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Staff Report Prepared by: Town Manager, Town Attorney, PPW Director, Interim Police Chief, and Economic Vitality Manager TOWN OF LOS GATOS COUNCIL AGENDA REPORT MEETING DATE: 09/05/2017 ITEM NO: 12 DATE: SEPTEMBER 5, 2017 TO: MAYOR AND TOWN COUNCIL FROM: LAUREL PREVETTI, TOWN MANAGER SUBJECT: SUMMER WEEKEND TRAFFIC A. ACCEPT THE STATUS REPORT ON THE TOWN’S EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC: B. CONTINUE THE DATA COLLECTION AND TEMPORARY CLOSURE OF SOUTH SANTA CRUZ AVENUE AT WOOD ROAD NEXT SUMMER WITH MODIFICATIONS; AND C. BEGIN TO TEST THE RECLASSIFICATION OF CERTAIN TOWN ROADWAYS FROM NEIGHBORHOOD COLLECTOR TO NEIGHBORHOOD STREETS AND USE THE RESULTS IN THE NEXT GENERAL PLAN UPDATE. RECOMMENDATIONS: 1. Accept the status report on the Town’s efforts to address summer weekend traffic; 2. Continue the data collection and temporary closure of South Santa Cruz Avenue at Wood Road next summer with modifications; and 3. Begin to test the reclassification of certain Town roadways from Neighborhood Collector to Neighborhood Streets and use the results in the next General Plan update. EXECUTIVE SUMMARY: Traffic congestion on Highway 17 and other roadways has historically been an issue for the Town of Los Gatos during peak commuter periods and during the summer months (summer weekend traffic). However, with consistent population increases and the strong economy in the South Bay and surrounding areas, a corresponding increase in vehicular use has exacerbated these historic traffic patterns to the frustrating levels experienced today. Traffic congestion problems are occurring throughout the greater Bay Area in an unprecedented fashion and as such Los Gatos has not been immune from experiencing traffic congestion. In addition to the increases in vehicular use, the creation and mass ad option of mapping applications directs vehicles to local streets never intended for highway overflow traffic. To avoid the congestion on the freeway, the mapping applications suggest drivers use local PAGE 2 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov EXECUTIVE SUMMARY (Cont’d): roadways which creates the temporary local congestion. The congestion compounds as the major local streets get congested and the mapping applications then further direct drivers to smaller neighborhood streets. The congestion impacts the quality of life for many Town residents and has affected the operations of some Los Gatos businesses. Under Council direction, Town staff has been actively working to implement Town policies and implement multi-faceted measures to help alleviate traffic congestion. This has included engaging, and in some instances, partnering with our regional agencies such as Caltrans. Some of the Town’s traffic measures have included a temporary installation of a traffic closure on South Santa Cruz Avenue at Wood Road during summer weekends and holidays (hereafter referred to as the pilot). At the conclusion of the pilot, the Town intends to study the feasibility of a permanent summer weekend closure at this location. In addition, the Town has been reaching out directly to the mapping application companies and is in an ongoing dialog on possible methods to minimize the cut-through traffic impacts within the Town of Los Gatos. Furthermore, the Town’s Police Department and other public safety officials have continually used their deep knowledge of the Town to adjust their response deployment models continually to adapt to any temporary changes in their operational environment. This status report discusses the demographic context of the current congestion; a review of how our public safety officials employ adaptive measures for their response deployment models; the traffic alleviation measures taken to date; a review of potential traffic strategies the Town and our partners are not pursuing and the reasons why; and recommendations for next steps. While the Town’s traffic alleviation efforts cannot completely solve Los Gatos’ summer congestion, staff will continue to identify and pursue alleviation measures to help lessen the impact to our community. BACKGROUND: The Town has been working for several years on the summer traffic congestion. Among other measures, the Town has piloted a temporary road closure at South Santa Cruz Avenue and Wood Road. This temporary closure has facilitated the collection of traffic d ata to determine longer term strategies. This work is discussed in more detail in this report. Over the course of the last couple of years, the Town Council has received reports, data, and public testimony when deciding to continue the temporary closure. One of the Town Council’s Strategic Priorities for 2017-2019 is reducing summer cut-through traffic. This report not only discusses the 2017 temporary closure, but also addresses the PAGE 3 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov BACKGROUND (Cont’d): context for the congestion, public safety, other traffic alleviation ideas, and recommendations for next steps. CONTEXT: Population Growth and Household Formation in the Bay Area Between 2010 and 2016, the Town of Los Gatos experienced relatively mild population growth of approximately 3.8%; however, during that same time frame, Santa Clara County experienced population growth of approximately 7.7% for a total County population of 1.9 million residents. 