation
III. Cost Proposal
Our standard consulting rates are $150/165 per hour plus expenses. We are only a few hours away so
expenses would be minimal if any and not include any airfare.
Our GSA/CMAS Rates are:
CMAS Contract No.: 3-16-70-3278A
Task Hours Rate Total Comment
Project Manager 157.93
Business Analyst 143.58
Trainer 157.93
TruePoint Solutions
(916) 600-4993
WWW.TruePointSolutions.Com
4
I V. Billing Policies and Procedures
Services will be billed monthly as work is requested by the Town. The Town may terminate the
services agreement at any time in writing. The City shall be responsible for payment for any effort
expended prior to notification of termination.
Any activities based on this statement of work will be approved by the Town of Los Gatos prior to any
action being taken.
V. Si gnatures and Approvals
Both parties acknowledge that it has read this SOW, understands it and agrees to be bound by its
terms and conditions. The parties agree that this Agreement cannot be altered, amended or modified,
except in writing that is signed by an authorized representative of both parties.
Accepted By:
Town of Los Gatos
Accepted By:
TruePoint Solutions, LLC.
By:
By:
Print Name:
Print Name: Keith Hobday
Title:
Title: Partner
Date:
Date: 2/27/2020