3 - Attachment 2Town of Los Gatos
Emergency Operations
Plan
Section II
Appendices
June 2010
TABLE OF CONTENTS
APPENDICES -SECTION II
A. Santa Clara Operational Area EOC List .......... ........................3
B. Media Contacts ....................................... ........................4
C. N IVtS Resolution ..................................... .......................6
D. American Red Cross Shelter Locations ............ ........................8
E. Drill~'Exercise Record ................................ ......................10
F. Plan Revision Log .................................... ....................... l 1
G. External Resources ................................... ......................12
H. Internal Resources ................................... ........................19
I. Letter of Promulgation ............................... .......................22
J. Authorities and References .......................... .......................23
K. Plan Concurrences .................................... .......................28
L. Critical Hazardous Materials Locatio~is ............ .......................30
M. Volunteer Management .............................. ........................31
N. Reserved for Future Use ........................... ........................
O. Evacuation Plan -Dam Failure ..................... .......................45
P. Evacuation Plan -Wildfire .......................... .......................59
Q. Emergency Response Supplies and Equip-Went ... .......................80
R. Reserved for Future Use ........................... .......................94
Flood Inundation Map ......................................................Attaclimeilt A
Emergency Volunteer Center Fonns ......................................Attachment B
*Evacuation Routes ..........................................................Attacll~nent C
* Hard copy evacuation routes available in Town of Los Gatos Clerk's Office.
APPENDIX A
SANTA CLARA COUNTY OPERATIONAL AREA EOCS INFORMATION
AGENCY Management Operations Planning Logistics Finance PIO Fax Sat.
Phone
American 408-577-1000 NA NA NA NA NA NA
Red Cross,
Santa Clara
Valley
Cha ter
City of 408-364-2566 408-364- 408-364- 408-364- 408-364- NA 408-378-
Campbell 2564 PD 2568 2567 2565 4639
408-364- 408-364-
2563 FD 2562
City of 408-777-3340 NA NA NA NA NA 408-777-
Cupertino 3333
408-777-
3366
City of 408-847-1691 408-846- 408-842- 408-842- 408-847- 408-842- 408-847-
Gilro 8244 9523 0900 4003 0432 0059
City of Los 650-947-2867 650-947- 650-947- 650-947- 650-947- NA 650-947-
Altos 2868 2866 2866 2865 2705
City of 408-586-2550 408-586- 408-586- 408-586- NA 408-586- 408-586-
Milpitas 2565 FD 2561 2552 2580 2581
408-586-
2554 PD
408-586-
2570 PW
408-586-
2S7S CS
City of 408-776-7390 408-776- 408-776- 408-776- 408-776- 408-776- 408-779-
Morgan Hill 7387 7383 7384 7382 7380 3117
City of 650-903-6450 650-903- 650-903- 650-903- 650-903- 650-903- 650-903-
iviountain 6113 6114 6115 6761 6813 6122
View 650-903- 650-903-
6116 6820
City of Palo 650-329-2653 650-329- 650-329- 650-329- 650-329- 650-617- 650-617-
Alto 2137 2263 2419 2419 3133 3166
City of San 408-277-2941 408-277- 408-277- 408-277- 408-277- 408-277- NA
Jose 2914 2912 2945 4735 5131 W
408-921-
1172 C
888-379-
3112 P
City of Santa 408-615-5580 408-615- 408-615- 408-615- 408-615- 408-615- 408-727-
Clara 5580 5580 5580 5580 5580 8541
City of 408-867-8960 408-867- 408-867- 408-867- 408-867- 408-867- 408-867- 877-
Saratoga 8967 8966 8963 8964 8960 8965 214-
4618
City of 408-730-7794 408-730- 408-737- 408-730- 408-730- 408-730- 408-749-
Sunm~~~ale 7?9? -190-1 7?96 %%95 71>7 0166
AGENCY Management Operations Planning Logistics Finance PIO Fax Sat.
Phone
San Jose 408-298-0994 408-298- 408-298- 408-298- 408-298- 408-298- 408-292-
Water 0367 0365 0364 3158 3158 5812
Company
Santa Clara 408-808-7890 408-808- 408-808- 408-808- 408-808- 408-808- 408-294-
County 7890 7760 7770 7780 7867 4786 ~
Ivlain #: 408-
808-7800
SCVWD 408-265-2607 x2086 x2086 x2086 x2086 x2086 408-265-
x2671 0899 ~,
408-279-
4736
Town of Los 650-947-9672 650-941- 650-941- 650-947- 650-947- NA 650-947- 2~4-
Altos Hills 4857 7249 0918 9672 0918 378-
4282
254-
378-
4295
Town of Los 408-399-9977 x11 FD x25 x17 x28 x24 408-395-
Gatos/ x21 x12 PW 2128
City of x13 PD
Monte
Sereno
APPENDIX B
MEDI A CONTACTS
News a er Tele hone Fax Email
Los Gatos Weekly Times 354-3110 354-3917 ~ eterson communit -news a ers.com
ds arrer communit -news a ers.com
sburke communit -news a aers.com
bbabcock communit -news a ers.com
cvongsarath(a~commuity-
news a ers.com
Los Gatos Observer 395-6767 298-0602 editor los atosobserver.com
San Jose Mercury News 920-5444 288-8060 local mercu news.com
Mark Gomez 920-5354 m omez mercur news.com
Dennis Akizuki 920-5916 dakizuki mercur news.com
San Francisco Chronicle 415-777-
7102
415-896-1107
metro sfchronicle.com
Cam bell Ex ress 374-9700 374-0813 news cam bellex ress.com
Campbell Times 494-7000 494-7078 candy(a~timesmediainc.com
~ulie timesmediainc.com
Metro 298-8000 298-0602 letters metronews.com
Radio Telephone Fax Email
KCBS 415-765-
4112
415-764-4080
kcbsnewsdesk cbs.com
KGO 415-954-
8142
415-954-8686
roducers abc-sf.com
San Jose
Bureau
Newsroom
293-4616
415-216-
1300
287-1329
KLIV 289-8864 995-0823 klivnews earthlink.net
Television Tele hone Fax Email
KTVU (2)
South Bay
Bureau 510-834-
1212
383-0220
510-3874-0242
383-0550
newstiosCa~ktvu.com
Ilo d.lacuesta ktvu.com
KNTV 11 432-4780 432-4425 newsti s nbcba area.com
KPIX 5 415-765-
8610
415-765-8916
newsdesk k ix.com
KRON 4 415-561-
8905
415-561-8136
4listens kron4.com
KGO 7 415-954-
7926
415-956-6402
k otv.desk abc.com
KSTS Telemundo 48 944-4848 433-5921
KDTV Univision 14 415-538-
8014
415-538-8002
noticias14 a(~.univision.net
KCAT 395-5228 eor e kcat.or
Wire Tele hone FAX Email
Bay City News Service 415-552-
8900
415-552-8912
ba cit news acbell.net
San Jose
Bureau
287-3639
294-7745
bcnsl2,'c~~acbell.net
Shadow Broadcast Services
Associated Press
San Jose
Bureau
San Fran
Bureau
415-777- 415-777-2175
2181 or
293-2324 293-2005
415-495-
1708 415-495-4967 sanfrancisco(a~aq.orq
APPENDIX C
NII<IS RESOLUTION
RESOLUTION 2007-079
RESOLUTION OF THE TOWN COUNCIL OF THE TOWN OF LOS GATOS
ADOPTING THE USE OF THE NATIONAL INCIDENT IVL-~~IAGEIVIENT SYSTEM
(NI'i1'IS)
WHEREAS, the Town Council of the Town of Los Gatos finds that the potential
exists for a major catastrophe due to an earthquake, flood, fire, terrorism, other natural or
technological disaster, and
WHEREAS, the Town Council has adopted the Standardized Emergency
Management System in accordance with Government Code Section 8607 (e) and established a
single operational area pursuant to California Code of Regulations, Title 19, Section ?409 (b) and
(d), and
WHEREAS, the President of the Branched States of America, in Homeland
Security Presidential Directives 5 and 8, has directed the Secretary of the Department of
Homeland Security to enhance the ability of state and local goverrunents to respond to disasters,
to improve abilities to deliver assistance, and to establish a single comprehensive national
incident management system, and
WHEREAS, the State of California, through Executive Order 5-2-0~, has identified
that California state and local emergency management professionals have contributed their
expertise to the development of new National Incident Management System and has stated that
the Standardized Emergency Management System substantially meets the objectives of the
National Incident Management System, and
WHEREAS, it is essential for responding to disasters and securing the homeland
that federal, state, and local organizations utilize standardized terminology, standardized
organizational structures, interoperable corrnnunications, consolidated action plans, unified
command structures, uniform personnel qualification standards, uniform standards for planning,
training and exercising, comprehensive resource management, and designated incident facilities
during emergencies or disasters;
RESOLVED, by the Town Council of the Town of Los Gatos, County of Santa
Clara, State of California that the Town of Los Gatos does authorize the adoption of the National
Incident Management System (NIMS) as the official regulatory guidance for emergency
response, preparedness, mitigation, prevention and recovery within the Town of Los Gatos.
7
P.~SSED :~~iD .aDOP`I'ED at a re~~ular meeting ot'thc To~~~n Council of the Town
of Los Gatos, California, held on the 1 Sth day of June, ?007, by the follo«~in`~ vote
AYES: Steve Glickman. Diane iVlcNutt, Barbara Spector, iVlike Wasserman. and
Mayor Joe Pirzynski
NAYS: None
ABSENT:
ABSTAIN:
SIGNED: ~'s/ Mayor Joe Pirzynski
MAYOR OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
ATTEST: /s/ Jackie D. Rose
CLERK OF THE TOWN OF LOS GATOS
LOS GATOS, CALIFORNIA
S
Appendix D
AMERICAN RED CROSS SHELTERS
Campbell, Cupertino, Los Gatos & Saratoga Area
Facility Address City Zip
Code POC Phone
Campbell Middle School 29~ Cheny Campbell 9008 Zinuner, 408-364-
http:/Iwww.campbellusd.kl2.ca.us/ Lane Susan 4200
Cynthia Ext 4550
Dodd
Westmont High School 4805 Campbell 95008 Espinoza, 408-626-
http://westmont.cuhsd.org_/ Westmont Louis 3406
Avenue Roma
Martwick
Cupertino High School 10100 Cupertino 95014 Perry, 408-366-
http://www.chs.fuhsd.or~/ Finch Leonard 7370
Avenue Kami
Tomberlain
De Anza College 21250 Cupertino 95014 Schulze, 408-864-
http://www.deanza.edu/ Stevens John 8705
Creek Tina Woo
Boulevard
Homestead High School 21370 Cupertino 95014 Dunn, Carl 408-522-
http://homestead.schoolloop.com/cros/p Homestead 2500
view?d=x&piid=&vpid=12119100
aae Road
_
68968
Hyde Middle School 19325 Cupertino 95014 Parker, 408-252-
http://hydems.ca.campusgrid.net/home Bollinger Stephen 6290
Avenue Susan
Je k
Kennedy Middle School 821 Bubb Cupertino 95014 Shurr, 408-253-
http://jfkms.ca.campusorid.net/home Road Sonia 1525
Cathy
Stokes
Monta Vista High School 21840 Cupertino 95014 Amoral, 408-366-
http:/hvww.mvhs.fuhsd.org/cros/pace McClellan Manual 7600
view?d=x&piid=&vpid=12119101128 Road
42
Quinlan Community Center 10185 N. Cupertino 95014 Walters, 408-777-
http://www.cupertino.orgJindex.aspx?pa Stelling Tom 3120
ae=196 Road
Calvary Baptist Church 16330 Los Los Gatos 95032 Turner, 408-356-
h~:/hvww.ealvar~oseatos.ore/ Gatos Matt 5126
Boulevard Ext 252
Facility Address City Zip
Code POC Phone
Lakeside Elementary School 19621 Los Gatos 9033 C}irisman. 408-3~4-
http://w~~~w.lakesidelos~~atos.orJ Black Road Bob 2372
The Church of Jesus Christ of Latter- 1 ~9>j Los Gatos 95030
Day Saints Rose Ave
http:/hvww.lds.org/ldsor v/index.jsp?v
egn xtoid
=e419fb40e21 cefDOVgnVCM 1000001 f
Se340aRCRD
Loma Prieta School 23800 Los Gatos 95033 Castaniada, 408-353-
http://loma.kl2.ca.us/lps/ Summit Henry 1123
Road
Los Gatos High School 20 High Los Gatos 95030 Guerra, 408-354-
http://www.lQhs.net/ School John 2730
Court Markus
Autre
Los Gatos Neighborhood Center 208 E. Los Gatos 95030 Falkner, 408-354-
http://www.town.los- Main Street Regina 6820
~atos.ca.us/index.as x?N1D=319
R.J. Fisher Middle School 19195 Los Gatos 95032 Olds, Ken 408-335-
htt~:/hvww.rjfisher.lgusd.kl2.ca.us/ Fisher 2385
Avenue
Rolling Hills Middle School 1585 More Los Gatos 95032 Gibbs, 408-364-
htt ://rhms.ca.cam us rid.net/home Avenue Kathleen 4235
Prospect High School 18900 Saratoga 95070 Matthews, 408-626-
http://www.prospect.cuhsd.orQ/ Prospect Rita 3408
Avenue
Redwood Middle School 13925 Saratoga 95070 Green, 408-867-
http:/hvww.saratoaausd.or~~redwood/ Fruitvale Kelly 3042
Avenue
Saratoga Community Center 19655 Saratoga 95070 Taylor, 408-868-
httQ://www.saratoga.ca.us/ Allendale Michael 1249
Avenue
Saratoga High School 20300 Saratoga 95070 Anderson, 408-867-
http://www.saratogahieh.or~/ Herriman Jeff 3411
Avenue
Southwest YMCA 13500 Saratoga 95070 408-370-
http://www.ymcasv.org/southwest/ Quito Road 1877
West Valley College 14000 Saratoga 95070 Hartley, 408-867-
http:/hvww.westvalley.edu/ Fruitvale Phil 2200
Avenue
10
APPENDIX E
Los Gatos Emergency DrilUExercise Record
Date Name of Type of External Date
DrilUExercise DrilVExercise Partners Evaluations
(Tabletop, Participating Completed
Functional, Full with Lessons
Scale, etc.) Learned
11/14/07 Golden Full Scale California Office January 25,
Guardian of Homeland 2008
Security, Santa
Clara County
OES, Santa Clara
County Public
Health
and Calvary
Church
LGMS Tabletop/Functional American Red July 1, 2008
6/6/08 Exercise Cross
Evacuation Town Wide None Feedback
12/17/09 /New EOC Evacuation Drill and received during
new EOC (POB) drill
Familiarization
11
APPENDIX F
Town of Los Gatos Emergency Plan Revision Log
12
APPENDIX G
EXTERNAL RESOURCES
PUBLIC SAFETY
Service A enc Phone `Vebsite
Fire Services Cal Fire -Santa
Clara Unit HQ 408-779-2121 www.tire.ca.~ov
Santa Clara County
Fire HQ 408-378-4010 w~vw.sccfd.or~
San Jose Fire 408-277-4444 www.sjfd~org
Los Gatos Station
306 University 408-354-0004
408-354-5504
Los Gatos Station
14850 Winchester 408-395-6005
408-395-3673
Los Gatos Station
16565 Shannon 408-356-1715
408-356-3561
Law Enforcement Campbell Police 408-866-2121 wtivw.ci.cainpbell.ca.us/Police
De artment
California Highway
Patrol 408-467-5400 www.chp.ca.gov
Los Gatos/Monte
Sereno Police
Department 408-354-8600 www.los atg osca. _og_v
San Jose Police
Department 408-277-8900 www.sjpd.org
Santa Clara County
Sheriff s Office 408-808-4900 www.sccsherif£or~
Animal Control San Jose Animal 408-578-7297 www.sanjoseanimals.com
Control
Poison Control California Poison
Action Line 800-222-1222 www.calpoison.org
GOVERNMENT
Jurisdiction A enc Phone Website
Santa Clara County Coroner's Office 408-793-1900 www.scc~ov.or~~%portal/site/coroner
County
Communications 408-299-3144
408-299-2507
Emergency Medical 408-885-4250 www.scc ov.org/portal/site/ems
Services
Mental Health
Services 408-885-5770 www.sccmhd.or~
Office of Emergency 408-808-7800 www.scc og v.org_/portal/site/oes
Services (OES)
Public Health 408-792-5163 www.scc~ov.org/portal/site/ohd
Regional Agencies Association of Bay
Area Governments 510-464-5163 www.abag.ca.gov
13
(ABAG)
Bay Area Air Quality 415-771-6000 ~~~ww.baagmd.~
Management District
State of California Cal Fire -Santa 408-779-2121 www.fire.ca.gov
Clara Unit HQ
Caltrans 510-286-4444 www.dot.ca.~ov
Insurance 800-927-4357 www.insurance.ca.ROv
Commissioner's
Office
Office of Emergency 916-845-8510 www.oes.ca. og_v
Services
Regional Emergency 510-286-0895 **Resource requests to the REOC need to be
Operations Center - routed through the OpArea EOC.
