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<br />PREPARED BY: Chris Gjerde <br /> I.T. Manager <br /> <br /> <br />Reviewed by: Town Manager, Assistant Town Manager, Town Attorney, and Finance Director <br /> <br /> <br />110 E. Main Street Los Gatos, CA 95030 ● (408) 354-6832 <br /> <br />TOWN OF LOS GATOS <br />COUNCIL AGENDA REPORT <br />MEETING DATE: 01/21/2020 <br />ITEM NO: 4 <br /> <br /> <br />DATE: January 21, 2020 <br />TO: Mayor and Town Council <br />FROM: Laurel Prevetti, Town Manager <br />SUBJECT: Authorize the Town Manager to Enter into an Agreement with ZAG Technical <br />Services (ZAG) in an Amount Not to Exceed $500,000 for Network Security <br />Improvements and Professional Services. <br /> <br />RECOMMENDATION: <br />Authorize the Town Manager to enter into an agreement with ZAG Technical Services (ZAG) in <br />an amount not to exceed $500,000 for network security improvements and professional <br />services. <br /> <br />BACKGROUND: <br />The Town’s network infrastructure and security hardware (i.e., firewalls and switches) and the <br />associated software and security design are due for replacement and updating in order to <br />remain robust and modern. The Town uses consultant services to help with the maintenance <br />and ongoing upgrades of the Town’s network core, servers, applications, and endpoints to <br />augment existing Information Technology staff. This network redesign, with its technical <br />nature, would benefit from the expertise and professional services of an IT consultant. <br /> <br />The Town has been working with ZAG since 2006. ZAG helped implement most of the Town’s <br />technological systems, including the 78 on-premises servers, cloud presence and <br />synchronization, virtualization, network topology, backup solutions, patch deployment <br />automation, databases, email, file servers, web servers, security, threats, and anti-virus. ZAG <br />has extensive knowledge of and experience working with all of the Town’s IT software and <br />programs. <br /> <br />