26,000 28,000 30,000 32,000 34,000 36,000 38,000 40,000 1980 1990 2000 2010 2016 Town of Los Gatos 750,000 1,000,000 1,250,000 1,500,000 1,750,000 2,000,000 1980 1990 2000 2010 2016 Santa Clara County Population PAGE 4 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov CONTEXT (Cont’d): In addition, the populations of surrounding Counties also had strong growth since 2010. The Counties of Alameda, San Mateo, and Santa Cruz increas ed 9.0%, 6.5%, and 5.6%, respectively. Total population for these three surrounding Counties is approaching 3.0 million residents. To further illustrate the population intensification happening around Los Gatos, a recent publication by the Joint Venture Silicon Valley Institute for Regional Studies stated that the Silicon Valley regional area is 1.19% of California’s land mass (defined as all of Santa Clara and San Mateo Counties and the cities of Fremont, Newark, Union City, and Scotts Valley); however, it accounts for 7.8% of the State’s population. The increases in population are coupled with corresponding increases in vehicles in the region. Statistics gathered by the Bay Area Decennial Census indicate a pattern of more vehicles per household. As the graphs below illustrate, there has been a marked increase in the creation of two and three vehicle households. It is important to note, these statistics only covered households with up to three vehicles per household and excluded households with more. Data compiled for the 2017 Silicon Valley Index states that nearly three -quarters of the workforce in Santa Clara and San Mateo Counties drive to work alone. In addition, the Index states that between 2005 and 2015 approximately 140,000 additional drive alone commuters have entered the roadways. 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 1980 1990 2000 2010 2016 Santa Cruz County San Mateo County Alameda County PAGE 5 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov CONTEXT (Cont’d): Creation and Mass Adoption of Mapping Applications In addition to the increases in population and vehicular use , many of those cars and residents are now being guided by the invisible hand of traffic and mapping applications (e.g., Google Maps, Apple Maps, Waze, Tom Tom, and Inrix). The creation and mass adoption of mapping applications has resulted in vehicles being directed to local streets never intended for highway overflow traffic. To avoid congestion on the freeway, the mapping applications suggest using local roadways which contributes to local congestion. The local congestion compounds as the major local streets also become congested at which point the mapping applications then direct drivers onto smaller neighborhood streets. 0 50,000 100,000 150,000 200,000 250,000 1960 1970 1980 1990 2000 0ne car two cars three cars Santa Clara County 0 50,000 100,000 150,000 200,000 1960 1970 1980 1990 2000 0ne car two cars three cars Alameda County 0 20,000 40,000 60,000 80,000 100,000 120,000 1960 1970 1980 1990 2000 0ne car two cars three cars San Mateo County PAGE 6 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov CONTEXT (Cont’d): The mapping applications receive individual data transmitted from drivers’ cell phones and then aggregate that data (or crowdsource it) into a single snapshot of a given area. An August 25, 2009, an official Google Blog post describes the crowdsourcing model as follows: “Crowdsourcing traffic gives us a way to harness bits of location data from our users and give it back to them in a form they can use to make impactful decisions that affect their free time, their pocketbooks and the environment.” As crowdsourced data is transmitted back to the mapping applications, they utilize nationally adopted Street Functional Classifications to guide roadway overflow allocation decisions. As freeways become congested, the applications direct motorists onto Arterial roadways. Once Arterial roadways become congested, the applications further redirect motorists onto Collector and ultimately Neighborhood Collector streets. These street classifications are widely used in community General Plans. Attachment 1 contains the Town’s street classifications. Many of the Town’s streets impacted with summer traffic are those designated as Arterial, Collector, and Neighborhood Collector. DISCUSSION: Public Safety Concerns As traffic intensified over the course of the last several years concerns have been raised that safety has been compromised as result. Based on information observed and analyzed to date, public safety officials are able to effectively serve the community. Following is a detailed discussion of the operational environment our public safety officials operate in and the measures they adopt to adapt to any changes in that environment. Los Gatos Monte Sereno Police Department Service Overview The Police Department has a total of thirty-nine sworn Officers, twenty-seven of whom are assigned to the Patrol Operations Division to provide police services throughout the 11.2 square miles of Los Gatos and 1.6 square miles of the City of Monte Sereno. Traditionally, the Department has focused on staffing additional traffic enforcement and traffic mitigation during weekday commute times, but the weekend traffic issues have changed the deployment of the patrol resources. Each weekend (Friday through Sunday), patrol shifts maintain a minimum staffing level of four officers and a supervisor. Due to current staffing, some shifts may be reduced to three officers and a supervisor during non-peak times for calls for service. One of PAGE 7 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): the ways the Police Department diversifies its resources is by implementing a three beat patrol model within its deployment. The Town is divided into three beats (see Attachment 2) and Officers working twelve-hour shifts are typically assigned a designated beat each week to establish consistency and trends in their assigned designated areas. Police Department Strategic Deployment Methods Beat Discipline: In collaborative efforts with other Town Departments, the Police Department has implemented various operational deployment methods over the years to maintain high service levels. The increased traffic impact in Los Gatos has resulted in strategic “Beat Area” deployments by Officers and increased “Beat Discipline” during peak traffic times. The beat assignment does not typically limit an Officer to any particular location, yet it provides a focused responsibility and familiarity of a neighborhood for extended times. For example, during non-peak traffic times, Officers have the ability to assist other Officers in other designated