Oakland
State Operations 916-845-8911 **Resource requests to the SOC need to be
Center -Mather routed through the OpArea EOC.
United States of Federal Emergency 800-621-3362 ~vww.fema. ov
America Management Agency
(FEMA) hotline
Internal Revenue 408-817-6747 www.irs. ov
Service (IRS)
Small Business 800-659-2955 w~v~v.sba.gov
Administration
(SBA)
United States 650-329-4002 wtivw.usgs.gov
Geological Survey
(USGS) -Menlo
Park
SCHOOLS
District School Phone Website
Los Gatos Union 408-33~-?000 ~~~~~~w.l~~usc(.~:1?.ca.us
School District
17010 Roberts Road
Los Gatos, California
95032
Blossom Hill 408-335-2100 www.bh.l~ttsd.kl2.ca.us
Elementary School
16400 Blossom Hill
Road
Los Gatos, California
95032
Daves Avenue 408-335-2200 www.daves.l~usd.kl2.ca.us
Elementary School
17770 Daves Avenue
Los Gatos, California
14
95030
Alta Vista 408-356-6146 www.altavista.unionsd.or~
Elementary School 408-356-3679
200 Blossom Valley
Dr.
Los Gatos, CA 95032
Van Meter 408-335-2250 www.lvm.lQusd.kl2.ca.us
Elementary School
16445 Los Gatos
Boulevard
Los Gatos, California
95032
Raymond J. Fisher 408-335-2300 tvww.rjfisher.l~usd.kl2.ca.us
Middle School
19195 Fisher Avenue
Los Gatos, California
95032
Los Gatos-Saratoga 408-354-2520 www.lgsuhsd.org
Union High School
District
17421 Farley Road
West
Los Gatos, California
95132
Los Gatos High 408-354-2730 www.l hg s.net
School
20 High School Court
Los Gatos, California
95030
Other Schools
Hillbrook School 408-356-6116 www.hillbrook.or~
300 Marchmont
Drive
Los Gatos, California
95032
Los Gatos Christian 408-997-4623 www.los~atoschristianschool.com
16845 Hicks Road
Los Gatos, California
95032
Mulberry School 408-358-9080 www.mulberry.org
220 Belgatos Road
Los Gatos, California
95032
St. Mary's School 408-354-3944 www.edline.net~a~es/stmarvs school
30 Lyndon Avenue
Los Gatos, California
95030
Stratford School 408-371-3020 w~v~v.stratfordschools.com
15
220 Kensington Way
Los Gatos, California
95032
Yavneh Day School 408-358-3413 www.yavnehdayschool.or~
14855 Oka Road
Los Gatos, California
95032
LOCAL FAITH BASED ORGANIZATIONS
Name Phone Website
Addison Penzak Je~~~ish Community Center 408-358-3636 «~~~~«~.s~ jce.ora
14855 Oka Road
Los Gatos, CA 95032
Calvary Baptist Church 408-356-5126 www.calvar~ at~g
16330 Los Gatos Boulevard
Los Gatos, California 95032
Church of Jesus Christ of Latter Day Saints 408-395-6433
15985 Rose Ave
Los Gatos, California 95030
Congregation Shir Hadash-Reform 408-358-1751 w~vw.shirhadash.or~
20 Cherry Blossom Lane
Los Gatos, California 95032
First Church of Christ Scientist-Los Gatos 408-354-3844
238 E. Main Street
Los Gatos, California 95030
Fountain of Life Apostolic Church 408-356-1191 www.fountainoflife.com
16735 Lark Avenue
Los Gatos, California 95032
Kingdom Hall Jehovah's Witness 408-356-6277
16769 Farley Road
Los Gatos, California 95032
Lone Hill Church 408-266-4501 www.lonehillchurch.org
5055 Lone Hill Road
Los Gatos, California 95032
Los Gatos United Methodist Church 408-395-3736 ww~v.lgumc.org
111 Church Street
Los Gatos, California 95030
Presbyterian Church of Los Gatos 408-356-6156 www.pclg.org
16575 Shannon Road
Los Gatos, California 95032
St. Luke's Episcopal Church 408-354-2195 www.stlukesl~, org
20 University Avenue
Los Gatos, California 95030
St. Mary's Catholic Church 408-354-9798 www.stmaryslg.or arish
219 Bean Avenue
Los Gatos, California 95030
Venture Christian Church 408-997-4600 www.venturechristian.or~
16845 Hicks Road
16
Los Gatos CA 95032
LOCAL NON-PROFIT AGENCIES
Name Phone Website
American Red Cross, Santa Clara Valley =108-~77-1000 ~~~«~w.silicon~~alley-redcross.or~
Chapter
Collaborative Agencies Disaster Relief Effort 408-247-1126 www.vcsv.us/cadre.shtml
(CADRE) x302
Council On A 'n Silicon Valle 408-296-8290 ~,vww.careaccess.org
Humane Society Silicon Valley 408-727-3383 www.hssv.or~
Second Harvest Food Bank of Santa Clara &
San Mateo Counties 408-266-8866 www.shfh.or~
United Way Silicon Valley 408-345-4300 www.uwsv.or~
Volunteer Center of Silicon Valley 408-247-5805 www.vcsv.us
NATIONAL NON-PROFITS/VOLUNTARY ORGANIZATIONS ACTIVE IN
DISASTER (VOAD)
A enc Website
Adventist Community Services ~v~v~v.communitvscr-~-ices.or~
American Legion www.legion.org
American Red Cross www.redcross.or~
Boy Scouts of America www.scouting.org
Catholic Charities www.catholiccharities.orQ
Church of the Brethren www.brethren.ora
Church World Service www.churchworldservice.or~
Civil Air Patrol www.cap.~ov
Habitat For Humanity w~vw.habitat.or disaster/default.as x
Humane Society of the United States www.humanesociety.or~
Jewish Family Services www.jfcs.org
Latter Day Charities www.lds.or~
Lutheran Disaster Response www.ldr.or~
Mennonite Disaster Services www.mds.mennonite.net
Noah's Wish ~v~v~v.noahswish.or~
Salvation Army www.salvationarmyusa.org
Southern Ba tist Disaster Relief ~vww.namb.net
Tzu Chi Foundation www.tzuchi.or~
United Methodist Committee On Relief www.umcor.or~
Voluntar Or anizations Active In Disaster www.nvoad.or~
MISCELLANEOUS
Service A encv Phone Website
Automobile
Assistance AAA 800-400-4222 wu~w.csaa.com
Alamo 800-462-5266 www.alamo.com
Avis 800-331-1212 www.avis.com
Budget 800-527-0700 ww~v.budget.com
Enterprise 800-261-7331 www.enterprise.com
17
Hertz 800-654-3131 www.hertz.com
National 800-227-7368 www.nationalcar.com
Hos itals
Community Hospital of 408-378-6131 www.elscaminohospital.org
Los Gatos
815 Pollard Road
Los Gatos, California
95030
Good Samaritan 408-559-2011 www.goodsamsj~
2425 Samaritan Drive
San Jose, California
95124
Mission Oaks 408-356-4111 www.~oodsamsj.or~
15400 National Avenue
Los Gatos, California
95032
Valley Medical Center 408-885-5000 www.scvmed.or~
751 S. Bascom Avenue
San Jose, California
95128
Information & 211 211 www.211 scc.org
Referral
Sewer West Valley Sanitation 408-378-2407 ww~v.westvalleysan.or~
District business hours
408-299-2507
non business
hours
Tele hone Services
AT&T www.att.com
S rint www.sprint.com
T-Mobile www.tmobile.com
Verizon www.verizon.com
Towing Services Aaron Emergency 408-335-0308
Towing
Courtesy Tow of Los 408-399-9714
Gatos
South Bay Towing 408-354-4838
Utilities PG&E 408-823-5267 www.p„~e.com
(local
representative)
Waste Disposal West Valley Collection 408-283-9250 4vw~v.westvalleyrecycles.com
& Recycling
1333 Oakland Road
San Jose, California
95112
Water Services San Jose Water 408-298-0994 w«~v.sjwater.com
COil1(Ylll\
18
Santa Clara Valley 408-808-7800 www.valleywater.org
Water District
19
APPENDIX H
INTERNAL RESOURCES
Cor oration Yard -Public Works Resources
Item Quanti Comments
CAT 9?8G Four-Inch
Wheel Loader 1 2 3.000 lbs. capacity
Ford Dump Truck 2 10 Wheel Ford - 3 Axle each =58,000 lbs
(GVWR) 10/12 Cubic Yard Capacity
John Deere 310SG 4x4
Backhoe 1 15,955 lbs., + Loader @ 25,834 lbs.
Loader Scraper 4x4
Wheel Loader 1 Fermac
Town-`Fide Emergency Supply Inventory
Item Quantity Location(s) Comments
Canopies -easy up 6 1 -Belgatos CERT
type NICP
1 - Rinconada CERT
NICP
4 -Corp Yard CERT
Trailer
Canopies/Shelter 2 Corp Yard Shipping 10x20 fully enclosed
Structures Container collapsible structures
DART ATV's 2 Corp Yard 1985 Yamaha 4 wheel
drive
DART Response 1 Corp Yard 1999 Chevy Suburban,
Vehicle code 3 e ui ed
DART Technical 1 Corp Yard Unit R 15 -has litters, rope,
Rescue Van backboards, chain saws,
cribbing material, prybars,
& climbin e ui tnent
Emergency 5 1 -Belgatos CERT 25 person kits
Medical Kits NICP
1 - Rinconada CERT
NICP
1 -Corp Yard CERT
trailer
2 -Neighborhood
Center Room Six
Emergency Trash 6 2 -Employee Break Each can leas four hard
Can Supplies Room hats, plus one of the
1 -Neighborhood following:
Center upstairs • Prybar
1 -Town Hall Copy • Sledgehammer
Rootn • Push broom
20
1 -Library • Work gloves pair
Flower/Computer • AM/FM radio with
Room batteries
I -Parks & Public • Duct tape roll
Works . First aid bag
• Bolt cutters
Generators 6 1 -Corp Yard CERT 3500 watts
Trailer -assigned
1 -Rinconada CERT
NICP -assigned
1 -Belgatos CERT
NICP -assigned
3 -DART
storage/office ~u Corp
Yard -unassigned
GMRS Radios 13 EOC Cabinet C 1
GMRS Radios 20 Corp Yard CERT
Trailer
GMRS Radios 8 Belgatos CERT NICP
GMRS Radios 8 Rinconada CERT
NICP
Ham Radio 4 1 -Corp Yard CERT Base station, coat cable,
Equipment trailer -assigned antenna, stand assembled as
I -Belgatos CERT parts of a single unit
NICP -assigned
1 -Rinconada CERT
NICP -assigned
1 -Corp Yard CERT
trailer -available
Mobile Incident 1 Corp Yard 24" travel trailer w/ many
Command Post radios
Portable Lighting 7 1 -Corp Yard CERT 1200 watt dual halogen
Trailer towers
2 -Belgatos CERT
NICP
1 -Rinconada CERT
NICP
2 -Corp Yard
Shipping Container
1 -DART supplies ~
Corp Yard
21
To~~-n-Wide Emergency Supply- In~~entory
Item Quantity- Location(s) Comments
Portable PA system 1 Police Department
SWAT locker
Rescue Litter 1 Corp Yard
Trailer
Triage tarp and tag 6 1 - Bel~atos CERT
y
sets NICP
1 - Rinconada CERT
NICP
I -Corp Yard CERT
trailer
3 -Corp Yard
Shipping Container
UHF radios 5 Police Department Mutual Aid radios -
Dispatch Sheriff, Fire, & PPW
capable
VHF radios 5 Police Department Mutual Aid Law
Dispatch Enforcement Radios -talks
to most every law
enforcement agency in the
County
Water 3 cases ~ 3~ EOC cabinet D4
bottles per
case
Water 15 five Council Chambers
gallon bottles main hallway
~~
APPENDIX I
Letter of Promulgation
Approval Date:
To: Officials, Employees, and Citizens of the Town of Los Gatos
The preservation of life, property, and the environment is an inherent responsibility of
local, state, and federal government. The Town of Los Gatos has prepared this emergency
operations plan to ensure the most effective and economical allocation of resources for
the maximum benefit and protection of the Community in time of emergency.
While no plan can completely prevent death and destruction, good plans carried out by
knowledgeable and well-trained personnel can and will minimize losses. This plan
establishes the emergency organization, assigns tasks, specifies policies, and general
procedures, and provides for coordination of planning efforts of the various emergency
staff and service elements utilizing the Standardized Emergency Management System
(SEMS), and the National hlcident Management System (NIMS).
The objective of this plan is to incorporate and coordinate all the facilities and personnel
of the city into an efficient organization capable of responding to any emergency.
This emergency operations plan is an extension of the California Emergency Plan. It will
be reviewed, exercised periodically, and revised as necessary to meet changing
conditions.
The Town Council gives its full support to this plan and urges all officials, employees,
and citizens, individually and collectively, to do their share in the total emergency effort
of the Town of Los Gatos.
Concurrence of this promulgation letter constitutes the adoption of the Standardized
Emergency Management System and the National Incident Management System by the
Town of Los Gatos. This emergency operations plan will become effective on approval
by the Town Council.
Mayor, Town of Los Gatos
23
.-~PPENDIl J
To« n of Los Gatos
Local .authorities and References
Municipal Code -Chapter 8
Sections:
8.10.010 -Purposes
8.10.01 ~ - Detinitions
8.10.020 -Disaster Council -Composition
8.10.025 -Same -Powers and Duties
8.10.030 - Director of Emergency Services -Office Created
8.10.03 -Same -Powers and Duties
8.10.040 - Emergency Organization -Generally
8.10.04 - Same -Structure, Duties, Functions
8.10.050 - Mutual Aid
8.10.0» - Expenditures
8.10.060 - Violations
8.10.010 -Purposes
The declared purposes this chapter are to provide for the preparation and carrying out of
plans for the protection of persons and property within the Town in the event of an
emergency, the direction of the emergency organization, and the coordination of the
emergency functions of this Town with all other public agencies, corporations,
organizations, and affected private persons.
8.10.015 -Definitions
As used in this chapter:
Local emergency means the duly proclaimed existence of conditions of disaster or of
extreme peril to the safety of persons and property within the territorial limits of the
Town caused by such conditions as air pollution, fire, flood, storm, epidemic, riot,
drought, sudden and severe energy shortage, plant or animal infestation or disease, the
Governor's wanrirrg of an earthquake or volcanic prediction, or an earthquake, or other
conditions, other than conditions resulting from a labor controversy, which conditions are
or are likely to be beyond the control of the services, personnel, equipment, and facilities
of the Town and require the combined forces of other political subdivisions to combat, or
with respect to regulated energy utilities, a sudden and severe energy shortage requires
extraordinary measures beyond the authority vested in the State Public Utilities
Cornmrssron.
STATE OF Ev1ERGENC~' means the duly proclaimed existence of conditions of
disaster or of extreme peril to the safety of persons and property within the State caused
by such conditions as air pollution, tire, t7ood, stone, epidemic, riot, drought, sudden and
severe energy shortage, plant or animal infestation or disease, the Gover-rlor's warning of
74
an earthquake or volcanic prediction or an earthquake, or other conditions, other than
conditions resulting from a labor controversy or conditions causing a state of war
emergency, which conditions, by reason of their magnitude, are or are likely to be beyond
the control of the services, personnel, equipment, and facilities of any single county, city
and county, or city and require the combined forces of a mutual aid region or regions to
combat, or with respect to regulated energy utilities, a sudden and severe energy shortage
requires extraordinary measures beyond the authority vested in the State Public Utilities
Commission.
"State of War Emergency" means the conditions which exists immediately, with or
without a proclamation thereof by the Governor, whenever this state or nation is attacked
by an enemy of the Branched States, or upon receipt by the state of a warning froth the
federal government indicating that such an enemy attack is probable or imminent.
(Code 1968, section 8-2)
State law reference -Similar provision, Government Code 8558
8.10.020 -Disaster Council -Composition
The Los Gatos Disaster Council is hereby created and shall consist of the following:
A. The Mayor, who shall be Chair
B. The Director of Emergency Services, who shall be the Vice-Chair
C. The Assistant Director of Emergency Services
D. Such other persons as maybe appointed by the Director with the advise and
consent of the Town Council
(Code 1968, section 8-3)
8.10.025 -Same -Powers and Duties
It shall be the duty of the Disaster Council, and it is empowered to develop and
recommend for adoption by the Town Council, emergency and mutual aid plans and
agreements, and such ordinances, resolutions, rules, and regulations as are necessary to
implement such plans and agreements. The Disaster Council shall meet upon call of the
Chair or in the Chair's absence from the Town or inability to call such meeting, upon the
call of the Vice-Chair.
8.10.030 -Director of Emergency Services -Office Created
There is hereby created the office of Director of Emergency Services. The Town
Manager shall be the Director of Emergency Services. There is hereby created the Office
of Assistant Director of Emergency Services who shall be the Town Chief of Police.
8.10.035 -Same -Powers and Duties
(a) The Director is hereby empowered to:
25
(1) Request the Town Council to proclaim the existence of threatened
existence of a local emergency if the Town Council is in session, or to
issue such proclamation if the Town Council is not in session. Whenever a
local emergency is proclaimed by the Director, the Town Council shall
take action ro ratify the proclamation within seven {7) days thereafter or
the proclamation shall have no further force or effect.
(?) Request the Govel-llor to proclaim a state of emery~ency when in the
opinion of the Director, the locally available resources are inadequate to
cope with the emergency.
(3~) Develop emergency plans with the assistance of emergency service chiefs
for consideration by the Disaster Council and manage the emergency
programs of this Town.
(4) Control and direct the effort of the emergency organization of this Town
for the accomplishment of the purposes of this chapter.
(~) Direct cooperation between and coordination of services and staff of the
emergency organization of this Town; and resolve questions of authority
and responsibility that may arise between them.
{6) Represent the Town in all dealings with public or private agencies on
matters pertaining to emergencies as defined herein.
{b) In the event of the proclamation of a local emergency, the proclamation of a state
of emergency by the Governor or the Director of the State Office of Emergency
Services, or the existence of a state of war emergency, the Director is empowered
to:
(1) Make and issue rules and regulations on matters reasonably related to the
protection of life and property as affected by such emergency: provided,
however, such rules and regulations must be confirmed at the earliest
practicable time by the Town Council.
(?) Obtain vital supplies, equipment, and such other properties found lacking
and needed for the protection of life and property and to bind the Town for
the fair value thereof and, if required immediately, to commandeer the
same for public use.
O Require emergency services of any town officer or employee and, in the
event of the proclamation of a state of emergency in the county in which
this TOw(1 is located or the existence of a state of war emergency, to
command the aid of aS lnaIly CltlzenS of t111S COlII1nuIIlty as the director
deems necessary in the execution of the Director's duties; such persons
shall be entitled to all privileges, benefits, and immunities as are provided
by state law for registered disaster service workers.
~b
(4) Requisition necessary personnel or material of any town department or
agency.
(5) Execute all of his ordinary power as Town Manager, all of the special
powers conferred upon the Director by this chapter or by resolution or
emergency plan pursuant to this chapter adopted by the Town Council, all
powers conferred upon him by statute, by any agreement approved by the
Town Council, and by any other lawful authority.
(Code 1968, section 8-6)
8.10.040 -Emergency Organization -Generally
All officers and employees of this Town, together with those volunteer forces enrolled to
aid them during an emergency, and all groups, organizations, and persons who may, by
agreement or operation of law, including persons impressed into service under the
provisions of section 8.10.35(b)(3), be charged with duties incident to the protection of
life and property in this Town during such emergency, shall constitute the emergency
organization of the Town.
8.10.04 -Same -Structure, Duties, Functions
The structure, duties and functions of the emergency organization and the order of
emergency succession to the position of Director of Emergency Services in the event of
the absence or incapacitation of the Assistant Director of Emergency Services, shall be
adopted by resolution of the Town Council. Neither the status of volunteers nor plans and
agreements, rules and regulations or resolutions adopted pursuant to prior ordinances
which are not in conflict with the provisions of this chapter shall be affected by the
provisions of this chapter until they are specifically amended, modified or superseded.
8.10.050 - 1~Iutual Aid
It is the purpose of the Town Council in enacting this chapter to facilitate the rendering of
mutual aid to and for the people of this Town. Emergency plans adopted and approved by
the Town Council shall provide for the interchange of mutual aid and for coordination
with the emergency plans of the County Operational Area.
(Code 1968, section 8-9)
8.10.055 -Expenditures
Any expenditures made in comlection with emergency activities, including mutual aid
activities, shall be deemed conclusively to be for the direct protection and benefit of the
inhabitants and property of the Town.
(Code 1968, section 8-10)
8.10.060 -Violations
?~
It shall be unlawful and a misdemeanor for any person during an emergency to:
(1) Willfully obstruct, or hinder or delay any member of the emergency
organization in the erltorcement of any lawful rule of regulation issued
pursuant to this chapter, or in the perforrnance of any duty imposed upon the
member by virtue of this chapter.
(?) Do any act forbidden by any lawful rule or regulation issued pursuant to this
chapter.
(3) Wear, carry or display, without authority, any means of identification
specified by the emergency agency of the State.
(Code 1968, section 8-1 1)
~8
APPENDIX K
Plan Concurrences
The following list of signatures documents each department's concurrence with this
emergency operations plan.
The Town Manager concurs with the Town of Los Gatos' Emergency Operations Plan.
As needed, revisions will be submitted to the Emergency Services Coordinator.
Signed
(Town Manager's Signature)
The Finance Department concurs with the Town of Los Gatos' Emergency Operations
Plan. As needed, revisions will be submitted to the Emergency Services Coordinator.
Si~med
(Finance Director's Signature)
The Police Department concurs with the Town of Los Gatos' Emergency Operations
Plan. As needed, revisions will be submitted to the Emergency Services Coordinator.
(Police Chief's Signature)
The Fire Department concurs with the Town of Los Gatos' Emergency Operations Plan.
As needed, revisions will be submitted to the Emergency Services Coordinator.
Signed
(Fire Chief's Signature)
The Parks & Public Works Department concurs with the Town of Los Gatos' Emergency
Operations Plan. As needed, revisions will be submitted to the Emergency Services
Coordinaror.
Signed
(Parks & Public Works Director's Signature)
The Community Development Department concurs with the Town of Los Gatos'
Emergency Operations Plan. As needed, revisions will be submitted to the Emergency
Services Coordinator.
Signed
(Community Development Director's Signature)
29
The Human Resources Depalrtment COI1CUrS with the Town of Los Gatos' Emergency
Operations Plan. As needed, revisions ~i~ill be submitted to the Emergency Services
Coordinator.
Si~~ned
(Human Resources Director's Signature)
The Community Services Depal-tment concurs with the Town of Los Gatos' Emergency
Operations Plan. As needed, revisions will be submitted to the Emergency Services
Coordinator.
Signed
(Community Services Director's Signature)
The Library concurs with the Town of Los Gatos' Emergency Operations Plan. As
needed, revisions will be submitted to the Emergency Services Coordinator.
(Library Services Director's Signature)
The Town Clerk concurs with the Town of Los Gatos' Emergency Operations Plan. As
needed, revisions will be submitted to the Emergency Services Coordinator.
Signed
(Town Clerk)
30
APPENDIX L
LOS GATOS CRITICAL HAZ it~IAT LOCATIONS
Business Name Address Facility Type/Hazard Contact Phone
Name
Compugraphics 120 Computer Board Assembly - Ron 408-341-
Albright Con•osive liquids & flammable Almaguer 1600
Way gas
Los Gatos Town 41 Miles Fuel Storage & Maintenance - Bruce 408-399-
Corporation Yard Road Assorted Maintenance Chemicals Smith 5770
Peninsula 160 Laboratory -Flammable Liquid Mike 408-866-
Histopathology Albright Storage Panganiban 8377
Way
Rinconada Golf 1744 Fuel & Chemical Storage - Keith 408-395-
Maintenance Yard Zena Assorted Maintenance Chemicals Beamer 6305
Avenue -Fertilizers & Pesticides
Rinconada Water 400 More Potable Water Bulk Chemical Paul 408-26~-
Treatment Plant Avenue Storage Thomas 2607
Town Plaza Vault 15 Pool Chemical Storage Vault - Bruce 408-399-
Montebello Confined Space Smith 5770
Way
31
APPE\D1~ 11
~'OLL\TEER ~La`.aGE~IE\T
Purpose -The Volunteer tilanagement Annex describes how the Town of Los Gatos will activate and
operate an Emergency Volunteer Center (EVC) to provide intake and referral services for spontaneous
volunteers in the Town.
Objecti~~es -The objectives of this annex are:
1. To outline standardized processes and procedures for establishing and managing an EVC in Los
Gatos, in cooperation and coordination with both regional and county-wide EVC efforts.
2. To provide standardized materials and forms that can be utilized interchangeably in aLos Gatos
EVC, a regional EVC, and at the county level, facilitating easier refen•al and placement of
spontaneous volunteers.
3. To facilitate the sharing of resources and mutual aid for the management of spontaneous
volunteers.
Scope -This annex is applicable within the Town of Los Gatos. It can be activated any time a major
event occurs which affects the Town, even if the event does not occur within Town boundaries. This
annex may also be activated to provide mutual aid to neighboring jurisdictions.
Planning Assumptions -This annex has been developed to provide coordination for spontaneous
volunteers in the event of either a local, regional, or catastrophic disaster. It is developed on the
concepts of collaboration between local governments in the West Valley (Cupertino, Campbell, Los
Gatos, Monte Sereno, and Saratoga), and county-wide coordination. In the event of a major disaster in
or near Los Gatos the following assumptions can be made:
• The County and local government may suffer injuries to personnel, property loss, and
impaii-~nent to utilities and communications systems.
• Emergency ser<-ices (law enforcement, fire, emergency medical) may not be available for
extended periods of tune.
• Many people in the community, wanting to help, will come forward and offer their time and
expertise. Tow-1 Hall may be the first place they will come to offer their help.
• Responding agencies and organizations will require competent assistance in order to meet
community needs. These a~~encies are likely to include:
c Local government
e Traditional disaster relief agencies such as the American Red Cross, the Salvation Ac7ny,
and the Second Harvest Food Bank
o Community based or~~anizations, especially those that serve vulnerable populatiuns
o Groups not previously known or involved in disaster preparedness or response
All EVC services outlined in this annex are dependant upon available resources.
3?
Concept of Operations
Countywide Coordination Plan -The County (or the agency to which it has delegated spontaneous
volunteer management) and local goverrunents share responsibility for the coordination of spontaneous
volunteers during adisaster. A Cou-in-bide Plan,foj• Coo~•~'inating Spo~~taneous G'olunteers was written
with the Santa Clara County Emergency Managers Association in 2003 to support collaborative
volunteer management both in preparing for disaster incidents, as well as during disaster responses.
This plan allows for independent, regional and countywide activation utilizing mutual aid to leverage
services to all citizens in Santa Clara County. The essential elements of this initial concept plan are
included in this Los Gatos Emergency Operations Plan annex.
Standardized Emergency iVlanagement System (SEMS) -This annex complies with SEMS
requirements by including:
• Use of common terminology
• Use of the Incident Command System
• Multi-agency or inter-agency coordination and use of the Operational Area concept at the
county level
• Recommended span of control
• Management by objectives
The goal of SEMS is for emergency response organizations to "speak the same language" and use the
same operational procedures so they can better interact and coordinate for faster mobilization,
deployment and use of resources. EVCs shall work within the SEMS structure of their local
jurisdictions. Hence, this aruiex is compatible with all other city and county plans dealing with
spontaneous volunteer management.
Incident Command System (ICS) -ICS is the key component of SEMS, and clearly defines staff
roles, responsibilities, and lines of communication. The five functional sections of ICS are:
• Command/Management
• Operations
• Plamling
• Logistics
• Finance
Spontaneous volunteer management is a branch of the Logistics Section, and although it is conceivable
that every section of the ICS structure can make use of spontaneous volunteers it is expected that most
of them will be deployed in the Operations Section.
IVlutual Aid -Jurisdictions may request mutual aid to assist with volunteer management operations.
Local government requests for mutual aid are to be made to the County Operational Area, which will be
forwarded to the appropriate personnel throughout the Operational Area's jurisdictions. Local volunteer
operations management guidelines for mutual aid are as follows and are adapted from the State of
California Emergency Managers Mutual Aid (EMMA) Plan:
33
• Requesting jurisdictions have committed resources and have fully mobilized to respond to
spontaneous disaster volunteer management needs in their community.
• iVlutual aid will be provided without the expectation of reimbursement. (Under some
circumstances, mutual aid may be reimbursable. Individuals providing mutual aid will be
responsible for maintaining their own logs. time sheets, travel claims, and other documentation
required. )
• Mutual aid will be agreed upon for a specific period of time, not to exceed a maximum of 14
days. (There is no minimum requirement.)
• Requesti~ig jurisdictions will brief assigned personnel from outside their organization and
provide procedural instruction, paperwork, tools and equipment necessary to perform
assignments.
• Requesting jurisdictions are responsible for costs associated with, and in support of; the
response (i.e. food, lodging and transportation, if necessary and with prior approval).
• Responding jurisdictions shall bear the cost of Workers Compensation on paid personnel and/or
DSW coverage on volunteer personnel.
Risk iVlanagement - In a disaster response, local EVCs might process spontaneous volunteers for work
in their own municipality, refer them to other municipalities whose needs outweigh their resources, or
both. It is the responsibility of the municipality using volunteers to assume responsibility for them, not
the agency/municipality that made the referral. The Y'olrntteer LTtak~ For•rrr (EVC Fonn 1) is a tool
designed to gather enough information needed to make an appropriate referral. A Los Gatos EVC will
verify licenses, conduct background checks, etc., and will use the Disaster Service bLor•ker Registration
Form (EVC Forn 2) to assist with this process, for volunteers working in Los Gatos. Los Gatos will
assume all liability for registering, training, and supervising these volunteers, and they will be sworn in
as DSW's in order to receive workers compensation coverage from the State of California.
Activating the EVC
Roles & Responsibilities -There are three levels of EVC activity in Santa Clara County; local,
regional, and countywide. Local government will be the first point of contact for spontaneous
volunteers, and Los Gatos will process and deploy these volunteers within the Town as needed.
Regional activity will occur if the cities of the West Valley Region of the County (Cupertino,
Campbell, Los Gatos, Monte Sereno, and Saratoga) agree that the scope of the disaster merits regional
volunteer coordination. When such a decision is made a Regional EVC will be established at the
Campbell Community Center either as a replacement ftn- local EVCs or in cooperation with them.