areas. Yet, during impacted peak traffic times, strategic Officer positioning within designated areas of the Town is necessary f or a timely and needed emergency response, while other Officers are tending to other calls for service. Bicycle Patrol and Motorcycle Officers: The Department has cross-trained many Patrol Officers in the collateral assignment of bicycle patrol or motorcycle patrol, providing them the ability to deploy on a bicycle or police motorcycle during traffic congestion. Officers assigned to bicycles and motorcycles have the enhanced ability to access and travel through high traffic areas by riding along th e sidewalks, trails, and split-traffic lanes if necessary. In addition, the Department recently adjusted a dedicated motorcycle patrol Officer to the weekend patrol team to fulfill minimum staffing levels and assist with maneuverability through impacted t raffic areas for emergency responses. The deployment of a motorcycle Officer during weekend traffic provides additional resources and motorcycle officer presence and enforcement seven days a week. Traffic Enforcement: The Officers which are on patrol duty have specific operational duties and assignments, some of which include the enforcement of traffic violations. At times, an increased volume of priority calls for service impact the ability for Officers to provide dedicated traffic enforcement. Given the traffic issues raised by the community, much of the Officers’ time not spent on or related to specific calls for service is committed to traffic mitigation and PAGE 8 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): enforcement during summer weekends with heavy traffic congestion. Officers have also deployed “Directed Traffic Enforcement” at major intersections where “gridlock” and right of way violations have been reported in an attempt to provide education and enforcement and maintain the ability for emergency vehicle access. While these enforcement efforts appear to have short-term effectiveness, it often causes additional traffic congestion in other areas and consumes the deployment of available resources. Global Positioning System (GPS) Dispatching: The Police Communications Center is equipped with GPS dispatching capabilities, which allows for dispatchers to identify the closest available patrol Officer to a particular location during an emergency and assign calls based on call priority and the factoring of other potential impacts. This technology allows the Department to utilize available resources effectively, maintain emergency response times, and address traffic safety as needed. Police Call Prioritization and Emergency Response The Police Department prioritizes all calls for service and triages the need for the use of emergency lights and sirens (known as “emergency response”) in accordance with Department Policies and the California Vehicle Code. These types of calls or incidents are defined as “Priority One” calls for service, which present a potential likelihood for serious bodily injury or death. The definition of an emergency response by other first responder agencies may differ than those of the Police Department based on purpose and objectives, and response ability and resources deployed may include variables. For example, Fire and emergency medical services (EMS) may respond to a medical aid call which does not require a police response. It should also be noted that a police emergency response can increase or decrease in priority based on evolving situations and factual information received by the dispatcher. While responding to emergency calls for service, Section 21055CVC exempts emergency vehicles from adhering to the rules of the roadway given a proper warning with applicable emergency lighting and siren as required. This provides emergency vehicles the ability to traverse and/or split lane lines when necessary, ride or drive on unpaved roadways or sidewalks, and drive in oncoming lanes of traffic to effectively respond to an emergency call for service. The Town’s public safety Officers have a deep knowledge of the Town and are constantly adjusting their response efforts and deployment models to adapt to any changes in their operational environment. PAGE 9 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): Below is a table summarizing some traffic alleviation measures taken by the Police Department, and the corresponding positive and negative impacts which were observed in the last two years. POLICE MEASURES POSITIVE NEGATIVE Dedicated increased enforcement at certain intersections and within neighborhoods) Increased police visibility; promotion of corrective behaviors when present May cause additional traffic delays; isolation and limitation of resources; temporary relief Temporary road detours or closures Deters some cut-through; clears residential streets temporarily Relocates traffic; affects staffing and resource allocation; impacts local traffic and residents from access Directed traffic control of intersections Manually control traffic based on need; temporary relief Impacts traffic in other areas; requires a minimum of 2 to 4 officers Additional resources Supplement patrol staff for calls for service response; increased police visibility Staffing; overtime costs Special events downtown Limits cut-thru traffic on closed streets Limits service routes (Police, Fire, EMS, VTA); increases impact to other areas Santa Clara County Fire Department Service Overview The Santa Clara County Fire Department (SCCFD) currently provides fire protection and life safety services to seven individual communities, in addition to adjacent unincorporated areas of the County of Santa Clara. Communities served include the City of Campbell, the City of Cupertino, the City of Los Altos, the Town of Los Altos Hills, the Town of Los Gatos, the City of Monte Sereno, and the City of Saratoga. The population of over 223,429 is served by fifteen fire stations and covers an area of approximately 128.3 square miles. PAGE 10 