Lastly, during a disaster that affects the entire county or even the Bay Area Region, the Operational
Area Emergency Operations Center, in collaboration with relevant external agencies, will support
countywide spontaneous volunteer coordination. Los Gatos will decide when and under what
circumstances a local EVC will open or close, regardless of actions taken on a regional or countywide
basis.
Site Locations -Los Gatos has four choices to establish an EVC following a disaster.
• Los Gatos Council Chambers
• Los Gatos Neighborhood Center
• Calvary Baptist Church on Los Gatos Boulevard
• Jewish Community Center on Oka Road
34
However, this does not prevent the Town from establishing an EVC at a location other than one of these
tour sites, if another location serves the needs of the Town better at that time. Site locations require:
• A facility with a large room for centralized EVC operations
• Adequate space for registration, separate areas (rooms) for possible volunteer orientation and
training
• A facility that allows for relatively easy traffic flow
• Parking
• Accessibility
• Ability for public to find/identify the EVC
• Location that can be secured
• Restrooms
• Capability for phone/network lines (if operational) for emergency communications
Communications -While setting up an EVC it will be desirable to have landline telephone, cellular
phone, fax, Internet, and e-mail capabilities. However, it is understood that in the wake of a disaster
some or even all of these communications methods maybe compromised. When these communications
methods are not working the IT Branch of the EOC will work to re-establish them, and in the interim
the EVC (and EOC also) will use whatever methods are available. Runners maybe used to physically
carry messages within the Town, the West Valley Region of the County, and within the County. Also,
ham radio operators must be deployed to the EVC to assist with communications. Within the EVC staff
a Communications Coordinator will take whatever steps are needed to establish communications.
Working With The EOC -The EOC will decide when to activate the EVC, decide its location, and
obtain the supplies needed for the EVC. The EOC will be the communications link for regional and
countywide operations and requests for mutual aid. EVC operations status will be communicated to the
EOC, and from the EOC to the Operational Area, and will include issues such as requests for additional
volunteers in Los Gatos and/or the West Valley Region, referral of extra volunteers, requests for
volunteers to fill specialized needs such as interpreters and medical personnel, coordination of local or
regional EVC demobilization and transitioning operations back to the countywide level.
Staffing The EVC -Los Gatos will assign Town staff to manage the EVC, along with pre-trained
Town volunteers (see Town EOC Roster). These volunteers can come from the three known Town
disaster volunteer groups: DART, CERT, and RACES. Workers must assume that it is highly likely that
they will be placed in EVC staff roles that they would not expect, and cross training within the EVC
roles will be essential for success. Furthermore, it is highly likely that some of the spontaneous
volunteers processed at the EVC will quickly be brought into EVC operations themselves in order to
process other spontaneous volunteers. EVC staff must:
• Have good customer service skills
• Interact regularly with the public
• Are comfortable working in a fast-paced environment
• Can make quick decisions and utilize good judgment
35
Incoming, untrained EVC staff must be paired up with experienced EVC workers to quickly and
accurately learn their roles in the EVC EVC staff will need to wear identification (vests, shirts, hats, ID
badges, etc.) during an activation of the EVC.
Demobilization - When Los Gatos decides to deactivate its EVC it will transfer remaining registration
and refei-~•al operations to the regional or countywide level. The Logistics Section Chief, with the
consultation of the Director of Emergency Services, will decide when the EVC is to be deactivated, and
demobilization will follow according to the appropriate checklist.
36
Set-up and La~~out Procedures
In the Los Gatos EVC, demands and resources will dictate the number of positions that are staffed and
the personnel depth assigned to those positions (i.e. two people per position, three people per position,
etc.).
EVC Set-up Procedures
^ Choose a site for the EVC; a large indoor room with tables and chairs is ideal.
^ Request a site inspection to verify the structural integrity of the building (Logistics section of the
EOC).
^ Determine if power, phone service, water, etc., are available.
^ Establish mode of communication with the EOC. Ensure enough RACES operators are assigned to
cover all shifts for the entire time of operations. Utilize early volunteers as ruiulers to deliver
messages to the EOC, if necessary.
^ Request assistance from the EOC's Safety Officer to ensure a safe, secure and sanitary site.
^ Request needed resources from the EOC, including food and water for staff, phone lines and/or
electronic communications equipment, and assignment of amateur radio operators to the EVC.
^ Obtain Emergency Volunteer Center Supply Kit.
^ Arrange room to allow for foot traffic; establish waiting area near Reception Station.
^ Designate stations; clearly mark signs for each station.
^ Post EVC signs in visible locations on the outside of the building.
^ Designate a separate area or room for training and orientation, if possible.
EVC Suggested Room Layout iVlodel (adopt to fit existing room or facility) -See EVC Form S
EVC STATIONS AND DESKS
The EVC layout can be adapted according to the size of the response and volume of volunteer interest.
"Stations" are set up to handle the flow of volunteers and "desks" accommodate EVC support
functions. Each station/desk has a correlating staff assigmment and position checklist. In a small-scale
operation, one person can perform multiple roles, taking on the responsibility for snore than one
station/desk. In a large-scale operation, 1-4 people can be assigned to each position, expanding EVC
capacity to process volunteers.
EVC Organizational Chart
37
2. _~_-J
Reception Station -EVC Form 1
The Reception Station is located near the entrance with a "waiting area" nearby. Receptionists greet
visitors, distribute intake forms (EVC Form 1) to volunteers as they arrive, and handle the public's
questions and concerns. Because of the potential visibility of an EVC, this station will probably serve as
an informal information and referral desk. This station needs a minimum of 1 table / 2 chairs, possibly
more.
Intake and Referral Station -EVC Form 1, 7 & 10
The Intake and Referral Station follows the Reception Station. EVC Interviewers staff this station, help
volunteers complete their intake form, and conduct a brief interview of the volunteers. This station
should have several tables and chairs and will most likely need the greatest number of staff assigned to
it.
DSW Registration Station -EVC Form 2
This is the final station for volunteers who wish to fill a position with a government agency or
department. Among other steps, they must complete a Disaster Service Worker Registration Form, be
interviewed and placed by the Registrar, and be sworn in by an authorized person (Town Clerk or other
Los Gatos personnel authorized to administer loyalty oath).
Volunteer Opportunities Desk -EVC Forms 3, 4 & 10
This desk is staffed by Volunteer Opportunities Coordinator(s), who proactively contact government
agencies and voluntary organizations to identify volunteer opportunities. The Coordinators help
agencies/organizations complete Volunteer Request Forms. They maintain contact with
agencies/organizations and inform them when requests for volunteers have been filled.
38
Data Coordination Desk - A copy of EVC Form 1 once completed
The Volunteer Data Coordinator develops and implements a manual or computerized system for
tracking numbers of volunteers refer•ed. The Coordinator collects and tallies information from the
Interviewers and informs the Volunteer Opportunities Desk when requests have been filled. The
Coordinator prepares a daily report on volunteer numbers.
Communications Desk
The Communications Coordinator oversees outgoing and incoming communications for the EVC. The
Coordinator is responsible for establishing communications with the EOC and possibly other outside
agencies such as the American Red Cross.
Supply Kits
These supplies are for activation of the Emergency Volunteer Center. Adapt as necessary to supplies
already stocked in Los Gatos (e.g., equipment, batteries). See EVC Forn 6.
39
E~"C til:a\AGER
General Duties
• Secure and open the facility for the EVC
• i~tanage EVC set-up, operations and demobilization
• Request staffing and other resources for EVC operations
• Assign and supervise Lead EVC staff
• Coordinate press inquiries regarding volunteers with the PIO
• Maintain close communications with the EOC Volunteer Coordinator
Action Checklist - Ei~C !fVlanaaernent
Read the entire Action Checklist.
^ Identify yourself as the EVC Manager by putting on a nametag or vest with your title.
^ Initiate an event log of activities, beginning with notification of the emergency.
Review Set up and Layout Procedures and assign staff to set up the EVC.
o Designate an assistant EVC Manager in a large-scale operation.
n Designate yourself or an EVC staff member as PIO to handle press inquiries.
Work closely with Communications Coordinator to establish mode(s) of
communication with the EOC.
Determine staffing levels. If possible assign at least two people to each station and
more if necessary. When assigning more than one person to a station, designate a
Lead staff to be in charge.
Forecast personnel needs and request extra staff if needed.
Assign early volunteers to provide refreslunents and support in the waiting area near
Reception Station.
Determine hours of operation for the public.
Sct staffing shifts. The recommended maximum shift for any employee or volunteer
is eight hours. Decisions regarding ovel-time work (beyond 8 hours a day or 40 hours
per week) for jurisdiction employees should be coordinated with Volunteer
Coordinator in the EOC.
~ Plan breaks according to jurisdiction guidelines.
Ensure that staffing and operations cost tracking follow State and FEMA guidelines.
~ Schedule brief meetings at the beginning and end of da~~ before/after opening the
doors to the public to address operational issues and update staff on disaster
situation.
~ Overlap shifts to help ivlt}1 the tranSltlon oI IIllOrmatlon aIld Updates ilt each Stat1011.
Frequently rotate staff throu~~h the most stresstill positions, e.g., Receptionist
Desi;-mate a break,~rest area away from the public to provide a resting area for staff;
with water and healthy foods if possible.
Encourage EVC staff to monitor stress levels, watch for burnout and promote breaks
among one another whenever possible.
~ If needed, obtain security resources for EVC.
~ Maintain all required records and documentation to supportrt the history of the
eIllergellcy.
~l
Action Checklist - EVC Def~~obili,.atio~i
^ Read the entire Action Checklist.
^ Start planning for demobilization when begimzing EVC operations.
^ Work with EOC's Finance/Administration Section to make sure EVC staffing and
operations cost tracking follow FEMA guidelines.
^ Determine if and when to transition intake and placement activities to another entity.
^ Set a day and time for demobilization and announce to all staff and volunteers.
^ If needed, provide critical incident stress debriefing services from professional mental
health counselors for EVC staff and volunteers.
^ Prepare a brief report on intake and placement statistics for the EOC and your own
records.
^ Determine where to transition remaining volunteer activities, either to countywide
operations, the Regional EVC, or within the jurisdiction (e.g., Volunteer Services,
Human Resources).
^ Resolve or refer outstanding issues.
^ Working with designated PIO, notify local media, emergency services officials and
community regarding the deactivation of the EVC.
^ Thank volunteers who contributed to EVC operations and/or response efforts in the
community. Consider also recognizing volunteers after the event (e.g., phone call,
letter from the mayor, an article or ad publishing their names in a local newspaper,
gift of commemorative item).
41
RECEPTIO\ IST
General Duties
• Establish and manage Reception Station
• Greet visitors and field inquiries
• Distribute forms to potential volunteers
• Direct people with non-volunteer related inquiries to the appropriate source
• Post ur~~ent volunteer needs
Actio-r Checklist
~ Read the entire Action Checklist.
~ Identify yourself as the Receptionist by putting on the nametag or vest with your title.
~ Create a Community Resources and Referral list for directing non-volunteer related
inquiries, e.g., where to donate, where to get help. Update information daily or as new
information becomes available. Establish communication with 2- I -1 for referral
information, if possible.
~ Determine where donations are going in your community; consult with your EOC
and.or coordinate with CADRE (Collaborating Agencies Disaster Relief Effort)
network.
~ Systematically determine each person's need as soon as they arrive at the EVC.
Refer those with non-volunteer related inquiries to the appropriate agency or
organization.
~ Refer representatives of agencies or departments that need volunteers to the
Volunteer Opportunities Desk.
~ Give those who wish to volunteer, including spontaneous volunteers a brief
explanation of how the EVC works and a Disaster 6'olunteej• Intake and Referral
Fa•rar (EVC Forn 1) to fill out in the waiting area.
~ Once they have completed the Disaster l; okntteer• Intake and Referral Form, direct
the potential volunteer to the Intake and Referral Station or back to the waiting area,
as necessary.
If there are large numbers of people in the waiting area, field questions regarding the
status of their application. Stay in close contact with the EVC Mana~~er to keep
updated on volunteer opportunities.
^ If there is a need to recruit for a particular skill, post sigms in the waiting area or near
the Reception Station. as directed by the EVC iVtanager.
^ Supervise greeters and refreshment servers to make sure they are giving out accurate
information to the public.
~ During alarge-scale activation, activity at this station can be intense and prone to
causing staff burnout. Take breaks and rotate new staff into this station as frequently
as possible.
4?
INTERVIEWER
General Duties
• Establish and manage the hltake and Referral Station
• Conduct a brief interview with each prospective volunteer
• Refer volunteer to an appropriate opportunity
• Confirm that volunteer has filled out all the required paperwork
Action Checklist
^ Read the entire Action Checklist.
^ Identify yourself as the Interviewer by putting on the nametag or vest with your title.
^ Initiate an event log of activities, beginning with notification of the emergency.
^ Make sure the Disaster- Vohtrtteer• Intake artd Referral For•rrr (EVC Fonn 1) is filled
out correctly. Assist prospective volunteer, if necessary.
^ Conduct a brief interview utilizing the Volerrzteer Inter7~iela• Gtride (EVC Form 7).
^ Review with volunteer:
- priority skills and abilities
- whether or not they are 1 S years of age
- physicalliinitations
- language skills
- availability
^ Assess volunteer's priority skills, review options and snatch volunteer with most
appropriate opportunity.
^ Briefly explain assignment to volunteer.
^ Note referral(s) on Disaster vohrrzteer Intake and Referral Form (EVC Form 1).
^ Give volunteer a NCR copy (or a photocopy) of Disaster Volunteer Intake Fonn. If
not possible, retain original form.
^ Forward completed forms to Data Coordinator.
^ If volunteer is being referred to a position within the jurisdiction, send volunteer to
the DSW Volunteer Registration Station.
^ If you have concerns during the interview, DO NOT place the volunteer. Inform
volunteer you will get back to him or her and consult with the EVC Manager.
^ Document any notes, questions or concerns you have about the volunteer in event log.
^ If unable to place volunteer at that time, explain situation and give them an idea of
when you will call back or when they can check back with you.
^ If volunteer is offering resources, determine resource availability and conditions of
use.
^ Refer volunteer resources to appropriate agency, organization or field site.
43
REGISTR:~R
Gerteru! Duties
• Establish and manage the DSW Volunteer Registration Station.
• Register volunteers as Disaster Service Worker (DSW) volunteers
• Ensure completion of required paperwork
• Administer the Loyalty Oath (fwlction must be perto«ned by a government employee
authorized to administer the oath)
Action Cl:ecklist
Read the entire Action Checklist.
^ Identify yourself as the DSW Registrar by putting on the nametag or vest with your
title.
^ Initiate an event log of activities, beginning with notification of the emergency.
Obtain completed Disaster Golunteer• Intake mtd Referral Forms from Intake and
Refen-al Station.
^ Contit7n that the position within the jurisdiction to which the volunteer was referred
is still available.
^ If needed, conduct a brief secondary interview of volunteer, utilizing the Volunteer
Intert•ie1-• Guide (EVC Fonn 7), with questions relevant to the position.
^ If you have concet7ls during the interview, DO NOT place the volunteer. Infot-tn
volunteer you will get back to them and consult with the EVC Manager.
^ Instruct the volunteer to fill out the Disaster Ser-~~ice iI%orker Registration Form (EVC
Form 2); note position placement on that form and give the volunteer the yellow copy
of the NCR form (or a photocopy).
^ Administer (or have authorized staff administer) the Loyalty Oath.
^ Complete any other necessary paperwork required for your jurisdiction to utilize the
volunteer.
^ Instruct volunteer on next steps:
• Where and when to report for orientation and,'or training
• Who within local jurisdiction will be their supervisor
• Give volunteer any necessary safety infot7nation, timecards, etc., pursuant to
jurisdiction's volunteer management policies and procedures
Periodically notify Volunteer Data Coordinator of placements completed.
Maintain completed DSW forms and file with the appropriate authority.
44
VOLUNTEER OPPORTUNITIES COORDINATOR
Genera! Duties
• Establish and manage the Volunteer Opportunities Desk
• Serve as liaison to the jurisdiction's departments and NGOs that need volunteers
• Relay volunteer requests to EVC Interviewers
• Supervise Data Coordinator
• Assist NGOs and departments with disaster volunteer management issues
Action C1ecklist
^ Read the entire Action Checklist.
^ Identify yourself as the Volunteer Opportunities Coordinator by putting on the
nametag or vest with your title.
Ask the Reception Station to direct requests for volunteers from agencies to your
station.
^ Ask communications desk that messages from the EOC regarding requests for
volunteers reach you.
^ Assist agency or department representatives with completion of Disaster Volzrnteez-
Request Forms (EVC Form 3) for volunteers.
^ Number Disaster Volunteer Request Foz•ms sequentially in the order received.
^ Send information regarding volunteer requests to EVC Interview Station as soon as
they have been received.
^ Forward completed Disaster Volunteer Request Fornzs to the Data Coordinator.
^ Alert EVC Interview Station if there is an urgent need for people with particular skills
such as interpreters or nurses. Also notify EVC Manager so special recruitment
procedures can be considered.
^ Confirm that each outside agency understands that disaster volunteers must register
with that agency for insurance and liability purposes.
^ When notified by Data Coordinator than an opportunity appears to have been filled,
notify requesting agency (if possible) to determine whether enough volunteers have
responded or whether the job should remain open.
^ Inform Interviewers when a job has closed.
^ Confirm that each department within the jurisdiction understands the need to follow
Disaster Service Worker policies and procedures.
^ Link agencies and departments that have disaster volunteer management needs with
available resources (many agencies may not have developed procedures for working
with disaster volunteers and may need some assistance and guidance).
~ In the early stages of the disaster, contact agencies by any means possible to identify
volunteer opportunities. Outreach to agencies can be conducted any tune this station
is not busy with immediate incoming requests. As communications become available,
Volunteer Opportunities staff can utilize phone, faY, the Internet and runners with
cellular phones to determine needs.
45
DAT.~ COORDI`,aTOR
General Drrtie.ti
• Establish and mana~~e Data Coordination Desk
• Enter%mana~e data on volunteers
• Enter manage data on agency requests
• Establish and manage tracking process for volunteer needs and placements
• Notifi~ Volunteer Opportunities Desk when a request for volunteers has been tilled
• Compile and issue daily repol-t on numbers of volunteers referred
Action Checklist
^ Rcad the entire Action Checklist.
^ Identify yourself as the Volunteer Data Coordinator by putting on the nametag or vest
with your title.
^ Collect completed Disaster I'olcrnteer Intake Fa•nrs (EVC Form 1) from to Intake and
Referral Station. Sort into piles, one for referred volunteers, one for pending. Returi
pending forms to Intake and Referral Station for follow-up.
^ Devise a manual or computerized system for recording number of volunteers referred
to each volunteer opportunity.
^ If a manual system is utilized, hold this information for future database entry.
^ If database capabilities exist, input all volunteer information from Disaster l/ohu~teer
I,rtake Forms.
^ Inforn Volunteer Opportunities Coordinator immediately when it appears enough
volunteers have been referred to a particular job.
^ Assist Volunteer Oppoltunities Coordinator by entering data on agency requests.
Run daily report on number of volunteers processed, number of volunteers referred
and to which agencies, and any other pertinent data.
^ When EVC is demobilized, retain forms for the jurisdiction.
CO~IIIUNICATIONS COORDINATOR
General Duties
• Establish and manage Communications Desk
• Establish form(s) of communication for EVC (fax, interlet, runners, ham radio,
phone, etc.)
• Manage incoming and outguing communications for EVC (to and from EOC and
other agencies)
• Establish and manay~e tl'aCklIlg pI'OC(',SS IOr COmIl1U11lcat10llS
Action Checklist
^ Read the entire Action Checklist.
^ Identify yourself as the Communications Coordinator by putting on the nametag or
vest with your title.
46
^ Work with EOC Logistics and EVC Manager to establish communication methods
for EVC -this maybe fas, Internet, tumiers, ham radio, phones or a combination of
communications strategies as capabilities become available.
^ Develop a clear line of communication with your EOC (this may be a runner at the
begiruling of operations).
^ Direct requests for equipment, supplies, staff, etc., to the Logistics Section of the
EOC.
^ Direct requests for situational updates, reports on EVC operational status, etc., to the
EOC.
You may also be asked to transmit communications to other agencies such as the
American Red Cross.
^ Devise a manual or computerized system for tracking communications coming into
the EVC.
^ If a manual system is utilized, log/file/retain information for future database entry.
^ Notify EVC Manager of important communications and information.
^ When EVC is demobilized, retain communications records for the jurisdiction.
47
Appendix O
Evacuation Plan
Lenihan Dam Failure
Table of Contents
L Introduction
II. Legal Considerations
III. Hazard Analysis
IV. Planning Assumptions
V. Types of Evacuation
A. Precautionary
B. Emergency
VI. Activation Triggers
A. Dam Failure
B. Town Emergency Operations Plan (EOP) Levels Of Activation
C. Decision Making Authority
D. Town Emergency Operations Center (EOC) Activation
VII. Town Evacuation Procedures & Methods -Incident Command System (ICS)
A. Incident Command
1. Incident Command Structure
2. Incident Command Posts
B. Operations
1. Police Personnel
?. Mixed Discipline Units
3. Volunteer Utilization
4. Pedestrian Evacuation versus Vehicular Evacuation
5. EMS
6. Temporary Evacuation Points (TEP's) & Shelters
C. Planning
1. Situation Status
2. Documentation
3. Flood Inundation Zone Data
D. Logistics
1. Conununications
2. Mutual Aid Resources
3. Transportation Resources
4. Parks and Public Works
5. Staging Areas
6. Food and Shelter
7. Volunteer Recruitment, Organization, and Sta~~ing
E. Finance
VIII. Next Of kin Fonn
4~
I. Introduction
The Town of Los Gatos, California is located at the base of the Santa Cruz Mountains,
southwest of the City of San Jose. This document is designed to give direction to the
Town leadership when in times of emergency the decision to evacuate patrts of the Town
is made. It is not the goal of this appendix to give guidance for the evacuation of the
entire Town; rather, the goal is to address the evacuation needs of the inundation zone
below the Lenihan Dam and Lexington Reservoir which has the potential for serious
flooding on either side of Highway 17.
This appendix recognizes the compliance needs of the California Standardized
Emergency Management System (BENS), and the National Incident Management
System (NIMS), and makes use of the Incident Command System (ICS). As with all
plans this appendix will require frequent revision and modification as State and Federal
requirements change, as similar plans at the County level are enacted which require
compatibility, as risks and their characteristics change, and as persoimel and materiel
resources change. Therefore, an arulual review of this plan is advised, with modifications
recorded.
This appendix is a collaborative effort between multiple agencies for two major reasons.
First, multiple jurisdictions are involved in the dam inundation risk to Los Gatos, and
second because no single agency has sufficient resources to perform the tasks needed
without assistance. For these reasons, this appendix requires collaborative writing and
preparation, and cooperative response when implemented during an emergency.
II. Legal Considerations
Local jurisdictions will generally make the decision on whether to evacuate communities
prior to, during, or following an incident on a case-by-case basis. The decision to
evacuate will depend entirely upon the nature, scope, and severity of the emergency, the
number of people affected, and what actions are necessary to protect the public. In certain
circumstances, the County Operational Area may make recommendations on whether a
jurisdiction should evacuate and will help coordinate the evacuation effort. Activation
and termination of this plan shall be at the direction of:
• The Town Manager
• In the absence of the Town Manager, the Assistant Town Manager
• The Police Chief
• In the absence of the Police Chief, the highest ranking police official present
The Town, or whomever the Town has authorized to issue an evacuation order, is
primarily responsible for ordering an evacuation. This authorization can be in the fore of
an ordinance, resolution, or order that the local governing body has enacted. The Town
Municipal Code provides the legal capability for these actions in Chapter 8. The decision
on whether to evacuate or shelter-in-place must be carefully considered with the timing
and nature of the incident. However, the scenarios presented to the Town of Los Gatos
during a Lenihan Dam failure completely rule out any possibility of shelter-in-place as an
option. In this instance, evacuation is the only course of action available.
49
Evacuation orders should be issued when there is a clear and immediate tlu-eat to the
health and safety of the population and it is determined that evacuation is the best option
for protection. Evacuation orders should be described as mandatory to promote public
cooperation. However, law enforcement will not use force to remove any person who
remains within the affected area when directed to evacuate. Penal Code Section 409.5
deems that it would be improper to inter statutory authority to forcibly evacuate people
who do not wish to be evacuated, unless their presence in the closed area, resulted lrom
an entry made after the area was closed pursuant to 409.5(a) or 409.~(b).
Emergency responders should clearly inform people that failure to evacuate may result in
serious physical injury or death and those future opportunities to evacuate may not exist.
The Police Department, when possible, will document the location of people that refuse
to evacuate and if possible, have those individuals sign the Next of Kin Form (see Page
47). Once the Town orders a mandatory evacuation, it is critical that the Public
Information Officer disseminates information to the public that highly encourages them
to evacuate instead of staying behind.
Once an area has been evacuated, Penal Code Section =I09.5(c) enables the Police
Department to prevent people from re-entering that area until the area is deemed safe.
Anybody who willfully and knowingly enters an area that has been closed and who
willfully remains within the area after receiving notice to evacuate or leave shall be guilty
of a misdemeanor.
j0
III. Hazard Analysis
The Lenihan Dam is a 195' tall earthen dam that holds back the Lexington Reservoir. The
dam was built in 1952 and is two miles upstream from Los Gatos along the Los Gatos
Creek. The anticipated performance of the dam in the wake of a major earthquake (6.~-)
along the San Andreas Fault (within five miles from the dam) is very good, based on its
performance during the 1989 Loma Prieta Earthquake, which validated the claims by
dam engineers and safety officials that an earthen dam such as Lenihan will absorb the
motion of the earth much better than a sheer faced concrete dam that would be likely to
crack or shatter during an earthquake.
Nevertheless, from a planning standpoint both the Water District and the Town are
pursuing a worst case scenario philosophy which calls for peak flow of 1,440,000 cubic
feet of water per second at the dam in case of a catastrophic collapse, falling to a peak
flow of 14,300 cubic feet of water per second 3.12 miles downstream near Blossom Hill
Road. This scenario is anticipated by the Water District to cause an inundation zone that
runs roughly as far east as Los Gatos Boulevard, as far west as Santa Cruz
Avenue/Winchester Boulevard, and as far north as the cities of Campbell, San Jose, and
ultimately the San Francisco Bay. This corridor along Highway 17 is considered to be the
main flood zone, and both FEMA and the Water District believe that given the amount of
water typically stored in Lexington, and given the depth and contour of Highway 17, that
there should not be any lateral spread outside of this zone.
Another part of the hazard analysis for this dam has to be the impact a failure would have
on the Vasona Dam further downstream, located within the Town of Los Gatos. Water
District engineers and safety personnel believe that Vasona will act as a "speed bump"
for Lexington's downhill flow, allowing much of the flood to be dispersed a short
distance beyond Vasona onto Highway 85.
Lastly, since the only foreseeable incident that would cause enough damage to the dam to
cause a rupture is a major earthquake located very near the dam, it is logical to surmise
that significant damage might exist elsewhere in Los Gatos.
51
I~'. Planning :assumptions
There are a number of planttin~~ assumptions that are found in this plan. Among them are:
1. The water level of LeYinuton Reservoir is highly variable which will substantially
impact the consequences of a dam rupture.
?. After an earthquake, there may be time to inspect the dam and organize the
needed resources to conduct an evacuation downstream, if needed.
3. Highway 17 provides a deep and unobstructed channel for flood waters to move.
4. The Alert SCC system may be able to notify individual residents and businesses.
but there may be significant areas of the Town that will not be served by the Alert
SCC, most likely due to the disasters impact on the phone system.
5. Through mutual aid, the San Jose Police Department and Sheriff's Office
helicopter may be available to assist with evacuations.
6. Given staffing pattet-tls and personnel resources, the Los Gatos/Monte Sereno
Police Department will not have sufficient personnel on duty at any given time to
conduct an evacuation without assistance.
Interagency communications will be difficult initially, but maybe mitigated
within the first two to four hours of an incident as County resources become
available (this assumption serves during a local incident but might not if the
incident affects the entire county and/or Bay Area region).
The four east-west routes over Highway 17 in Los Gatos may suffer damage from
an earthquake large enough to damage Lenihan Dam. If this overpass dama~~e
occurs it only reinforces the recommendations found in this plan for evacuees to
walk rather than to drive.
5?
V. Types of Evacuation
Precautionary -For Los Gatos, a precautionary evacuation would be caused by damage
to the Lenihan Dam of an undetermined severity that may or may not cause a rupture.
Precautionary evacuations are conducted when the conditions for a dangerous incident
exist, but before it is known whether the feared incident will actually take place or not. In
a precautionary evacuation evacuees may consider driving their cars out of the inundation
zone, or it may be recommended that they walk, depending on the anticipated amount of
time that is available before a rupture is to occur.
Emergency -This is an evacuation that is conducted under the stress of an incident that
is imminent, or already happening. In the case of Lenihan Dam, and water is already
flowing downhill toward Los Gatos or is about to. Residents in this scenario should
evacuate in any method possible.
53
~'I. Activation Triggers
Dam Failure -After an earthquake, if possible, a trained representative from the Los
Gatos'Monte Sereno Police Department will attempt to drive to Lenihan Dam to perform
a preliminary inspection. If that officer does get to the dam he or she will radio back a
report to Police Dispatch, who will provide the information to those individuals «~ith
whom decision makin<~ authorities rest to issue an evacuation order, the incident
commander, Campbell PD, San Jose PD and the California High~a~ay Patrol [fthe officer
is unable to go to the dam, it is possible that the Santa Clara Valley Water District Dam
Safety hlspectors, the Sheriff s Office, or the County Fire Department might provide
information to assist Town Staff in this decision. It should be taken into consideration the
severe impact on the community before deciding to evacuate.
Decision flaking Authorih~ - As written in Town Municipal Code, Chapter 8, and as
recorded in the Los Gatos Emergency Operations Plan, decision making authority is
vested in:
• The Town Manager
• In the absence of the Town Manager, the Assistant Town Manager
• The Police Chief
• In the absence of the Police Chief, the highest ranking police officer present
Town Emergency Operations Center (EOC) Activation - In the case of an evacuation
in Los Gatos, the EOC will immediately be activated and all EOC persom~el with first
shift duty will report as quickly as possible. However, it is crucial to the survival of EOC
personnel that they report to the Police Operations Building EOC, not the Civic Center,
as it lies directly in the path of the floodwaters.
Evacuation Zone Di~•isions -Ten zone division have been pre-identified within the
Town to assist with the orderly and safe evacuation of the population to safety. Those
zones are as follows:
Zone l -South of Main and East of Highway 17
Zone 2 -South of Plain and West of Highway 17
Zane ; -South of Los Gatos-Saratoga,'Highway 9 East of Highway 17
Zone 4 -South of Los Gatos-Saratoga/Highway 9 West of Hi~~h~~~ay 17
Zone 5 -South of Blossom Hill Rd East of Highway 17
Zone 6 -South of Blossom Hill Rd West of Highway 17
Zone 7 -South of Lark East of Highway l7
Zone 8 - South of Lark West of Highway 17
Zone 9 -North of Lark East of Highway l7
Zone l0 -North of Lark West of Highway 17
As a general rule, the western and eastern evacuation boundaries should be North Santa
Cruz, Winchester and Los Gatos Blvd. However, given the timin~~ of the incident and
flow of toodwaters, these boundaries may change. Population numbers in these divisions
vary si`n~iticantly, so team size should be scaled accordingly.
~~l
Public Education
Since the conduct of a large scale evacuation of adensely-populated area will, in the best
of circumstances, be difficult, and post-major earthquake condition will make it even
more challenging, the importance of public education cannot be overstated.