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): County Fire Resource Deployment Distribution and deployment of resources is based upon a comprehensive community analysis of risk factors specific to the communities served by the SCCFD, including the physical attributes of the structures and facilities, topography, transportation systems, water supply , and geographical service area. Each of the seven cities is unique and range from heavily populated metropolitan cities to rural communities located in the Santa Cruz Mountains. Currently, the Department operates out of 15 stations located in three geographically defined battalions. The Department has designated seven stations as core coverage stations. These stations are designated as part of a move-up and cover system that ensures effective distribution of resources during large or simultaneous events. See Attachment 3 for the battalion descriptions. Staffing minimums are represented as the number of employees per shift and total number assigned. The Department’s minimum staffing levels are established for various levels of operation. These levels are defined as Mode 0 Normal staffing (non-wildfire season) through Mode 5 Staffing for a Major Disaster (see Attachment 4). SCCFD Dispatching Fire Station Alerting System: In June 2016, the Department completed installation and implementation of a new fire station alerting system. The new alerting system aids in the reduction of dispatch call- processing times through near instantaneous alerting of all required fire apparatus. The system allows for communications personnel to continue gathering critical information from the reporting party while simultaneously dispatching critical resources without unnecessary delay. Stations are equipped with alerting systems utilizing special tones differentiating the type of emergency response and apparatus being dispatched. Illuminated LED signs provide essential incident information to responding personnel as they prepare to board apparatus. This further reduces workload on the dispatcher and frees up radio channels for other, more critical communications. MARVLIS: MARVLIS for iOS is an incident routing and two-way status communications application used by County Fire. The application routes fire apparatus using the fastest route available based on road speed limits. SCCFD GIS data is displayed over a base map to easily see addresses, PAGE 11 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): fire hydrants, and other important features. We are working with the developer to add additional features including using live traffic data and real-time road closures which would enable us to route around problem areas. County Fire Response Time Analysis Response/drive time analysis using GIS is conducted to determine if any areas lack adequate fire coverage. The GIS analysis includes speed limits, stop signs, and roads which may be driven within the designated benchmark time associated with the population based urbanization code (metro/urban, suburban, and rural). To ensure the agency is meeting current service level objectives, continuous monitoring of service level baselines is conducted. The Department’s Accreditation Manager reviews service level baselines on a quarterly basis. Included in the review is a comparison of current results against historical data. The Accreditation Manager provides continuous feedback to the Fire Chief. Based on the analysis to date, SCCFD effectively serves the seven cities and unincorporated areas. Current Traffic Alleviation Measures and Results Temporary Traffic Circle and Downtown For the past three summers, the Town of Los Gatos has installed a temporary traffic circle at the intersection of South Santa Cruz and Wood Road/Hwy 17 on-ramp. Through this project, the Town has gathered data and public input in an effort to understand impacts and ways to implement the Town’s Transportation Element of the Town's comprehensive General Plan. The temporary closures may have caused inconveniences to residents, businesses, and visitors of Los Gatos, but the Town Council determined the need to analyze these issues in order to try and balancing the local quality of life with facilitating travel from the South Bay Area to Santa Cruz. The temporary installation of a traffic circle and traffic control devices falls within Vehicle Code Section 21101(f). Vehicle Code Section 21101(f) allows for temporarily closing a p ortion of any street to implement the Transportation Element of the Town’s comprehensive General Plan. The specific Transportation Element goals and policies that the Town is analyzing through this temporary pilot program are as follows: PAGE 12 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d):  Make effective use of the traffic-carrying ability of Los Gatos’s arterials and collectors while considering the needs of pedestrians, bicyclists, and adjacent residents. • Monitor traffic flow and roadway conditions. Identify deficiencies and develop improvement measures for roadways and intersections on a continuous basis. • Consider using roundabouts as an alternative to signalized or traditionally controlled intersections to calm traffic and increase the capacity of intersections. • Develop and adopt standards for arterial and collector streets pursuant to the functional classification of the local circulation system. The characteristics of these streets shall protect the integrity of the circulation system and protect neighborhood streets from the intrusion of through traffic. • Minimize opportunities for regionally-generated traffic to cut through Los Gatos. • Work with other local jurisdictions and the State to develop effective ways to reduce regionally generated Highway 17 congestion and cross-town traffic that do not involve adding freeway lanes or interchanges. • Inhibit the flow of through traffic in established neighborhoods to the extent feasible, without impacting the freedom of movement of residents or diverting traffic to other neighborhood streets. • Consider traffic