Ultimately, all residents and businesses in the inundation zone will receive a brochure
informing them of the temporary evacuation sites, evacuation routes, and evacuation
preparation tips for their particular area.
Public safety instructors could be available to provide additional training to residents or
neighborhood groups on the evacuation process.
The publication and instruction will stress preparedness, and offer assurances that
Lenihan and Vasona dams are both well-maintained and closely monitored structures. It
will be unambiguous that the risk of dam failure is low, but since the consequences of a
catastrophic failure are so high, the Town is taking these steps to prepare our residents.
5~
~'II. To~-~n Evacuation Procedures & 1~Iethods
Incident Command System
A. Incident Command
L ICS Stilicture -Because law enforcement has the primary responsibility
for evacuations, the Los Gatos. Monte Sereno Police Department will
assume Incident Command during such an incident in the field. The Police
Department will collaborate with partner agencies to establish section
chiefs for Operations, Planning. Logistics, and Finance, and because of the
nature of the incident (either precautionary or emergency in nature) a PIO
will immediately be designated. There will be one [CS structure
established in which the different response disciplines and agencies will
work together, instead of separate organizational structures in which
different disciplines and agencies work independently of each other.
2. Incident Command Posts - An ICP should be established in a safe area
outside of potential inundation zones. Ideal ICP's could be found at:
a. Blossom Hill Park
b. Live Oak Manor Park
c. Monte Sereno City Hall (parking lot)
d. La Rinconada Country Club
B. Operations
Police personnel -deployment - Perso-ulel will be deployed into the
predetermined zone divisions. Span of control will be preferably 3-7
officers per zone division. Officers will attempt to make door to door
evacuation announcements, and;or utilize the public address capabilities of
their patrol vehicles. Preferably, an Alert SCC announcement or press
releases via all media will have already been made to the areas affected by
the flood.
a. Officers will not be sent into areas that present to them
unreasonable risk to their lives and safety. If the failure of the
dam is imminent, all staff, including police headquarters
personnel, should evacuate from the inundation zone.
b. Police Communications should relocate to the Police Operations
Building after transferring 91 1 service to County
communications.
c. Request mutual aid through County Communications and
provide the number of people needed, equipment if any and
provide the staging area location.
d. If evacuation is ordered as mandatory, it is important to note
residents cannot be forced to leave, however, no one will be
allowed to re-enter an evacuated area unless authorized by the
Director of Emergency Services.
e. It will be of the utmost importance that officers take the time, if
available, to assist disabled residents who cannot evacuate on
their own, ideally by pairing them with neighbors who can
provide assistance.
SC
2. Mired discipline units (e.g. police, fire and PPW) -Depending on the
resources available the Operations Section Chief could give directions on
how these personnel are to participate in evacuations and where.
3. Volunteer Utilization
a. CERT -CERT volunteers maybe used to conduct evacuations in
their assigned neighborhoods, but only at the direction of
Town/CERT leadership. CERT volunteers are not to self deploy
while conducting evacuations, and they must be trained before
deployment on evacuation procedures and methods.
b. RACES -RACES volunteers will deploy in the field with CERT
neighborhood groups, at the Incident Command Post(s), at the
EOC, and with police units in the field as requested.
c. DART -DART volunteers will assist with evacuations in the
field as directed by the Operations Section Chief.
d. Spontaneous Volunteers -Spontaneous volunteers, in most
circumstances, should not to be used during evacuations because
the opportunity to register, train, and supervise them do not exist.
However, they can and will be used in the wake of a disaster in
accordance with the Volunteer Management guidelines in the
Town Emergency Operations Plan.
4. Pedestrian Evacuation versus Vehicular Evacuation -The four crossing
routes over Highway 17 are Main Street, Los Gatos-Saratoga Road,
Blossom Hill Road, and Lark Avenue. Evacuees will be allowed to drive
as much as is possible during a dam failure evacuation on arterial routes
connecting to the four main routes over Highway 17. However, vehicular
traffic may or may not be allowed on the four main routes themselves, so
evacuees might have to walk on those four routes, with the exception of
evacuees with mobility disabilities who cannot walk to safety. They will
be allowed, at the discretion of the officers in the field, to drive along
those four routes.
5. Emergency Medical Services -EMS, directed through the Santa Clara
County Fire Department at the ICP will be gathered at an appropriate
staging area, and directed to specific points to pick up people needing
emergency medical transport.
6. Temporary Evacuation Points (TEPs) & Shelters -Dam Inundation -
TEPs maybe established west of North Santa Cruz and Winchester and
east of Los Gatos Boulevard. Potential shelters, to be arranged
collaborativelyvith the American Red Cross, may be set up at:
a. Calvary Baptist Church on Los Gatos Boulevard
b. The Church of Jesus Clu-ist of Latter-Day Saints on Rose Avenue
c. Blossom Hill School
d. Rolling Hills Middle School on More Avenue
e. Daves Avenue School
f. Bachman Park
Assign staff or public safety personnel to temporary evacuation sites to
maintain security and order.
57
C. Plannin~~
1. Situation Status -The people performing this task at the ICP and in the
EOC will frequently communicate with each other, and will acquire and
verify all other sources of information to keep the Incident Commander,
Section Chief s and Director of Emergency Services at both the ICP and
the EOC up to date with current information.
2. Documentation Branch -The people performing this task will need to
ensure the accurate and timely creation and distribution of Incident Action
Plans, and ensure that status reports are submitted to the Planning Section
on a timely and predictable schedule
3. Flood Inundation Zone Division Data -Pedestrian travel time has been
estimated in each of the zone divisions.
From the lowest point of each of the zones, normal pedestrian travel to a
point of safety in all zones is less than 10 minutes.
D. Logistics
1. Communications - BAYMACS should be used as a command/control
channel if at all possible for mutual aid, with a representative from the Fire
and mutual aid law enforcement either at the ICP, EOC or field unit
partnering.
2. 1\Iutual Aid Resources -all agencies in the County are accessible
through County Communications.
3. Transportation Resources -the use of transportation resources such as
VTA, Department of Corrections or commercial resources should be
considered to assist with evacuations.
4. Parks & Public Works - A key issue for this department is that the
Town's Corporation Yard lies in the inundation zone. Therefore, prior to
acting in support of a response, the first task of the department will be to
ensure the safety of personnel and equipment by moving vehicles and
supplies to higher ground. This department will occupy a crucial place in
the Logistics Section acrd the overall response. Its actions will vary
depending on two factors, the time of the incident and its severity.
a. Titnin~.: - If the incident occurs during business hours (Monday
through Friday 0900 to 1700) personnel will act immediately as
is appropriate.
b. If the incident occurs during non-business hours the department's
actions could be vigorous, if time allows for department
personnel to ar-ive at the Corporation Yard.
Or, actions could be none at all if time does not allow for
personnel to travel to work, which could result in the total
destruction of the Yard and all of its assets.
c. Severity - In a Level One emergency the department will be able
to move equipment and supplies to higher ground easily,
regardless of the time of day and day of week. [n a Level Two
emergency the same assumption exists. In a Level Three
emergency however, it is impossible to predict whether the
5~
department can move to higher ground or not, and this will be
highly dependent on whether the incident occurs during business
h10L1r5 Or I1011-bLlslneSS hours.
The PPW Department has the potential to be of great assistance during a response. It has
vehicles and trailers ideal for hauling and moving equipment, ban'icades and traffic cones
to assist in controlling traffic, emergency lighting and generators for work in the dark,
and personnel ~vho are accustomed to emergency work in the field. PPW personnel
should deliver traffic cones and barricades to traffic control points:
Los Gatos Blvd. at Main, Highway 9, Blossom Hill Road, and Lark Avenue; and
N. Santa Cruz at Main, Ehn, Grays, Royce, Bachman, Highway 9, Blossom Hill, and
Lark. PPW staff maybe used to staff those traffic control points to deny access to areas
within the inundation zone. Ideally, PPW will be represented in the Logistics Section at
both the Incident Command Post and the Emergency Operations Center.
5. Staging Areas -the Incident Commander, in collaboration with the
Logistics Section Chief may need to approve the establishment of facilities
for staging of:
a. additional law enforcement personnel and their equipment
b. additional fire services personnel and their equipment
c. additional EMS personnel and their equipment
d. additional Search & Rescue personnel and their equipment
e. a media briefing area
f. volunteer marshalling location
g. others
6. Food and Shelter facilities for response personnel may need to be
established and supplied.
Volunteer Recruitment, Organization, and Staging -spontaneous
volunteers will normally not be used for evacuations, but known volunteer
groups in Los Gatos will be needed to stage in an organized fashion
a. CERT - Community Emergency Response Teams - If
possible, CERT should be supervised by the Persolmel and
Community Services Sergeant.
b. RACES -Ham radio operators
c. DART - Disaster Aid Response Team - If possible, DART
should be supervised by the Police Department DART
Coordinator.
d. Other Town Staff - As Disaster Service Workers (DSW), all
other Town staff may be required to assist in response and
management of the disaster response.
If directed to evacuate the Civic Center or Park and Public Works headquarters, and are
not otherwise assigned to disaster response duties, they should proceed to the Police
Operations Building or other designated staging area to be available for deployment.
E. Finance -this section will be responsible for tracking all mutual aid resources, for
tracking overtime costs incurred by the Town, for tracking all procurement costs
59
incurred by the Logistics Section, and for preparing reimbursement
documentation in the case of disaster declarations at the County, State, and
'.rational levels.
60
LOS GATOS/MONTE SERENO POLICE
DEPARTMENT
NEXT OF KIN FORM
You have been officially warned by
of the Los Gatos/Monte Sereno Police Department that to remain in this
evacuation area can cause your injury or death. Your refusal to leave this
area places your life in jeopardy and relieves the Town of Los Gatos of any
liability and responsibility for your welfare.
Name of Victim
Address of Victim
Date of Birth
Name(s)/age(s) of others in the home:
Nett of Kin to be notified:
Name
Address
Phone number(s)
Signature of Victim
Date/Time
Officer Name/ID
61
Appendit P
Evacuation Plan
tVildfire
Table of Contents
L Introduction
II. Legal Considerations
III. Hazard Analysis
IV. Planning Assumptions
V. Types of Evacuation
a. Voluntary
b. Mandatory
VI. Activation Triggers
a. Wildfire
b. Town Emergency Operations Center (EOC) Activation
VII. Town Evacuation Procedures & Methods -Incident Command System
Structure
a. Incident Command
i. Incident Command Structure
ii. Incident Command Posts
b. Operations -Evacuation Branch
i. Police Divisions
ii. Police Personnel -Deployment
iii. Mixed Discipline Divisions
iv. Volunteer Utilization
v. Pedestrian Evacuation versus Vehicular Evacuation
vi. EMS
vii. Temporary Evacuation Points (TEP's) & Shelters
c. Planning
i. Situation Status
ii. Documentation
d. Logistics
i. Communications
ii. Parks and Public Works
iii. Mutual Aid Resources
iv. Stagin~~ Areas
v. Food and Shelter
vi. Volunteer Recruitment,. Organization, and Staging
e. ~']nalll:(:
VIII. Next Of Kin Form
Ci?
I. Introduction
The Town of Los Gatos, California, is located at the base of the Santa Cruz Mountains,
southwest of the City of San Jose. This document is designed to give direction to the
Town leadership when it is threatened by wildfire and the decision to evacuate parts of
the Town is made. It is not the goal of this plan to give guidance for the evacuation of the
entire Town, rather, the plan goal is to address the evacuation needs of south and west
parts of Town that are at risk from wildfire.
This plan recognizes the compliance needs of the California Standardized Emergency
Management System (BEMs), and the National Incident Management System (NIMS),
and makes use of the Incident Command System (ICS). As with all plans this plan will
require frequent revision and modification as State and Federal requirements change, as
similar plans at the County level are enacted which require compatibility, as risks and
their characteristics change, and as personnel and materiel resources change. Therefore,
an annual review of this plan is advised, with modifications recorded.
This plan is a collaborative effort between multiple agencies for two major reasons. First,
multiple jurisdictions are involved in the geographical areas that would affect Los Gatos,
and second because no single agency has sufficient resources to perform the tasks needed
without assistance. For these reasons, this plan requires collaborative writing and
preparation, and cooperative response when implemented during an emergency.
II. Legal Considerations
Local jurisdictions will generally make the decision on whether to evacuate communities
prior to, during, or following an incident on a case-by-case basis. The decision to
evacuate will depend entirely upon the nature, scope, and severity of the emergency, the
number of people affected; and what actions are necessary to protect the public. In certain
circumstances, the County Operational Area may make recommendations on whether a
jurisdiction should evacuate and will help coordinate the evacuation effort. Activation
and termination of this plan shall be at the direction of:
• The Town Manager
• In the absence of the Town Manager, the Assistant Town Manager
• The Police Chief
• In the absence of the Police Chief, the highest ranking police official present
The Town, or whomever the Town has authorized to issue an evacuation order, is
primarily responsible for ordering an evacuation. This authorization can be in the form of
an ordinance, resolution, or order that the local goverling body has enacted. The Town
Municipal Code provides the legal capability for these actions in Chapter 8.
The decision on whether to evacuate or shelter-in-place must be carefully considered with
the timing and nature of the fire. An evacuation effort involves an organized and
supervised effort to relocate people from an area of danger to a safe location.
Although evacuation is an effective means of moving people out of a dangerous area, due
to its complexity and the stress it puts upon the population, it is considered as a last resort
63
option. However, it is extremely important to recognize the inter-disciplinary
relationships of a wildfire response. The overall Incident Commander at a wildfire will be
from the Santa Clara County Fire Department and that person will direct where and when
evacuations are to be carried out. [t is then the primary responsibility of law enforcement
and the secondary responsibility of the fire services to car-y out those evacuations. This
must be balanced with the legal decision making authorities in the Town Municipal Code.
which absolutely demands cooperation between the Fire Department and the Town in the
midst of an emergency response.
"Sheltering-in-place" is the practice of going or remaining indoors during or following an
emergency incident. This procedure is recommended if there is little time for the public
to react to a fire and it is safer for the public to stay indoors for a short time period rather
than travel outdoors. Sheltering-in-place also has many advantages because it can be
implemented immediately, allows people to remain in their familiar surroundings, and
provides individuals with everyday necessities such as the telephone, radio, television,
food, and clothing. However, the amount of time people can stay sheltered-in-place is
dependant upoT~ availability of food, water, medical care, utilities, and access to accurate
and reliable information. In the case of wildfire the advantages and disadvantages of
sheltering in place are directly influenced by the terrain, slope, density of fuel
(vegetation), and defensible space around the structure.
Sheltering in-place is the preferred method of protection for people that are not directly
impacted or in the direct path of a hazard. This will reduce congestion and transportation
demand on the major transportation routes for those that have been directed to evacuate
by Police or Fire persomlel.
Evacuation orders should be issued when there is a clear and immediate threat to the
health and safety of the population and it is determined that evacuation is the best option
for protection. Evacuation orders should be described as mandatory to promote public
cooperation. However, law enforcement will not use force to remove any person who
remains within the affected area when directed to evacuate. Penal Code Section 409.5
deems that it would be improper to infer statutory authority to forcibly evacuate people
who do not wish to he evacuated, unless their presence in the closed area resulted from an
entry made after the area was closed pursuant to =109.5(x) or 409.5(b).
Emergency responders should clearly inform people that failure to evacuate may result in
serious physical injury or death and that future opportunities to evacuate may not exist.
The Police Department will document the location ofpeople that refuse to evacuate or
have those people sig1~ the'vext of Kin fora (page 71). Once the Town orders a
mandatory evacuation, it is critical that the Public lnformation Officer disseminates
information to the public that highly encourages them to evacuate instead of staying
behind.
Once an area has been evacuated, Penal Code Section 409.5 (c) enables the Police
Department to prevent people from re-entering that area wltil the area is deemed safe.
Anybody ~vilo willfully and knowingly enters an area that has been closed and who
willfully remains within the area after receiving notice to evacuate or leave shall be guilty
of a misdemeanor.
64
III. Hazard Analysis
To the south of the Town lies unincorporated Santa Clara County, which has been
developed to varying degrees. This includes the areas west of Highway 17 along
Montevina Road, Black Road, Bear Creek Road, and their tributaries. Redwood Estates
in particular has seen considerable growth in the last decade. Undeveloped or little
developed areas include the Sierra Azul Open Space Preserve, Lexington Reservoir
County Park, the El Sereno Open Space Preserve, and the Bear Creek Reservoir Open
Space Preserve.
Evacuation concerns exist in these areas because of the limited carrying capacities of
these roads and their minimal ability to carry two way traffic in the case of emergency
vehicles driving into an area while evacuees attempt to get out. Furthermore, these areas
often suffer from single points of access which can cause evacuees to become trapped.
Of particular concern to the Town is the risk of wildfire starting in these areas and being
wind driven into the Town. These areas are (from west to east) near Overlook Road,
Pennsylvania Avenue, Wood Road, College Avenue, Jones Road, Central Avenue,
Jackson Street, Highland Terrace, Foster Road, Tourney Road, Quarry Road, Maya Way,
Eugenia Way, Blackberry Hill Road, Ravina Way, Teresita Way, Kennedy Road, Kathy
Lane, Shannon Road, and Arnerich Road. The threat comes both from a wind driven fire
in these areas moving northwards into the Town, and also from burning embers creating
spot fires within the heavily tree populated Town. Taking the above considerations into
account the wildfire section of this plan will focus on the following geographic Divisions:
Zone A -Almond Grove
Zone B -Wood (Wood Road area)
Zone C -College
Zone D -Foster
Zone E -Cypress
Zone F -Kennedy
Zone G -Shannon West
Zone H -Shannon East
Zone I -Blossom Hill
Zone J -Deer Park
Note: Foster Road, Aztec Ridge Drive, Blackberry Hill Road, and their numerous
tributaries originate in close proximity to each other in the Cypress Way, Alpine Avenue,
and Johnson Avenue area, which may cause an Incident Com-nander to merge two or
more of these areas if more than one needs evacuation. Developments in the field and
resources available will influence this decision making process and cannot be pre-
determined in this document.
65
R". Planning Assumptions
There are a number of planning asswnptions that are found in this plan. Among thorn are:
1. Through mutual aid. the San Jose Police Department and Sheriff s Office
helicopter may be available to assist with evacuations.
2. Given staffing patten~s and persotulel resources, the Los Gatos; Monte Sereno
Police Department «~ill not have sufficient personnel on duty at any given time to
conduct an e~~acuation without assistance.
3. Given that the slopes of the Santa Cruz Mountains that face Los Gatos are
primarily northwards in their orientation and thus, denser in their vegetation,
wildfires will be less hazardous to the Town. This does not eliminate the risk, but
it does mitigate it.
4. Interagency communications will be difficult initially, but will be mitigated
within the first two to four hours of an incident as County resources become
available.
5. The Alert SCC system maybe able to notify individual residents and businesses
regarding sheltering in place or evacuation guidelines.
6. It is unlikely that more than one of the geographical divisions described above
will need evacuation simultaneously.
66
V. Types of Evacuation
Voluntary - In this case, law enforcement has been directed that although the Town is
not under immediate threat from wildfire the data indicates that within a manageable
amount of time, parts of Town will be in danger and that residents are advised to
evacuate. The obvious advantage of this type of evacuation is that the stress level for both
evacuees and those directing the evacuation is much lower, traffic difficulties are
lessened, and more time exists for gathering belongings, pets, etc.
lL~iandatory -This is an evacuation that is conducted under the stress of an incident that
is iiruninent or already happening. In the case of wildfire the Town is either tlu-eatened by
afire moving toward it or the fire has already entered the Town. It is important to note
that although this type of evacuation is referred to as mandatory, people cannot be forced
to evacuate if they do not want to. If faced by people who refuse to evacuate in this
situation officers and assisting volunteers will be equipped with Nett Of Kin forms that
will be filled out for those who refuse to evacuate.
VI. Activation Triggers
Wildfire -County Fire will establish one or more Incident Command Posts immediately
after the outbreak of a wildfire, and the Police Department will immediately send a
representative to that Command Post also. This will enable Town leadership to access the
most cur•ent information about the fire's behavior and the Town's needs in relation to it,
and will enable Town leadership to decide when and if to evacuate specific Town
neighborhoods, in collaboration with the County Fire Department Incident Commander.
Town Emergency Operations Plan (EOP) Levels of Activation - In the case of an
evacuation in Los Gatos, the EOC will immediately be activated and all EOC personnel
with first shift duty will report as quickly as possible to the Police Operations Building
(POB) EOC.
Public Education -Since the conduct of a large scale evacuation of adensely-populated
area will, in the best of circumstances, be difficult, and wildfire conditions will make it
even more challenging, the importance of public education cannot be overstated.
Ultimately, all residents and businesses in a highly wooded and dense zone will receive a
brochure informing them of the temporary evacuation sites, evacuation routes, and
evacuation preparation tips for their particular area. Public safety instructors could be
available to provide additional training to residents or neighborhood groups on the
importance of maintaining their property to reduce fire danger and provide information
on the evacuation process.
67
~'II. To~~~n Evacuation Procedures & 1lethods
Incident Command S~~stem
A. Incident Command
ICS Structure -The Santa Clara County Fire Department will take
command in all tireti~hting responses, and because law
enforcement has the primary responsibility for evacuations, the
Los Gatos/Vtonte Sereno Police Department will carry out these
duties in the field as a branch within the Operations Section. There
will be one ICS structure established in which the different
response disciplines and agencies will work together, instead of
separate organizational structures in which different disciplines
and agencies work independently of each other. The Fire
Department and the Police Department will collaborate with
partner agencies to establish section chiefs for Operations,
Planning, Logistics, and Finance, and because of the nature of the
incident (either vohultary or mandatory in nature), a PIO will
immediately be designated.
ii. Incident Command Posts -The ICP requires a Unified Command
beriveen the Santa Clara County Fire Department and law
enforcement which may consist of multiple law enforcement
agencies depending on the location of the fire. It is possible that
the ICP will be mobile at times as fire conditions change, although
that is considered less desirable than a stationary ICP. Although
unlikely, it is also possible that if more than one of the Divisions
described in this plan are affected simultaneously one Incident
Commander will direct the response to both locations, but it is also
possible that two Incident Command Posts will be established to
deal with two separate incidents. This is a decision that will be
made taking into account the relevant conditions faced at the time
by the Incident Commander. While the Fire Department will
command the firefighting response and specify when and where
evacuations are to be made, the Police Department will carry out
the evacuation response in the Town, requiring the two agencies to
work closely together. The ICS structure will be established jointly
by the two agencies.
B. Operations -Evacuation Branch
i. Police Divisions -the eight (S) geographical Divisions outlined in
the Hazard Analysis section will each require a span of control of
S-1 G officers broken up into five pairs to cover the necessary
amount of territory in each Divisiun.
ii. Police personnel -deployment -Personnel will be deployed into
geo~n-aphical Divisions decided upon at the ICP during a wildtire
6S
response, where they will make door to door evacuation
announcements, and/or utilize the public address capabilities of
their patrol vehicles. Preferably, an Alert SCC announcement or
press releases via all media will have already been made to the
areas affected by the fire.
• Officers will not be sent into areas that present to them
unreasonable risk to their lives and safety.
• Request mutual aid through County Communications and
provide the number of people needed, equipment if any and
provide the staging area location.
• If evacuation is ordered as mandatory, it is important to
note residents cannot be forced to leave, however, no one
will be allowed to re-enter an evacuated area unless
authorized by the Director of Emergency Services.
• It will be of the utmost importance that officers take the
time, if available, to assist disabled residents wllo cannot
evacuate on their own, ideally by pairing them with
neighbors who can provide assistance.
iii. Mixed discipline units (e.g. police and fire) -Depending on the
resources available the Operations Section Chief will give
directions on how these personnel are to conduct evacuations and
where.
iv. Volunteer Utilization
CERT -CERT volunteers may be used to conduct
evacuations in their assigned neighborhoods, but only at the
direction of Town/CERT leadership. CERT volunteers are
not to self deploy while conducting evacuations, and they
must be trained before deployment on evacuation procedures
and methods.
RACES -RACES volunteers will deploy in the field with
CERT neighborhood groups, at the Incident Command
Post(s), at the EOC, and with police units in the field as
requested.
DART -DART volunteers will assist with evacuations in the
field as directed by the Operations Section Chief.
Spontaneous Volunteers -Spontaneous volunteers are not to
be used during evacuations because the opportunity to
register, train, and supervise them do not exist. However,
they can and will be used in the wake of a disaster in
accordance with the Volunteer Management guidelines in the
Town Emergency Operations Management Plan.
v. Pedestrian Evacuation versus Vehicular Evacuation -Evacuees
will be allowed to drive their vehicles out of the evacuated area,
and Police Division Supervisors will deploy officers in such a way
to control the flow of outbound traffic so that they do not conflict
69
with inbound emergency response traffic. Potential checkpoints,
which will need to be verified at the ICP. will prevent unauthorized
access to the evacuation areas. These checkpoints iVIAY' be located
at:
• Wissahickon -the intersection of Chestnut .a~ enue and
Overlook Road
• Wood Road - at the intersection of Broadway and South
Santa Cruz Avenue
• College Avenue - at the intersection of College Avenue and
East Main Street
• Foster Road -the intersection of Foster Road and Johnson
Avenue
• Aztec Ridge -the intersection of Aztec Ridge Drive and
Cypress Way
• Blackberry Hill -the intersection of Blackbenry Hill Road
and Cypress Way (note the prosimit~- of d, e, and f on this
list -Incident Command ma~~ or may not decide to
combine these depending on circumstances at the time).
• Kennedy Road -the intersection of Kennedy Road and Katy
Lane
• Shannon Road -the intersection of Shannon Road and Santa
Rosa Drive
vi. Emergency Medical Services -EMS, directed through the Santa
Clara County Fire Department at the ICP will be gathered at an
appropriate staging area. and directed to specific points to pick up
people needing emergency medical transport.
vii. Temporary Evacuation Points (TEPs) & Shelters -These will be
established in collaboration with the American Red Cross, at the
ICP if the EOC is not yet open, and at the EOC once it is open.
TEP locations can and in all likelihood will be decided upon by the
Evacuation Branch alone in the opening hours of an evacuation,
because the safety of the evacuees will demand quick action and
quick decision making. Potential locations are:
• Calvary Baptist Church on Los Gatos Boulevard
• The Church of Jesus Christ of Latter-Day Saints on Rose
Avenue
• Los Gatos High School on High School Court
• Davey Avenue School
• Fisher Middle School on Fisher Avenue
• Rollin~~ Hills Middle School on More Avenue
70
C. Planning
i. Situation Status -The people performing this task at the ICP and in the
EOC will frequently communicate with each other (most likely to be
carried out by ham radio operators), and will acquire and verify all other
sources of information to keep the Incident Commander and Section
Chiefs at both the ICP and the EOC up to date with current information.
ii. Documentation -The people performing this task will need to ensure the
accurate and timely creation and distribution of Incident Action Plans, and
ensure that status reports are submitted to the Plaruiing Section on a timely
and predictable schedule
D. Logistics
i. Communications are dependant on the number of agencies responding to
the incident. If multiple agencies beyond the Santa Clara County Fire
Department and the Los Gatos/Monte Sereno Police Department are
involved the communications system will be significantly more
complicated.
Communications can roughly be broken down into two conceptual
systems, one consisting only of the two agencies, and the other in which
multiple agencies are involved.
If the response is only staffed by the Santa Clara County Fire
Department and the Los Gatos/Monte Sereno Police
Department communications through the two chains of
command with their normal radio frequencies can be
efficiently directed at the ICP. Furthermore, if more cross
departmental links are needed between the two agencies, the
Town has five interoperable radios that can be deployed
which will enable firefighters and police officers in the field
to communicate with each other.
If the response involves multiple agencies Law Net will be
available from the Police Department dispatch center to
communicate with other law enforcement agencies in the
County, with the exception of the California Highway Patrol.
A second similar resource is Red Net, which serves the same
function for the fire services. Third, County Communications
will activate the Bay MACS communications system, to
which all first responder agencies in the County have access,
which will enable command and control communications to
occur. Fourth, County Communications has access to its
mobile communications resource, ACU 1000, as well as
similar resources from Cisco Systems (its NERV), and the
American Red Cross mobile communications vehicle. These
mobile communications resources can be deployed to the
field and enhance communications in the field amongst
71
disparate responders who need to communicate with each
other.
ii. Parks & Public ~~'orks Department -The department will provide
valuable resources during a response. and should be represented in the
Logistics Section at both the Incident Command Post and the Emergency
Operations Center. It has vehicles and trailers ideal for hauling and
moving equipment, barricades and traffic cones to assist in controlling
traffic, emergency lighting and generators for work in the dark, and
personnel who are accustomed to emergency work in the field.
iii. 1lutual Aid Resources -All agencies in the County are accessible
through County Communications.
iv. Staging Areas -the Incident Commander, in collaboration with the
Logistics Section Chief may need to approve staging areas for:
• additional law enforcement personnel and their equipment
• additional fire services personnel and their equipment
• additional EMS personnel and their equipment
• additional Search & Rescue personnel and their equipment
• a media briefing area
• volunteers and their equipment
• others
v. Food and Shelter facilities for response personnel inay need to be
established and supplied.
vi. Volunteer Recruitment, Organization, and Staging -spontaneous
volunteers will not be used for evacuations, but the three known volunteer
groups in Los Gatos will be needed to stage in an organized fashion
• CERT -Community Emergency Response Team -
Supervised if possible by the Personnel and Community
Services Sergeant.
• RACES -Ham radio operators
• DART -Disaster Aid Response Team -Supervised if
possible by the Police Department DART Coordinator.
• Other Town Staff - As Disaster Service Workers (DSW), all
other Town staff may be required to assist in response and
manay~ement of the disaster response.
E. Finance -this section will be responsible for tracking all mutual aid resources, for
tracking overtime costs incun-ed by the Town, for tracking all procurement costs
incurred by the Logistics Section, and for preparing reimbursement
documentation in the case of disaster declarations at the County. State, and
National levels.
7?
LOS GATOS/MONTE SERENO POLICE
DEPARTMENT
NEXT OF KIN FORM
You have been officially warned by
of the Los Gatos/Monte Sereno Police Department that to remain in this
evacuation area can cause your injury or death. Your refusal to leave this
area places your life in jeopardy and relieves the Town of Los Gatos of any
liability and responsibility for your welfare.
Name of Victim _
Address of Victim
Date of Birth
Name(s)/age(s) of others in the home:
Next of Kin to be notified:
Name _
Address
Phone numbers
Signature of Victim
Date/Time
Officer Name/ID
73
APPENDIY Q
Emergency Response Supplies, Services and Equipment
INTRODUCTION
This document is intended to be used as a reference guide for the Town of Los Gatos, its
Emergency Operations Personnel, and other eligible uldlviduals and entities to obtain
specific supplies, services and equipment for emergency situations. Although the
primary focus of this document is for use during emergency situations, information found
within this document may also be referenced for a variety of non-emergency situations.
Purchasing practices outlined in the Town's Purchasing Manual are to be followed at all
times. Deviatin;-~ from these purchasing norms is only authorized when approved by the
Town Manager, members of the Executive Team or their designee.
Further, it is important to recognize that emergencies facing the Town of Los Gatos will
inevitably affect neighboring municipalities. Because of this, purchasing supplies and/or
services shall be approached as a collaborative, multi-agency effort with the goals of
minimizing waste, conserving costs, increasing efficiency, and avoiding conflict during
the pursuit of procuring valuable commodities.
`'Vhenever possible, and with significant regard to the public's health, safety, and welfare,
purchases should be made with consideration to the Town's environmentally preferable
purchasing policy when supplies or services have comparable specifications for
performance, safety, and availability.
Emergency contact information for neighboring municipalities as well as
contact information for other local emergency-response agencies is located
within the Emergency Operations Plan, Section II Appendices.