calming devices such as lane narrowing, widening medians, or heavy landscaping to discourage cross-town commute and short-cut traffic. In addition, Vehicle Code Section 21101(e) allows for temporarily closing a portion of any street for the safety and protection of persons who are to use that portion of the street during the temporary closing. This is similar to construction activity that may have temporary effects on roadway access or freeway ramps. Closure Feedback Varies: As previously stated, the Town implemented a temporary pilot closure of South Santa Cruz Avenue at Wood Road which effectively eliminated access to the South Santa Cruz Avenue onramp to Highway 17. The temporary closure was programmed between the hours of 9 a.m. to 3 p.m. on Saturday, Sunday, and holidays from Memorial Day through Labor Day. PAGE 13 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): The Town coordinated the closure with most of the popular mapping applications to ensure its display to motorist devices. The pilot closure has provided significant relief within business and residential areas south of Highway 9 and achieved the goal of keeping the streets in the area passable. Staff has received concerns on this closure on two topics. First, mountain residents who live off of Highway 17 outside Town limits are able to enter Town on South Santa Cruz Avenue but must leave by way of Highway 9. A number of these residents have expressed that this is an inconvenience. Additionally, residents north of Highway 9 have expressed that they are unable to reach the downtown due to congestion on Highway 9. The assumption is that opening the South Santa Cruz Avenue onramp will relieve congestion on Highway 9 and in other areas in Town. This has not been shown to be the case on the busiest of traffic days, including those that occur pre- or post-closure, where downtown, Highway 9, and local streets are all congested. For the 2017 summer, the closure did not include closing Massol and Tait Avenues at Highway 9. This did not appear to cause any significant impact to the Almond Grove area, largely because the closure was in place, eliminating the outlet that made the use of these streets attractive. Businesses Weigh In: In late July of 2016, staff conducted a survey of local businesses to gather information and try to better understand how the cut through traffic affects various businesses in Town. Staff visited businesses in person and provided an online link for the survey. Fifty-three businesses provided feedback on how the following affects their business: vehicular cut through traffic; the pilot closure at Wood Rd.; and ideas of other mitigation ideas that they believe could help drive business and alleviate cut through traffic congestion. The responses varied greatly depending on the businesses’ location and type. Many smaller local businesses reported the traffic was detrimental with a limited amount of new shoppers visiting on the weekend, and that their regular shoppers’ habits have shifted by these customers visiting during the weekdays only. Service businesses have also reported a similar shift in customer behavior. In contrast, large stores that offer items such as bottled drinks, snacks, and summer novelty items, and quick serve restaurants with a large take out component found themselves with higher sales and more customer traffic on the weekends when the vehicular traffic was heaviest. PAGE 14 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): A summary of the results of the survey are available in Attachment 5. This report also highlights the Town’s efforts to implement some of th e traffic alleviation ideas suggested by the businesses through this survey. The Town receives sales tax data on a quarterly basis and it is not fine-grained to evaluate daily sales during heavy beach traffic weekends. Downtown Events Create a Sense of Place without Changing Traffic Congestion: Related to the temporary closure, several events occurred on Santa Cruz Avenue this summer. These events were successful and traffic was managed with the closure in place. Staff examined the possible use of events in place of a temporary closure and determined that the closure remained a necessity. For example, a closure of North Santa Cruz Avenue (from Main Street to Bachman Avenue) without the closure would result in traffic traversing along University Avenue and through the Almond Grove to reach southbound Highway 17, resulting in a significant impact to residential neighborhoods. Similarly, any c losure that involved South Santa Cruz Avenue would result in traffic exiting southbound Highway 17 being directed into the Almond Grove area, likely at Broadway Avenue and would result in eliminating access to businesses such as the Toll House and Ace Hard ware and residents on Wood Road. Similarly, staff has considered one way streets as a potential option in the downtown. For example, North Santa Cruz Avenue could be one way northbound and University could be one way southbound. Staff has determined that, although this may be something the Town explores as a future improvement for the downtown, this would have no impact on cut through traffic without a closure at Wood Road because cut through traffic would retain some southbound access (for example along University Avenue or through the Almond Grove). Data Reflect the Observed Conditions: Data collected over the course of several summers reflect the efforts the Town has made and the observations in the community as traffic dynamics have changed. In the next table, column A represents the 2017 closure compared to the weekend prior to the 2017 closure (May 20-21). The weekend prior to the closure this year was very warm and the Town experienced heavy traffic. Column B represents closure data from 2017 compared to closure data from 2016. PAGE 15 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): Location/Flow of Traffic A B 2017 pre/ post closure 2017/ 2016 closure Entering the Downtown on North Santa Cruz Avenue and University Avenue -20% -12% Headed east on Highway 9 (past University Avenue) toward Highway 17 -30% -11% Approaching Highway 9 on North Santa Cruz Avenue and University Avenue -17% -7%% Southbound traffic on Los Gatos Boulevard approaching Highway 9 -11% +17% The data above paint a picture similar to observed experiences. Notably, traffic in and around the downtown has been somewhat better this year, acknowledging, however, that the heaviest of traffic days bring complete gridlock to Town streets. This is largely attributable to the closure. Of particular interest is the increase in traffic on Los Gatos Boulevard this year compared to last year. This change has been reflected in the increased impact on residential streets in the area of Kennedy and Shannon Roads. Ongoing Permanent Roundabout Efforts Continue: The Town’s design consultant, W-Trans, continues to move forward with the work necessary to submit a permit request to Caltrans for a permanent roundabout at Wood Road. A roundabout is considered an intersection traffic control device and must be measured per Caltrans standards similar to the installation of a traffic signal. As a result , significant analysis is required and is in progress. Over the next three months, W-Trans will create a draft roundabout layout for Caltrans consideration and will work with the Town to submit the permit application to Caltrans. If Caltrans accepts the roundabout as an acceptable design, staff will provide a report to Council on the status and next step s, including the need and options for funding of a project, timing, and other considerations. Although Caltrans has not provided a timeline for review of the permit application, Town staff is targeting a spring 2018 timeframe to return to Council. The Temporary Closure Requires a Financial Commitment: Conducting the temporary closure and data collection on an annual basis is a significant financial commitment for the Town. Costs for the closure in 2017 totaled approximately $200,000, including $50,000 for data collection. Staff recommends a modified approach for PAGE 16 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): the summer of 2018, including modified data collection and a change to the closure timing from a 9 a.m. start to a 10 a.m. start. The data collection completed to date should suffice for the needs of the roundabout project and the information provides a good perspective of the impacts and changing dynamic of traffic. Additional data is proposed to be collected using in-house resources and equipment. Modification to the start time of the closure would allow some flexibility for mountain residents to conduct business in the downtown, including use of the post office which opens at 9 a.m., while still retaining the ability to leave Town through the South Santa Cruz Avenue onramp. The delayed start time should not impact the flow of tr affic in the downtown. This may result in some modest savings in the traffic control costs. With these modifications, staff is recommending the temporary closure for the 2018 summer. If Council agrees, staff will bring forward a 2018/2019 budget proposal for $175,000 for cut through traffic as part of the Manager’s Proposed Budget. This cost estimate includes the hard costs for the closure, an expected cost escalation factor, and modest unanticipated costs. As with all capital project type investments, funds not utilized return to the capital improvement program for future allocation by the Council. Regional Coordination Will Enhance Successes: Mayor Sayoc organized and led a meeting of the West Valley Cities to explore the similarities in challenges and opportunities for cooperative efforts to address cut through traffic. Through the meeting, it became evident that although each jurisdiction is impacted in slightly different ways, the alleviation measures may lie largely in the ability to engage with mapping companies (see the Los Gatos efforts below) and in infrastructure improvements to reduce the worst of traffic. The shared needs and ability to coordinate on support of improvement projects within the West Valley may serve all jurisdictions by increasing the influence of the communities through a unified voice. Caltrans Support is Essential: Caltrans has been consulted during each year of the temporary closure. For the current temporary closure measure, Caltrans has accepted the Town’s decision to manage local streets. For a permanent roundabout, the Town will need to apply for and receive a Caltrans permit to encroach in their right-of-way and to document approval of any ongoing closure. Town staff has inquired with Caltrans about the possibility of further closures at Highway 9 PAGE 17 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): and Caltrans made it clear that they would not consider this as an option. Caltrans explained that the highway and freeway systems are in place to carry regional traffic. This means Highway 9 will continue to carry heavy loads and challenge access to downtown. Neighborhoods Outside of Downtown Focus on Protecting Neighborhood Streets: Parks and Public Works staff has focused efforts during the 2017 summer on exploring opportunities to reduce traffic on residential streets. The focus this summer has been to carry the successes in the Almond Grove area to residential streets in other parts of Town where residents have complained of being unable to leave their driveways due to traffic. Residential streets are not intended to carry large amounts of through traffic being redirected by the mapping applications. In contrast, arterial streets, such as Los Gatos Boulevard and Highway 9, have greater capacity and provide access for local and regional traffic. As such, the Town has less ability to impact the use of these major streets through local infrastructure modifications and the mapping applications. Mapping Applications Require Strategic Outreach: There are five major mapping applications that provide direction to drivers: Waze, Google Maps, TomTom, Inrix, and