7=1
Building Materials and Supplies
Example: Appliances, Electrical, Building Materials & Janitorial Supplies., Certified
Wood, Electrical &. Lighting Supplies, Flooring, Hardware, Lumber, Paint & Supplies,
Paint, Plumbing Supplies, Pre-fabricated Items (storage sheds, cabinets, etc), Sustainable
Roofing Materials, Tools, Wall/Ceiling Materials
ACE Los Gatos Hardware
15300 Los Gatos Blvd.
Los Gatos, CA
Phone: (408) 356-7103
Campbell ACE Hardware
148 North San Tomas Aquino Rd.
Campbell, CA
Phone: (408) 866-5980
Costco
5301 Almaden Expy.
San Jose, CA
Phone: (408) 979-2518
Home Depot
480 East Hamilton Ave.
Campbell, CA
Phone: (408) 866-1900
Kirkwood ACE Hardware
1600 West Campbell Ave.
Campbell, CA
Phone: (408) 379-7800
Costco
2201 Senter Rd.
San Jose, CA
Phone: (408) 275-0199
Home Depot
1855 Hillsdale Ave.
Campbell, CA
Phone: (408) 978-6807
Rural Supply ACE Hardware
110 South Santa Cruz Ave.
Los Gatos, CA
Phone: (408) 354-3910
75
Clothing & Uniforms
Example: Athletic Wear, Children's Wear, Clothing and Accessories, Footwear,
Hospital Wear, Outerwear, Underwear, and Laundering
ABC 1ledical Supple & Equipment Absolutely Uniforms
810 South Bascom ,~~ve. 800 South Bascom Ave.
Campbell, CA San Jose, CA
Phone: (408) 295-1526 Phone: (408) 297-3900
All Line Uniform Sales Costco
80 Gilman Ave. 5301 Almaden Expy.
Campbell, CA San Jose, CA
Phone: (408) 376-0876 Phone: (408) 979-2518
Costco Globe Distributors
2201 Senter Rd. 559 Campbell Technology Pk
San Jose. CA Campbell, CA
Phone: (408) 275-0199 Phone: (408) 626-9476
I<Iission Uniform & Linen Services Red Wing Shoe Store
186 Dillon Ave. 447-B Blossom Hill Rd.
San Jose, CA
Campbell, CA Phone: (408) 229-2668
Phone: (408) 370-0317
Summit Uniform Target
545 Meridian Ave. 181 1 Hillsdale Ave.
San Jose, CA San Jose, CA
Phone: (408) 293-8633 Phone: (408) 267-7900
Uniforms Galore
1 X83 Meridian Ave.
San Jose, CA
Phone: (408) 265-315
76
Fuel Suppliers
E.rample: Diesel & Unleaded Gasoli~ie, Fuel Storage and Delivery
THE TOWN OF LOS GATOS CURRENTLY USES SC FUELS AS A PRIMARY'
SUPPLIER AND WESTERN STATES OIL C0IIPANY AS A BACKUP SUPPLIER.
SC Fuels Western States Oil Company
P.O. Box 4159 Spartan Tanks Line, Inc.
1800 W. Katella, Ste. 400 1790 South 10`x' Street
Orange, CA 92863-4159 San Jose, CA 95112
Phone: (714) 744-7140 Phone: (408) 351-2318
Bulk Fuels Northern Region
Contact Cynthia at 1-800-677-4834 ext 1206
ALTERNATIVE SUPPLIERS
Coast Oil Company Dassel's Petroleum Inc.
2075 Alum Rock Ave 31 Wright Road
San Jose, CA 95116 Hollister, CA 95023
Phone: (408) 251-081 1 or (408) 252- 7720 Phone: (831) 636-5100
Devco Oil Inc.
139 Encinal Street
Santa Cruz, CA 95060
Phone: (831) 423-2121
J.N. Abbott Distributors
6001 Rossi Lane
Gilroy, CA 95020
Phone: (408) 848-1415 or
800-675-3356
Robinson Oil Supply & Transport
420 Williams Road
San Jose, CA 95129
Phone: (408} 517-4334
77
Food & Catering Services
Example: Food c~ C'atering Services
Blend-r_ of Los Gatos Erik's Deli Cafe
81 W Main St. 1 ~49~ Los Gatos Blvd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 399-170 Phone: (408) 39~-6363
JJ ~Iagoo's Pizza Los Gatos Pizza Co.
430 North Salta Cruz Ave. 14080 Blossom Hill Rd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 3~4-5208 Phone: (408) 358-554
Lunardi's i\Ir C's Catering & Kitchen Rental
720 Blossom Hill Rd 1600 Dell Ave.
Los Gatos, CA Campbell, CA
Phone: (408) 358-1731 Phone: (408) 946-2440
1•Ir. Pickle's Sandwich Shop Panetta's Catering
North Santa Cruz Ave. 1340 White Oaks Rd.
Gatos, CA Campbell, CA
Phone: (408) 395-8800 Phone: (408) 559-7733
Pizza tii~• Heart Purple Onion Inc.
9 North Santa Cruz Ave. 26 West Main St.
Los Gatos, CA Los Gatos, CA
Phone: (408) 395-8834 Phone: (408) 354-4125
Round Table Pizza Safe~~~a~~
~7 North Santa Cniz Ave 470 North Santa Cruz Ave.
Los Gatos. CA Los Gatos, CA
Phonc: (408) 3~4-720 Phone: (408) 3~4-0810
Safeway Safeway
1 X00 Pollard Rd. 1 ~ ti49 Union Ave.
Los Gatos, CA Los Gatos, CA
Phone: (408) 374-20>0 Phonc: (408) 559-750
Stuft Pizza Sub~i~a~~
1525 Los Gatos Bled. 14777 Los Gatos Blvd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 358-3686 Phone: (408) 358-3463
Sub-i-a~- S~ti~eet Peas Cafe & Catering
78
540 North Santa Cruz Ave.
Los Gatos, CA
Phone: (408) 398-2090
Talula Bay Catering
10 Victory Ln.
Los Gatos, CA
Phone: (408) 445-8441
Togo's Eatery
187 South Bascom Ave.
Campbell, CA 95008
Phone: (408) 371-3221
Whole Foods
15980 Los Gatos Blvd.
Los Gatos, CA
Phone: (408) 358-4434
453 North Santa Cruz Ave.
Los Gatos, CA
Phone: (408) 3~4-3144
Togo's Eatery
798 Old Blossom Hill Rd.
Los Gatos, CA
Phone: (408) 356-8193
Village Caterers
140 West Main St.
Los Gatos, CA
Phone: (408) 3~4-7030
79
Hazardous Material Collection & Disposal
Example: Abandoned Hazardous Material, Analysis, protiling and related labor,
Compressed gas cylinders, Emergency response and training, Material collection and
disposal including various chemical waste, Medical waste collection, Training for the
management of hazardous materials, Unidentified waste sampling. Waste management
related labor
A Reliable Hauling
406 South Henry Ave.
San Jose. CA
Phone: (408) 5~7-0509
All Chemical Disposal [nc.
21 Great Oaks Blvd.
San Jose, CA
Phone: (408) 363-1660
AZ-CON Specialt~~ Services Inc.
1645 Old Bayshore Hwy.
San Jose, CA
Phone: (408) 451-9~ 12
HCSC Environmental Inc
2542 South Bascom Ave.
Campbell, CA
Phone: (408) 371-4111
Safeh' ICleen Corporation
1147 North 10`x' St.
San Jose, CA
Phone: (408) 294-8778
Energp Solutions
2105 South Bascom Ave.
Campbell, CA
Phone: (408) 5~8-3500
Industrial Waste Utilization
149 Industrial Ave.
San Jose, CA
Phone: (408) 288-5616
«'aste Remedies
1769 Park Ave.
San Jose, CA
Phone: (408) 275-9155
80
Lodging
Etample: Short-Tenn and Temporary Housing Accommodations
Clarion Collection Bristol Hotel
3341 South Bascom Ave.
Campbell, CA 95008
Phone: (408) 559-3330
Hotel Los Gatos
210 East Main St.
Los Gatos, CA 95030
Phone: (408) 335-1777
La Hacienda Inn
18840 Saratoga Los Gatos Rd.
Los Gatos, CA 95030
Phone: (408) 354-9230
Los Gatos Garden Inn
46 East Main St.
Los Gatos, CA 95030
Phone: (408) 354-6446
Los Gatos Lodge
50 Saratoga Los Gatos Rd.
Los Gatos, CA 95030
Phone: (408) 354-3300
Larkspur Landing
5~0 West Hamilton Ave.
Campbell, CA 95008
Phone: (408) 364-1514
Los Gatos Nlotor Inn
55 Los Gatos-Saratoga Rd.
Los Gatos, CA 95030
Phone: (408) 356-9191
Pruneyard Plaza Hotel
1995 South Bascom Ave.
Campbell, CA 95008
Phone: 800-5~9-4344
81
Medical Supplies & Equipment
Example: Beds, Disposable Medical Equipment, EvIT Stretchers, Evacuation chair &
storage cabinet, Rescue Seats, Stair Chairs, Stretchers. General. Wheelchairs
Applied Orthotics & Prosthetics
2177 Samaritan Dr.
San Jose, CA
Phone: (408) 3~8-9741
American 1ledical & Equipment Supple
3725 Union Ave.
San Jose, CA
Phone: (408) 559-5800
Beahm Designs
568 Division St.
Campbell, CA
Phone: (408) 871-231
Collimated Holes Inc.
460 Division St.
Campbell, CA
Phone: (408j 374-5080
General Cardiac Technology
15814 Winchester Blvd.
Los Gatos, CA
Phone: (408) 395-2100
National Seating & I<Iobilih~
1 190 Dell Ave.
Campbell, CA
Phone: (408) 920-0390
Circle i<Iedical devices
101 Cooper Ct.
Los Gatos, CA
Phone: (408) 39~-0443
CSS Inc.
578 Division St.
Campbell, CA
Phone: (408) 379-1 160
I<Iedical Supplies tilall
L 901 Laurinda Dr.
Campbell, CA
Phone: (408) 879-0167
Neucoll Inc
105 Cooper Ct.
Los Gatos, CA
Phone: (408) 583-3000
Silicon Valley Pharmacy & 1~Iedical Supplies
14107 Winchester Bivd. # M
Los Gatos. CA
Phone: (408) 378-5381
52
Public Safety Supplies and Services
Example: AED's (Defibrillators), Emergency Vehicle Lighting, EMT Paramedic items,
Fire alarm equipment. Fire fighting and decontamination systems, Turnout gear
Diversified Fire Products
502 Vandell Way
Campbell, CA
Phone: (408) 370-3770
Floyd D Brown Fire Equipment Inc.
898 South McGLincy Ln.
Campbell, CA
Phone: (408) 371-5060
Jaeco Fire & Safety Supplies
2164 Old Middlefield Way
Mountain View, CA
Phone: (650) 964-6050
OK Fire Equipment Co.
132 Kennedy Ave.
Campbell, CA
Phone: (408) 379-8100
LC Action Police Supply
1088 North 1'` St.
San Jose, CA
Phone: (408) 294-2677
Summit Uniform
545 Meridian Ave.
San Jose, CA
Phone: (408) 293-8633
83
Portable Toilets
Example: Portable Rcstrooms & Sinks
Ace Portable Services
1236 South ?"`~ St.
San Jose, CA
Phone: (408) 297-2345
United Site Services
3408 Hillcap A~-e.
San Jose, CA
Phone: 800-864-5387
tiational Event Services
1355 Felipe Ave.
San Jose, CA
Phone: 800-352-5675
84
Printing, Copying, and Signage
Example: Photocopies, Posters, Weatherproof Signs, Facsimile/Multifunctional
Equipment, Supplies and Services
1-800-PRO Color Inc. Accent Graphics
59 North Santa Cruz Ave. 409 Alberto Way
Los Gatos, CA Los Gatos, CA
Phone: (408) 354-1481 Phone: (408) 3~6-0544
Aim I1Iai1 Center ASAP Print & Copy
15559 Union Ave. 2959 Winchester Blvd.
Los Gatos, CA Campbell, CA
Phone: (408) 377-2005 Phone: (408) 377-7600
FedEx Office Print & Ship Center Los Gatos Copy Center
15545 Los Gatos Blvd. 59 North Santa Cruz Ave.
Los Gatos, CA Los Gatos, CA
Phone: 800-463-3339 Phone: (408) 354-1481
Norman Paul's Print Center Office Depot
2275 Winchester Blvd. 15166 Los Gatos Blvd.
Campbell, CA Los Gatos, CA
Phone: (408) 374-4041 Phone: (408) 356-3757
Postal Annex Pro Signs
15732 Los Gatos Blvd. 15330 Los Gatos Blvd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 356-1236 Phone: (408) 358-1218
San Jose Blue The UPS Store
14107 Winchester Blvd. # O 15466 Los Gatos Blvd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 871-3070 Phone: (408) 3~6-9194
85
Rental Equipment
Example: Air Compressors (HVAC), Air Tools. Backhoes, Bulldozers. Concrete Saws,
Earth Moving ~. Material Handling Equipment, EYCavation Hammers, Fans/Blowers,
Folding Chairs. Fork Lifts, Generators (all), Heaters. High Voltage Cables, Highway
Message Boards, Hydraulics, Jackhammers, Personal Lifts, Pumps, Rentai Equipment,
not othet-wise identified, Scaffolding, Screeners, Tents, Tractors, Traftic Control Devices.
Trailers, Transformers, Welders
A Parri~ Place A Rental Center
1077 Dell Ave. 15721 Los Gatos Blvd.
Campbell, CA Los Gatos, CA
Phone: (408) 871-0752 Phone: (408) 356-0424
A Tool Shed Equipment Rental Alex Trenching
900 Dell Ave. 2762 Quinto Way
Campbell, CA San Jose, CA
Phone: (408) 378-4921 Phone: (408) 448-0258
American Scissor Lift Inc. Diamond Fence Co. Inc.
1566 South 7`h St. 15466 Los Gatos Blvd.
San Jose, CA Los Gatos, CA
Phone: (408) 280-1443 Phone: (408) 374-4282
Lopes Al Backhoe Service San Jose Forklift Service
4273 Windsor Park Dr. 888 Stockton Ave.
San Jose, CA San Jose, CA
Phone: (408} 225-4980 Phone: (408) 287-1816
U-Haul Co. U-Haul Co.
15367 Los Gatos Blvd. 17471 Farley Rd.
Los Gatos, CA Los Gatos, CA
Phone: (408) 358-2380 Phone: (408) 354-0548
U-1-1au1 Co. U-Haul Co.
1266 White Oaks Rd. 1763 Blossom Hill Rd.
Campbell, CA San .lose, CA
Phone: (408) 371-5183 Phone: (408} 356-7859
United Rentals
2101 Alum Rock Ave.
San Jose, CA
Phone: (408) 251-7730
86
Transportation
Example: Transporting large groups of individuals, equipment, or supplies.
Valley Transportation Authority (VTA)
3331 North First St.
San Jose, CA 95134
Contact VTA's Operations Control Center at 1-800-922-4321
Alternative, Non-Emergency Contact
Contact: Nanci Eksterowicz, Enterprise Risk Manager
Phone: (408) 321-5590
Email Nanci.Eksterowicz cLVTA.Org
Example: Cargo van rental, Compact rental, Enterprise Rent-A-Car Rentals, Hybrid
rental, Intermediate rental, Minivan rental, Standard rental
Enterprise Rent-A-Car
15011 Los Gatos Blvd.
Los Gatos, CA 95032-2020
Phone: (408) 402-9522
Enterprise Rent-A-Car
2470 South Winchester Blvd.
Suite C
Campbell, CA 95008-4807
Phone: (408) 378-2822
Enterprise Rent-A-Car
15495 Los Gatos Blvd.
Los Gatos, CA
Phone: (408) 358-8500
Hertz Car Rental
15525 Los Gatos Blvd.
Los Gatos, CA
Phone: (408) 402-0604
87
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