Apple Maps, with additional startups trying to enter the market frequently. Of the five, the Town has had modest success connecting with Waze and most recently with Apple Maps. The ability to affect change through these communications is still playing out. Because there are five companies, changes made throug h one company may not affect changes in traffic as the companies do not necessarily share data and mapping techniques. This was most evident in the first day of the temporary closure this summer when all but Google maps showed the closure on their systems. The result was a steady stream of drivers following their Google Maps application to the roundabout, regardless of the visual warnings placed on the roadside. Waze is the most known and most discussed application. Although Waze is owned by Google, Waze and Google Maps operate as separate teams, sharing some background data, but running separate algorithms and different business models. Contact with Waze has led to some trial efforts at managing traffic. As a pilot, Waze has allowed some programming changes that, within their mapping software, create turn limitations on local streets to attempt to keep cut through traffic on other routes. These limitations are similar to those in place in Los Altos Hills (which have had limited success). PAGE 18 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): The Los Gatos implementation has been software only, with no signage changes by the Town. The initial Los Gatos turn limitations were in place for several weekends, highlighted by a no right turn at Los Gatos Boulevard onto Highway 9. This resulted in no noticeable improvements, perhaps due to the large number of vehicles using the same route under guidance from one or more of the other mapping applications. As of August 13, similar turn limitations are in place on Blossom Hill Road, Shannon Road, and Kennedy Road to try to protect residential streets in that area. Because of the low beach traffic during August 19- 20 (due to cool temperatures and back to school influences), the impacts of the changes were not measurable. Staff will continue to monitor and evaluate these changes on future weekends. It is important to note that work with Waze involves pilot changes. Waze may require action by the Town to make them permanent. Turn prohibitions are enforceable if signed ; however, the enforcement cannot be selective, meaning locals and regional travelers would both be impacted. Signage for “No Thru Traffic” such as that installed in Los Altos Hills is advisory in nature and not enforceable. Waze has asked Los Altos Hills to swi tch to turn prohibitions in order to continue the effort there. Staff will continue to explore options with Waze for the long term. Town staff has recently met with a representative from Apple Maps to discuss the Town’s challenges. Apple was very guarded in what they would reveal and made no commitments to modifications, but did commit to exploring potential options internal to the company. Staff will follow up with Apple Maps to continue the dialog but anticipates no impactful changes for this summer. Google Maps has been the most difficult to communicate with. An email from the Town provided to Google’s Vice President for Google Maps (and passed along from another Google VP) has not received a response. Outreach to the local resident who spoke at a recent Council meeting has not resulted in progress. Similarly, Inrix and TomTom have not been responsive to inquiries for additional conversation. Roadway Classification Modifications to Reduce Traffic: As mentioned earlier in this report, roadways are classified into categories, each with their own State and Federal definition. The Town utilizes the following classifications throug h the street designations in the General Plan: PAGE 19 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d):  Freeway or Highway – Provides for regional transportation.  Arterial –Carries heavy local traffic, including Los Gatos Boulevard.  Collector – Pulls traffic from Residential Collector or Residential streets and moves that traffic to Arterials or Highways.  Residential Collector –Collects traffic from other residential streets and moves that traffic to Arterials.  Residential – Serves the residents living on that street. Some of the streets in the neighborhoods that experienced heavy impacts this summer are classified as Residential Collectors, such as Cherry Blossom Lane and Englewood Avenue. This is an appropriate classification for these streets, however the mapping applications categorize Collector and Residential Collector as having capacity for through traffic, thus pushing more traffic in that direction. Not all jurisdictions utilize the Residential Collector classification, opting instead for treating all of these streets as Residential streets. There may be some advantage to the classification, including assisting with programming pavement maintenance schedules and potentially in the allocation of tax dollars where allocations are based on roadway type. Modifications to roadway classifications are most appropriately conducted through General Plan updates. For this reason, staff is recommending that the Town Council direct staff to begin to test the reclassification of certain Town roadways from Neighborhood Collector to Neighborhood Streets and use the results in the next General Plan update. With this action, staff can begin the analysis and identify advantages and disadvantages for consideration in the General Plan update process. In addition, this direction is expected to be helpful to influence changes in mapping software that use roadway classifications and will allow staff an opportunity to measure the effect of these changes. Other Options Pose Challenges Road Closures Need to Follow State Law Many residents have suggested that the Town “cone off” or selectively close streets. The State has pre-empted the entire field of traffic control. Any right of a local authority to interfere with the free flow of traffic (such as a street closure) must be derived from an express delegation of authority from the Legislature. For example, California Vehicle Code (CVC) Section 21101.6 expressly prohibits local jurisdictions from placing gates or “other devices” to restrict access to a street to “certain members of the public…while permitting others unrestricted access to the street.” This Vehicle Code Section was enacted specifically due to a court case from 1979 (City PAGE 20 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov DISCUSSION (Cont’d): of Lafayette v. Contra Costa County - 91 Cal. App 3d 749). In Rumford v. City of Berkeley (1982) 31 Cal.3d 545, 550, the Court held that local jurisdictions do not have the authority to partially close a street to some traffic while leaving other traffic free to use it, and more particularly, that it does not provide authority for a local jurisdiction to place a physical barrier across a street in order to close it to through traffic while allowing its use for neighborhood purposes. On the other hand, the State has granted local authorities the requisite power to regulate various aspects of traffic on their streets and highways. For example, the Police Chief does have the ability to implement local temporary road closures for “public safety,”, only in the most extreme circumstances, and in accordance with the requirements set forth under Section 21100 of the CA Vehicle Code (CVC). Examples of this would include maintaining a crime scene, providing access for emergency personnel in relation to an in-progress call for service, a special event or parade, etc. In addition, as set forth above, Vehicle Code Section 21101(f) allows for closing a portion of any street to implement the Transportation Element of the Town’s comprehensive General Plan. Other Options Considered Many options have been identified and considered beyond efforts undertaken to date. These are captured in the table below with comments on the viability of the idea. In general, projects identified as cost prohibitive means that the likelihood of funding for the project is extremely low compared with other projects. Option Comments Install Metering Lights to Highway 17 Onramps Caltrans is interested in doing this project and it would align nicely with the Measure B project to improve the Highway 9 at the Highway 17 interchange. In its work with VTA and Caltrans, Town staff will continue to emphasize the regional importance of this project; however, competing Measure B projects with partial design and environmental work will continue to receive priority designation. This project may be 10 to 20 years out. Widen Highway 17 The Town General Plan identifies widening Highway 17 as something the Town will not support. Caltrans has identified that the potential widening would need to extend from Lark Avenue to the summit to be effective. The cost of this widening would be prohibitive. PAGE 21 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov Option Comments Train to Santa Cruz The right of way and cost of constructing a train route over Highway 17 is prohibitive. Even if accomplished, once in place, local connections would be necessary. Tunnel to Santa Cruz Tunneling to Santa Cruz is cost prohibitive. Previous tunnels used by trains have been abandoned and have collapsed. Buses to Santa Cruz Buses are costly and limited in capacity, making the benefit minimal. Buses must also sit in traffic, making them non- competitive in terms of transit time. Toll Roads on Los Gatos Streets Toll roads are managed by the State and not allowed on local streets and roads. Given the number of roads that enter the Town management would be cost prohibitive on a local level. Close Highway 9 Onramps to Highway 17 Caltrans, which owns Highway 9, administers Highways as regional transportation routes and will not allow for these closures. Mode Shifts Through implementation of projects identified in the Town’s Bicycle and Pedestrian Master Plan, the Town is providing additional options for residents to move around the community. For some people, using modes other than an automobile is a change that may take some adjustment time. CONCLUSION AND NEXT STEPS: While traffic alleviation efforts individually or collectively will not be able to solve the Town’s acute summer weekend congestion completely, staff is recommending: 1. Accept the status report on the Town’s efforts to address summer weekend traffic; 2. Continue the data collection and temporary closure of South Santa Cruz Avenue at Wood Road next summer with modifications discussed in this report; and 3. Begin to test the reclassification of certain Town roadways from Neighborhood Collector to Neighborhood Streets and use the results in the next General Plan update. ALTERNATIVES: Alternatively, the Council may: 1. Modify the staff recommendations; PAGE 22 OF 22 SUBJECT: TOWN EFFORTS TO ADDRESS SUMMER WEEKEND TRAFFIC DATE SEPTEMBER 5, 2017 S:\COUNCIL REPORTS\2017\09-05-17\Weekend Traffic\Staff Report - Cut Through Traffic and Town Efforts Final.docx 9/1/2017 11:42 AM 110 E. Main Street Los Gatos, CA 95030 ● 408-354-6832 www.losgatosca.gov ALTERNATIVES (Cont’d): 2. Not approve the staff recommendations; and/or 3. Provide other direction to Town staff. COORDINATION: The preparation of this report was completed by the Town Manager, Town Attorney, Interim Police Chief, Parks and Public Works Director, Economic Vitality Manager, and the Santa Clara County Fire Department. FISCAL IMPACT: If the Town Council would like to continue the temporary closure for the 2018 summer, a budget proposal for $175,000 for cut through traffic using an “one-time” funding source will be included in the Proposed Budget for fiscal year2018/2019. ENVIRONMENTAL ASSESSMENT: This is not a project defined under CEQA, and no further action is required. Attachments: 1. Street Classifications Map 2. LGMSPD Beats 3. SCCFD Battalions 4. SCCFD Staffing Modes 5. Los Gatos Business Survey Results 6. Public Comments through 11:00 a.m. August 31, 2017